AF22794 - Staff Planner | IKEA | Dubai Festival City

Department: IKEA
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 14-Mar-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.

Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.

In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.

  • 837 stores in 18 countries
  • Occupies 5.6 million sq. ft. of retail space
  • 13,000 employees
  • Serves 30 million customers each year


IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

About The Vacancy:

We are seeking to hire a Staff Planner to provide staff work schedules through optimised staff planning that is focused on Co-workers, Customers and the IKEA Business. Your Job responsibilities will be including but not limited to the following:

  • Collect, analyse and review the schedules, vacations, trainings with the different teams to ensure sufficient capacity in the star
  • Ensure schedules are published in time to meet the requirements of the store and all changes are registered
  • Monitor and report staff planning KPI and act in case of any deviations
  • Convert the store business plan into action plan for different departments and implement different actions to optimize the staff resources
  • Support department managers frequently to ensure development, adaptation and improvement quality schedules that are within the forecasted hours and have updated co-worker availability and skill levels
  • Forecasting highlighting commercial calendar activities to ensure schedules with labour rules and internal requirements
  • Improving the store staff planning process and alert the business navigator when the scheduled or actual hours exceed the agreed financial framework
  • Work with global directions and initiatives from IKEA and explore best practice opportunities for the IKEA business and IKEA store
About You:

As a Staff Planner , you need to demonstrate the following Qualities, Skills & Knowledge:

Minimum Qualifications and Knowledge:

  • Bachelor Degree or equivalent

Minimum Experience:

  • 2-3 years of experience in Staff Scheduling in retail environment

Job Specific Skills

  • Scheduling software used in the store
  • Navision
  • Computer proficiency with MS office skills
  • Good reading and writing skills in English
  • Understanding of IKEA store operations and country legal requirements in staff planning
Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.