AF22746 - Deputy Sales Manager | IKEA | Dubai Festival City

Department: IKEA
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 09-Mar-2016
Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Retail

The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.

Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.

In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.

  • 837 stores in 18 countries
  • Occupies 5.6 million sq. ft. of retail space
  • 13,000 employees
  • Serves 30 million customers each year

IKEA

IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

About the Business:

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the world’s largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA “creating a better everyday life for the many” isn’t only our vision, it’s our way of life!

 

About the Position:

As part of the sales team you will be required to ensure the service levels and customer satisfaction within sales department is maintained to the highest standards. You will need to lead, inspire and motivate the sales team to optimise sales and profits.

You should develop and implement commercial strategic plans based on business priorities and knowledge of local market. The objectives should be clearly defined and communicated to the team effectively so everyone is working towards the same goal.

 

In this role you will be responsible for:

•Strategic implementation of IKEA Concept

•Operating the Furniture department according to the store operating procedure

•Implementing the sales objectives defined in the furniture range sales budget

•Striving for an optimal supply and steering sales to the stock and goods flow situation

•Developing the annual business plan for the Furniture department and areas of responsibility

•Planning and execution of the store’s commercial calendar

•Planning and implementation of activity areas in line with the commercial calendar

•Controlling the budget and operational costs for the Showroom/ Market Hall Department

•Conducting regular competitor analysis

•Controlling the proofreading on the catalogue products

•Ensuring that all related items for catalogue change are ordered, room sets and compacts are ready, and business priorities, functions and style groups are covered

•Maintaining adequate stock levels and inventory control in coordination with in-store logistics manager

•Controlling the selection, training and development programs for the Showroom/ Market Hall department’s new employees

•Efficient opening and closure of the store

 

Jobs and Responsibilites:

•Lead, inspire and motivate the sales team to optimize sales and profits.

•Ensure store is always “In Shape as New”.

•Ensure implementation of the store’s commercial activities and Business Plan.

•Define objectives and lead efforts to achieve these through continuous evaluation and follow-up

•Be a participant in and contribute to the Store Commercial team.

•Develop and implement commercial strategic plans based on business priorities and local market.

 

Job-Specific Skills:

•Commercial awareness

•Leadership abilities

•Strategic planning and analytical skills

•Manage and develop people in a high volume

•Fluency in Written and spoken English

 

Behavioural Competencies :

•Customer Focused

•Individual Accountability

•Continuous Improvement

•Personal Leadership

•Teamwork

About You:

Ideally you will have 3-5 years sales experience, within the home furnishing business preferred. Previous management experience is an advantage.

You should have a good commercial awareness, strategic planning skills and be able to manage / develop people in high volumes. The ability to make accurate decisions under pressure is essential due to the fast paced results driven environment.  

Note: you will be required to attach the following: 1. Resume/CV
 
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.