AF22692 - Receptionist | Automotive Training Academy

Department: Automotive Training Academy
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 25-Feb-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


Al-Futtaim is regarded as a pioneer in the region’s automotive industry. The company imported the first consignment of Toyota vehicles to the UAE and established Al-Futtaim Motors in 1955.

Al-Futtaim represents 44 automotive brands across 16 countries and encompasses every aspect of the business:

  • Passenger and commercial vehicles sales
  • Manufacturing agricultural vehicles
  • Construction equipment sales and service
  • Used car sales
  • Rental and leasing

Al-Futtaim Automotive Training Academy

A first-of-its kind training institution that will provide internationally accredited training in a world class facility that is unique in the UAE automotive industry. The Automotive Academy is an important enabler in Al-Futtaim Automotive Division's objective to be the automotive company of choice through providing value based customer experiences enabled by an empowered and engaged workforce.

About the Position:

You will efficiently and effectively provide excellent Customer Service for both internal and external customers, and assist in the administration activities carried out at the Al-Futtaim Automotive Academy to a superior standard.

You will be reporting to the Training Administration Manager and your responsibilities in this role are the following but not limited to:

  • Follow-up on training confirmation, attendees and absentees. If required, call the delegates for the same.
  • Creating Attendance Sheets, Name Plates, Certificates and dispatch of attendance sheets to relevant trainers/ learning partners.
  • Maintain and update training databases and attendance register filing systems with filing key with high accuracy and labelling
  • Maintain learning history database and ensure timely recording of training activity on iGROW. Follow-up with learning partners, business and trainers to ensure timely receipt of documents.
  • Send training and attendance records to training representatives in business in agreed timelines.
  • Maintain and dispatch the lunch and break timings for all the training events at the academy.
About You:

The ideal candidate will have:

  • Minimum 3 years of work experience at an administrative level in a training environment or at front desk/reception 
  • High level of proficiency in both written and spoken English and Arabic
  • PC Literate and an understanding of Microsoft Office Programs
Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.