AF22163 - Delivery Manager - Unified Communications | Al Futtaim Technologies

Department: Technologies
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 16-Feb-2016
Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Technologies

Al Futtaim Technologies is one of the leading Systems Integrator in Middle East and Lower Gulf, with offices in UAE, Qatar, KSA and Pakistan. Founded more than 2-decades ago the company has transformed multidimensional from being a basic IT service provider to be an major ICT player servicing the customers in the area of IP Telephony, Data Networking, Contact Center, Business Applications, Infrastructure, professional audio visual, Public Address, IPCCTV, Access Control, IPTV, SMATV and Parking Management solutions. Yet another transformation took place in 2010 when company created 'Energy Management' SBU as a response to the growing need for technologically advanced solutions to effectively manage energy whilst making energy conservation affordable and easy.

Al Futtaim Technologies possesses the breadth of experience, the pool of expertise and the financial backing to assume a leading role (as vendor) in a complex and challenging customer environment. We aim to differentiate ourselves on the basis of accomplishment; best practices an unparalleled level of customer service. Al Futtaim Technologies executes its business strategy by integrating broad knowledge and experience in 'ICT & ELV' consulting, designing the solution mapping with best breed of products, project management and after sales support. This allows Al Futtaim Technologies to consistently deliver efficient, quality driven solutions and services to its customer and ensures it delivers services with optimal efficiency. Acknowledged as the UAE market leader in converged systems integration; the rich experience of multiple systems knowledge and skills we are poised to deliver complete energy efficient solutions to our customers. Al Futtaim Technologies is backed by Al Futtaim Group that has achieved satisfying results with almost every business unit with more than expected growth. The reason for significant growth is 'Customer Focus' a key mantra across all business units. We believe in the dedication towards providing highest of services has yielded in well-known customer referrals and retention.

Al-Futtaim Technologies

Al-Futtaim Technologies, as both system integrator and business solution provider, boasts a highly skilled and professional workforce with many years of coMDined experience. Our strengths encompass our people, world-class products and services that we offer. These products range from Alcatel-Lucent Voice and Data Solutions to Panasonic Audio-Visual &Broadcasting Solutions, Microsoft Business Solutions to HP Servers and Storage amongst others. Our services include consulting, design and deployment of infrastructure, voice and data solutions, audio-visual solutions and business applications.

About the Position:

As a Delivery Manager you will be responsible for leading the team of unified communication Engineers to achieve completion of Projects and Prompt maintenance services within the planned/budgeted time and cost.

You will also be accountable for planning and overseeing the implementation of the Unified communication solutions and data networking solutions in co-ordination with customers, principals, service providers, and business partners to ensure implementation meets the best practice.

Other key accountabilities for this role include: ensuring the committed time lines are met for the projects at customer sites within the agreed scope, cost and quality; ensuring all project deliverables are tracked and communicated as per stakeholder’s requirements; provide training to customers on system usage.

About You:

You are required to have a Bachelor’s degree in Electronics / Telecom / IT/ computer science with minimum 10+ years of experience in Converged Enterprise Network Design, Implementation and Support and minimum 2 years of experience in project management and delivery.

Highest level of certifications from Alcatel Lucent / Avaya / cisco and Project Management would be advantageous.

Prior experience in Installing, configuring and maintaining enterprise level network hardware and application is a must.

You must be fluent in English / Arabic, have excellent communication skills and the ability to interact with customers in a professional manner.

Note: you will be required to attach the following: 1. Resume/CV
2. Passport-size photograph
 
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.