AF22120 - Regional Manager | Marks and Spencer | Dubai

Department: Marks and Spencer
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 06-Mar-2016
Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Retail

The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.

Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.

In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.

  • 837 stores in 18 countries
  • Occupies 5.6 million sq. ft. of retail space
  • 13,000 employees
  • Serves 30 million customers each year

Marks and Spencer

About Marks &Spencer Al-Futtaim

A member of the Al-Futtaim Group of companies since 1998, the Marks &Spencer Al-Futtaim franchise partnership boasts 27 stores located in the United Arab Emirates, Bahrain, Egypt, Kuwait, Oman, Jordan, Lebanon and Qatar.

The stores offer an extensive range of stylish, high quality clothing products for the whole family, across each category – womenswear, lingerie, menswear and kidswear. M&S also offers beauty and home products, as well as outstanding quality food.

M&S stores are present in:

  • UAE: Dubai Festival City, Mall of the Emirates Dubai, Deira City Centre, Mirdif City Centre Dubai, The Dubai Mall, Wafi City Mall Dubai, Al Ghurair Mall; Abu Dhabi- Marina Mall, Fetouh Al Khair Mall, Dalma Mall; Al Ain- Bawadi Mall; RAK-Al Manar Mall.
  • Qatar: Landmark Mall, Villaggio Mall;
  • Kuwait: The View, The Avenues, 360 Mall;
  • Bahrain- Bahrain City Centre; Seef Mall
  • Oman: Muscat City Centre;
  • Egypt: Dandy Mall, City Stars, Cairo Festival City, Alexandria City Centre;
  • Jordan: Taj Mall, Galleria Mall
  • Lebanon: Beirut City Centre

In addition to this impressive list, Ibn Battuda M&S Store will be opening by last week of May one of the M&S international store features the new-look format with exciting fashion and chilled food offers . For more information, please visit www.marksandspencer.ae

About the Position:

As a Regional Manager you would be responsible for consistent operational excellence across stores and will have full P&L accountability and brand compliance for stores in the region. You will also develop and propose a regional strategy for business development to expand the brand and run profitable retail operations, as well as maintaining an outstanding level of customer experience within the stores.

You would be providing operational and financial direction to the stores through analyzing key financial and operational performance reports, identifying risks and implementing action plans. You would be expected to act with a sense of urgency and alertness to developments in the market to ensure opportunities are addressed and risks are minimized.

The Regional Manager would be working closely with senior management and stakeholders, including but not limited to principal, retail division, corporate as well as government officials. Due to the nature of the role, you would be expected to be mobile and work flexibly through visits and travel to store sites

 

About You:

 

In order to be a successful Regional Manager, you will be educated to a Bachelors or Postgraduate level from a reputable institution, and have at least +15 years of experience, 5 of which should be at senior management level.

You should also have experience in a multichannel retail environment; managing and driving multiple teams in different locations; strong experience delivering and understanding financial budget and key performance indicators; understanding the core subjects of health & safety, age restricted sales, GM pricing and ticketing policies. You should also have an understanding of customer research, the ability to amend the range to reflect customer requirements and feedback, and an understanding of the fashion industry, consumer trends and competitors.

Al-Futtaim offers a highly engaging and supportive work environment in a culture that recognises and rewards quality performance.

Note: you will be required to attach the following: 1. Resume/CV
2. Passport-size photograph
 
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.