AF22027 - Sustainability Manager - UAE National | IKEA | Dubai

Department: IKEA
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 17-Jun-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.

Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.

In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.

  • 837 stores in 18 countries
  • Occupies 5.6 million sq. ft. of retail space
  • 13,000 employees
  • Serves 30 million customers each year


IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

About the Business:

One of the companies bearing Al-Futtaim name is IKEA.  

IKEA is the world’s largest home furniture store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA “creating a better everyday life for the many” isn’t only our vision, it’s our way of life!

Job Purpose:

The role of a sustainability manager is to establish the IKEA Brand and IKEA stores as trusted and meaningful stores, with the latter being a natural destination for sustainable life at home. The IKEA Group sustainability strategy, People & Planet Positive, needs to be integrated into everyday decisions, ways of working, operations and enable change.

You will be overall accountable for securing the implementation of the three change drivers in the business plan and day-to-day operations, while also securing market relevance and fostering new ideas through forward-thinking. Also to be the sustainability ambassador and spokesperson, internally and externally, to build the trust of co-workers, suppliers and customers by demonstrating our commitment to having a positive impact on people and the planet.

About the Job:
  • Inspire and enable people to live a more sustainable life at home through integral involvement in related projects and activities, such as the co-worker and customer engagement projects, mega events, marketing projects, in-store communication and range solutions, and support the sales steering of the range.
  • Ensure that the sustainability basics are in place by contributing to all aspects of IKEA retail operations while driving the sustainability agenda (preferably as part of the management group).
  • Use key performance indicator (KPI) measurements, analysis and feedback to ensure improved business performance while securing the reporting of accurate data in accordance with reporting instructions and periods.
  • Facilitate store improvement through the Sustainability Functional Review and other relevant tools.
  • Contribute to the monitoring, evaluation and actions of external, market-relevant demands; trends and legislation; IWAY for suppliers - IKEA Group code of conduct; policies and standards, and working methods. Be the country competence centre for IWAY (support with training and know-how). Manage sustainability risk assessments when relevant.
  • Work with Property and Facilities on renovations, rebuilds and new store builds from a sustainability standpoint by providing information and support relating to best practices, new technologies, etc.
  • Be involved in and provide support on community involvement initiatives, both nationally and in each primary market area, as well as support the implementation of the Good Cause Campaigns.
  • Engage managers and co-workers by providing timely and relevant sustainability knowledge and information. Provide support in delivering co-worker sustainability training and secure the understanding of roles and

Specific Knowledge:

  • Sustainability University degree (e.g. sustainability/CSR, environmental engineering, business, economics).
  • Advanced sustainability knowledge and an understanding of how it can support the business agenda.
  • Country/market-specific knowledge and experience.
  • Fluent in English, both written and spoken.


  • A passion for sustainability/CSR and highly motivated in making the IKEA organisation People & Planet Positive.
  • Striving for excellence and high performance.
  • Strong desire to lead people and business.
  • Inspired by the IKEA vision "to create a better everyday life for the many people".
  • The IKEA values reflect personal values


  • Excellent leadership, communication and networking skills with the ability to inspire and motivate people.
  • Ability to build trustworthy relations within the sphere of influence.
  • Ability to create an inspiring vision and secure its realisation.
  • Ability to focus, strategise, structure and prioritise between actions.


  • Experience of working with sustainability in a business environment.
  • Successful project mangement experience.
  • Experience of leading in a changing environment.
  • Ability to lead, inspire and engage.
  • Successful experience of setting and implementing action plans and providing clear direction and following up on goals.
  • Ability to work within a matrix organisation as both a leader and a coach.
Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.