AF21846 - Technician | AFM - Hino

Department: AF Motors | Hino
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 27-Jan-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


Al-Futtaim is regarded as a pioneer in the region’s automotive industry. The company imported the first consignment of Toyota vehicles to the UAE and established Al-Futtaim Motors in 1955.

Al-Futtaim represents 44 automotive brands across 16 countries and encompasses every aspect of the business:

  • Passenger and commercial vehicles sales
  • Manufacturing agricultural vehicles
  • Construction equipment sales and service
  • Used car sales
  • Rental and leasing

Al-Futtaim Motors, Hino

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, AF Motors also holds exclusive franchises for some of the world's top automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyota forklifts and BT warehouse equipment.

About the Business:


About the Job:

We are looking to recruit an experienced Truck & Bus Repair Technician  to join our  operations in Al Ramoul - Dubai. 

The Key Accountabilities of this role will include;  

  • Repairing and servicing vehicles according to dealer/distributor standards and within the flat rate time
  • Ensuring assigned service jobs are executed in line with established work procedures, time standards and housekeeping standards, so that the overall objectives of productivity are met or exceeded
  • Ensuring customer's vehicles are consistently fixed right the first time
  • Making efficient use of existing facilities equipment and other workshop resources to ensure increase customer satisfaction and reduce comeback jobs while
  • Supporting the workshop to maintain a positive image and ensure more repeat referrals and business output
  • Performing quality control checks on the entire vehicle serviced
  • Adhering strictly to technical specifications as laid down by manufacturer, or as instructed by management
  • Noting the description of all work performed on the back of repair order if required
  • Tagging all warranty replaced body parts according to laid down rules and handing to Warranty or Parts Dept
  • Ensuring all oil and parts used are booked out on repair order
  • Ensuring time started and completed are entered on Repair Order
  • Possessing a complete set of tools, as per distributor requirements, and maintaining in good working order
  • Accepting responsibility for supporting apprentices/helpers via training/explanation/practice, the necessary skills required to perform the job correctly, thereafter to inspect/monitor the work and rectify any problems.


Skills and Qualifications:

The selected candidate will have the following skills and experience:

  • Experience with all types of repair work, including front end work, engines, drive trains, electrical and major repairs on Heavy Vehicles
  • Ability to assist Foreman / Service Advisor on proper repair order write-up
  • Ability to perform accurate diagnosis and repair procedures
  • Ability to write repair estimate report
  • Capability to follow the system of quality control inspection in order to prevent or correct faulty workmanship which falls below standard
  • You will be a strong team player, with the ability to produce excellent standards of work on a consistent basis
  • Vocational certification covering Automotive courses
  • Will be working within a heavy automotive environment (buses, trucks etc)
  • Strong communication and interpersonal skills
  • Ability to understand English as the medium of communication


Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.