Al-Futtaim Group Jobs

AF2146-Air Compressor Technician | Famco

Mon, 06 Sep 2010 00:00:00 GMT

FAMCO (Al-Futtaim Auto & Machinery Company) is a market leading supplier of products and services to a diverse range of industries and commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands including Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll-Rand, Linde, Dexion, Yanmar, SDMO, Stanley Proto, Fenner, Bruynzeel, Bott, Stertil, Hart and Nassau.

FAMCO’s operations cover the entire UAE, with bases in Dubai, Abu Dhabi, Al Ain and Ras Al Khaimah. The company’s development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.

Al Futtaim company FAMCO, requires experienced Air Compressor Technicians to join their expanding team in Abu Dhabi, UAE.

To be considered for this role, you will have significant experience as a Technician and must have at least 5 years hands-on experience as a Portable Air Compressor Technician.

Experience within a Portable Air Compressor dealership would be preferably, as well as strong experience with Heavy Goods Vehicles.

Main Responsibilities:

Ability to diagnose faults and recommend accurate and effective repair solutions

Ability to understand and implement manufacturer's standard working instructions within specified repair times

Be familiar with appropriate use of workshop equipment and special tools

To be able to demonstrate knowledge of components and systems including electrics, hydraulics, braking & fuel systems

Ability to repair or overhaul major components (engine, transmission, hydraulic components & final drive)

Preference will be given to candidates with experience on Volvo and Ingersoll-Rand Construction Equipment

Products covered include Wheel loaders, Excavators, Artic Haulers, Motor Graders, Compactors, Pavers, Telescopic Handlers and Mobile air compressors

As much of the work is field-based, self motivation and flexibility are essential

AF2818-Tyre Fitters | Al-Futtaim Motors

Mon, 06 Sep 2010 00:00:00 GMT

Al-Futtaim is regarded as a pioneer in the Gulf region’s Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.

A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world’s most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.

We are require experienced Tyre Fitters to join our Automotive Division (Al-Futtaim Motors) in Al Ain. The main responsibilities of the role will include (but not be limited to):

Tyre fitting and balancing using computerized equipment and tyre related jobs
Maintaining cleanliness and safety of location at all times
Maintaining strict discipline among location staff and good team work

AF2820-Tyre Mechanics (x8) | Al-Futtaim

Mon, 06 Sep 2010 00:00:00 GMT

We are currently seeking for an experienced Tyre Mechanics to work in our new Tyre Service Centre. The main responsibilities of the role will include:

Diagnosing wheel alignment problems
Tyre fitting and balancing for all makes of vehicles & battery installation
Maintaining cleanliness & safety of location at all times
On the job training to junior staff

AF2556-Engineer - Centrifugal Air Compressors | Famco

Mon, 06 Sep 2010 00:00:00 GMT

FAMCO is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, SDMO, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.

FAMCO has operations in Dubai, Abu Dhabi, Al Ain & Ras Al Khaimah. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.

FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.

We are currently seeking a Centrifugal Air Compressor Engineer to join our Industrial Products division in Dubai. The main purpose of this role will be to provide complete aftermarket product support for large centrifugal compressor (CENTAC) installations, generating target levels of aftermarket revenue and profit.

The key accountabilities will include:

Provide correct Technical support for CENTAC installations
Development and provision of aftermarket solutions
Generate target levels of aftermarket revenue and profit
Liaison with sales department regarding installation specifications
Provide installation, commissioning and start-up assistance
Develop regional aftermarket opportunities

AF3246-Visual Merchandising Assistant | Marks & Spencer | Dandy Mall, Cairo

Mon, 06 Sep 2010 00:00:00 GMT

Marks & Spencer, part of Al-Futtaim Retail division is a world class market leader in high street fashion. Our stores are located throughout the Gulf.

The first Marks & Spencer store in the Middle East was opened in Dubai in 1998. Other stores followed shortly in Abu Dhabi, Sharjah, Kuwait, Qatar, Bahrain and Oman.

2010 will see Marks & Spencer expand further with the opening of new stores in Al Ain, Dubai Mall, Kuwait and Qatar. All stores are large format and carry a wide range of product including Ladieswear, Menswear, Kidswear, Lingerie, Beauty, Home and Food.

In this role you will be responsible for:

Visual display and merchandising standards in the store
Creating of communication boards on promotions and store activities
Proper handling and maintenance of in-store visual display equipment
Conducting daily floor walks to check for damages on visual display
Conducting training for staff on visual principals and store keeping standards

AF3468-Temporary Sales Assistant ( x 15 ) | Toys 'R' Us, Dubai

Mon, 06 Sep 2010 00:00:00 GMT

Toys “R” Us is the largest specialty toy store in the world. Launched by the Al-Futtaim Group in Dubai in 1995, Toys “R” Us now exist in twelve locations in the Gulf market and has emerged as undisputed market leader for all children related products.

The stores offer an unrivalled range of toys, games, sporting goods, electronics, software, baby products, children’s apparel and juvenile furniture all under one roof.

We are seeking to hire a Temporary Sales Assistants, on husband/father's visa, for our Toys R Us stores in Dubai, located in Time Square Mall and Deira.

In this role you will be responsible for:

Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF3507-Merchandising Opportunities with Marks & Spencer

Mon, 06 Sep 2010 00:00:00 GMT

Al-Futtaim's Retail Division holds a stable of world class brands operating in buoyant markets with huge growth prospects. Some of our brands are Marks & Spencer, Toys R Us, and IKEA as well as Robinsons with a range of smaller brands selected for their appeal to the markets in which we operate. We currently operate our Retail outlets across the Middle East and in South East Asia.

Under the Al Futtaim umbrella Marks and Spencer; a world class leader in high street fashion has enjoyed phenomenal success throughout the UAE, Egypt and GCC countries. We are in the final stages of outline planning for massive growth and need to prepare for the next phase of this program.

An integral part of our M&S family is our Merchandising team.

Our Merchandisers work closely with the Principal in the UK and are responsible for the selection goods across categories including Ladieswear, Menswear, Kidswear, Lingerie, Beauty, Home and Food. They are accountable for the budgeting, sales and setting of margins. In addition they ensure that all of our stores, operating out of six countries are appropriately stocked and that selection decisions are based on sales history, trends, competition and cultural elements of the country they are buying for.

AF3500-Sales Engineer - Linde - Storage Handling Solutions | Famco, Oman

Sun, 05 Sep 2010 00:00:00 GMT

We are currently looking to expand Famco's Office Solutions division in to Oman and this is an exciting opportunity for an experienced Sales Engineer to be part of the new team. The successful candidate will be responsible for achieving and exceeding agreed budgeted sales and margin, while managing CSI targets and the market growth of both the products and the company within the appointed territory.

The key accountabilities of this role will include:

Extending market share to agreed levels
Achieving departmental receivables target
Achieving maximum market awareness by territory
Development of Industry knowledge, particularly, Storage & Materials Handling & Supply Chain
Ensuring all units sold are supported by professional parts and after sales support, raising the market reputation
FAMCO-SHS-Linde brand positioning
Communicating and negotiating with internal and external customers across the appointed territories with regards to sales issues
Focusing on best practice, continuous improvement, customer satisfaction and the drive for industry leadership

The Sales Engineer will report directly in to the Regional Sales Manager and is key to implementing the sales strategy for Linde across the appointed territory. The holder will focus on attaining and achieving sales budgets and market penetration, while driving the solution selling concept to the market place and ensuring synergy across all SHS, FAMCO and Group Divisions.

AF3501-Sales Engineer - Linde - Storage Handling Solutions | Famco, Qatar

Sun, 05 Sep 2010 00:00:00 GMT

We are currently looking to expand the Famco Office Solutions division in to Qatar and this is an exciting opportunity for an experienced Sales Engineer to be part of that new team. The successful candidate will be responsible for achieving and exceeding agreed budgeted sales and margin, while managing CSI targets and the market growth of both the products and the company within the appointed territory.

The key accountabilities of this role will include:

Extending market share to agreed levels
Achieving departmental receivables target
Achieving maximum market awareness by territory
Development of Industry knowledge, particularly, Storage & Materials Handling & Supply Chain
Ensuring all units sold are supported by professional parts and after sales support, raising the market reputation
FAMCO-SHS-Linde brand positioning
Communicating and negotiating with internal and external customers across the appointed territories with regards to sales issues
Focusing on best practice, continuous improvement, customer satisfaction and the drive for industry leadership

AF3502-Sales Engineer - Linde - Storage Handling Solutions | Famco

Sun, 05 Sep 2010 00:00:00 GMT

We are currently looking to expand the Office Solutions team by recruiting a Sales Engineer - Linde to be based in Dubai. The successful candidate will be responsible for achieving and exceeding agreed budgeted sales and margin, while managing CSI targets and the market growth of both the products and the company within the appointed territory.

The key accountabilities of this role will include:

Extending market share to agreed levels
Achieving departmental receivables target
Achieving maximum market awareness by territory
Development of Industry knowledge, particularly, Storage & Materials Handling & Supply Chain
Ensuring all units sold are supported by professional parts and after sales support, raising the market reputation
FAMCO-SHS-Linde brand positioning
Communicating and negotiating with internal and external customers across the appointed territories with regards to sales issues
Focusing on best practice, continuous improvement, customer satisfaction and the drive for industry leadership

AF3503-Marks & Spencer Cairo - NEW STORE MULTIPLE VACANCIES

Sun, 05 Sep 2010 00:00:00 GMT

Marks & Spencer, part of Al-Futtaim Retail division is a world class market leader in high street fashion. Our stores are located through out the Gulf.

The first Marks & Spencer store in the Middle East was opened in Dubai in 1998. Other stores followed shortly in Abu Dhabi, Sharjah, Kuwait, Qatar, Bahrain and Oman.

We are very excited to announce that we bringing our brand to Egypt and will be opening our very first store in Dandy Mall. We are now looking to recruit for our pre-opening team in the following positions:

Senior Sales / Sales Assistants
Visual Merchandising Assistant
Cash Office / Admin Assistants

AF3293-Service Technicians | Al Futtaim Motors

Sun, 05 Sep 2010 00:00:00 GMT

We are require experienced Auto Mechanics/Technicians to join Al futtaim Motors. The main responsibilities of the role will include (but not be limited to):

Repairing and servicing vehicles according to dealer/distributor standards and within the flat rate time
Ensuring assigned service jobs are executed in line with established work procedures, time standards and housekeeping standards, so that the overall objectives of productivity are met or exceeded
Ensuring customer’s vehicles are consistently fixed right the first time
Making efficient use of existing facilities equipment and other workshop resources to ensure increase customer satisfaction and reduce comeback jobs while
Supporting the workshop to maintain a positive image and ensure more repeat referrals and business output
Performing quality control checks on the entire vehicle serviced
Adhering strictly to technical specifications as laid down by manufacturer, or as instructed by management
Noting the description of all work performed on the back of repair order if required
Tagging all warranty replaced body parts according to laid down rules and handing to Warranty or Parts Dept
Ensuring all oil and parts used are booked out on repair order
Ensuring time started and completed are entered on Repair Order
Possessing a complete set of tools, as per distributor requirements, and maintaining in good working order
Accepting responsibility for supporting apprentices/helpers via training/explanation/practice, the necessary skills required to perform the job correctly, thereafter to inspect/monitor the work and rectify any problems.

AF3499-Marketing Manager | Famco

Thu, 02 Sep 2010 00:00:00 GMT

We are currently looking to recruit an experienced Marketing Manager to be based n Dubai who will assume functional responsibility for the Marketing activities throughout Famco Trading Division.

The key responsibilities of this role will include:

To pro-actively introduce ideas and initiatives to all areas of the business (Units, Service & Parts)
Development of website design and activities
Liaison with Principals in the development of promotional plans, and to maintain awareness of Principals' best practices and Dealer Operating Standards
Exploring new business opportunities appropriate for the development and expansion of the business
Monitoring of market trends, market share information and competitor activity
To oversee the market research activities of the company
Event management including exhibitions, roadshows, product launches etc

The job holder must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems and find innovative solutions for the broader market.

AF3490-Sea Freight coordinator | Al Futtaim Logistics

Wed, 01 Sep 2010 00:00:00 GMT

Al-Futtaim Logistics is a leading Supply Chain Management company in Dubai, UAE, with our major shareholder being one of the largest business houses in the lower Gulf region. Al-Futtaim logistics, started as a small warehouse for Al-Futtaim products about 25 years ago, and has developed over the years into one of the largest logistics service providers in the UAE. We have nearly 500 people on our diverse team from 20 different countries.

We offer superior Pan-Arab supply chain management solutions including warehousing and distribution, freight forwarding as well as IT solutions and Supply Chain Design and Consulting. The company has an international network of offices and agents for overseas freight and warehousing and distribution centres in all major UAE cities and ports.

We are currently looking to recruit a Sea Freight Coordinator to work from our Dubai base operations. Reporting to the Sea Freight Manager you will be responsible in handling Sea freight import / export customer service & operations & co-ordinate efficiently with the customer.

As Freight Coordinator your primary responsibilities will include, but not be restricted to:

Collaborate with Sales for documentation of Quotation/SOP within two weeks of finalisation of account
Follow-up with concerned office for Process/Progress Status
Inform customer of shipment status (readiness of shipment, information from Supplier)
Coordinate with Operations, Sales and Finance Departments to meet operational requirements
Ensure timely resolution of any discrepancy in invoicing
Ensure prompt and effective resolution of customer complaints, and escalate issues to Immediate Superior whenever required
Develop and maintain a healthy relationship with Internal & External Customers
Schedule visit to the Customer (with Sales Personnel) on a regular basis
Facilitate the growth of existing accounts
Resolve issues regarding cargo shortage/damage/claims
Focus on enhancing customer loyalty

AF3493-Customer Relations Executive (x2) | Al-Futtaim Motors, Abu Dhabi

Wed, 01 Sep 2010 00:00:00 GMT

Al-Futtaim Automotive occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to their brands worldwide growth.

Today, Al-Futtaim Automotive is synonymous with brands such as Toyota, Lexus, Honda, Jeep, Dodge, Chrysler and Volvo which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. We also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries as well as the franchises for Hertz Rent-a-car - the world's largest rental and leasing company and FAMCO heavy goods Machinery.

We are currently looking to recruit Customer Relation Executives to work from our Abu Dhabi based operations. Reporting to Customer Services Manager, you will be responsible for providing full support to Al Futtaim Motors customers and the customer relations team.

Your main duties and responsibilities will include:

Handling the initial customer complaint medium - call, walk-in, email, fax etc
Swift and sure handling of customer complaints in conjunction with the customer case managers
Maintaining the highest standards of call centre processes and protocols in line with TMC and international best practise (answer rate, abandon rates, speed of call resolution etc)
Close and sure follow up of all cases received either through first handling closure (inquiries) or through communication with customer case managers and the businesses.
Out-bound calls for CSI and other customer relations activities
Creating corporate trust based on integrity and fair handling of all enquiries and complaints
Providing relevant information in reports to the Customer Services Manager

AF3234-Marketing Executive (Arabic Speaker) | Marks & Spencer Regional Head Office

Wed, 01 Sep 2010 00:00:00 GMT

Marks & Spencer, part of Al-Futtaim Retail division is a world class market leader in high street fashion. Our stores are located through out the Gulf.

The first Marks & Spencer store in the Middle East was opened in Dubai in 1998. Other stores followed shortly in Abu Dhabi, Sharjah, Kuwait, Qatar, Bahrain and Oman.

2009 will see Marks & Spencer expand further with the opening of new stores in Al Ain, Dubai Mall, Kuwait and Qatar. All stores are large format and carry a wide range of product including Ladieswear, Menswear, Kidswear, Lingerie, Beauty, Home and Food.

We are looking for an experience Marketing Executive to join Marks & Spencer team and to take a part in a range of marketing activities. You will report directly to the Marketing Manager and responsible for the following:

Consistent marketing and promoting the M&S brand, cost-effectively and professionally to the GCC, through media advertising, PR, special events and promotions
Annual budget planning in coordination with Marketing Manager
Negotiating the best rates and placement of advertisements
Liaising with the merchandising team to select the appropriate product message to ensure that new season product, value and style messages are communicated to the M&S consumer across the GCC
Establishing strong relationships with the M&S UK marketing team
Ensuring that marketing is conducted in both English and Arabic languages
Building good relationships with various medias across all markets, mall management
Sending product to be featured and assisting in photo shoots as required
Representing the brand in various non-work situations and be a spokesperson, maintaining the public brand image
Designing and sending out e-mail blasts, SMS text messages and all other forms of electronic media to market the brand electronically.

Given the nature of this role, the successful applicant will be required to travel and spend time within GCC and Middle East.

AF3241-Senior Sales Assistant (x4) | Marks & Spencer | Dandy Mall, Cairo

Wed, 01 Sep 2010 00:00:00 GMT

Marks & Spencer is a world class market leader in high street fashion. Our stores are located through out the Gulf.

The first Marks & Spencer store in the Middle East was opened in Dubai, in 1998. Other stores followed shortly, in Abu Dhabi, Sharjah, Kuwait, Qatar, Bahrain, and Oman.

2010 will see Marks & Spencer expand further, with the opening of new stores in Al Ain, Dubai Mall, Kuwait and Qatar. All stores are large format and carry a wide range of product including Ladieswear, Menswear, Kidswear, Lingerie, Beauty, Home and Food.

We are seeking to hire Senior Sales Assistants for our new Marks & Spencer store in Dandy Mall, Cairo.

You will be reporting to the Commercial Department Manager and responsible for:

Participating in the sales floor replenishment
Planning of daily staff activities
Delegating staff duties on daily basis and ensuring rotation among duties and tasks
Assisting with staff training
Monitoring staff performance and attendance
Assisting the Department Manager in opening or closing the store
Assisting with the cash count and action close of day on system
Providing excellent customer service
Advising customers
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF3496-Cashier | Famco

Tue, 31 Aug 2010 00:00:00 GMT

FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.

We are currently seeking a Cashier to be part of Famco's Dubai team. The main purpose of the role is to ensure that receipt of cash, cheques, etc. are properly completed, recorded and processed in accordance with company procedures and ensuring that records of all transactions in Accounts Receivable system are prepared and maintained accurately to ensure customer accounts are up to date

The key accountabilities of the role will include:

Ensures that all monetary transactions are conducted as per guidelines and are recorded for effective follow up and review.
Ensures that the cash and cheque management systems in SAP as processed as per guidelines.
Prepares all receipts and invoices and maintains their records to ensure matching of accounts for accurate tally of statements.
Generates and maintains reports of all transactions to enable effective payment tracking, updating customer accounts and reconciliation of company accounts.
Interacts with the customer for all details related to receive payments and ensures that documents reach the departments concerned in a timely manner.
To prepare Daily Cash Sales Report, submit to finance department along with all Cash Invoices and supporting documents.
To submit monthly report of Cheque Receipt, PDC and Credit Notes.

AF3491-Reinsurance Assistant Manager | Orient Insurance

Tue, 31 Aug 2010 00:00:00 GMT

Orient commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The year 2007 has seen a substantial growth of premium income and net profit. Having recorded a premium income of Dhs.767 million and a net profit of Dhs.136 million (out of which over 65% is generated from underwriting), the Company is counted among the leaders in the UAE insurance market. Orient has a paid-up capital of Dhs. 300,000,000 - which is significantly higher than most of the players in the market. With head office in Dubai, the company serves its clientele through an extensive branch network in Bur Dubai, Jebel Ali, Sharjah, Abu Dhabi, Mussafah, Al Ain, Dubai Health Care City Ras Al Khaimah, Sheikh Zayed Road and Oman.

Orient carries an A Ratings; "Excellent" from "A.M. Best" and "A-" from Standard and Poor's is the only company in the Middle East which carries such combined high ratings. Orient is also accredited with ISO 9001 Quality Management Certification.

The duties and responsibilities for this role are as follows:

Work with the underwriting departments to ensure good understanding of the written portfolios.
Perform the internal and external daily correspondence, answering the queries under the supervision of AGM.
Monitor the development of portfolios during the year and inward acceptances through obtaining different reports from IT system.
Collect all renewal information and make sure of its correctness and do relevant analysis for proposing enhancements in the treaties .
Prepare the required renewal information including As if statistics, risk profiles, statistical results, top risks, underwriting philosophy and major losses, etc.
Answer to queries raised by brokers and underwriters as appropriate and follow up the pending issues.
Review the placing slips, cover notes and wordings and raise his points to the next level of management.
Prepare the relevant internal and external correspondence.
Prepare the relevant bordereaux as required.
Handle and follow up all claims exposing the XOL protection and provide all information up the claim is closed.
Prepare the required reports for different institutions.
Prepare the requested information by Rating Agencies.
Monitor and update rating records of all reinsurers.
Perform the daily administrative activities.
Follow up on daily basis the developments in the international insurance markets through internet access.

AF3492-Parts Inventory Control Executive | Famco

Tue, 31 Aug 2010 00:00:00 GMT

We are currently seeking a Parts Inventory Control Executivet o join Famco's National Parts Division in Dubai.

The key responsibilities of this role will be:

Generate the order proposals using the computer system and place orders on the principals.
Expedite supply of parts with the principals and with the logistics service providers to ensure timely deliveries.
Analyse the exception reports on critical stocks, lost sales, excess stocks etc. and take corrective action where necessary to improve parts availability and minimise stock obsolescence.
Control the freight costs by using cost-effective logistics services.
Provide technical support to the parts sales staff by resolving their queries and issues by interacting with the principals.

AF3480-Art Director | GMASCO

Tue, 31 Aug 2010 00:00:00 GMT

GMASCO (http://www.gmasco.com/) offers a complete spectrum of expertise including through-the-line advertising communications and marketing services. Its location in Dubai enables GMASCO to cater to many industries and organisations that have their hub in Dubai, while also serving its existing clients whose operations span more than 15 countries across the Middle East, Europe, the Sub Continent and Asia.

We are currently looking to recruit an Art Director to Join our Creative team, to be responsible for devising original creative concepts for both existing accounts and pitches. The successful candidate will work with copywriting resource where appropriate to ensure approved copy is accurately translated into Mac visuals and artwork.

This role will involve the following responsibilities :

- Create appropriate concepts, either working alone or with a copywriter, Group head or Creative partner.

- On approval of concept by account team and client, take the job to an appropriate level of finish for each consecutive next stage.

- Take responsibility for overseeing and quality control of amends in light of clients' comments.

- Liaise with creative services to produce visuals as required.

- Source stock shots or original photography.

- Oversee photographic shoots, TVC shoots and have a working knowledge of cinematography and post production.

- Maintain effective communication with all relevant internal and external contacts.

- Attend briefing sessions and discuss Bran Footprint, Selling strategy and purpose of the brief with the Account Director or appropriate member of the account team.

AF3488-Aftersales Manager | DOMASCO

Mon, 30 Aug 2010 00:00:00 GMT

Doha Marketing Services Company W.L.L. (DOMASCO), an overseas joint venture of the reputable UAE-based Al Futtaim Group, has been operating business in Qatar for 15 years and has sole distribution rights for Honda, Volvo cars and trucks, reputed brands of watches and electronics such as Raymond Weil, Casio and Sanyo as well as Yanmar marine engines in the country.

We are currently looking to recruit experienced After Sales Manager for the Parts and Service Division.

The primary focus of the role will be to ensure the development, maintenance and operation of a state-of-the-art parts & service function for DOMASCO geared to maximum customer service satisfaction generating the optimum net contribution to the Company, enhancing Honda and Volvo brands and others. The Division employs over 200 people from 15 different nationalities, all of whom require a leader who will engage and motivate them to provide the best customer experience in Qatar, everyday.

The key accountabilities of this role include the following:

Budget & Planning - Develop and compile After Sales Revenue, Expense and Capital Budgets which meet the department's agreed business objectives.
HR Management - Ensure that the After Sales Department is adequately staffed with competent, confident, engaged and motivated professionals to ensure continuity, versatility and effectiveness of the After Sales function.
Systems Development - Develop and implement in cooperation with the Finance Department that will improve productivity and control, and remove ineffective work processes.
Stock Management - Ensure optimum parts inventory in a cost and time effective manner, keeping agreed levels of stocks and availability, maximizing stock turnover, reducing obsolescence.
Relationship with Principals/Suppliers - Negotiate with principals/suppliers to ensure the best prices/quality of parts are made available. Work with Principals to introduce best practice across all brands and maximize warranty labour rates.
Sales and Marketing - Collect and analyze market information, plan marketing strategies & promote sales, to achieve the qualitative and quantitative targets agreed, for both Parts and Service.
Service Management - Ensure that the department's service facilities operate at the highest possible technical and efficiency standards and achieve the qualitative and quantitative targets.
Parts Management - Ensure that the department's parts facilities operate at the highest possible technical and efficiency standards and achieve qualitative and quantitative targets.
Customer Satisfaction - Constantly monitor and evaluate the monthly trends of Customer Satisfaction Index level, and implement improvements to ensure customers' expectations are exceeded, assuring highest levels of customer retention and satisfaction and reputation in the local market.

AF1714-Sales Engineer - Industrial Equipment | Famco

Mon, 30 Aug 2010 00:00:00 GMT

We are currently seekng a Sales Engineer - Industrial Equipment to join our Storage Handling Solutions division in Abu Dhabi. The main purpose of this role will be to achieve and exceed budgeted sales and contribute effectively in meeting gross margin targets of the Division

Principal Accountabilities (Essential Functions):

Ensures sales through tracking of current customer base requirements for repeal sales potential
Explores and converts new business opportunities that result in increased revenue and profit for the Division
Ensures that accurate information on competitors is presented to the Manager, thereby supporting the development of strategies that are aimed at increasing market share
Ensures that customer needs are understood and fulfills customer needs with highest quality standards for total satisfaction

Job Content:

Provides support to the Division Manager for the preparation of annual budget and business proposals, which highlight major activities planned for achieving set targets. Executes these plans and periodically reviews them to enable the division to meet or exceed set targets
Analyses market information on product pricing to formulate appropriate prices / quotations for orders to meet gross margin and profit requirements as well as the customer’s requirement
Identifies potential customers, understands their business requirements and presents the company’s products and services in a manner that convinces the customer to place orders
Gathers and analyses market information on competitor activities to ensure the Divisions competitive edge in product, pricing, services and systems

AF1748-Electrical Technician - Diesel Generators (X3) | Famco

Mon, 30 Aug 2010 00:00:00 GMT

Requirement for experienced Technicians to join this renowned multi-franchised business.

Job Specifications and requirements:

Products covered include diesel-powered generators, pumps, marine engines and control systems
Ability to diagnose faults and recommend accurate and effective repair solutions
Ability to understand and implement manufacturer's standard working instructions within specified repair times
Be able to produce consistently high quality of work to ensure excellent levels of customer satisfaction
Be familiar with appropriate use of workshop equipment and special tools
To be able to demonstrate knowledge of components and systems including electrics/control and fuel systems
Ability to repair or overhaul major components
As much of the work is field-based, self motivation and flexibility are essential
Preference will be given to candidates with experience on Yanmar or Himoinsa Equipment.

AF1770-Senior Technician - Road Machinery | Famco

Mon, 30 Aug 2010 00:00:00 GMT

Looking for experienced Technicians to join this renowned multi-franchised business.

Job Specifications and requirements:

The job holder will be responsible for the diagnostics and repairs of road machinery including Asphalt Pavers, Motor Graders, Soil and Asphalt Compactors
Repairs will cover a wide scope including electronic management systems, engine overhauls, transmissions, final drives and hydraulic components
You will diagnose equipment faults and recommend accurate and effective repair solutions
Ability to understand and implement manufacturer's standard working instructions within specified repair times
Be able to produce consistently high quality of work to ensure excellent levels of customer satisfaction
Be familiar with appropriate use of workshop equipment and special tools
Able to demonstrate knowledge of road machinery components and systems to repair or overhaul major components

AF2153-Site Supervisor/Foreman – Industrial Storage & Materials Handling Solutions (X 4) | Famco

Mon, 30 Aug 2010 00:00:00 GMT

FAMCO

Al-Futtaim Auto and Machinery Company, (Famco) is a member of the Al-Futtaim Group, one of the largest privately owned business houses in the lower Gulf. Famco's business covers the supply of products & services to a diverse range of industries and commercial undertakings covering transport, construction, manufacturing, warehousing and the marine sector.

The Business

Projects to be supervised are UAE based. Occasional travel to regional sites maybe required.

Supervision of single or multiple sites will be required dependant on project values. Specific large projects may require more than 1 supervisor.

The position is the primary point of contact with the customer and the incumbent must be capable to meet with clients on site and discuss progress and problem resolution.

This position manages projects that are multi-disciplined, and, therefore, requires the incumbent to have knowledge across the product and industry range and the drive to learn further "on the job"

The position requires a valid UAE driving licence to operate effectively.

JOB PURPOSE (Overall Objective)

Based in Dubai, UAE, and reporting to the Projects Engineer, this role entails the site based supervision of individual medium to large Industrial Storage and Materials Handling Projects.

AF2277-Technician - Electrical Compressors (X 2) | Famco

Mon, 30 Aug 2010 00:00:00 GMT

We are looking for experienced Technicians to join this renowned multi-franchised business, based in Dubai, UAE.

Job Specifications and requirements:

Products covered include rotary and reciprocating electric compressors, air dryers, control systems and accessories
Ability to diagnose faults and recommend accurate and effective repair solutions
Ability to understand and implement manufacturer's standard working instructions within specified repair times
Be able to produce consistently high quality of work to ensure excellent levels of customer satisfaction
Be familiar with appropriate use of workshop equipment and special tools
To be able to demonstrate sound knowledge of electrical components and detailed wiring diagrams
Preference will be given to candidates with experience on Ingersoll-Rand equipment
As much of the work is field-based, self motivation and flexibility are essential

AF2335-Sales Administrator (Volvo) | DOMASCO

Sun, 29 Aug 2010 00:00:00 GMT

The primary focus of the role will be to assist and provide clerical support for the Sales Manager pertaining to administrative matters and sales documentations/procedures as well as attending to the showroom reception counter and telephone calls.

The main duties within the role include the following:

Handling SAP-related functions - Operates SAP system to perform daily sales support and administrative works such as: booking VIN numbers, releasing and transferring sites for VIN Numbers, creation of articles for vehicles, creation of purchase orders, verifying VIN numbers entered in SAP by accounts assistants, handling Sales Order / Return Order issues, handling SAP related problems concerning VIN numbers
Management Reports generation - Obtain SAP-generated reports such as: daily sales details reports, daily prospects details reports, stock statement reports
PDI coordination - Coordinates with the Workshop to ensure that PDI is made to all sold vehicles before delivery to customers
Handling other routine correspondences with principals - Prepares and send to principals reports such as: Orders for cars , CSI reports, sales & stock reports
Reception and telephone calls - Welcomes and entertains guests and customers that enter the showroom, attend to their initial queries, if any, and direct them to the concerned individual or showroom staff. Answers telephone calls, provide basic information to callers and direct call to the concerned party or individual.

AF2339-Sales Executive - Honda Cars (x2) | Domasco

Sun, 29 Aug 2010 00:00:00 GMT

We are currently looking to recruit experienced Car Sales Executive for our Honda car sales showroom.

The primary focus of the role will be to achieve and exceed allocated unit sales target, by ensuring maximum customer satisfaction.

The main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target for new units, trade-ins, accessory sales, service package sales, insurance policies and finance company deals
Customer Satisfaction: Achieve or exceed his CSI objectives thereby ensuring maximum customer satisfaction and repeat sales
Company Sales and Prospecting Systems : Adhere to company sales system and prospecting system. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
Improvement and Upgrading: Constantly improve and update knowledge, especially about product range, features, general automobile industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which enhance his performance considerably
Used Car Appraisal: Asks every prospect of possibility of trade-in. Carry out the preliminary appraisal and quote a trade-in allowance within one hour. The effective handling of valuation process results in more sales of new vehicles
Service Requirements: Coordinate with customer on service requirements and liaise with him to assist customer in obtaining prompt after-sales attention.

AF3157-Sales Manager - Domasco | Qatar

Sun, 29 Aug 2010 00:00:00 GMT

We are currently looking to recruit experienced Sales Manager - Automotive for diversification of our automotive business. The primary focus of the role will be to achieve or exceed budgeted targets for sales turnover, gross margins and net contribution. Enhance customer service and satisfaction programs and ensure achievement of an acceptable market share.

The main duties within the role include the following:

Sales and Gross Margins: Achieve and exceed budgeted sales and gross margins to ensure achieving approved net contribution.

Budgeting: Prepare, monitor and control the annual departmental budget to ensure expenditure is in line with the business plan.

HR Development: Ensure that the department is staffed by well-trained and motivated personnel to achieve qualitative and quantitative objectives of the company.

Advertising and Promotion: Provide and execute advertising and promotion proposals to achieve company objectives in all direct marketing endeavors.

Inventory Control: Constantly review stock levels and recommend optimum order levels in line with company policies and achieve maximum stock turnover.

Institutional Business: Meet with managers of big institutions including Government and fleet companies to ensure their continued business and identify new business opportunities with them

AF3284-Sales Administration Executive | Al Futtaim Motors

Sun, 29 Aug 2010 00:00:00 GMT

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

We are currently looking to recruit experienced Sales Administrator to be part of our team in Dubai.

The primary focus of the role will be to assist and provide clerical support for the Sales staff pertaining to administrative matters and sales documentations/procedures as well as attending to the showroom reception counter and telephone calls.

The main duties within the role include the following:

Handling SAP-related functions - Operates SAP system to perform daily sales support and administrative works such as: booking VIN numbers, releasing and transferring sites for VIN Numbers, creation of articles for vehicles, creation of purchase orders, verifying VIN numbers entered in SAP by accounts assistants, handling Sales Order / Return Order issues, handling SAP related problems concerning VIN numbers
Management Reports generation - Obtain SAP-generated reports such as: daily sales details reports, daily prospects details reports, stock statement reports
PDI coordination - Coordinates with the Workshop to ensure that PDI is made to all sold vehicles before delivery to customers
Handling other routine correspondences with principals - Prepares and send to principals reports such as: Orders for cars , CSI reports, sales & stock reports

AF3479-Accounts Executive | Marks & Spencer, Cairo

Sun, 29 Aug 2010 00:00:00 GMT

Marks & Spencer, part of Al-Futtaim Retail division is a world class market leader in high street fashion. Our stores are located throughout the Gulf.

The first Marks & Spencer store in the Middle East was opened in Dubai in 1998. Other stores followed shortly in Abu Dhabi, Sharjah, Kuwait, Qatar, Bahrain and Oman.

We are seeking to hire an Accounts Executive for our Marks & Spencer store that will open in Dandy Mall, in Cairo. In this role you will be responsible for:

Ensuring that necessary accounting entries are passed in G/L for inventory related provisions so that the accounting books reflect accurate status of inventory
Maintaining stock and load accounts
Reconciling tax related entries, AP and GIT/ GRIR
Preparing various reports for store (sales, performance, FLASH, management meeting pack, etc) and submitting to the management for review and action
Preparing weekly markdown sales analysis report
Monitoring the books of accounts and arrange to reconcile AP and AR balances in the books including review of store petty cash and SAFE fund
Performing month/ year end closing activities
Maintaining Capital Expenditure and advertising expenses data by store
Preparation of manpower report
Keeping updated data for travel/ maintenance/ Security/ IT expenses
Preparing the necessary audit schedules to internal/external auditors to facilitate completion of audit

AF3487-Warehouse Assistant | Famco

Sun, 29 Aug 2010 00:00:00 GMT

We are currently seeking a Warehouse Assistant to be based in Dubai. This role will responsible for assisting the warehouse supervisor in ensuring compliance of standard operating procedures.

The key responsibilities of this position are:

Supervise daily receipts of material, units, local purchases and supplies
Supervise daily pick, pack and deliveries of material, units and supplies
Responsible for delivery of all items/units from the warehouse to relevant customer(s) on a daily basis
Arrange transport with coordination of parts warehouse or contractor for running smooth delivery operations
Execute perpetual inventories and maintain records
To assist warehouse supervisor to control physical inventory accuracy
To assist warehouse supervisor for organising and setting priorities for the team to meet deadlines giving full attention to details and efficiency in managing the movement of goods
Liaison with the customer service representatives, other internal departments and external agents
To ensure that all operational procedures and processes are in place to meet company objectives and develop corrective plan to address any deviations
Supervise the cleaning of the warehouse including waste disposal according to ISO standard on a daily basis

AF2906-Assistant Financial Analyst | Al Futtaim Motors

Thu, 26 Aug 2010 00:00:00 GMT

Al-Futtaim Motors are the sole distributors for Toyota, Lexus and Hino brands in the UAE. Since the company's inception in 1955 it holds the pre-eminent position of being the largest distributor of automotive products and services in the UAE. We also hold the distinction of being one of the largest private conglomerates in the gulf region.

We are currently looking to recruit an experienced Financial Analyst to be based in our Dubai office. Reporting to the Business Unit Finance Manager (BUFM), you will be responsible for providing analytical, commercial and informational support to the business and hence contribute to performance review, operational decision making and improvement plans in meeting the company's profitability and financial objectives.

Specific Tasks to be carried out include:

Supporting BUFM in the preparation of annual plans and periodical reviews
Preparing monthly management reports and reports for management board
Preparing Divisional and Retail KPI and composites
Supporting BUFM in Divisional Performance Review and Variance analysis
Co-ordinate and support Automotive Finance Shared Service (AFSS) team in GL review and accounting related issues
Review and advise BUFM in Inventory and Order planning by analysing historical data and validating underlying assumptions
Review and Monitor Divisional / Branch level overdue and follow-up with the Divisional team for corrective actions
Provide analytical support to BUFM in evaluating Divisional inbound and outbound pricing strategies
Support review of procurement process / analysis and control
Support and advise BUFM in Capex and Project evaluation and recommendation and prepare feasibility reports
Advice and support BUFM / AFSS and business units in system and process development for new initiatives and existing process improvements
Develop and Design Information Queries in SAP BW to support Business team.

AF3152-Used Car Buyer | Automall

Wed, 25 Aug 2010 00:00:00 GMT

Al-Futtaim Automall is the Used Car Division of the Al-Futtaim Group and has been developed following extensive customer research, using worldwide best practices with the addition of market-leading customer service which everyone expects from the Al-Futtaim Group.

We are currently seeking to recruit Used Car Buyers. Reporting to the Buying Manager, you will be responsible for sourcing and purchasing required quantity of vehicles as per the stock requirement and the purchase price advice.

The key responsibilities of the role will be:

Prospecting and purchasing required vehicles at the recommended price
Achieving the budgeted Gross Margin
Ensuring that the stock mix is balanced and priced appropriately for faster stock turnover

AF3009-Service Advisor | Automall

Wed, 25 Aug 2010 00:00:00 GMT

We are currently looking to recruit a Service Advisor to work within our multi-franchised Automall operations, based in Dubai, UAE. The primary focus of the role will be to refurbish pre-owned vehicles as per set standards of cost, time and quality.

Your main duties and responsibilities will include:

Following up with workshop for timely preparation of the vehicles
Inspecting and approve or suggest alternative for the preparation estimates
Ensuring that all vehicles are prepared to our quality standards
Inspecting and approving warranty claims
Ensuring that the warranty customers are handed satisfactorily

AF3380-Senior Technician (x6) | Honda

Wed, 25 Aug 2010 00:00:00 GMT

Honda has been a strong and popular brand in the United Arab Emirates since it was first introduced here in the 1970's by the Al-Futtaim family.

Under the control of the Al-Futtaim Group Honda's presence in the market has grown considerably aided of course by excellent products - cars, motorcycles and power equipment.

Trading Enterprises is the sole distributor for all Honda products in the UAE and has a nationwide network of showrooms and workshops right across the UAE. This enables all people of the UAE to experience and enjoy the Honda range of products easily and conveniently.

In this role you will have following responsibilities:

Conduct repairs and maintenance on passenger Sedans and 4 wheel drive vehicles
Able to diagnose electrical and mechanical defects and capable doing troubleshooting
Final inspection and quality testing of vehicles
Assist technical support team to prepare field technical reports
Usage of special service tools including intelligent testers and scan tools
Capable of handling circuit racings and electronic control units
Provide estimations of repairs & services
Knowledge on line service schedules
To be a team leader as and when required and guide co technicians
Follow dealer workshop standards and requirements

AF3374-Body Shop Service Supervisor (x2) | Honda

Tue, 24 Aug 2010 00:00:00 GMT

Honda has been a strong and popular brand in the United Arab Emirates since it was first introduced here in the 1970's by the Al-Futtaim family.

Under the control of the Al-Futtaim Group Honda's presence in the market has grown considerably aided of course by excellent products - cars, motorcycles and power equipment.

As a Service Supervisor at Rashidya Service Center you will lead team of 25 staff, including Denters, Painters, General Technicains , Service Engineers, Receptionists, Service Advisors as well as location's parts staff. You will be reporting to the Body Shop Service Manager

This role has following responsibilities:

Monitor and achieve budgeted revenue from the location by implementing dealer standard operating procedures and effective management of the service personnel
Lead and develop a strong performing team capable of achieving changing customer expectation levels by achieving target CSI scores
Demonstrates people skills and knowledge of products which play decisive role in crucial and critical customer handling in cases where his involvement becomes imperative
Maintenance and upkeep of the workshop equipments to maximize utilization and minimize downtime. Initiate procurement of additional equipments in line with business growth

AF3340-Business Unit Finance Manager | Automotive Corporate

Tue, 24 Aug 2010 00:00:00 GMT

The Automotive Finance Shared Services Department is responsible for providing accounting services to the Automotive Division of the Al-Futtaim Group. The department responsibilities cover the maintenance of General Ledgers, Processing of Accounts Payable, establishment and monitoring compliance of Internal Controls and adherence to Group Policy, Credit Control, Treasury, Management Information & Budgeting support to the SBUs and ensuring the accuracy and timely closing of books each month and at year-end in compliance with Group Policy and IFRS

We are currently looking to recruit a Business Unit Finance Manager to be based in Dubai. This is a key role that will be responsible for providing financial and commercial support to the Managing Director, facilitate planning activity in setting up business objectives, and monitoring performance against them. You will act as a member of the management team, supporting operations with analysis and risk evaluation for conduct of the business and efficiency improvements.

The key responsibilities of the role will include:

Delivering robust P&L and B/S reporting and analysis, with appropriate commentary.
Providing effective monthly and annual forecasting processes to the business, along with comments and analysis, sensitivity, and graphical presentations.
Monitoring and improving key Working Capital KPI objectives, Free Cash flow achievement against budget and ROCE expectations.
Providing commercial decision making support to the business managers, through analysis of information and statistics.
Supporting the MD in: (i) commercial review and analysis and enhancing financial management as a vital part of business decision making, (ii) capital project evaluation and recommendation, (iii) conducting business reviews
Ensuring financial integrity and reliability, reviewing and strengthening business internal controls and procedures, implementation of DOA, and providing leadership on process and governance. Ensuring compliance with local laws.

The successful candidate will interact with all business and location managers providing commercial advice and support, including raising awareness of the finance function, via coaching, or more formal training.

AF3379-Service Supervisor - Mechanical Service (x2) | Honda

Mon, 23 Aug 2010 00:00:00 GMT

Honda has been a strong and popular brand in the United Arab Emirates since it was first introduced here in the 1970's by the Al-Futtaim family.

Under the control of the Al-Futtaim Group Honda's presence in the market has grown considerably aided of course by excellent products - cars, motorcycles and power equipment.

As a Service Supervisor at Honda Service Mechanical, you will be reporting to the Service Manager and will be responsible for organizing and managing all daily repair and maintenance services on customer's vehicle as well as managing the vehicle movement in and out of workshop. You will lead a team of minimum 15 staff, including Technicians, Service Engineers, Quality Testers and other support staff.

This role has following responsibilities:

Plan, organize and manage repair and maintenance services on customer's vehicle
To monitor and achieve budgeted revenue from the location by implementing dealer standard operating procedures and effective management of the service personnel.
Lead and develop a strong performing team capable of achieving changing customer expectation levels by achieving target CSI scores.
Demonstrates people skills and knowledge of products which play decisive role in crucial and critical customer handling in cases where his involvement becomes imperative.
Maintenance and upkeep of the workshop equipments to maximize utilization and minimize downtime. Initiate procurement of additional equipments in line with business growth.

AF3385-Electrical Supervisor | MEP Qatar

Mon, 23 Aug 2010 00:00:00 GMT

Al-Futtaim Engineering is multi disciplinary engineering organisation which has been operating throughout the United Arab Emirates since 1974. As a member of the Al-Futtaim Group, we enjoy the benefits of being a part of one of the leading business houses operating in the lower Gulf Region.

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanityware and Facilities Management, the Al-Futtaim name spells quality & reliability.

In this role you will have the following responsibilities :

Study the shop drawings and ensure that the installations are carried out with accuracy and as per international best practices and standards.
Monitor and limit material wastage and should be accountable to complete the works within the budgeted quantities
Conduct tool box talks and continuously train operatives to maintain high levels of safety standards
Review the shop drawings and identify & highlight potential conflicts/problems early to solve in time
Motivate the site staff to keep the productivity levels high
Ensure that the quality of installation works is maintained within acceptable standards
Ensure proper house keeping and will be responsible for maintaining work place neat and tidy.

AF3366-Plumber | MEP Qatar

Mon, 23 Aug 2010 00:00:00 GMT

We are recruiting Plumbers for our UAE and Qatar operations

AF3369-Ductman | MEP Qatar

Mon, 23 Aug 2010 00:00:00 GMT

We are recruiting Ductman for our UAE and Qatar operations

AF3370-Welder ( X 5 ) | MEP Qatar

Mon, 23 Aug 2010 00:00:00 GMT

We are recruiting Welders for our UAE and Qatar operations

AF3371-Electrician ( X 5 )| MEP - Qatar

Mon, 23 Aug 2010 00:00:00 GMT

In this role, you will be responsible for the following:

Power And lighting distributions
Should be able to interpret Power shop drawings
Conducting
Wiring
Tray & trunking
Cable glanding & termination

AF3372-Electrical Draftsman ( X 5 )| MEP Qatar

Mon, 23 Aug 2010 00:00:00 GMT

This role is for our Qatar Operations and in this role you will have the following responsibilities :

Study the tender for construction documents (electrical and related disciplines) in detail and develop clear understanding of scope, specifications and details
Preparation of shop/detailed drawings, prepare load schedules and schematics, etc.
Take off and prepare bill of quantities.
Review the construction drawings for other services and prepare accurate co-ordination drawings and details.
Conduct site visits to understand/ensure the accuracy and correctness of drawings.
Carry out regular site visits, regularly gather information from site team and prepare As Built drawings and information.
Responsible for maintenance and upkeep of all software/hardware related to drafting office.
Prepare and maintain drawing and document submission schedules and submit/follow up drawing/document submissions and approvals.

AF3375-Pipefitter ( X 5 ) | MEP Qatar

Mon, 23 Aug 2010 00:00:00 GMT

We are recruiting Pipefitters for our UAE and Qatar operations

AF3355-Advertising Senior Account Manager | GMASCO

Tue, 17 Aug 2010 00:00:00 GMT

GMASCO (www.gmasco.com) enjoys an enviable reputation as the Gulf’s most diverse full service communications, marketing and advertising agency in an industry typified by current decline, over-specialisation and lack of integration in other markets. Our Dubai location positions us in a still growing market at the hub of business in the northern hemisphere with a client base operating in more than 15 countries across the Middle East, Europe, the Sub Continent and Asia. Our offerings include every aspect of communications, advertising and marketing in traditional and new media formats.

To complement our existing Client Services Team, we are currently looking for an Advertising Account Manager to deliver productive solutions to our external and internal clients. As an Account Manager, your role will be to manage clients and internal relationships and ensure the delivery of an effective and profitable service. You will also liaise with the Creative team to ensure optimum results are met within agreed time-frames, budget and quality. Other duties will include:

Developing a thorough understanding of client's businesses and brands.
Ensuring client requests are developed into internal briefs in line with the Agency's procedures.
Managing all client requests and ensuring delivery of work on time, budget and as per clients' requirements.
Taking a proactive role in creative briefs and have the ability to propose innovative solutions.
Manage the creative production schedule and regularly monitor costs.

AF3474-Store Manager | Toys 'R' Us, Dubai Festival City

Tue, 17 Aug 2010 00:00:00 GMT

Toys "R" Us is the largest specialty toy store in the world. Launched by the Al Futtaim Group in Dubai in 1995, Toys "R" Us now exist in twelve locations in the Pun Gulf market and has emerged as undisputed market leader for all children related products. The stores offer an unrivalled range of toys, games, sporting goods, electronics, software, baby products, children's apparel and juvenile furniture all under one roof.

We are seeking to hire a Store Manager for our Toys R Us store in Dubai Festival City.

As a Store Manager who likes to have an active presence on the shop floor, your primary responsibility will involve leading a team of approximately 60 full time employees as well as managing the day to day operations.

Other key responsibilities include:

Ensuring that brand integrity is maintained throughout the store and high standards of customer service are achieved at all times
Ensuring that the store has a positive and supportive work environment and the staff are suitably recruited, trained and motivated to perform their jobs effectively
Ensuring the proper in-store stock control through liaising with the Buying department in order to meet the demands and requirements of the business and customers
Keeping up-to-date with changes in the toy retail industry, by visiting competitors in local market and reviewing trade magazines/ periodicals, in order to be able to recommend and contribute to the planning of the business and store' s objectives
Maintaining the store display to a high standard and ensuring that all promotions are fully supported
Through weekly / monthly / quarterly meetings with the management team, reviewing the results and making decision on corrective action
Cultivating a proactive partnership with local authorities such as Government, Health Authorities & Labour/Immigration Departments, and developing a strong working relationship with Mall Management and external marketing teams

AF3153-Sales Engineer | Elevator

Mon, 16 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

5 Plus years of experience working is sales of Elevators, Escalators and Moving Walkway
2 Plus years of experience in direct sale of contracts to consultants and contractors
A detail knowledge of Elevator Standards and An indebt awareness of the Elevators and Escalator
GCC / regional experience is an advantage
Best practice in terms of technical excellence and Sales
Must possess broad experience in negotiation skills
Excellent communicationand negotiation skills with Contractors and Consultants

AF3155-Project Manager | Elevator

Mon, 16 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

An Electrical / Mechanical Engineer with 5 Plus years experience in a supervisory role
Planning, Scheduling and Project Management of Elevator / Escalators and Moving Walkways
Training others and carrying out toolbox talks on installation and project management
A detail knowledge of international and Gulf / GCC Elevator Standards accompanied by latest installation methods
GCC / regional experience is an advantage
Best practice in terms of technical excellence , sales and site safety practices
Must have the ability to meet targets and achievements
experience in dealing with civil defence authorities would be an advantage

AF3159-QA/ QC Engineer | Elevator

Mon, 16 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

4 Plus years as an Electrical Engineer with experience in installation and adjustment of Elevators , Escalators , Moving Walkways & Dumbwaiters
3 Plus years in a supervisory / QA capacity
Inspecting various brands of elevators , Escalators . Moving Walkways and Dumbwaiters
Planning, Scheduling , Reporting preparations of MIS expertise
Training others and carrying out toolbox talks on installation and project management
A detail knowledge of international and Gulf / GCC Installation standards
Indebt awareness of testing, commissioning and installation procedures
Proven track record of Supervision of Man Management skills
Demonstrating experience in broad area of Quality and Safety implementation
Must have the ability to meet targets and achievements
UAE , Gulf & Civil Defence experience with a major elevator contractor would be an advantage

AF3160-Draftsman / Technical Clerk | Elevator

Mon, 16 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

2 Plus years experience in preparation of shop drawings and designs of Elevators, Escalators and moving Walkways
Proficient in use of AutoCAD software
Basic technical design knowledge and understanding of specifications
Ability to coordinate with architects on structural and ID drawings
Preparing submittal documents , drawing and other relevant materials for submission
UAE and Gulf experience with a major elevator contractor would be an advantage

AF3173-Elevator Technician - Installation & Maintenance ( x45 ) | Elevator

Mon, 16 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

4 Plus years of experience in installation , wiring, commissioning and maintaining of Elevators, Escalators , Moving Walkways
Proficient in knowledge of both International and Gulf region's installation , maintenance, testing & commissioning standards
Committed to " Best Practice " in terms of excellence and site safety and quality practices
Able to independently read electrical drawings
Well versed and capable of trouble shooting and independently managing individual routes
Must have the ability to meet targets and achievements

AF3174-Assistant Technician ( x13) | Elevator

Mon, 16 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

3-5 years of experience in installation , wiring, commissioning and maintaining of Elevators, Escalators , Moving Walkways
Knowledge of both International and Gulf region's installation , maintenance, testing & commissioning standards
Committed to " Best Practice " in terms of excellence and site safety and quality practices
Must have the ability to meet targets and achievements
Experience in Gulf region is an added advantage

AF3176-Elevator Installation Engineer ( x 2 ) | Elevator

Mon, 16 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

4 Plus years of experience in installation , wiring, commissioning and maintaining of Elevators, Escalators , Moving Walkways
Proficient in knowledge of both International and Gulf region's installation , maintenance, testing & commissioning standards
Committed to " Best Practice " in terms of excellence and site safety and quality practices
Able to independently read electrical drawings
Well versed and capable of trouble shooting and independently managing individual routes
Must have the ability to meet targets and achievements

AF3177-Elevator Installation & Maintenance Supervisor ( x 2 ) | Elevator

Mon, 16 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

5 Plus years of experience in installation ,maintenance and adjustments of Elevators, Escalators , Moving Walkways
5 Plus years of experience in a supervisory role
5 Year experience in Gulf region with reputable elevator company
Proficient in knowledge of both International and Gulf region's installation , maintenance, testing & commissioning standards
Demonstrate broad experience in supervision management of the team of Supervisors and technicians
Capable of developing and maintaining good relationship with clients and costumers
Committed to " Best Practice " in terms of excellence and site safety and quality practices
Well versed and capable of trouble shooting and independently managing individual routes
Must have the ability to meet targets and achievements

AF3049-Senior Call Centre Agent | Hertz

Mon, 16 Aug 2010 00:00:00 GMT

Hertz is the worldwide market leader in car rental and leasing. It has been in operation since 1918. With over 7,000 locations in more than 150 countries Hertz manages over 700,000 vehicles around the world.The Hertz UAE franchise started in 1993 and has grown into an operation that is the top car rental and leasing company in the UAE. Hertz has the largest purpose built rental facility in the Middle East, the largest airport counter in Dubai and the youngest fleet in the market. The company continues to strengthen its position in the market by consistently introducing innovative and customer focused services, as well as regularly training its staff at all levels.

We are currently looking to recruit a Senior Call Centre Agent to work within our Hertz operations, based in Dubai, UAE. Dealing with customers via telephone providing information on international car rental, the specifics of the role will include (but not be restricted to) :

Provide excellent customer service as per company policy and procedures
Resolving customer issues promptly, within company guidelines, before escalating to higher level
Attend to customer needs, understand their requirements so that maximum number of enquiries are converted into reservations at best prices
Handle all reservations related documentation, including inputting reservations into the front end car rental system
Maintain up to date knowledge of products, tariffs, and procedures to maintain maximum profitability
Inform customers of documents required for rentals
Prepare and verify daily reservation manifest
Address customer complaints and service related issues to ensure total customer satisfaction
Ensure that all rental & related records/documents are maintained in line with Hertz procedures for effective Controls
Provide productivity reports to Call Centre Manager as and when required
Ensure compliance with policies and customer qualification procedures.

AF2839-Learning Technologies Consultant | Al Futtaim Training Centre

Mon, 16 Aug 2010 00:00:00 GMT

The Al-Futtaim Training Centre was established 22 years ago to train and develop the Group's most valuable asset, its human resources.

The Centre works in partnership with the Group’s businesses and also with Group Principals, Suppliers and External Customers. The Training Centre assists its partners with their Training Needs and Customised Programmes which are developed to meet these needs accordingly.

The Centre offers courses in Management, Personal Development, Sales and Marketing, Technical, Language, Communication and Information Technology. It also offers its premises to its customers for their own conferences, meetings and in-house product training sessions and many more.

We are currently looking to recruit an experienced Learning Technologies Consultant. You will be expected to implement and support the learning technologies strategy defined for the Al-Futtaim Group Worldwide, which includes designing, developing and maintaining e-learning solutions and implementing and maintaining the corporate wide learning management system (LMS).

Reporting to the Training Operations Manager you will be responsible for the following;

Develop strategies, design, standards and processes.
Implement the system in multiple languages to all AFG locations in all businesses
Create roles for local and enterprise management of the system.
Oversee the LMS Governance Board and Training Councils.
Integrate learning records with SAP to ensure IDPs and learning activities are updated.
Integrate with Al Futtaim learning portal.
Design JV strategy for accessing training online and tracking activities through an e-commerce solution.
Design, develop and maintain all e-learning solutions for Al Futtaim Training Centre and its global customers.
Manage application simulations and e-learning content.
Conduct training sessions along webinar and e-learning programs in support of the implementation of the LMS.
Plan, execute and manage instructional design projects using effective project management tool and methods.

AF2178-Quantity Surveyor (x2), CFC

Sun, 15 Aug 2010 00:00:00 GMT

Due to the project's fast moving expansion, the Commercial Management Team are looking for Quantity Surveyors to support the Commercial Managers in the provision of cost and contract administration services for the infrastructure, residential and commercial developments in Cairo Festival City. Your role will include cost management, measurement, and variation evaluation services. In addition, processing of payments and administration of Agreements and Contracts will form a part of your scope.

AF3470-Picker | Famco

Sun, 15 Aug 2010 00:00:00 GMT

The Role

The selected candidate will be responsible for the checking and binning of parts and/or he picking and delivery of parts.

Job duties

The main duties of your role will include:

Receiving parts from CPD/Branches, checking them against the receiving report and then binning them in their respective locations
Monitoring damaged, excess/short parts and advising supervisor of such if required
Receiving picking lists, going to the respective locations, picking parts and bringing to the counter for delivery to customer
Assisting sales staff in counting/delivering parts to customers
Packing goods as and when required
Informing sales staff in case of 'nil' stock of parts for ordering to CPD
Receiving delivery orders, picking goods and keeping ready for Branch/CPD transfer
Carrying out perpetual/annual stock verification of parts as per instructions received
Carrying out housekeeping activities of the warehouse as and when required

AF3447-Store Manager | Marks & Spencer - Oman

Sun, 15 Aug 2010 00:00:00 GMT

Marks & Spencer, part of Al-Futtaim Retail division is a world class market leader in high street fashion. Our stores are located throughout the Gulf. The first Marks & Spencer store in the Middle East was opened in Dubai in 1998. Other stores followed shortly in Abu Dhabi, Sharjah, Kuwait, Qatar, Bahrain and Oman. 2009 will see Marks & Spencer expand further with the opening of new stores in Al Ain, Dubai Mall, Kuwait and Qatar. All stores are large format and carry a wide range of product including Ladieswear, Menswear, Kidswear, Lingerie, Beauty, Home and Food.

As a Store Manager who likes to have an active presence on the shop floor, your primary responsibility will involve leading a team of approx. 50 FTE as well as managing the day to day operations. As full P&L responsibility will be given, you will also have the challenging task of driving our business forward and ensure our Store is fulfilling its objectives.

Other key responsibilities include:

Store Operations: As the key custodian of the M&S brand you will ensure the brand integrity is maintained throughout the Store and implemented to the Franchisor standards and guidelines.

Staff Management: You will ensure that the Store has a positive and supportive work environment and the staff are suitably recruited, trained and motivated to perform their jobs effectively.

Store Development: You will support the process of developing the store by proactively keeping abreast of advances in the clothing business locally, within the region and within the international market.

External Operations/Relationships: Cultivate a proactive partnership with local authorities such as Government, Health Authorities & Labour/Immigration Departments. You will also develop a strong working relationship with Mall Management and external marketing teams.

Corporate Social Responsibility & Plan A: This involves supporting the Marks & Spencer Corporate Social Responsibility and Plan A (Environmental) initiatives.

AF3383-UAE National - Driver | Automall

Thu, 12 Aug 2010 00:00:00 GMT

Primarily based in Ras Al Khaimah, the main responsibilities of your role is to provide reliable and courteous transportation service of goods to customers with safety a top priority; to provide a communication link between customers and staff; to operate and maintain assigned vehicle(s); and to maintain vehicles.

Essential Duties are as follows:

Operates assigned vehicle in a safe and courteous manner
Maintains defensive driving
Provides a communication link between customers and branch staff
Keeps the assigned vehicle(s) clean inside and outside
Maintains accurate, up-to-date records on vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested from management
Performs minor maintenance tasks on assigned vehicle(s) as required
Fuels the assigned vehicle(s)
Coordinates the schedule for major or periodic vehicle maintenance with management and staff to minimise service interruptions
Serves as a positive role model while providing transportation service

AF3382-UAE National - Driver | Automall

Wed, 11 Aug 2010 00:00:00 GMT

Primarily based in Ajman, the main responsibilities of your role is to provide reliable and courteous transportation service of goods to customers with safety a top priority; to provide a communication link between customers and staff; to operate and maintain assigned vehicle(s); and to maintain vehicles.

Essential Duties are as follows:

Operates assigned vehicle in a safe and courteous manner
Maintains defensive driving
Provides a communication link between customers and branch staff
Keeps the assigned vehicle(s) clean inside and outside
Maintains accurate, up-to-date records on vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested from management
Performs minor maintenance tasks on assigned vehicle(s) as required
Fuels the assigned vehicle(s)
Coordinates the schedule for major or periodic vehicle maintenance with management and staff to minimise service interruptions
Serves as a positive role model while providing transportation service

AF3440-Technical Service Advisor (x3) | Al-Futtaim Motors

Wed, 11 Aug 2010 00:00:00 GMT

We are currently looking to recruit 3 experienced Technical Service Advisers to work from our UAE based operations. Reporting to the Service Manager or Reception Manager, you work as the first line of diagnoses staff forming a link between the workshop and the reception. You will be expected to strive to achieve a high level of Customer Satisfaction by providing accurate vehicle diagnosis and service requirement.

You will be responsible for:

Attending to all customer complaints which involve diagnosis
Determining which parts are required
Checking availability of the parts
Ordering parts if necessary
Booking customer appointments once parts are available
Completing final quality check on the vehicle before informing the ready status to the customer

Your additional duties include:

Support the Service Adviser and Reception Staff with appointments
Assist and support Service Adviser in Technical and Vehicle diagnosis
Provide accurate and honest vehicle inspection report to customer
Train and support Service Adviser and reception staff in Technical and Product knowledge
Monitor all customers vehicle repair and ensure status is updated to Service Advisor and the customer
Support and assist Technicians in vehicle repair by providing them necessary information and technical advice

AF3441-Workshop Foreman (x3) | Al-Futtaim Motors

Wed, 11 Aug 2010 00:00:00 GMT

Al-Futtaim is regarded as a pioneer in the Gulf region's Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.

A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world's most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.

We are currently looking to recruit 3 Workshop Foreman to work from our UAE based operations. Reporting to the Service Foreman, you will be responsible for ensuring output of top quality work executed at maximum efficiency from the shop floors of Al Futtaim Motors workshops.

You will be in charge of running the mechanical shop which employs a large number of staff and handles a large quantity of vehicles coming to the workshop. You therefore would be the key person to ensure high productivity and quality which will result in workshop profit, customer satisfaction and brand image.

Your duties will include the following:

Effective communication with senior and subordinate staff for smooth operation of shop floor
Train / coach to improve the ability of the team members and their efficiency
Ensure proper job distribution, control and follow-up so that work is done correctly and as per schedule
Develop an atmosphere in the workshop to maintain good morale and image to the customer
Ensure quality work for enhanced customer satisfaction and retention by minimising repeat jobs hence increasing total workshop efficiency
Maintain good shop floor efficiency for quick / timely vehicle delivery and good profitability
Ensure workshop safety to prevent accidents, injury or damage of property, to staff or customers
Ensure strict implementation of company rules, regulations and procedures (including warranty) within company policies
Ensure that Toyota minimum standards (TSM) are maintained at all times

AF3442-After Sales/Service Management Roles | Al-Futtaim Motors UAE

Wed, 11 Aug 2010 00:00:00 GMT

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, AF Motors also holds exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

To provide full back-up support to these world-class franchises, AF Motors have an established network of showrooms and service & parts centres throughout the UAE. At the heart of this network, our Workshop Equipment Division advises, equips, consults, assists and supports workshop managers to provide the best possible after sales care to their customers. The range of services includes sales and installation of workshop equipment, consulting services, after-sales support, training and parts back up. Common product lines in our business incude Molnar, Washtec, Celette, 3M and Diamondbrite.

We are currently looking to recruit multiple After Sales/Service Managers and Supervisors to work in our varoious outlets in in Dubai and Abu Dhabi. Reporting to the General Manager Service, you will be expected to provide excellent after-sales service to the customer while ensuring achievement of, or exceeding, workshop's annual profitability target.

Working in one of the medium sized company workshops, a significant contributor to service division's profits, your duties will include the following:

Ensure effective communication for smooth and efficient workshop operations
Carry out Service Marketing to enlarge business volume for achieving continuous growth
Ensure satisfactory financial performance
Develop the team to a level of proficiency to enable them to deliver outstanding quality of service
Minimize overdue debts to meet company objectives
Run the workshop efficiently as an independent profit centre
Working with restricted manpower you will be expected to execute multi-dimensional responsibilities

AF3056-UAE National - Call Centre Agent | Hertz

Wed, 11 Aug 2010 00:00:00 GMT

This role of Call Centre Agent is based within the Sales and Marketing division of Hertz and located in Dubai. Dealing with customers via telephone providing information on international car rental, the specifics of the role will include (but not be restricted to) :

Provide excellent customer service as per company policy and procedures
Resolving customer issues promptly, within company guidelines, before escalating to higher level
Attend to customer needs, understand their requirements so that maximum number of enquiries are converted into reservations at best prices
Handle all reservations related documentation, including inputting reservations into the front end car rental system
Maintain up to date knowledge of products, tariffs, and procedures to maintain maximum profitability
Inform customers of documents required for rentals
Prepare and verify daily reservation manifest
Address customer complaints and service related issues to ensure total customer satisfaction
Ensure that all rental & related records/documents are maintained in line with Hertz procedures for effective Controls
Provide productivity reports to Call Centre Manager as and when required
Ensure compliance with policies and customer qualification procedures.

AF3449-Receptionist x2 | Al Futtaim Motors

Tue, 10 Aug 2010 00:00:00 GMT

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.

We are looking to recruit two Receptionists to work in Abu Dhabi. Your role will include the following:

Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability
Provide excellent customer service as per company policy and procedures
Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary
Attend to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly
Logging calls (including time, date and caller details)
Maintain an up to date knowledge of personnel and procedures
Deal with 'drop in' customers as quickly and proficiently as possible, by coordinating with employees and customers

AF3452-Senior Replenishment Assistant (x2) | IKEA Abu Dhabi

Tue, 10 Aug 2010 00:00:00 GMT

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the world’s largest home furnishings store, founded in Sweden over 60 years ago. At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA “creating a better everyday life for the many” isn’t only our vision, it’s our way of life!

Ensuring that IKEA has the best possible looking store in its product category
Maintaining a clean and tidy store by initiating a cleaning programme for your assigned work area
Assisting with the display delivery received and display of goods in accordance with the approved procedures when required to ensure products are available for customer purchase
Complying with in-store procedure with regard to pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing
Actively learning the product uses and pluses of the range of goods in Ace Hardware, to be able to display right product in the right area
Maintaining eye-catching effective displays within the store

AF3436-Digital Account Manager | GMASCO

Mon, 09 Aug 2010 00:00:00 GMT

GMASCO (http://www.gmasco.com/) enjoys an enviable reputation as the Gulf’s most diverse full service communications, marketing and advertising agency. Located in Dubai, GMASCO manages businesses primarily within the UAE and across the region. Our offerings include every aspect of 360^o integrated marketing communications, in traditional and new media formats.

We are currently looking to recruit a Digital Account Manager to work from our Dubai office. Reporting to Strategic Planning Manager & Head of E-Business, your main role will be to proactively manage the day to day client's digital and online requirements of Group Businesses and efficiently manage internal relationships.

This role will involve responsibilities such as:

Establishing the Foundation:

Attain a good understanding of GMASCO and its work processes, Al-Futtaim business and international brands portfolio.
Ensure increase in revenue and profitability by understanding client's terms of business.
Follow systematic administration procedures such as: management of job records, efficient filing system, accuracy in estimation, timely billing of jobs and managing any financial query on assigned clients.

Digital Client Management:

Provide day-to-day contact with key client personnel, develop and maintain a close and productive relationship and acting with integrity at all times.
Ensure client requests are dealt with promptly and that expectations are managed in terms of speed, delivery and quality.
Always aim towards adding value to client needs.
Understand and be able to articulate the role of digital media solutions in communications planning.
Write internal briefs using specified Agency documentation and procedures.
Identify and deal with problems as they arise, professionally.
Attend creative brief meetings when necessary.

Design and Development Relationship Management:

Manage the internal digital creative briefing process. Ensure the interactive Design Team has the relevant information and materials required to deliver the best creative product.
Understand what consumer insight, product information and competitor understanding in order to provide value to the creative design process.
Demonstrate the ability to work with the Design Team to construct Information Architecture if and when required for building websites/microsites.
Judge creative design ideas to enhance quality and screen information for factual accuracy and relevance to brief.
Manage the creative production schedule and monitor costs on a regular basis to ensure all activity is delivered on time and budget.
Demonstrate good understanding and experience of managing the process of technical backend development of websites/microsites/multimedia campaigns.
Develop good working relationships with relevant team members from the technical development team to manage the design production and development process and ensure adherence to timescales, budget and quality standards.

AF2462-Part Sales Representative | FAMCO

Mon, 09 Aug 2010 00:00:00 GMT

We are currently a Part Sales Representative to be based within our Dubai team. The responsibilities of this role will include:

Fulfilling the needs of the customers who visit the Parts Sales Centre by understanding their requirements, identifying the parts required from the parts catalog and performing the sales transactions in the computer system
Advising the customers on replacement of related parts and benefits of using genuine parts
Ensuring that the quotations, sales orders, sales returns, warranties and application of customer discounts are performed as per the standard operating procedure
Follows-up back-orders so that customers receive timely information on the status of back-ordered parts and ensures that such parts are delivered to the customer on the promised date

AF3261-Store Manager | IKEA Cairo

Mon, 09 Aug 2010 00:00:00 GMT

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

As a Store Manager who likes to have an active presence on the shop floor, your primary responsibility will involve leading a team of approx. 250 staff as well as managing the day to day operations. As full P&L responsibility will be given, you will also have the challenging task of driving our business forward and ensure our Store is fulfilling its objectives.

Other key responsibilities include:

Strategic Implementation of IKEA Concept - Working in partnership with the franchise owner to formulate strategies, objectives and targets to maximise return of the investment (store business plan.)

Store Operations: As the key custodian of the IKEA brand you will ensure the brand integrity is maintained throughout the Store and implemented to the Franchisor standards and guidelines.

Staff Management: You will ensure that the Store has a positive and supportive work environment and the staff are suitably recruited, trained and motivated to perform their jobs effectively.

Store Development: You will support the process of developing the store by proactively keeping abreast of advances in the business locally, within the region and within the international market.

AF3242-Sales Assistants (x23) | Marks & Spencer | Dandy Mall, Cairo

Sun, 08 Aug 2010 00:00:00 GMT

Marks & Spencer, part of Al-Futtaim Retail division is a world class market leader in high street fashion. Our stores are located through out the Gulf.

The first Marks & Spencer store in the Middle East was opened in Dubai in 1998. Other stores followed shortly in Abu Dhabi, Sharjah, Kuwait, Qatar, Bahrain and Oman.

We are seeking to hire a Sales Assistants for our new Marks & Spencer store, opening in Dandy Mall, Cairo. In this role you will be responsible for:

Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF3437-Interior Designer (x2) | IKEA Abu Dhabi

Sun, 08 Aug 2010 00:00:00 GMT

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the world’s largest home furniture store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA “creating a better everyday life for the many” isn’t only our vision, it’s our way of life!

The Interior Designer is responsible for the planning, coordination with regards to homes, room settings, vignettes, compacts, studtios, launch areas and support/service areas. This role also works in partnership with the Sales Department in order to execute the store commercial strategies. Other key responsiblities include:

Ensuring the integrity of the IKEA concept and brand
Planning and executing displays to efficiently communicate a complete IKEA product range, prices and sales methods
Supporting the planning and implementation of the store commercial calendar
Maintaining all areas in the store in accordance to IKEA standards
Following IKEA manuals to produce functional home furnishing solutions within the store

AF3433-Sales Coordinator (Temporary) | Panatech

Sun, 08 Aug 2010 00:00:00 GMT

Al-Futtaim Panatech, part of the Al-Futtaim Group' Electronics and Engineering Division, is the sole distributor for Panasonic in UAE. Panasonic commands over 20% share of UAE's market for consumer electronics, and is the leader in many categories. The Panasonic brand name is synonymous with cutting edge technology, and is the only brand to have a diverse presence in multiple categories like Audio, Video, Home Appliances, Personal Products, Health & Beauty Care, Telecommunication, Office Automation, Professional Broadcasting, Air-conditioning, Security, Lighting and Building products. Al-Futtaim

Panatech markets Panasonic in the UAE through six branches employing over 250 people in sales, logistics and customer service. The retail strength boasts of a network of over 400 dealers & five showrooms, spread across the UAE.

In the role of Sales Coordinator you will be responsible for:

Input all information into the system and collate all documents relating to stock distribution as well as sales generated, such as invoicing, credit request, order release , updating of stocks, credit outstanding, stock allocation for different divisions , provide consolidated information regarding revenue generated
Coordinate with customers with an objective of keeping track of deliveries as well as following up on payments
Coordinate with warehouse continuously with the objective of receiving current information relating to deliveries and stock status, so that the ordering process can match inventory requirements.
Knowledge of MS Office essential. SAP or ERP knowledge preferred.

AF2325-Aircon Project Sales Engineer (x3) - Electronics | DOMASCO | Qatar

Thu, 05 Aug 2010 00:00:00 GMT

Doha Marketing Services Company W.L.L. (DOMASCO), an overseas joint venture of the reputable UAE-based Al Futtaim Group, has been operating business in Qatar for 15 years and has sole distribution rights for Honda, Volvo cars and trucks, reputed brands of watches and electronics such as Raymond Weil, Casio and Sanyo as well as Yanmar marine engines in the country.

We are currently looking to recruit experienced A/C Projects Sales Engineers for our Electronics Division.

The primary focus of the role will be to carry out effectively sales of air-conditioning equipment and to achieve or exceed budgeted sales and gross margins and meet set objectives and targets.

The main duties within the role include the following:

Sales: To promote sales of air-conditioning equipment to meet and achieve sales budget / gross margins.
Projects: To quote and manage all project business to increase sales / gross margins / and brand awareness.
Customer Satisfaction: To effectively contribute technical advise to assist customers to decide model selection and purchase of units.
Site Technical Evaluation: To visit site and assist / advice customers both individuals and institution on site conditions and to assess and prepare competitive quotation to obtain business.
Receivables follow-up: To monitor the receivables / data and follow-up for payments to reduce outstanding to company standards or as per contract.
New Product Introduction: To effectively introduce new models of air conditioners to consulting engineers and contractors to enable them to incorporate the air-conditioning specification in tender documents.
Market Information: To constantly collect competitors' information to enable the Sales Manager negotiate with Principals for better price and marketing support.
Product Approvals: To submit air conditioners and specifications, technical data to ministry of electricity and water, building engineering department for getting approval certificate to enable participation in government tenders.

AF2332-Guest Relations Executive | Domasco

Thu, 05 Aug 2010 00:00:00 GMT

We are currently looking to recruit experienced Guest Relations Executive for our Honda Cars & Motorcycle showroom.

The primary focus of the role will be to greet customers in a pleasant manner as they enter the showroom and direct them to the appropriate section and Sales Exec in accordance with the established company procedures.

The main duties within the role include the following:

Greet showroom customers and determine nature of their visit
Direct customers to the correct department, notify the appropriate sales person that a customer is waiting, or introduce the customer to a salesperson
Answer basic customer inquiries and refer more extensive inquiries to the appropriate person
Hand out brochures and other product information to customers
Enter data into computer-operated prospect tracking system
Serve as telephone operator back-up if necessary
Serve as clerical back-up if necessary

AF2333-Sales Executive - Marine Engines/Power Products | DOMASCO

Thu, 05 Aug 2010 00:00:00 GMT

We are currently looking to recruit experienced Sales Executive for our Yanmar Gensets and Marine Engines sales.

The primary focus of the role will be to achieve or exceed allocated unit sales targets by ensuring maximum customer satisfaction and assisting the Sales & Marketing Manager to consolidate market share, improve brand image and strengthen brand equity. Also ensure effective sales support and warranty service to enhance customer satisfaction.

The main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige.
Business Objectives: Achieve or exceed the allocated sales target for new marine engine and genset sales.
Customer Satisfaction: Achieve or exceed his CSI objectives thereby ensuring maximum customer satisfaction and repeat sales.
Company Sales and Prospecting Systems : Adhere to company sales system and prospecting system. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base.
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss.
Improvement and Upgrading: Constantly improve and update knowledge, especially about product range, features, generally about the industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which enhance his performance considerably.
Inventory Control: Recommend to Sales &Marketing Manager, order quantities each month to ensure balance between optimum stocking and stock availability for sale.
Installation and Warranty Matters: Independently handle all matters related to the installation of engine and warranty claims on the engine that ensures achievement of agreed business objectives which enhance customer satisfaction and support.
Aftersales Service and Customer Support: Carry out all hands-on service related functions at site which resolves customer problems and has the impact of increasing parts sales and improving customer retention, which benefits the company in the long term.

AF2812-Call Center Agents (x14) - Gulf Marketing Research

Thu, 05 Aug 2010 00:00:00 GMT

Gulf Marketing Research is one of the oldest research companies in the Gulf Region and provides vital market inputs to associated group and external companies across a range of marketing and business issues.

We are currently looking various Call Centre Agents to work from our Call Centre in Dubai. Reporting to the Call Centre Team Leader you will be responsible for the following duties:

Handle all customer calls / transactions on all areas of operations and relevant departments in a courteous and professional manner
Follow the call script in a timely manner
Accurately capture customer/ transaction comments
Work on other related process or Ad-Hoc call centre projects during work hours
Ensure process KPIs are adhered to and achieved consistently
Achieve an average score of 80% on call quality
Capture customer code frames
Achieve 100% of daily targets

You will be expected to work on rotational shifts as part of the 24/7 operations. Ladies will only be expected to work from 7am to 11pm.

AF3426-Catalogue Executive | IKEA Dubai

Wed, 04 Aug 2010 00:00:00 GMT

One of the companies bearing Al-Futtaim name is IKEA.

The purpose of the Catalogue Specialist is to assist in the production and distribution of the IKEA catalogue. It will also support the annual production of brochures on our kitchens and bedrooms products.

Additional responsiblities include:

Catalogue Production: Assists the Catalogue Specialist in the production of hte IKEA English Catalogue and brochures. This includes the price setting and proofreading of texts & prices.

Catalogue Distribution: Oversees the catalogue distrbution in the UAE.

Media Ads: Proofreads all media ads in terms of product facts and prices that have been set by the Catalogue Specialists.

Website: The job holder is responsible in assuring all the product facts and prices in the website are accurate and in the current year's range.

AF3420-Senior Elevator Testing and Commissioning Technician ( X 5 ) | Elevator - Qatar

Tue, 03 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE and GCC has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

Must be Electrical installation of elevators with scaffolding
Must be able to Electrical installation of elevators without scaffolding using false car method.
Must be able to test & commission in slow speed
Must be able to test & commission in High speed
Must conduct testing & commissioning of Load Sensors/intercom/BMS/ALP panels & other elevator optional features.
Must have a knowledge of operating digital multimeters/tacho meters etc...
Must have experience in leading a team of 4~7 persons as & when required
Must have knowledge of reading electrical wiring diagrams manuals & understand testing & commissioning related information
Knowledge of testing, commissioning, installation & adjustment of Escalators/Travellotrs will be added advantage.

AF3422-Senior Elevator Installation Technician ( X 10 ) | Elevators - Qatar

Tue, 03 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE and GCC has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

Must conduct independent mechanical installation of elevators with scaffolding
Must conduct independent mechanical installation of elevators without scaffolding using false car method
Must be able to welding jobs as & when required. (1G or 2G welding is enough)
Must conduct M.S. Gas cutting (Oxygen/Acetylene)
Must have knowledge of mechanical drawings
Must lead a team of 4~7 persons as & when required
Must be able read manuals & understand mechanical installation related information
A knowledge of installation & adjustment of Escalators/Travellotrs mechanical will be added advantage

AF3423-Elevator Installation Technicians ( X 7 ) | Elevator - Qatar

Tue, 03 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE and GCC has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

Must conduct independent mechanical installation of elevators with scaffolding
Must conduct independent mechanical installation of elevators without scaffolding using false car method
Must be able to welding jobs as & when required. (1G or 2G welding is enough)
Must conduct M.S. Gas cutting (Oxygen/Acetylene)
Must have knowledge of mechanical drawings
Must lead a team of 4~7 persons as & when required
Must be able read manuals & understand mechanical installation related information
A knowledge of installation & adjustment of Escalators/Travellotrs mechanical will be added advantage

AF3416-Elevator Maintenance Supervisor | Elevator - Qatar

Mon, 02 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE and GCC has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

Ability to conduct Electrical trouble shooting as & when required
Ability to conduct Mechanical trouble shooting as & when required
Ability to conduct test & commission in Slow speed as well as High Speed
Ability to conduct testing & commissioning of Load Sensors/intercom/BMS/ALP panels & other elevator optional features
Must make efficient judgment for the root cause of the problems
Must make knowledge of operating digital multimeters/tacho meters etc...
Must be able lead a team of 10~15 persons
Must be able to read electrical wiring diagrams manuals & understand testing & commissioning related information
Escalators/Travellotrs electrical, testing, commissioning, trouble shooting knowledge of installation & adjustment will be added advantage

AF3417-Senior Elevator Maintenance and Trouble Shooting Technician ( X 5 ) | Elevator - Qatar

Mon, 02 Aug 2010 00:00:00 GMT

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE and GCC has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

Must be able to conduct Electrical and Mechanical trouble shooting
Must attend and respond to call backs in efficient manner
Must be able solve chronic issues & avoid repeat complaints
Must be able to conduct testing & commissioning in slow speed
Must be able to conduct testing & commissioning in High speed
Must conduct testing & commissioning of Load Sensors/intercom/BMS/ALP panels & other elevator optional features.
Must have knowledge of operating digital multimeters/tacho meters etc...
Must lead a team of 4~7 persons as & when required
Must read electrical wiring diagrams manuals & understand testing & commissioning related information
Escalators/Travellotrs electrical, testing, commissioning, trouble shooting knowledge of installation & adjustment will be added advantage

AF2995-UAE National - Sales Executive | Automall - Airport Road

Mon, 02 Aug 2010 00:00:00 GMT

We are currently looking to recruit experienced SALES EXECUTIVES to work within our multi-franchised Automall operations, based in Dubai.

The primary focus of the role will be to achieve and exceed allocated unit sales targets, by ensuring maximum customer satisfaction.

Your main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target
Customer Satisfaction: Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales
Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably

AF3395-Property Manager | AFGRE

Sun, 01 Aug 2010 00:00:00 GMT

Dubai Festival City is a premier waterfront urban community that has been designed to capture the ground breaking 21st Century spirit of Dubai. It offers a rich and vibrant living experience that encompasses the finest, easily accessible shopping, dining, entertainment, homes, schools, hotels, offices and leisure in one place.With easy access via the Business Bay Crossing, Airport Tunnel and Garhoud Bridge, and situated only two kilometres from Dubai International Airport, Dubai Festival City's unique waterfront setting will deliver vibrancy and a sense of place to Dubai's landscape.

Due to the expansion of the Group, AFGRE our Real Estate division is currently seeking a Property Manager.

A degree from a reputable university;
4 Plus years of experience in customer service role within a real estate environment;
Sound knowledge of Commercial/Residential Property Management in UAE;
A fundamental understanding of landlord/tenant relationships and UAE property law;
Strong background in system development and implementation
Ability of defining problems and develop valid conclusions
Excellent people skills and experience in managing a team
Ability to display a proven ability to communicate effectively with all levels (Clients/tenants, staff, co-workers, seniors, contractors and landlords)

AF3394-Senior Property Manager | AFGRE

Sun, 01 Aug 2010 00:00:00 GMT

Due to the expansion of the Group , AFGRE our Real Estate division is currently seeking a Senior Property Manager.

A post graduate degree from a reputable university;
7 plus years of experience in customer service role within a real estate environment;
sound knowledge of Commercial/Residential Property Management in UAE;
Has a fundamental understanding of landlord/tenant relationships and UAE property law;
Strong background in system development and implementation
Ability of defining problems and develop valid conclusions
Excellent people skills and experience in managing a team
Ability to display a proven ability to communicate effectively with all levels (Clients/tenants, staff, co-workers, seniors, contractors and landlords)

AF3409-Maintenance Senior | IKEA Abu Dhabi

Thu, 29 Jul 2010 00:00:00 GMT

One of the companies bearing Al-Futtaim name is IKEA.

As a Maintenance Senior you will make daily, weekly, and monthly inspections of the store that could result in routine maintenance and repairs like painting, carpentry, plumbing, fixing the store equipment and any related building components. Your responsibilities' break down will be:

Repairing, maintaining and painting the walls, doors, windows, furniture and flooring
Maintaining and repairing plumbing systems, including sprinklers, drains, valves, and hot/cold water service
Performing electrical repairs and maintaining in assigned areas of the store
Inspecting and repairing the store areas on daily, weekly and monthly basis as directed by Senior Maintenance Assistant
Providing constant attention to all life safety issues
Reporting all issues that are not immediately repairable to the Senior Maintenance Assistant

AF3400-CAD Technician | AFGRE

Tue, 27 Jul 2010 00:00:00 GMT

Dubai Festival City is a 5.2 million square metre development by Al-Futtaim Group Real Estate (AFGRE), a key division of Al-Futtaim group, a privately owned Dubai based conglomerate and one of the region's most progressive businesses with more than 80 years experience. Designed to capture the ground breaking 21st Century spirit of Dubai, Dubai Festival City is the first fully integrated mega project to be progressively delivered in the UAE. Encompassing the finest shopping, dining, entertainment, homes, schools, offices and leisure, Dubai Festival City is formed into three distinct districts and connected by a 30 kilometre internal road network and creek side promenade. Upon completion, Dubai Festival City will be home to 50,000 residents living in 20,000 villas and apartments and a place to work for 50,000 office staff.

We are looking to identify a CAD/GIS Technician to be part of the Design Management Team of Al Futtaim Group Real Estate. Your role will include:

Constructing Auto CAD drawings related to construction or infrastructure ensuring all modifications are updated in the Master Plan;
Updating GIS database as per instructions received;
Preparing Microstation drawing submissions to be sent to the municipality as per their specifications;
Supporting the GIS Design and Development process by carrying out modifications in schematic design submitted by consultants;
Designing layouts and architectural drawings in line with the Company's requirements;
Conducting due diligence of Master Plan design and GIS data updates;
Making layouts and any architectural drawings to meet in-house requirements of the project, such as addition, modification in the Project Site Office;
Liaising with clients to clarify the nature and purpose of the information they require;
Assisting with GIS Training Programs;
Outlining the benefits of GIS to clients;
Exploring new applications for the use of GIS;
Coordination with AFGRE Project Consultants;
Supporting other AFGRE departments- Facilities , Infrastructure and Maintenance;

AF3396-Import Risk Manager | Corporate Retail Cairo

Mon, 26 Jul 2010 00:00:00 GMT

The Retail Division of the Al-Futtaim Group represents eleven retail companies.

Nine of them are international franchises and the world's leading brands like ACE Hardware, IKEA, Intersport, Marks & Spencer, Toys "R" Us, Ladybird.

Over the next 12 months Al Futtaim's Retail division will be opening up several new stores in Cairo and beyond. Due to these expansion plans we now have an exciting opportunity for an individual to join us as an Import Risk Manager.

Based in Egypt this person will serve as a senior member of our leadership team and will report directly into our GM for Retail. As an advisor to the GM you will play the lead role in the development as well as implementation of strategies and policies relating to the importation of goods into Egypt. As the subject matter expert you will be provide strategic advice on trade legislations, tax regulations along with the potential risk associated with these. In addition to the above you will also support our expansion plans by identifying and evaluating potential sites for some of our stores as and when required.

AF3392-UAE National - Business Development Manager

Mon, 26 Jul 2010 00:00:00 GMT

To be successful in winning this role, the following are the prerequisites:

You Must be a UAE National hold UAE National Passport
Experience in Business Devoplment with Real Estate Developers.
Good contacts with Building owners to generate business
Good contacts with Govt org like Abu Dhabi-Defence/Police/Public Works
Knowledge of Arabic/English language
Excellent Arabic communication skills
Valid U.A.E driving licenc.

AF3310-Sales Manager G.S.A Division | Al Futtaim Travel

Mon, 26 Jul 2010 00:00:00 GMT

Al Futtaim Travel, part of the Al Futtaim Group of Companies, offers travel consulting services in the leisure and corporate markets from multiple outlets in Dubai. Our leisure business caters for all market sectors.

Al Futtaim Travel is looking for a Sales Manager - GSA Division to join their dynamic corporate offices.

The GSA Manager will be expected to manage various GSA's representing AFT of Leisure, Car hire etc and prepare Sales & Marketing strategies to achieve the revenue sales target in accordance with commercial and marketing objectives.

This role will involve the following responsibilities :

Prepare monthly and annual sales and marketing reports to ensure top management is kept well informed of market conditions, trends and competitor activities.
Ensure that product USPs and promotional plans are communicated and implemented effectively to give the greatest impact on the market
Manage the GSA territories sales effort to ensure achievement of the different GSA revenue sales target in accordance with company's objectives
Anticipate competitor activities by monitoring market trends and recommending strategies in a timely manner to retain commercial initiatives and remain on target to achieve the commercial objectives.
Initiate negotiations with different airline and leisure products for possible GSA tie-ups.
Introduce new business channels in retail, corporate and B2B segments for an effective GSA product Sale.
Build an efficient sales team to sell the GSA products effectively in the market and increase the market share of the GSA.

AF3387-Planning Engineer | CFC | Cairo

Fri, 23 Jul 2010 00:00:00 GMT

A new addition to the Planning Division is now available. We are looking for a Planning Engineer to join our Cairo team. As a Planning engineer, you will assist in managing the planning role in both pre-contract stage and post-contract stage in your assigned portfolio. Your responsibilities will include the following:

Supporting in establishing Project Master Programme, progress of earned value/cost forecasts.
Liaising with stakeholders, to get necessary information related to progress of Works.
Reviewing and commenting on the Monthly Reports received from stakeholders, and verifying actual development against planned projections.
Highlighting any issue of concern to the Planning Manager, so that necessary actions can be taken to bring the programme back on line.

AF3388-Senior Planning Engineer | CFC | Cairo

Fri, 23 Jul 2010 00:00:00 GMT

Spanning 3 million square metres Cairo Festival City is a visionary mixed use urban community strategically located just 15 minutes from Cairo International Airport, along the Cairo Ring Road. Cairo Festival City features Egypt's first indoor-outdoor retail and entertainment resort combined with luxury residential communities, prime office spaces, internationally renowned hotels, schools and an automotive park all set within a lush landscaped environment.We are looking to identify a Senior Planning Engineer for the Infrastructure portfolio of our project. As a Senior Planning Engineer, you will be responsible for managing the planning role within the portfolio in both pre-contract stage and post-contract stage of coordinating with the portfolio team to achieve the development requirements. Responsibilities will include:

Providing Planning Management Services for the assigned portfolio.
Advising Portfolio heads on procurement of projects and consultancy services to meet time requirements of the development plan.
Providing planning advice to design management and development divisions to ensure in all respects that risk is minimized, best value is achieved and to maximize the return on investment on projects developed.
Assisting in the preparation of project development feasibility studies.
Reporting portfolio budget projections on monthly basis.

AF3367-Operations Manager Staff Transport | AF Logistics

Thu, 22 Jul 2010 00:00:00 GMT

We offer superior pan-Arab supply chain management solutions including warehousing and distribution, freight forwarding as well as IT solutions and Supply Chain Design and Consulting. The company has an international network of offices and agents for overseas freight and warehousing and distribution centres in all major UAE cities and ports.

We are currently looking to recruit an experienced Operations Manager Staff Transport to work from our Jebel Ali based operations. You will be responsible for efficiently managing and leading the staff transport department operations activities and team members to ensure ongoing profitability.

Reporting to the Business Sector Manager, General Transport, the Operations Manager will have the following key responsibilities:

Have complete responsibility for all daily operational management of domestic (UAE) Staff Transport movements, Resource planning, Trip planning, Route planning, Cost control and equipment utilisation.
Manage the Drivers, Supervisors, planning and admin Team to deliver maximum Safety, efficiency and service levels
Liaise with Customer representatives regarding specific transport operational requirements.
Work closely with supervisory and planning team to ensure all plans and execution are cost effective, well organised, measured and meeting customer expectations
Maintain and improve Safe Driving protocols for all drivers
Ensure strict, accurate & timely management reporting techniques and system reports as tools to ensure visibility of daily operational achievements/trends and recommend/implement resulting corrective actions
Ensure a high integrity and fully accountable expenditure process is developed, with focus on minimising cash handling
Maintain, manage and improve an auditable and relevant KPI measurements (including On-Time Delivery and Vehicle Utilisation)
Develop effective tracking systems to ensure KPI measurement and accurate monthly invoicing
Maintain & improve Standing Operating Procedures for billing, internal customer transport requests, documentation handover and collection from drivers
Capture market related data for transport activities with an end objective of preparing realistic and competitive rate cards for both internal and external customers
Source and evaluate (according to AF Policy and Procedures) Subcontractors only as required for client's specific requirements and to back up our current in house service.
Understand and review financial targets through monthly P&L review
Implement continuous Improvement initiatives and projects.

AF3239-Administration Manager | Marks & Spencer | Dandy Mall, Cairo

Mon, 19 Jul 2010 00:00:00 GMT

Marks & Spencer, part of Al-Futtaim Retail division is a world class market leader in high street fashion. Our stores are located throughout the Gulf.

The first Marks & Spencer store in the Middle East was opened in Dubai in 1998. Other stores followed shortly in Abu Dhabi, Sharjah, Kuwait, Qatar, Bahrain and Oman.

In this role you will be responsible for:

Providing a high standard of service to the business
Processing accurately all administration related to merchandise
Accurate data entry into the system
Following company procedures related to stock and administrative documentation

AF3342-Service Manager | DOMASCO

Sun, 18 Jul 2010 00:00:00 GMT

We are currently looking to recruit experienced Service Manager - Commercial Vehicles for diversification of our automotive business.

The primary focus of the role will be to manage a profitable and efficient Service Department for Commercial Vehicles. He will operate the department at maximum productivity and ensure technical efficiency, control costs, build a loyal clientele, maintain good employee relationships, set and obtain sales and profit objectives, and maintain service records.

The key accountabilities of this role include the following:

Establish and maintain good working relationships with customers to encourage repeat and referral business.
Manage and control the daily activities of the department and ensure that all work is carried out according to company standards.
Develop (Where necessary, design) and install the correct processes & practices to ensure that the business is operating in an efficient manner and the highest levels of customer satisfaction are achieved.
Monitor monthly performance, plan activities & strive to always achieve budgeted targets.
Gather market information and produce a customer data base. Constantly monitor and update the information held within the data base.
Audit labour & parts selling procedures to ensure that there is 0% outstanding cash sales and all labour & goods purchased are paid for at time of collection.
Actively seek to increase both labour and parts turnover by maintaining customer contact, explore the market for new potential customers and maintain service information & schedules for existing customer base.
Implement the correct financial controls demanded by the company & carry out self audits to ensure procedures are being followed and all financial issues are responded to and resolved promptly.
Hold regular team meetings, identify improvement areas, give feedback on performance and motivate the team to make improvements where necessary.
Develop training plans for all the team members and actively find ways of delivering the training needed.
Carry out personal development reviews with the team and record the information in the correct format.

AF3344-Service Advisor - Honda (x2) | DOMASCO

Sun, 18 Jul 2010 00:00:00 GMT

We are currently looking to recruit experienced Service Advisor for diversification of our automobile business.

The primary focus of the role will be to achieve or exceed given levels of customer satisfaction and sales figures in accordance with company policies and procedures.

The main duties within the role include the following:

Customer Handling: Ensure customers are dealt with in a professional manner, accurately answering customers needs, maintaining/improving levels of customer satisfaction in accordance with company guidelines.
Initial Diagnosis of Customer Complaint: Carry out the initial diagnosis on customer's cars to ensure quality repair work which will be completed in a timely manner.
Raising of Jobcards: Ensure that accurate, detailed jobcards are raised for correct interpretation by Workshop Technicians.
Product Knowledge: Collating available information to ensure up-to-date knowledge of the product in order to keep aware of model or technical changes.
Price Quoting: Preparing the accurate quotes for work, obtaining approval as per Company guidelines.
Job Progression: Follow-up work during the day, ensuring estimated completion times are adhered to.
Attending to Telephones: Answer incoming calls, deal with customer request as per Company guidelines.

AF3345-Service Adviser (x2) | DOMASCO

Sun, 18 Jul 2010 00:00:00 GMT

We are currently looking to recruit experienced Service Advisor for diversification of our automobile business.

The primary focus of the role will be to achieve or exceed given levels of customer satisfaction and sales figures in accordance with company policies and procedures.

The main duties within the role include the following:

Customer Handling: Ensure customers are dealt with in a professional manner, accurately answering customers needs, maintaining/improving levels of customer satisfaction in accordance with company guidelines.
Initial Diagnosis of Customer Complaint: Carry out the initial diagnosis on customer's cars to ensure quality repair work which will be completed in a timely manner.
Raising of Jobcards: Ensure that accurate, detailed jobcards are raised for correct interpretation by Workshop Technicians.
Product Knowledge: Collating available information to ensure up-to-date knowledge of the product in order to keep aware of model or technical changes.
Price Quoting: Preparing the accurate quotes for work, obtaining approval as per Company guidelines.
Job Progression: Follow-up work during the day, ensuring estimated completion times are adhered to.
Attending to Telephones: Answer incoming calls, deal with customer request as per Company guidelines.

AF3346-Automotive Technician (x10) | DOMASCO

Sun, 18 Jul 2010 00:00:00 GMT

We are currently looking to recruit experienced Automotive Technicians for our main Honda Service Workshop.

The primary focus of the role will be to carry out quality diagnosis and repair work, within stipulated time, on cars as per company guidelines and objectives.

The main duties within the role include the following:

A) Carry out work as instructed on jobcard:

Carry out all services.
Carry out diagnosis and repair on Engine/Drivetrain/Chassis.
Carry out replacement of brakes, clutches, steering, suspension, etc., independently.
Carry out diagnosis using electronic diagnosis equipment.
Carry out pre-delivery inspection

B) Enter work carried out description on jobcard and time allocation

Write on jobcard work done, time taken, etc. for accurate records and charging.

C) Collect feedback to principals for product improvement

Collect and present technical information for feedback to principals for product improvement.

AF3350-Senior Quantity Surveyor | CFC | Cairo

Wed, 14 Jul 2010 00:00:00 GMT

Due to the project's fast moving expansion, the Commercial Management Team are looking for a Senior Quantity Surveyor to support the Commercial Managers in the provision of cost and contract administration services for the residential and commercial developments in Cairo Festival City. Your role will include cost management, measurement, variation evaluation services, selection and appointment of consultants and contractors. In addition, processing of payments and administration of agreements and contracts will form a part of your scope.

AF3301-Concierge Service Assistant ( X 2 ) | AFGRE

Wed, 14 Jul 2010 00:00:00 GMT

Dubai Festival City is a premier waterfront urban community that has been designed to capture the ground breaking 21st Century spirit of Dubai. It offers a rich and vibrant living experience that encompasses the finest, easily accessible shopping, dining, entertainment, homes, schools, hotels, offices and leisure in one place. With easy access via the Business Bay Crossing, Airport Tunnel and Garhoud Bridge, and situated only two kilometres from Dubai International Airport, Dubai Festival City's unique waterfront setting will deliver vibrancy and a sense of place to Dubai's landscape.

Would you like to be part of a vibrant customer service team and represent one of the most prestigious shopping centers in the region? Due to continuous success demonstrated by the growing number of shoppers and customers, Festival Center, Dubai Festival City's Shopping Center is looking to take on additional Concierge Service Assistants to be based in the shopping mall. Being at the fore front, you will be responsible for providing support and general information to customers whether internal or external. You will be required to demonstrate a very high level of knowledge, portray a five-star standard of service and be able to maintain professionalism at all times. Queries and requests from customers could vary in nature therefore on the job training will be provided. You will also play an active role during promotions, festivals and marketing campaigns to ensure all customers are made aware of these exciting events.

AF3338-Technical Trainer (x2) | Al Futtaim Motors

Tue, 13 Jul 2010 00:00:00 GMT

To provide full back-up support to these world-class franchises, AF Motors have an established network of showrooms and service & parts centres throughout the UAE.

We are currently looking to recruit two technical trainers to work for Al Futtaim Motors based in the National Service Department in Dubai. Reporting to the Kaizen Manager, you will be responsible for training and developing the new and existing technical staff of Al Futtaim Motors to enable them to perform repairs, maintenance and meet distributor's standards.

Your duties will include:

Analyse and identify training needs for each of the technical staff
Plan and schedule an annual training plan comprising of various skills and skill levels
Execute the plan as per schedule
Observe actual performance of trainees on the shop floor and plan corrective / refresher training based on practical evaluation
Conduct on-going refresher training
Prepare training result / report for information to management and principals
Impart general training to fleet customers - private or Government departments
Train staff on the latest technology and repair techniques.
Devise written and practical tests
Examine candidates
Evaluate results

AF3060-Sales Executive | Al Futtaim Motors

Tue, 13 Jul 2010 00:00:00 GMT

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of the automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.

We are currently looking to expand our Sales team in Sharjah by recruiting an experienced Sales Executive.

Purpose:

This high-profile sales role working with the acclaimed Toyota brand requires exceptional standards of customer service and professionalism. The ideal candidate will be able to maximise every sales opportunity and build long term business relationships with all our customers.

Job Specifications:

Achieve and exceed the allocated sales target for new units, trade-ins, accessories and insurance policies
Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales
Adhere to company procedures, particularly around cash and credit handling, to ensure safety of cash and minimum bad debts
Constantly improve and update knowledge of product range, features and benefits
Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills
Complete used car appraisals and quotes within set timeframe to increase efficiency and sales
Follow-up with current and new customers via telephone enquiries and showroom walk-ins
Ability to problem-solve and ultimately deliver sales results within set timeframes

AF2872-Techno Commercial Executive | Aftron

Mon, 12 Jul 2010 00:00:00 GMT

Al Futtaim Electronics one of the largest business houses in the Gulf. Al-Futtaim Electronics - has a wide range of products from state-of-the-art notebook computers to digital copiers, fax machines, consumer electronics including projections TVs, DVD players and home appliances.

In this role you will be responsible for:

Coordination with the factories around the world for product development and after sales service issues.
Visit domestic and export markets to resolve technical issues if any.
Training to Sales team, Dealers and Distributors on Product .
Spares distribution and accounting
Maintain inventory of spares and follow up with Suppliers.
Local purchase of spares from Local market

AF2831-ASG Sales Engineer | Famco

Mon, 12 Jul 2010 00:00:00 GMT

We currently have an opening for a Sales Engineer - Air Solutions within our Industrial Products division in Dubai. The Sales Engineer will be responsible for selling products and services offered within the ASG portfolio, bringing value to Famco in the competitive UAE maret by achieving set performance targets including sales and gross margins.

The principle accountabilities of the role will include:

Good Market coverage reflected by way of enquiry generation & lost order data - Enquiry generation by way of cold calls, telemarketing & creative marketing, planned & innovative follow-up by way of visits, telephone calls & mail shots, proper feedback on competition positioning of price, specs, deliveries, accurate lost order data
Achievement of sales & Gross margins - Value adding pre-bid meetings, prompt quotations & follow up, handling objections & competition slams, arranging for installation visits when required
Customer Satisfaction - Good rapport with customers, facilitating for parts, service & after market services, building good references for future business, addressing the special needs of dissatisfied customers

AF3334-Administrative Assistant | Legal | CFC | Cairo

Mon, 12 Jul 2010 00:00:00 GMT

We are looking to recruit an Administrative Assistant for the Legal Team in Cairo Festival City. The role will cover office administration, secretarial services and administrative support duties. Responsibilities will include:

Scheduling calendar of activities, including making commitments for meetings, conferences, or other engagements.
Maintaining and updating corporate records and documentation
Producing legal documents such as contracts, pleadings, briefs, opinions, complaints, from verbal or written instructions, shorthand notes, rough drafts, etc...
Composing routine letters and memoranda and preparing reports using knowledge of work area instructions and guidelines. Preparing legal notices of cancellations and bounced cheques and sends to interested parties

AF3319-Watch Technician (x2) | Watches and Jewellery

Sun, 11 Jul 2010 00:00:00 GMT

Al-Futtaim Watches & Jewellery, part of the Al-Futtaim group is known for its wide variety of international brands to suit every taste and pocket, ensuring convenience to retail shoppers, wholesalers, and corporate clients. Al-Futtaim Watches & Jewellery includes renowned brands names such as Fossil, Esprit, Raymond Weil, Seiko, Kolber, Westar, Alba, Delma. Outlets are spread across the prime shopping malls, and numerous Duty Free channels in the GCC and the Sub–Continent.

The range of jewellery products includes a wide variety of pearls under the Minato brand name, plus precious stones set in 18 carat gold and certified loose diamonds from Europe.

In this role you will be responsible for:

Performing professional and technical repairs on the relevant product
Giving technical estimate about authenticity and reparability of product
Verifying and monitoring quality control checks
Consolidating of technical issues
Coordinating distribution of tools and information
Following up and managing technical documentation
Providing technical support for new workshop set up

AF3324-Senior Tenant Coordinator | CFC | Cairo

Sun, 11 Jul 2010 00:00:00 GMT

The Tenant Coordination team is looking to identify a Senior Tenant Coordinator to form part of a recently established division in Cairo Festival City. The role will involve supervision of a number of Tenant coordinators, building and establishing working relations with retail tenants, overseeing lease agreements, final shop inspections, and ensuring that tenants meet all design and fit out specifications. You will be involved in overseeing day to day planning and execution of work, ensuring compliance with the Fitout Guide, Design Criteria Guide and legal requirements. Your role will form an integral link between the project management team, design team and retail leasing team ensuring regular updates and effective communication take place.

AF3325-Administrator - Tenant Coordination | CFC | Cairo

Sun, 11 Jul 2010 00:00:00 GMT

We are looking to recruit a Team Administrator for the Tenant Coordination Department in Cairo Festival City. The role will cover office administration, secretarial services and administrative support for both the Head of Tenant Coordination and the Tenant Coordination department. Responsibilities will vary, reports, tracking documents, collation of documentation to distribute to Tenants, scheduling of meetings, experience of legal agreements and general clerical duties.

AF3314-Assistant Manager – Government Relations | CFC | Cairo

Thu, 08 Jul 2010 00:00:00 GMT

AF3240-Japanese speaking Passenger Service Agent | Japan Airline (Al Futtaim Travel)

Thu, 08 Jul 2010 00:00:00 GMT

Al Futtaim Group are looking for a Japanese speaking customer service focused individual to join our JAL Travel operations team, primarily based at Dubai Airport.

As Passenger Service Agent, you will be responsible for (but not restricted to) the following duties:

Gaining an understanding of Airline products and services to become knowledgable about each cabin onboard chartered flights
Manage disruptions and delays of flights in a confident manner and demonstrate the importance to resolve to ease customer concern
Check Telex's received on a daily basis and action accordingly. This may include actioning various requests when co-ordinating with Emirates Airlines
Meet and assist Business and First class passengers (Departure, Arrival and transit passengers), offering excellent customer assistance and service
Assist customers through Customs and Immigration process (Inbound Passengers)
Help customers with their baggage and complete handover to the persons waiting to meet them in arrival hall
Assist with baggage transfers for all transferring customers
Preparing daily report of JAL passengers
Privide assistance at boarding points
Happy to perform night shift duties

AF2512-Sales Engineer - Tools & Industrial Products | Famco

Wed, 07 Jul 2010 00:00:00 GMT

We are currently seeking a Sales Engineer to be part of our Tools & Industrial Products division in Abu Dhabi. The main purpose of the role will be to sell products and services offered within the Tools & Industrial Products portfolio, bringing value to Famco in the competitive UAE market by achieving set performance targets including sales and gross margins.

The principal accountabilities of the role will include:

Good market coverage reflected by way of enquiry generation & lost order data
Customer prospecting
Targeting relevant business concerns, key accounts within assigned area
New business development
Achievement of sales and gross margin for the year
Contribute towards CSI Index by ensuring customer satisfaction and loyalty and enhancement of business
Payment follow up

AF2379-Sales Executive - Workshop & In-Vehicle Interiors | Famco

Wed, 07 Jul 2010 00:00:00 GMT

We are currently seeking a Sales Executive - Workshop and In-Vehicle Interior's who will be responsible for achieving and exceeding agreed budgeted sales and margin, while managing CSI targets and the market growth of both the products and the company within the assigned territory.

The key responsibilities of the role will include:

Marketing the product and solution range and managing key customer accounts within the assigned territory
Targeting corporations, key accounts and relevant business concerns within the assigned territory
Assisting the Sales Manager with strategies to increase the market share
Achieving the sales standards expected of a FAMCO employee
Achieving the sales and contribution targets set within the divisional business objectives
Achieving set C S I Targets, ensuring customer satisfaction and loyalty, and the enhancement of sales
Constantly seeking new opportunities to improve and update knowledge about products

AF2382-Sales Executive - Workshop & In-Vehicle Interiors | Famco

Wed, 07 Jul 2010 00:00:00 GMT

The key responsibilities of the role will include:

Marketing the product and solution range and managing key customer accounts within the assigned territory
Targeting corporations, key accounts and relevant business concerns within the assigned territory
Assisting the Sales Manager with strategies to increase the market share
Achieving the sales standards expected of a FAMCO employee
Achieving the sales and contribution targets set within the divisional business objectives
Achieving set C S I Targets, ensuring customer satisfaction and loyalty, and the enhancement of sales
Constantly seeking new opportunities to improve and update knowledge about products

AF2383-Sales Executive (x2)- Industrial Equipment | Famco

Wed, 07 Jul 2010 00:00:00 GMT

We are currently seeking a Sales Executive - Industrial Equipment to be based in our Storage & Handling Solutions division in Dubai. You will be responsible for achieving and exceeding agreed budgeted sales and margin, while managing CSI targets and the market growth of both the products and the company within the assigned territory.

The key responsibilities of the role will include:

Marketing the product and solution range and managing key customer accounts within the assigned territory
Targeting corporations, key accounts and relevant business concerns within the assigned territory
Assisting the Sales Manager with strategies to increase the market share
Achieving the sales standards expected of a FAMCO employee
Achieving the sales and contribution targets set within the divisional business objectives
Achieving set C S I Targets, ensuring customer satisfaction and loyalty, and the enhancement of sales
Constantly seeking new opportunities to improve and update knowledge about products

AF3221-Key Accounts Sales Executive(x2) | Panatech & Sanyo

Wed, 30 Jun 2010 00:00:00 GMT

Al-Futtaim Panatech markets Panasonic in the UAE through six branches employing over 250 people in sales, logistics and customer service. The retail strength boasts of a network of over 400 dealers & five showrooms, spread across the UAE.

In this role you will be responsible for:

Achieve or exceed budgeted sales targets.
Regularly visit the existing dealers and recommend appointment of new dealers
Liaise with finance department for credit facility and organise proper documentation about dealers as per company policies and procedures
Plan and implement strategy for sales promotion at dealer outlet and showrooms
Organise visits by the Principal representatives to the dealers and market to conduct market survey and product feedback.

AF3213-Senior Retail Leadership Opportunities

Tue, 29 Jun 2010 00:00:00 GMT

Al-Futtaim's Retail Division holds a stable of world class brands operating in buoyant markets with huge growth prospects. Some of our brands are Marks & Spencer, Toys R Us, and Ikea as well as Robinsons with a range of smaller brands selected for their appeal to the markets in which we operate. We currently operate our Retail outlets across the Middle East and in South East Asia. We are in the final stages of outline planning for massive growth and need to prepare for the next phase of this program. In line with our move to address the gender balance of our senior people, we will particularly welcome applications from suitably qualified women to fill these critical roles.

We need multiple senior, experienced Retail leaders to take full accountability for leading multiple big box and chains of smaller outlet stores. These roles will report to the President Retail or Managing Director level depending on the nature of the actual role. We need people who can take our corporate vision and translate it into an executable plan, operationalise the plan and deliver results to schedule. In short, we need excellent retail execution in a context of corporate wide customer centricity.

Sounds like you? Read on ...

AF3147-UAE National - Lexus Sales Executive | Al Futtaim Motors

Sun, 13 Jun 2010 00:00:00 GMT

Purpose:

To provide a central point of contact between the brand, Al-Futtaim and the customer for the after sales activity and to develop and build long term business relationships. Ensuring high levels of customer service in line with company policy, procedures & standards, the ideal candidate will be able to maximise all sales opportunities through managing the customers effectively.

Job Specifications:

Achieve or exceed allocated sales targets for new units, trade-in, rust proofing’s and insurance policies
Achieve or exceed CSI objectives. This ensures customer satisfaction and thereby repeat sales
Ensure that company procedures are adhered to, whilst handling cash and credit in particular. This ensures safety of cash and minimum bad debts
Constantly improve and update product knowledge range, features and benefits
Inquisitive about the automotive industry, paying particular attention to new features, technical developments, market trends, selling techniques and customer handling skills
Carry out used car appraisals and quotes within set timeframe, hence increasing efficiency and increasing sales of new units
Follow up with prospective buyers. The Job holder will attend to telephonic enquiries and showroom walk-in customers
Ability to problem-solve and ultimately deliver sales results within set timeframes

AF2992-UAE National - Sales Executive ( X2 ) | Al Futtaim Motors

Wed, 05 May 2010 00:00:00 GMT

Purpose:

Job Specifications:

Achieve or exceed allocated sales targets for new units, trade-in, rust proofing’s and insurance policies
Achieve or exceed CSI objectives. This ensures customer satisfaction and thereby repeat sales
Ensure that company procedures are adhered to, whilst handling cash and credit in particular. This ensures safety of cash and minimum bad debts
Constantly improve and update product knowledge range, features and benefits
Inquisitive about the automotive industry, paying particular attention to new features, technical developments, market trends, selling techniques and customer handling skills
Carry out used car appraisals and quotes within set timeframe, hence increasing efficiency and increasing sales of new units
Follow up with prospective buyers. The Job holder will attend to telephonic enquiries and showroom walk-in customers
Ability to problem-solve and ultimately deliver sales results within set timeframes

AF2993-UAE National - Receptionist | Al Futtaim Motors

Wed, 05 May 2010 00:00:00 GMT

Excellent opportunity for an Emirati National with good telephone communication skills to become integrated into one of the regions leading private businesses.

Job Specifications:

Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability
Provide excellent customer service as per company policy and procedures
Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary
Attend to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly
Logging calls (including time, date and caller details)
Maintain an up to date knowledge of personnel and procedures
Offer support to fellow team members where necessary

AF2859-UAE National - Services | Al Futtaim Group

Thu, 25 Mar 2010 00:00:00 GMT

We are keen to make and keep contact with Emirati Nationals who are interested in a career with Al-Futtaim within our Service Business units. To apply to this general role, you must be an Emirati National and hold or be eligible to hold a passport for one of the Emirates. This is not a specific job vacancy - instead, it is our way of making available to every Emirati the opportunity to express interest in working for us when the right job becomes available.

Please apply here and then register for job e-mail alerts for new vacancies that interest you. Remember your user name and password as you can also return at any time to update your profile and information.

We are looking for Emiratis who are career minded and want exposure to a business that is represented in every Emirate as well as in 14 other countries. We welcome returning employees and will gladly consider applications from Emirati men and women including Emiratis who are currently studying overseas.

During 2010, we will be emphasising opportunities in our Service Businesses which include GMASCO, Al Futtaim Travel, STS, Al Futtaim Traning Centre and Gulf Marketing Research.

AF2756-UAE National - Telephone Operator / Receptionist | Automall

Wed, 24 Feb 2010 00:00:00 GMT

Trading Enterprises, a division of the Al-Futtaim Group, has sole distribution rights for Honda cars, Motorcycles and Marine and Power Products in the UAE. With its nationwide presence, Trading Enterprises supports all its customers through a network of 19 separate sales, service and parts facilities throughout the UAE and provides further support through a network of Power Products dealers. All the sales, parts and service facilities of Trading Enterprises are linked by an on-line, real time computer system which utilises a total of over 175 terminals and printers. Over 450 employees of 16 varying nationalities constitute the Trading Enterprises team. Customer Service has been the basis of Trading Enterprises' remarkable growth over recent years, which has seen the company expand to achieve outstanding market share growth. This is testimony to the Trading Enterprises motto: "Excellence in Customer Service".

Job Specifications:

Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability
Provide excellent customer service as per company policy and procedures
Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary
Attend to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly
Logging calls (including time, date and caller details)
Maintain an up to date knowledge of personnel and procedures
Deal with 'drop in' customers as quickly and proficiently as possible, by coordinating with employees and customers.

AF2725-UAE National - Accounts Payable | Auto Finanace Shared Service

Sun, 21 Feb 2010 00:00:00 GMT

Shared Services Finance is a department under Group Finance handling the entire back office related to accounting and auditing for Dubai Festival City, Electronics, Engineering & Technologies and the Head Office Companies. SSF handles Accounts Receivables, Accounts Payables, General Ledger Accounting, Bank Reconciliations, monthly and annual closing and audits for the above mentioned groups.

We are currently looking to recruit one experienced PayableAccountants to be based in our Dubai office.

In this role you will be responsible for:

Processing Payments- Review documents received from various companies within the Group ensure completeness in terms of approvals and adequacy of supporting. Process payments as per agreed timelines in Service Level Agreements.
Compile Accounting Schedules – For certain key accounts such as down payments, GRIR, One-Time Miscellaneous Vendor etc; maintain updated monthly schedules. Highlight areas of slackness. Work closely with GL Accountant and provide necessary information/schedules.
Vendor Reconciliation – Ensure vendors are reconciled at least once a year. Besides reconciliation, based on findings, highlight areas that pose a risk to the business.
Document Control – Ensure necessary data is provided to document controller in prescribed format so that necessary MIS is available for feedback to business and delayed payments tracked.

AF2661-UAE National - Receptionist | Trading Enterprises - Volvo

Sun, 07 Feb 2010 00:00:00 GMT

Job Specifications:

Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability
Provide excellent customer service as per company policy and procedures
Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary
Attend to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly
Logging calls (including time, date and caller details)
Maintain an up to date knowledge of personnel and procedures
Deal with 'drop in' customers as quickly and proficiently as possible, by coordinating with employees and customers.

AF2662-UAE National - Sales Relationship Manager | Hertz

Sun, 07 Feb 2010 00:00:00 GMT

As Business Development Manager your primary responsibilities will include, but not be restricted to:

Maximise all lease and car rental opportunities to bring profitable business for Hertz
Win new customers from building own prospect base
Develop customer relationships to enhance profit levels and penetration of services
Plan and implement sales/customer retention and relationship development
Contribute to formulation of policy and strategy within the sales and marketing function
Maintain administration and relevant reporting and planning systems
Work closely with accounts and collections team to ensure debts are minimised
Maintain and develop corporate image and reputation, whilst protecting and developing the company's brands via suitable PR activities and own presentation
Plan, allocate, supervise and monitor own and teams sales strategies, targets, budgets and sales staff performance so that profitability, growth and revenue targets are met or exceeded

AF2663-UAE National – Lexus Sales Executive | Al Futtaim Motors

Sun, 07 Feb 2010 00:00:00 GMT

Purpose:

Job Specifications:

Achieve or exceed allocated sales targets for new units, trade-in, rust proofing’s and insurance policies
Achieve or exceed CSI objectives. This ensures customer satisfaction and thereby repeat sales
Ensure that company procedures are adhered to, whilst handling cash and credit in particular. This ensures safety of cash and minimum bad debts
Constantly improve and update product knowledge range, features and benefits
Inquisitive about the automotive industry, paying particular attention to new features, technical developments, market trends, selling techniques and customer handling skills
Carry out used car appraisals and quotes within set timeframe, hence increasing efficiency and increasing sales of new units
Follow up with prospective buyers. The Job holder will attend to telephonic enquiries and showroom walk-in customers
Ability to problem-solve and ultimately deliver sales results within set timeframes

AF2217-UAE National - Customer Service Representative ( X2 )| Hertz

Sun, 11 Oct 2009 00:00:00 GMT

This role is based in Dubai and your main responsibility will be to provide Customer Service to a wide client base.

Role specifics: (not restricted to)

Ensuring fleet check is carried out each day
The daily monitoring of over dues
Making sure that no vehicle is transferred to main office/maintenance department with accident damage, without the original claim form in the car
Ensuring driver leaves the office well before the time so that all deliveries are on time
Ensuring that collections are done on time
Check for damages when collecting car
Checking and ensuring that all special request on reservations are met
Assist the manager with fleet planning and requirements for each day
Regular and timely settlement of claims
Resolving customer queries within set timeframe
Passing of any sales leads to the sales department
Verifications of all documents (Driving Licence, Passport, Work Permit/Identity Card, Visa Status, LPO, vouchers & Credit Card security) before releasing of vehicles
Handling invoices with the customer before closing off contracts
Participation and involvement within the business to seek opportunities and advancement.