Al-Futtaim Group Jobs

AF11072-Cost Estimator | Select Auto | Dubai

2013-05-21T01:00:00+01:00

Al-Futtaim Automotive occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to their brands worldwide growth.

Today, Al-Futtaim Automotive is synonymous with brands such as Toyota, Lexus, Honda, Jeep, Dodge, Chrysler and Volvo which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. We also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries as well as the franchises for Hertz Rent-a-car - the worlds largest rental and leasing company and FAMCO heavy goods Machinery.

Select Auto is a part of Al Futtaim Automotive Group. This company will cater to the regional requirements of NATO Forces and their Prime Contractors for supply of heavy equipment ,vehicles and their maintenance services. Select will be the single point of contact for customers of this profile and will operate as an internal customer for the other automotive group companies

Al Futtaim is looking for a Cost Estimator for its Select Auto business to be based in Dubai. The Cost Estimator is primarily responsible for Supporting all bid and proposal work and to Monitor, capture and record all associated costs in pursuit of opportunities.

The key responsibilities of this role will include:

Develop a cost capture and forecasting process for opportunity pursuits.
Cost modelling for all pricing iterations (contingency, mark-up, hedging, risk mitigation / value add).
Input into Al Futtaim pricing strategy.
Cash flow forecasting for each project.
Input in the development of bespoke IT systems / interface for Select Auto business in Afghanistan
When required, actively be involved in the physical bid proposal process, including contributing to the writing of bids.
Perform other duties as requested by the GM Commercial / Bid Manager

AF11326-Sales Executive | Al Futtaim Motors - Hino

2013-05-21T01:00:00+01:00

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

We are currently looking to recruit experienced Sales Executive (Hino Trucks) to work from our Dubai based operations. Reporting to the Sales Manager - Commercial Vehicles, you will be responsible for the following tasks:

Achieve monthly and annual sales targets for Hino units
Achieve pre-determined gross margin on sales
Give a regular feedback on the market & competitors' activities to the management via prompt and regular reporting
Enhance customer base in the designated region
Achieve and maintain high CSI rating
Pro-active involvement and contribution towards the growth of the Hino Department
Work within the parameters of company guidelines
Arrange and facilitate meetings between principals and customers whenever required, for market survey exercises
Work closely with the sales admin and marketing staff as a good team player and provide support whenever required
Maintain a high level of integrity while performing the above functions.

AF11367-Senior Manager - Legal | Orient

2013-05-21T01:00:00+01:00

Orient is an Al-Futtaim company, considered a leader in the regional insurance market with representation in the UAE, Oman, Egypt, Syria, and Sri Lanka, and the only company in the Middle East that carries a combined ratings "A Excellent" from A.M. Best and "A" (strong) from Standard and Poor's.

Orient is also accredited with ISO 9001 Quality Management Certification. The company believes in a well structured transparent corporate culture, highly professional standards and intergrity, clear strategy and employee empowement.

The duties and responsibilities for this role are:

Manage all legal cases pertaining to AOIC.
Assist various departments in legal matters w.r.t recoveries & claims.
Co-ordinating with external lawyers and courts. Follow-up of recovery aspects.
Resolve audit queries, provide accurate data to the Management for decision making.
Prepare Memorandum of Plaintiff's defence and review.
Prepare, draft, check and review contracts.

AF11366-Maintenance Manager | Select Auto | Iraq

2013-05-21T01:00:00+01:00

Offering customers convenience, choice and the highest standards of after-sales service, Al-Futtaim Automotive occupies the pre-eminent position as the largest distributor of automotive products in the UAE and is a leader in the rapid development of the automobile business in the UAE. Contributing to our brands worldwide growth, Al-Futtaim Automotive is regarded as a pioneer in the GCC’s automotive industry. Our Automotive business encompasses sales of passenger and commercial vehicles, construction equipment, used car sales, rental and leasing, backed by trusted service and spare parts facilities and is synonymous with some of the world’s most popular and desirable automotive brands for light vehicles, heavy auto and plant equipment and auto accessories. These brands include; Toyota, Lexus, Hino, Honda, Chrysler, Jeep, Dodge and Volvo Cars, Volvo Trucks, Buses & Construction Equipment, Merlo Telescopic Handlers, Linde MHE, Ingersoll-Rand Portable Compressors, Yanmar & Himoinsa Generators, Perkins and Toyo & BF Goodrich Tyres

Select Auto is an Al-Futtaim Automotive Company, providing premium solutions including sales, leasing & maintenance of heavy equipment, vehicles and power generation, to a variety of clients in austere locations. As the single point of contact for customers in these regions, Select will operate also act as an internal customer for the other automotive group companies.

Establish, operate & develop an operational Light Vehicle & Heavy Equipment workshop, ensuring the implementation of safe working practices, efficient 1^st time repairs, implementation & monitoring of industry standard KPI’s (to include technician efficiency, workshop utilisation, workshop recover rates) on-going staff (direct & indirect) development, security of personnel and assets, H&S and Environmental compliance, promotion of all aspects associated with a high level of client satisfaction.

Key Accountabilities:

Development, implementation and achievement of annual budgets, business objectives and KPI's
Achievement of sales, gross margin and net profit objectives
Achievement of CSI objectives
Management of productivity and efficiency performance
Planning and provision of workshop facilities, tools and equipment
Control of Technical quality, Health and Safety
Liaison and negotiation with Principals on Service issues
Maintaining regular contact with major customers
Leading and motivating staff to provide the highest quality of service product and customer support
Receipt and dissemination of Technical and product information from Principals
In conjunction with Training Manager, ensure competence planning and training delivery to meet business requirements
Develop positive teamwork and effective communication between all divisional service locations
In conjunction with Warranty Department, ensure all warranty-related procedures and KPI's are reviewed and achieved
Ensure Service Division receivables are maintained within Company guidelines

AF11339-Reception Supervisor | Al Futtaim Auto Center - Abu Dhabi

2013-05-20T01:00:00+01:00

Al-Futtaim is regarded as a pioneer in the Gulf region's Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.

A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world's most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.

Al Futtaim's Automotive Division have formed a new division under its umbrella, ALAC, this will incorporate the tyres and batteries division, workshop equipment division and body shop division. This new service division will be one of a kind in the UAE offering end to end solutions for commercial and retail customers alike.

Reporting to the Bodyshop Manager, the Reception Manager will be responsible for the following:

Customer satisfaction
Ensure customer satisfaction for enhanced business levels and Customer Retention.

Communication
Establish clear communication with customer and staff to enhance job completion, quality and develop customer confidence.

Quality
Ensure top quality work job by matching principals’ repair standards. Enhancing Customer Satisfaction and diminish return jobs.

Productivity
Ensure high level of productivity to increase profits and quick turnover of job.

Vehicle Receiving and Delivery
Ensure vehicle is received efficiently and in a professional manner to assure customer that his vehicle is in safe hands. Ensure proper delivery of the vehicle to the customer.

Employee Engagement
To ensure the branch impact planning meetings are held monthly and action taken resulting in a .5% growth in 2013.

AF10269-Bodyshop Manager | Al Futtaim Auto Center - Dubai

2013-05-20T01:00:00+01:00

Al Futtaim's Automotive Division have formed a new division under it's umbrella, ALAC, this will incorporate the tyres and batteries division, workshop equipment division and body shop division. This new service division will be one of a kind in the UAE offering end to end solutions for commercial and retail customers alike.

Based across UAE and reporting to the General Manager - Bodyshop, you will be responsible for overseeing all Bodyshop operations within a certain branch and ensure profitability and customer satisfaction.

You will be responsible for the following;

Ensuring satisfactory financial performance, vs turnover, gross margins and profits to achieve company's objectives (budgets)
Ensuring effective communication for a smooth and efficient body shop operation. Meeting general body shop requirements.
Maintaining Customer Satisfaction in order to retain current customers and expand new customer base.
Carrying out body shop marketing to enlarge business volume for achieving continuous growth.
Developing the team to a level of proficiency to enable them to deliver outstanding quality of service.
Minimising overdue debts to meet company objectives
Exercising proper administrative control to ensure smooth office operation and following company policies. Actively contribute business development ideas for enhanced business levels

AF11302-Kaizen Promoter | Al Futtaim Auto Center - Sharjah

2013-05-20T01:00:00+01:00

We are currently seeking a Kaizen Promoter to join our team in Sharjah. The main purpose of the role is to assist the Kaizen Operations Manager in the effective and efficient delivery of all TMC Training curriculums to all Al Futtaim Auto Center (ALAC) staff.

The key accountabilities of this role will include:

Assist and support to introduce, execute, develop and analyse Standard Operating Procedures to support ALAC corporate office needs
Support with compliance of all departments within ALAC on all operational standards
Conduct operational and ISO audits to ensure compliance within all departments within ALAC.
Assist and support to create a database to support execution of operational standards for document control
Create reports/visual areas to monitor all projects/training/operational efforts on a monthly basis
Set up seminars to create ISO awareness within ALAC Divisions
Conduct training of all other Auditors

AF11362-Operations Manager | Select Auto | Iraq

2013-05-20T01:00:00+01:00

Select Auto operate in locations which can often be difficult and frustrating environments where actions or failure to act can have a disproportionate effect.

The Operations Manager must understand the strategic context in which he is operating and the importance of managing relationships with clients and partners as well as local authorities and stakeholders such as community and tribal leaders.

He will need to be familiar not only with Company policies and procedures but also with the regulations which govern daily life in the area in which the role is based and, where necessary, ensure full compliance.

Key Accountabilities:

Manage and administer Company staff, property and equipment including asset tracking
In coordination with Dubai-based management, develop site-specific plans and procedures and ensure full compliance in order to promote a secure and safe working environment.
This includes analysis of the local threat, travel advice, risk assessments and mitigation measures, incident management and reporting.
Safeguard the reputation and brand of Al Futtaim by maintaining the highest standards of behaviour and business ethics.
Identify business development (BD) opportunities for exploitation by GM Commercial’s staff.
Maintain a harmonious and productive relationship with our local partners.
Develop and manage appropriate morale and welfare facilities to ensure a productive working and living environment.
Ensure a comprehensive, timely and accurate flow of information to Dubai senior management.

AF11351-Technical Leader | AFM - NSD | Dubai

2013-05-20T01:00:00+01:00

We are looking to identify an experienced Technical Leader to join our team in Dubai.

Job Purpose:

Responsible to understand, diagnose and rectify difficult-to-repair complaint vehicles.

Coach technical staff of all AFM Branches in methodical diagnosis to ensure Fix-It-Right activity.

Support and Coach NSD, Branch and Other deptt. Personnel concerning technical and warranty issue.

Provide timely and accurate technical reporting to principals.

Support TMC Technical Activities(Conformity Test, SSC, etc.)

Support internal customers(CR Dept., Sales & Mktg.,Parts Dept.,etc)

Support external customers(RTA, Dubai Police, Fleet Customer, Suppliers and other Walk-in queries).

Monitor shop-floor improvement activities(Observe and Report problem areas and suggest alternatives,

Ensure 5S and TSM Principles are achieved at all times in AFM Workshop Operations)

Comprehend customer concern and communicate effectively for customer satisfaction.

KEY ACCOUNTABILITIES:

1.Technical Problem Resolution

Conduct and conclude productive and effective Early Detection Early Resolution activities with Manufacturer, Branches and Customers.

2.New Project/Initiatives and Campaigns

Conduct and complete implementation of new projects, product evaluation, Special Service Campaigns and other technical activities with Manufacturer/Branch.

3.Principals Visit and Surveys

Arrange and conduct visits and surveys by Manufacturer to ensure principal and distributor objectives are met.

4.Synergy among Departments

Building teamwork & Synergy between Technical, Warranty, Training, Kaizen and CR Department function & functionaries by conducting synchronized training & development activities.

5.Technical Reporting to Principal

Ensure timely and accurate reporting of technical problems, competitor product information & service activity to the principal to enhance the product quality.

6. Fix-It-Right

Implement and Monitor smooth implementation of Fix-It-Right activity.

7.Dealer Support

Plan and execute Technical seminars periodically to provide Dealer key personnel with Technical & Operational update & platform for open discussion.

Able to diagnose and repair power-train components.
Able to use endoscope to identify, distinguish engine internal components for diagnosing.
Able to use standard shop-floor SST.
Able to diagnose CAN communication system.
Able to diagnose, program and re-program electronic key system.
Able to know condition of Airbag Deployment.
Able to judge necessity of Airbag Deployment.
Able to judge vibration frequency by perceptual evaluation.
Able to know the area where vibration occurs based on frequency measured and the driving condition.
Skills in wheel balancing and wheel alignment machine practical usage and application.
Able to judge vehicle wind noise vis-à-vis weather condition wind noise.
Able to understand effects caused to vehicle by weather or environment.
Able to diagnose sulphuric smell in car and able to take countermeasure.
Able to judge occurrence factor for Fire Hazard issue.
Able to obtain data, monitor and diagnose information using Diagnostic Tester and import to Personal Computer or Desk Top Computer.
Understand data, monitor of Diagnostic Tester and control flow of active test.
Able to diagnose vehicle interior noise using ultrasonic leak detector.
Able to judge battery condition using Midtronics Tester.
Able to submit accurate and timely Field Technical Report.
Able to assist, coach warranty dept. and other NSD personnel through staff engagement activity.
Support Manufacturer activities concerning technical and marketing activities.
Support Customer Relations Dept., Sales & Marketing, Parts, Workshop Equipment Div, Tires Battery & Accessories concerning technical issues and other activities.
Support External Customer.

AF11363-Workshop Supervisor | Select Auto | Iraq

2013-05-20T01:00:00+01:00

To ensure that maintenance and repair works on all types of equipment, both on site and in the site workshop, are completed in accordance with prescribed standards and specifications in order to ensure customer satisfaction and achievement of departmental objectives.

Key Accountabilities:

Workshop Efficiency and Profitability:

Plans, directs and supervises all aspects of the workshop operations from service & repair job, major component overhauls to advanced diagnostics of all vehicles, ensuring full utilization of the facility and resources.
Allocates jobs as appropriate to the nature of the repair and technician specialization, ensuring quality of repair and service.
Ensures repairs/service are conducted in accordance with product and manufacturers specifications and within the standard prescribed time, enabling customer satisfaction.
Manages working patterns, creating technician hours summaries reports, incentive & reimbursement reports, in support of the final Maintenance Managers report.
Liaison with Parts Department to ensure timely availability of parts for repair works to take place within the prescribed time frame and appropriately tags parts received for warranty for the departments concerned
Reports discrepancies on parts and machinery to the Workshop Manager to enable corrective action if required
Maintains the workshop to ensure safety standards are adhered to and service tools and equipment are stored in an appropriate and safe manner.
Ensures general floor management & good housekeeping.

Staff:

Coaching, motivating, developing and training including technical guidance to technicians, fostering a productive and efficient team.
Accurate & fair complication of annual & mid-term associate appraisals for all direct reports, in accordance with company policy.
To support the Maintenance Manager in the accurate recording, future planning & completion of competence development, while ensuring accurate records relating to all competence development activities are maintained for all direct reports.

Customer Satisfaction:

Monitors and measures quality of service throughout all stages of the job, acting where necessary to ensure quality of service and on time delivery.
Drives repeat business and reputation in the market, through consistent high quality service.
Develops rapport and healthy relationships with internal & external Companies, marketing the site workshop business effectively.
Supports the Maintenance Manager in maintaining the site customer complaints register, also supporting customer complaint follow up ensuring a satisfactory solution to workshop related complaints

Company Premises, Assets and Equipment:

Manages efficiencies of people, assets and systems to maximise workshop profits.
Leads the upkeep and proper maintenance of company premises, assets and equipment.
Keeps abreast with the latest technical developments in the field of the site workshop, using this knowledge to recommend changes & improvements.

AF11304-Business Sales & Development Manager - Workshop Equipment Division | Al Futtaim Auto Center

2013-05-20T01:00:00+01:00

We are currently looking to recruit an experienced Business Sales and Development Manager for Workshop Equipment Division of Al Futtaim Auto Center.

Your operational responsibility is mainly sales of 2 divisions involving sales of workshop equipment , tools and service as well as sales of classic and custom vehicles including Morgan. The principle objective of this role will be to achieve and exceed customer satisfaction indices, achieve and exceed revenue and gross margin budgets.

Further, your key accountabilities are as follows:

Responsibility of the daily management of two sales divisions
Full Profit and loss responsibility
To set-up of proper supply chain for showroom division and workshop tools equipment
Research new and innovative product lines to ensure market penetration growth
Drive retail sales and supply chain to branches and other external customers
Ensure that all relevant KPI are tracked and managed
Drive employee engagement forward
Stock control and management
Debtors and creditors
Maintain and develop corporate image whilst protecting and developing the company's brands via suitable PR and marketing activities
Plan, allocate and monitor own sales strategies, targets and sales performance so that profitability, growth and revenue targets are met or exceeded
Ensure always 100% on time delivery to all external & internal customers
Create brochures & support material as point of sale material
Create a web site to advertise all material
Participate in conferences, client visits, expo’s and other exposure areas to ensure maximum sales turnover

AF10109-Accessories / Business Development Manager | Al Futtaim Auto Center - Corporate

2013-05-20T01:00:00+01:00

We are currently looking to recruit an experienced Accessories Business Development Manager for Al Futtaim Auto Center (ALAC) Corporate Office.

An Accessories Business Development Manager is responsible for implementing an organization's business development strategy, identifying new business opportunities, maintaining key relationships and negotiating and closing business deals. This position often has set financial targets that the manager must meet in order for the organization to meet its projected revenue generation.

Further, your key accountabilities are as follows:

Pursuing sales leads and prospective clients, building client relationships, delivering presentations and proposals, maintaining extensive knowledge of current market conditions and intra company requirements.
Maximise all intra company business opportunities to bring profitable corporate business for ALAC.
Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
Contribute to formulation of policy and strategy within the sales and marketing function
Protects organization's value by keeping information confidential.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Maintain and develop corporate image and reputation, whilst protecting and developing the company's brands via suitable PR activities and own presentation
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Plan, allocate and monitor own sales strategies, targets and sales performance so that profitability, growth and revenue targets are met or exceeded.
Build cross business support to help drive and develop profitable sales strategies that enhance our customer offering.
Manage all aspects of large scale corporate business tenders

AF11348-Customer Service Representative | Al Futtaim Vehicle Rental | Qatar

2013-05-20T01:00:00+01:00

A new company within the Al Futtaim group is being set up in Qatar to manage the rental of vehicles & the provision of driven services. This operation will be based in Doha with local management working in tandem with management & operational support provided by Al Futtaim Group UAE.

To ensure the customer is dealt with in a pleasant, professional and efficient manner providing best in class customer service and products. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards.

AF11349-SME Sales Executive (X2)| Al Futtaim Motors| Dubai

2013-05-20T01:00:00+01:00

We currently seeking an experienced SME (Small / Medium / Enterprise) Automotive Sales Executive to join our Toyota sales team in Dubai. The SME Sales Executive will be responsible for creating new business opportunities.

Job Specifications:

Achieve and exceed the allocated sales target for new units, and insurance policies
Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales
Adhere to company procedures, particularly around cash and credit handling, to ensure safety of cash and minimum bad debts
Constantly improve and update knowledge of product range, features and benefits
Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills
Ability to problem-solve and ultimately deliver sales results within set timeframes

AF11354-Retail Sales Executive (X3)| Al Futtaim Motors| Dubai

2013-05-20T01:00:00+01:00

We are currently looking to recruit experienced Retail Sales Executives to work within our Toyota operations in Dubai.

The primary focus of the role will be to achieve and exceed allocated unit sales targets, by ensuring maximum customer satisfaction.

Your main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target
Customer Satisfaction: Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales
Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably

AF11361-Retail Sales Executive | Al Futtaim Motors | AL Ain

2013-05-20T01:00:00+01:00

We are currently looking to recruit experienced Sales Executives to work within our Toyota operations in Al Ain.

The primary focus of the role will be to achieve and exceed allocated unit sales targets, by ensuring maximum customer satisfaction.

Your main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target
Customer Satisfaction: Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales
Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably

AF10271-Marketing Executive - Retail, Event & media | OMASCO | Oman

2013-05-20T01:00:00+01:00

Oman Marketing and Services Company (Omasco) is a leading trading, property and financial services business in the Sultanate of Oman with key activities in automotive, marine, electronics, projects and engineering, industrial products and other services. Established in 1974, the company represents leading world-renowned brands and strives to be one of the most respected companies in Oman. The Sultanate of Oman holds a well deserved reputation as a highly desirable lifestyle location on the Indian Ocean coast of the Arab Peninsular.

Omasco is represented across Oman with sales and service teams based in each key city or town. The team in Omasco is highly motivated towards trying to provide an excellent customer experience supported by regular training by the franchise Principals to ensure all products can be properly serviced and maintained.

The company holds exclusive distributorship rights in Oman for many world-class brands including Honda, Panasonic, Toyo, Yanmar, GE, Black & Decker, Raymond Weil, Kolber, Dow, Prominent, Culligan, Alba, BPL, Aftron, Rheem, Hamilton Jet and ADNOC.

Job Responsibilities:

The candidate Will be responsible for sales, marketing & events of the Electronics Retail. Will drive sales and marketing initiatives at stores – exceed sales targets, expertise in store Operations & display compliances with excellent customer service skills. He should be self driven and high on taking initiative with proven experience in sales management and ability to drive retail marketing initiatives. He will be responsible for the team’s performance and should provide necessary support and motivation for performance achievement and team growth by recommending necessary staff training based on the job requirements.

AF10480-Pricing Assistant | Al Futtaim Motors HO| Dubai

2013-05-20T01:00:00+01:00

Toyota, Honda, Marks & Spencers, Ikea, Toys R Us and Dubai Festival City are just some of the amazing stable of world renowned brands managed by the Al Futtaim Group of Companies. Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses in the Gulf region. Today, Al-Futtaim operates through more than 65 companies in sectors as diverse as commerce, industry and services, and employs in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Saudi Arabia, Sri Lanka, Syria, Pakistan, Singapore and Europe.

We currently seeking an experienced Pricing Assistant to join the Al Futtaim Motors Head Office team in Dubai. The key responsibilities of this role will include:

Prepare Quarterly price list and support for Quarterly pricing meeting
Change and adjust pricelist as required to suit the market objectives
Update pricing in SAP and Fastrack
Collect pricing / GM data (Actual) in a database form and create meaningful reports and graphs showing trends
Prepare presentations with analysing current situations
Prepare TMC Fleet Claims
Take initiatives to identify and resolve issues around pricing and margin
Coordinate for all costing, pricing & support related issues
Report competitors’ activities & pricing
Coordinate with After sales for costs by specification
Closely work with SAP / Fastrack & BIW team for automation
Work closely with Product department and advice on product positioning
Coordinate with Planning & Ordering teams for developing forecasts
Update Advertising teams with price changes
Communicate with Sales operations for all pricing issues
Report revenue & margin performance
Update competitor activities & prices
Advice & recommend pricing actions

AF10809-Sales Assistants (x2) | GUESS Accessories Mirdif City Centre

2013-05-20T01:00:00+01:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistant for GUESS Accessories in Mirdiff City Centre Mall.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organised environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF11336-Service Manager | Al Futtaim Honda - Dubai

2013-05-20T01:00:00+01:00

Honda is one of the UAE's most popular automotive brands and enjoys a presence here dating back to the 1970's when it was introduced by the Al-Futtaim family. Honda's presence in the market has grown considerably, aided of course by excellent products - a car for every occasion, motorcycles, marine motors and other power products to make lives easier. We are the sole distributor for all Honda products in the UAE and our nationwide network of showrooms cover the country to enable everybody to experience and enjoy the Honda range of products easily and conveniently.

As a Service Manager, you will lead a team of Mechanical Technicians, Body Shop Technicians, Receptionists, Service Advisors & other workshop staff in Dubai. You will be reporting to the Service Operations Manager.

This role has following responsibilities:

To monitor and achieve budgeted revenue from the location by implementing dealer standard operating procedures and effective management of the service personnel
Plays a crucial role in identifying new business opportunities within RAK Emirate to ensure that monthly revenue targets are achieved every month
Lead and develop a strong performing team capable of achieving changing customer expectation levels by achieving target CSI scores
Demonstrates people skills and knowledge of products which play decisive role in crucial and critical customer handling in cases where his involvement becomes imperative
Maintenance and upkeep of the workshop equipments to maximize utilization and minimize downtime. Initiate procurement of additional equipments in line with business growth
Attend Service Management Meeting and present reports and matters involving the location's business and staff

AF11179-After Sales Engineer (Doors and Docks) | FAMCO - Linde | Abu Dhabi

2013-05-19T01:00:00+01:00

FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.

FAMCO has operations in Dubai, Abu Dhabi, Al Ain & Ras Al Khaimah. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.

FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.

Reporting to the Regional After Sales Manager, responsible for the territory After Market business of the SHS departments. Promoting sales of spare parts, service through workshops and the sale of Service Agreements. Estimating the correct business potential in the market is key to this position.

Your role and responsibilities will cover the following;

Communication and negotiation with internal (Mainly w/shop & spare parts support and contracts” CSS” department) and external customers across the assigned territory with regards to after sales issues.
Ability to understand customer requirements and deliver aftermarket products of the highest quality meeting the exact application, thereby setting industry standards, ensuring customer delight and developing a loyal customer base.
Secure payment terms and ensures timely collection of money thereby minimizing the company’s risk and financial hassles.
Become the focal point of contact between the customers and Famco After Market Arms and continuously bridge any unexpected gaps in this relation to streamline the business flow

AF11338-Sales Admisnitrator | Al Futtaim Honda - Dubai

2013-05-19T01:00:00+01:00

We are looking for an experienced Sales Administrator to be based in Dubai.

You will be responsible for the following duties:

Attending phone calls from customers and providing feedback, with a good customer approach.
Invoicing, arranging deliveries, stock arrangements & coordination with the sales team.
Follow-up for collections of account receivables. Account overdue follow-ups
Interaction and coordination with the branches.
Post dated cheque, cash cheque and daily cash collection handling
Allocated administration jobs
Coordinating and preparing various reports in respectآ to sales and administrative matters
Maintaining all relevant customer related data in the systemآ concerning Admin & Finance

AF11346-Sales Engineer | Al Futtaim Auto Centre - Workshop Equipment

2013-05-19T01:00:00+01:00

As Sales Engineer you will be assigned in Dubai and you will be responsible for the following tasks:

Achieve given sales targets to maintain Departmental budgeted turnover and profitability.
Generate additional opportunities to achieve business growth.
Evaluate credit worthiness of potential customers and advise superiors to establish business relationships with them
Negotiate effectively to maintain profit levels as well as sales volume to achieve overall company objectives of receivables.
Minimize outstanding dues with special emphasis on overdue amounts to achieve company objectives of receivables.
Provide knowledge of market conditions to the management to become competitive.
Ensure that he is fully updated with product knowledge regarding existing and new equipment/tools introduced by suppliers for successful sales activity and customer satisfaction.
Recommend the ordering of items in demand and the appropriate quantity, to ensure a balanced level of inventory.
Carry out customer visits to existing and potential customers, generate enquiries, conduct prospecting and market surveys of new automobile workshops.
Prepare and submit quotations and follow up for favorable decisions.
Investigate business and credit repayment history; evaluate assets and manpower strengths prior to recommendation.
Present comparative studies of own product vs. competitor product in terms of price, features, benefits, efficient after sales support etc.
Ensure on time delivery of invoices to customers. Schedule follow up activity for collection
Collect information regarding competitor product features, prices, specifications, sales and warranty terms and conditions.
Read brochures, service bulletins, technical references etc.
Have a good feel of the pulse of the market.

AF11327-Watches Sales Executive | DOMASCO | QATAR

2013-05-19T01:00:00+01:00

Doha Marketing Services Company W.L.L. (DOMASCO), an overseas joint venture of the reputable UAE-based Al Futtaim Group, has been operating business in Qatar for 15 years and has sole distribution rights for Honda, Volvo cars and trucks, reputed brands of watches and electronics such as Raymond Weil, Casio and Sanyo as well as Yanmar marine engines in the country.

Job Purpose:

Achieve or exceed the sales/profits targets set by the company for the location / products handled.

Principle Accountabilities:

A) Attend to customers to offer company products (watches) on given prices with a view to achieve maximum possible profitable sales.

Attends to customers, promote them to buy on cash basis.
Prepares cash invoice and collect requisite amount.

B) Maintain and upkeep the showroom with an attractive display of watches to motivate potential customers.

C) Maintain daily sales and stock registers, updating them day to day.

D) Arrange procurement of watches from main stock when required for the sales.

E) Maintain custody of showroom sale proceeds and handling over same to the visiting banking officer.

Deposit daily sale proceeds to the visiting banking officer on daily basis.

AF11306-Used Car Buying Executive | Al Futtaim Honda - Dubai

2013-05-19T01:00:00+01:00

We are currently looking to recruit experienced Used Car Sales Executives to work within our Honda operations in Dubai.

The primary focus of the role will be to achieve and exceed allocated unit sales targets, by ensuring maximum customer satisfaction.

Your main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target
Customer Satisfaction: Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales
Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably

AF11298-Key Accounts Manager | Al Futtaim Motors | Material Handling Equipment

2013-05-19T01:00:00+01:00

We are currently looking to recruit Key account Manager within our Commercial Vehicles Division. Reporting to the Senior Sales Manager, you will be responsible for Managing and developing the special customers’ portfolio and long term rental business.

The responsibilities of this role will include the following:

• Build up a professional relationship with the special customers by providing a high level consulting service
• Develop Sales by following the existing customers machines’ renewal, providing AFM with new customers and pushing the long term rental activity.
• Analyze Sales data and provide a high level reporting for the top management
• Participate to the loyalty programs by providing the marketing and after sales service department with very precise information
• Follow up our suppliers’ global accounts in UAE.

AF11323-Sales Manager - Furniture | IKEA Dubai Festival City

2013-05-19T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the world’s largest home furnishings store, founded in Sweden over 60 years ago. At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA “creating a better everyday life for the many” isn’t only our vision, it’s our way of life!

In this role you will be responsible for:

Strategic implementation of IKEA Concept
Operating the Furniture department according to the store operating procedure
Implementing the sales objectives defined in the furniture range sales budget
Striving for an optimal supply and steering sales to the stock and goods flow situation
Developing the annual business plan for the Furniture department and areas of responsibility
Planning and execution of the store’s commercial calendar
Planning and implementation of activity areas in line with the commercial calendar
Controlling the budget and operational costs for the Showroom/ Market Hall Department
Conducting regular competitor analysis
Controlling the proofreading on the catalogue products
Ensuring that all related items for catalogue change are ordered, room sets and compacts are ready, and business priorities, functions and style groups are covered
Maintaining adequate stock levels and inventory control in coordination with in-store logistics manager
Controlling the selection, training and development programs for the Showroom/ Market Hall department’s new employees
Efficient opening and closure of the store

AF11344-PDI Workshop Assistant | AFM - PDI | Dubai

2013-05-19T01:00:00+01:00

We are currently looking for a PDI WORKSHOP ASSISTANT to be based within our PDI Centre Dubai.

Job Purpose:

Ensure that repair order/ job cards for PDI operations are processed in a timely manner.
Coordinate with Team Leaders to distribute the repair orders to the workshop teams.
Document all warranty work as per manufacturers’ requirements and dealership policy.
Ensure preparation of daily and weekly productive incentives and payrolls.
Assure a proper filling system is maintained and should be able to pick a file instantly when required.
Ensure full and accurate communication to workshop, parts, reception, and quality control.
Attend and respond to quires via emails and telephones from showrooms.
Takes a flexible approach when working within a team, willing to change a role when asked.
Prepare appropriate documents and liaise with the vendors for timely delivery of goods.

Job Context:

Focus towards the company vision for Customer and Employee engagement
Implement & sustain 5s & Kaizen activities in PDI.
Adhere & comply to company and distributor policy towards achievement of objectives and targets
Ensure Customers receive their car in pristine condition, defect free & on time delivered.
Ensure communication across all departments and divisions (especially Sales & Marketing, Logistics and Retail Sales) to strengthen the supply chain
Coach, Teach & train Staff and colleagues to achieve workplace efficiency and safety.

AF11345-Technical Liaison Executive | AFM - NSD | Dubai

2013-05-19T01:00:00+01:00

We are looking to identify a Technical Liason Executive to join our team in Dubai.

Technical Liaison Executive is based in National Service Division in Dubai. He is expected to proactively collect information from Branches, customers, Principals and competitors. Analyse and present precise & accurate reports with conclusion and countermeasure, in order to improve the product and quickly overcome complaints thereby raising customer satisfaction in all areas of AFM front line business.

Is responsible to manage Technical Service Information Network (TSIN) and OASIS to share updated information to branch workshops.

Is responsible for providing all associate with necessary developmental training in own area of respective to meet business needs and principles requirements.

This role effectively performed will contribute significantly to unit sales repeat sales & fix it right.

The role crosses all departments in Service, Sales and Parts.

Job Purpose:

Carries out technical activities in his own field of specialisation between National Service Department, individual workshops, customers, other AFM Depts. suppliers and Fleet Users, including Testing, Diagnosis, product evaluation, Field Fixes, Recalls, Technician and Fleet users Training to ensure technical support is made available to all locations for smooth service operations.

TECHNICAL REPORTING

1.1: Ensure timely & accurate reporting of technical problems, competing product information & competitor activity to the principals to enhance the product quality. (Field Technical Report, Service Kaizen Report & Marketing Product Report )

1.2: Reporting Top 5 technical problems to TMC on every month.

1.3: Publishing the feedback received from TMC for countermeasure implemented for Top5 technical problems.

PRODUCT EVALUATION

2.1: Conduct & Conclude prototype part testing & Part Test Request by principal.

2.2: Implementation of field fix Campaign to solve epidemic technical problems.

PRINCIPAL'S VISITS & SURVEYS

3.0: Arrange & Conduct visits & surveys of TMC to ensure principal & Distributor Objectives are met.

TECHNICAL INTRANET

4.0: Maintain and enhance technical intranet. Update Technical Information, Service Bulletin & National Field Technical Report.

4.1: Evaluation & Approval of branch field technical reports on TMC Criteria with consideration of Quantity, Quality & Speed.

4.2: Sharing the of approved BFTR’s results with branch workshops & Mgt.

TRAINING & SEMINAR

5.2: Schedule & execute training for technical reporting to the branches to improve the quality.

5.3: Plan & Execute Technical Seminar annually to provide Dealer key personnel with Technical & operational update and platform for open discussion.

TECHNICAL CONSULTANT

6.0: Provide technical assistance to branch workshops as required resolving specific technical problems.

AF11328-Site Supervisor | Al Futtaim Auto Center - Sharjah

2013-05-19T01:00:00+01:00

We are currently looking for a Site Supervisor to provide an excellent aftersales service to customer while ensuring achievement of or exceeding location’s monthly/annual sales and profitability target.

Specifically, you will be in-charge to:

Manage the workshop store operations and exercise control on staff (in all areas), receipts, issues, storage and availability of stocks and materials, consumables and tools.
Workshop Administration as required in the respective branch
Ensure that the assigned service jobs are executed in line with established work procedures, time standards and housekeeping standards so that the overall objectives of productivity are met or exceeded.

AF11337-Parts Supervisor | Al Futtaim Honda Parts

2013-05-19T01:00:00+01:00

We are currently seeking for a Parts Supervisor to join our Honda team in Dubai.

The key accountabilities of this role are:

To develop, implement and assess Kaizen suggestion scheme in Parts Department all over UAE
To implement and monitor Honda 5S & 7S storage techniques in warehouse activities in Parts Department all over UAE
To improve and enhance various incoming and outgoing process in Parts Department all over UAE
To implement Inventory Management tool Syncron, bar coding system, and dealer online ordering system
To act as Business SAP Helpdesk.
To train, prepare and guide new joiners of the department on the technology used and update existing users of new facilities used.
To prepare and submit business reports as required by Honda.

AF8825-Visual Merchandiser | IKEA Yas Island

2013-05-19T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the world’s largest home furniture store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA “creating a better everyday life for the many” isn’t only our vision, it’s our way of life!

We are currently looking to recruit a Visual Merchandiser to be based in IKEA Yas Island store. In this role you will be responsible for:

Planning and coordinating the execution of accessory shops, shop windows, activity podiums, perimeter breaks, self-serve, Swedish Food Market and Exit Café displays in the IKEA
Ensuring the integrity of the IKEA concept and brand
In co-operation with the 1st Interior Designer ensuring that functional and inspirational display solutions are in line with running commercial activities
Ensuring the synergy between the Visual Merchandisers and Interior Designers teams
Together with the Sales and In-Store Logistics teams, implementing the projects or daily sales steering activities efficiently with the use of IKEA display solutions, communication and sales methods
Supporting the planning and implementation of the store commercial calendar
Supervising and motivating the Visual Merchandisers team
Ensuring cost-effective, safe and environmentally friendly display solutions implementation in line with local legislation
Following IKEA manuals to produce functional home furnishing solutions within the store
Resourcing and maintaining a detailed knowledge of home furnishing solutions within the local market

AF11280-Service Marketing Executive| Al Futtaim Motors - Al Ain

2013-05-19T01:00:00+01:00

To provide full back-up support to these world-class franchises, we have an established network of showrooms and service & parts centres throughout the UAE.

We are currently looking to recruit experienced Service Marketing Executives to join Al Futtaim Motors workshop in Al Ain.

Reporting to the Service Manager,the key responsibilities will include:

Meeting with Customers / Companies by making cold calls in the market.
Converting those Customers / Companies to Workshop for Service / Repairs.
Creating new Customers by selling Service Contracts.
Follow up thru telecalls for all Cold calls made customers.
Promoting Campaigns / Offers to customers in the market.
Distribution of publicity / promotional material to Companies / Customers whenever required.
Collection & providing market feedback to Company time to time.
Telecalling / Follow-up with Fleet Customers for their due Service / repair / maintenance.
Adherence to all policies & procedures lay down by company.

AF10736-Service Supervisor - Industrial Doors & Docking Systems | Storage Handling Solutions | Dubai

2013-05-16T01:00:00+01:00

We are looking to hire a Service Supervisor to join our Industrial Doors & Docking Systems | Storage Handling Solutions team in Dubai.

Your role and responsibilities will cover the following;

In coordination with customers, plan & coordinate product maintenance schedules.
Generate and receive enquiries from customers regarding all aspects of product service to generate maximum aftersales opportunities.
Handle emergency breakdown and routine service enquiries
Preparation and submission of maintenance and repair quotations
Preparation and submission of final service invoices, including necessary customer authorizations.
Ensure products are maintained to manufacturer’s standards.
Achievement of workshop KPI’s including utilization, efficiency, redo work, work-in-progress levels, turnover & profit margins.
Adherence to required standards of housekeeping, Health & Safety, ISO (QMS and EMS) and Dealer Standards.
Recommendations for recruitment, training and welfare Service staff.
Recommendations for tools & equipment necessary to carry out all site duties efficiently & safely. Maintenance, calibration & replacement of tools & equipment.
Reporting & follow-up of product quality issues to manufacturers.
In conjunction with Parts Department, ensure material ordering, stocking and replenishment ensures efficient service operation.
Liaison with sub-contractors and suppliers to ensure quality and scheduling of work.
Assist to ensure all due receivables are collected within agreed timescales.
Develop & maintain excellent relationships with principals, suppliers & subcontractors.
Allocation and follow-up of jobs to suitable field Technicians.
In conjunction with Projects Department, ensure product installations are completed to the correct standard
Active guidance and coaching of service staff to encourage a productive and efficient team.

AF11289-Master Technician (x3) | Trading Enterprises | Abu Dhabi

2013-05-16T01:00:00+01:00

Established in 1971, Trading Enterprises owns the sole distribution rights for Volvo, Chrysler, Jeep, Dodge and Ram vehicles. Recently, Trading Enterprises has added 2 high end luxury sports vehicles – Fisker and Lotus, to its portfolio. Fisker is a new generation electric car and is evidence of the company's commitment to support the environment for sustainable growth.

Competing in the UAE's Japanese, American and European automotive marketplace, the company is supported by a network of modern showrooms, workshops and parts outlets across the UAE, with sales and after-sales operations existing in all seven emirates.

Sales of Chrysler/Jeep and Dodge products have risen dramatically, reflecting the introduction of exciting new models. In the next few years there will be many more additions to the range featuring the unique combination of German engineering and American design.

Volvo is now firmly established in the UAE as a supplier of prestige automobiles, able to compete with the very best in the marketplace. Volvo, whilst retaining its enviable reputation for safety has now one of the most luxurious refined models ranges available. The V70 station wagon remains a firm favorite with Emirates Airlines for its Business Class limousine service.

To provide the full range of automotive services our State-of-the-art 'After Sales centers are situated throughout the UAE and exceed the exacting standards set by our customers and our manufacturer partners.

Trading Enterprises currently employs approximately 390 highly skilled employees of 20 varying nationalities. To further build capability in our staff and to enhance customer engagement levels, intensive customer service training program is conducted on an ongoing basis for all staff at all levels, solidifying the company's endeavor to be recognized as the premier automotive company of choice.

We are looking for experienced Master Technicians to join our Trading Enterprises operations based in Abu Dhabi. The main responsibilities of the role will include (but not be limited to):

Conducting mechanical repairs and periodic maintenance on Passenger Sedans and 4 Wheel Drive Vehicles
Able to diagnose basic electrical and mechanical defects and capable of doing troubleshooting
Follow diagnostic procedure on Service Manuals and undertake repairs within recommended labour time
Usage of Special Service Tools including Intelligent Testers and Scan tools
Provide Estimations of repairs & services
Knowledge on line service schedules
To be a team leader as and when required and guide co technicians
Follow Dealer workshop standards and requirements
Prepare technical reports on new complaints in coordination with Technical Support Executive
Undertake Computer based Self learning and achieve Manufacturer certification

AF11315-Sales Assistant (x2) l Marks & Spencer l Dandy Mall | Cairo, Egypt

2013-05-16T01:00:00+01:00

Originally established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. One of our major success stories is our Retail division. This division holds a stable of world class brands such as Marks & Spencer, Toys R Us and IKEA.

Under the Al Futtaim umbrella Marks and Spencer; a world class leader in high street fashion has enjoyed phenomenal success throughout the UAE and GCC countries.

We are seeking to hire 2 Sale Assistants for our Marks & Spencer store in Dandy Mall, Cairo. In this role you will be responsible for:

Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF11248-Assistant Store Manager | Intersport Kuwait

2013-05-16T01:00:00+01:00

In 1968, 10 successful national buying organisations came together with an ultimate goal in mind: to create an international sporting goods operation that gives customers the fullest benefits, confidence in its retailers and complete product satisfaction. The congregation in Paris gave life to INTERSPORT and a new world of sport retail intelligence began.

INTERSPORT prides itself on the labels and the products offered around the world. By teaming up with brands like Adidas, Nike, Asics, Reebok, Salomon, Polar and presenting extensive campaigns involving the latest products and greatest athletes of our times, we communicate with millions of people.

After more than 40 years, we have gone above and beyond our expectations, covering the globe from Canada to Korea, from Finland to Turkey and from UAE to China. The community and the customers are at the heart of our group. At INTERSPORT we are committed to bring sport to the people, giving our customers the best products by the best brands. We are the experts; always ready to help our customers select the shoes, apparel and equipment that meet their individual needs best. We ensure that everyone can enjoy sport!

We know that the more of our customers like doing something, the more they do it! At INTERSPORT, bringing Sport to the People is assisted greatly by the mind-set we share with our customers – the passion for sport.

With a retail turnover of EUR 10 billion and more than 5,300 associated retailers in 40 countries, INTERSPORT has the worldwide leading position in the sporting goods retail market. 43 years in success in sport.

ARE YOU READY FOR A NEW CHALLENGE?

The headquarters of INTERSPORT Gulf region are located in Dubai, United Arab Emirates. We are an international company running operations in English and employing international staff.

INTERSPORT Gulf region offers a unique working environment in which a feeling of unity and personal development is promoted. Various positions exist in retail, marketing, operations, product management, supply chain and administration. Due to our continuous efforts to put the best possible products into the hands of sport outfitters in the region, inspiration and innovation are at the heart of all that we do.

Therefore, we are looking for new employees who would like to make a valuable contribution, grow, dream and be creative with us in an environment that demands diversity and honours creativity. If you are a person with a vision, have an athlete’s appetite to win and enjoy applying yourself to your job in a continuously changing and fascinating environment then we will be pleased to receive your application.

We are currently looking for an Assistant Store Manager for our Intersport store in Kuwait. In this role you will be responsible for:

Assisting the Store Manager in achieving the total budgeted sales of the store
Assisting the Store Manager & managing and developing a team of staff to give the highest standards of customer service
In coordination with the Store Management / Safety & Security Manager Retail decide on the appropriate way to handle safety and security incidents in the store
In coordination with the Visual Merchandiser, assisting the Store manager to ensure an eye catching; effective display within the Store
Interpreting merchandise sales information and effectively communicates the findings to the Store Manager / Senior Merchandisers
Assisting the Store Manager in ensuring compliance with company policies and standard operating procedures

AF11312-Co-ordinator | DOMASCO | Qatar

2013-05-16T01:00:00+01:00

We are currently looking to recruit a Co-ordinator to work within our Reputable Company.

Your main duties and responsibilities will include, but not limited to:

Lodging complaints with Police, for defaulting customers and withdrawing complaints on payments, Visiting and locating offices.
Negotiating with defaulting customers and Guarantors, prior to lodging complaints.
Develop and maintain excellent relationships with authorities required in Collections.
Familiar with In house Finance documentation with Arabic knowledge communications, verbally and writing, including Arabic Typing, which is very essential for Credit Dept. day to day operations.
Holder of valid Qatari driving license, essential. Must be familiar with Qatar roads and area.

AF11307-Part Time Cashier (36 hours) | IKEA Dubai Festival City

2013-05-15T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

We are looking for a Cashier for our store in Dubai Festival City. In this role you will be responsible for:

Receiving payment by cash, check, credit cards, vouchers, or automatic debits
Computing and recording transactions and ensuring 100% accuracy for all register transactions
Maintaining clean and orderly checkout areas
Counting and recording the float before trading begins and upon close of trading
Cash handling and safe custody of collected cash
Ensuring that company's customers are well-attended to, assuring their needs are satisfied
Ensuring and maintaining adequate stock of printed stationary at required stock level

AF11308-Cashier Full time | IKEA Dubai Festival City

2013-05-15T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

We are looking for a Cashier for our store in Dubai Festival City. In this role you will be responsible for:

Receiving payment by cash, check, credit cards, vouchers, or automatic debits
Computing and recording transactions and ensuring 100% accuracy for all register transactions
Maintaining clean and orderly checkout areas
Counting and recording the float before trading begins and upon close of trading
Cash handling and safe custody of collected cash
Ensuring that company's customers are well-attended to, assuring their needs are satisfied
Ensuring and maintaining adequate stock of printed stationary at required stock level

AF11305-Customer Service Assistant (x3) | IKEA Dubai Festival City

2013-05-15T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

In this role you will be responsible for:

Assisting in various customer service functions such as reception, telephone answering, handling customer complaints, goods collection, home delivery, exchange and refund, in a friendly and professional manner
Ensuring receipt of cash, cheques etc. from all showroom transactions are properly completed and recorded; and such assets are held in safe custody within the company
Ensuring shopping tools and catalogues are available for the customers
Ensuring that all children are cared for and safety rules are followed and adhered to and the control over children is maintained
Ensuring that customers are dealt with in a prompt and courteous manner to ensure maximum customer satisfaction
Controlling all cash, credit card and foreign currency at the end of the day onto relevant documents

AF11309-Store Manager The Avenues| ESPRIT Kuwait

2013-05-15T01:00:00+01:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

People Development / HR

Networks, supports recruiting, hiring, developing and retaining high quality management and associates to fill store profile and succession planning
Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets

Customer Experience / Sales

Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales & Profitability

Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion
Creates and executes strategies to maximize store sales and control expenses

Operational Effectiveness

Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)
Executes and complies with all company policies and store procedures

AF11311-Warehouse Assistant Back to Stock | IKEA Dubai Festival City

2013-05-15T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

In this role you will be responsible for:

Ensuring all goods inflow are carried out as per company policy, systems and procedures
Assisting in the unloading and checking of goods if it is counted accurately
Checking the goods for damages and highlighting them to the person in charge
Moving the goods to the correct location to be ready for stocking, customer collection/ reservation
Collecting customer returns from the customer refund counter and return to warehouse
Ensuring all goods that are not of sound quality are taken care of as per the company systems and procedures
Ensuring all items are correctly handled and stocked so as to maintain items in good condition

AF11296-F & I Manager I Al Futtaim Finance I Dubai

2013-05-14T01:00:00+01:00

Al Futtaim Finance (AFF), a Central Bank of UAE regulated entity, is a wholly owned subsidiary company of the Al-Futtaim Group, the leading business conglomerate of UAE. AFS specializes in providing a range of innovative consumer finance products to customers across the UAE.

Reporting to Brand Business Development Manager, the F&I Manager’s primary goal is to achieve the F&I KPI’s thus creating additional income in line with AFF policy through the introduction & sale of Finance & Insurance related products to all retail customers. The job holder will be based at the showroom and will work closely with the showroom sales team.

The main job responsibilities will include:

Support execution of the AFS F&I strategy by:
- Maximization of income via the second facing of ALL retail and SME customers
- Ensure ALL potential sales customers are communicated with at the appropriate moment to secure the highest level of Vehicle Sales possible
- Review Each Finance application to achieve the maximum approval rates through accuracy, strength and eligibility inline with panel bank policies
- Drive and achievement of agreed KPI targets (focus on IPRU and ultimately AF income growth)
- Management of Sales Referral system ensuring all customers are referred/ introduced to an F&I manager
- Management of ANY panel or non panel bank representatives inside the showroom
- Ensure that Leakage to non Panel Banks is within SLA and only as a result of Panel Bank declines, or ABSOLUTE customer preference
- Close working relationship with AFS HUB teams in the transfer and management of Finance & Insurance proposals and decisions
- Advise customers on the Features, Benefits of both Islamic and Conventional funding and Insurance products.
- Management of MI/Reporting templates on daily, weekly and monthly basis.
- Timely MI flows to AFS for collation to AF & AFS SMT
- Working with branch management to achieve sales and performance KPI’s of the branch and brand

Key Performance Indicators:

Ensure all sales executives are fully trained in products, processes and systems
Timely and effective completion of all system requirements (Fastrack or other)
Ownership of end to end F&I performance and results
Ownership and Management of referral programmes
Strong influencing skills at customer level
Ownership of administration and documentation flow between F&I and AFS HUB staff
Close working relationship with Branch Manager ensuring income and sales goals are met or surpassed
Support of the Branch Manager in the review of Sales staff with focus on the referral process
Ownership of actions and goals resulting from monthly F&I reviews carried out by AFS & AF Management staff
Provide Satisfaction and Performance feedback on the effectiveness and execution of duties of the Processing Hubs and its Operations team

AF11295-Specialty Leasing Ambient Media & Sponsorships Executive | Al Futtaim Group Real Estate

2013-05-14T01:00:00+01:00

About the business

Al-Futtaim Group Real Estate (AFGRE) is the real estate development and operations arm of Al-Futtaim group which is headquartered in Dubai. AFGRE is responsible for the origination, conception, development, procurement and construction of mega projects and the leasing, sales and operation of these projects after completion.

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

The two current flagship mixed use urban communities under the Festival City brand are the award winning, Dubai Festival City (5.2 million square metres) and Cairo Festival City (3 million square metres).

About Dubai Festival City

Dubai Festival City is an Al-Futtaim Group Real Estate development project which covers 5.2 million sq m and stretches 3 kilometres along the historic Dubai Creek that optimises the thriving and visionary spirit of Dubai.

Dubai Festival City is an established creek side, mixed use destination and premier waterfront community interconnecting finest residential, shopping, dining, leisure & entertainment, international hotels, schools, golf course, automotive park and offices. It is formed into three distinct districts and connected by a 30 kilometres internal road network and creek side promenade. This existing community offers freehold villas and apartments for sale and lease which combine traditional and contemporary architecture. Upon completion, the community will be home to 50,000 residents living in 20,000 villas and apartments, and ideal place to work for 50,000 office staff.

Dubai Festival City has recently won 3 top recognitions at The Arabian Property Awards 2010, in the categories of Best Mixed Use Development for Dubai Festival City, Best Residential Development for Al Badia Hillside Village, Dubai Festival City and Best Retail Development for Festival Centre, Dubai Festival City.

About Festival Centre

Festival Centre is home to Dubai's premier concerts and festivals and has hosted world class entertainers such as Carlos Santana, Maroon 5, Tamer Hosni, Amr Diab, Shah Rukh Khan and Kylie Minogue. It has also presented Dubai with a wide array of festivals from the Emirates Airlines International Festival of Literature through to Dubai Desert Rock and Dubai Bike Week. Festival Centre hosts events, parades, entertainers and musicians each week ensuring families are always engaged and rewarded for their visit.

Festival Centre is a landmark 2m sq ft urban retail resort which forms the epicentre of Dubai Festival City now acknowledged to be one of UAE's most exciting retail, dining and leisure attractions. Set on the historic Dubai Creek, Festival Centre, offers over 400 world class retailers, 90 restaurants, cafés and bistros, a 12-screens Grand Festival Cinemas complex and a parking for more than 10,000 cars. It also boasts a stunning Marina and some of the emirate's most photographed sunset vistas.

The award winning Festival Centre has recently added the Five Star award "Best Retail Development" at the Arabian Property Awards 2010, and two other prestigious Retail City awards - "Mall of the Year" and "Best Retail Destination of the Year".

To generate and maximise income through the leasing of Ambient media and selling Sponsorships and contributing to the Specialty Leasing Revenue and overall Business.

AF8772-Assistant Facilities Manager | Infrastructure | Al Futtaim Group Real Estate

2013-05-14T01:00:00+01:00

About Al-Futtaim Group Real Estate (AFGRE)

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

Dubai Festival City is an established creek side, mixed use destination and premier waterfront community interconnecting finest residential, shopping, dining, leisure & entertainment, international hotels, schools, golf course, automotive park and offices. It is formed into three distinct districts and connected by a 30 kilometers internal road network and creek side promenade. This existing community offers freehold villas and apartments for sale and lease which combine traditional and contemporary architecture. Upon completion, the community will be home to 50,000 residents living in 20,000 villas and apartments, and ideal place to work for 50,000 office staff.

About Festival Centre

Festival Centre is home to Dubai’s premier concerts and festivals and has hosted world class entertainers such as Carlos Santana, Maroon 5, Tamer Hosni, Amr Diab, Shah Rukh Khan and Kylie Minogue. It has also presented Dubai with a wide array of festivals from the Emirates Airlines International Festival of Literature through to Dubai Desert Rock and Dubai Bike Week. Festival Centre hosts events, parades, entertainers and musicians each week ensuring families are always engaged and rewarded for their visit.

The award winning Festival Centre has recently added the Five Star award “Best Retail Development” at the Arabian Property Awards 2010, and two other prestigious Retail City awards - “Mall of the Year” and “Best Retail Destination of the Year”.

About Cairo Festival City

Cairo Festival City is the second fully integrated mega project to be progressively delivered. Encompassing the finest shopping, dining, entertainment, homes, school, offices and leisure, Cairo Festival City is connected by an internal road network and a necklace of parks interlaced throughout the city. Upon completion, Cairo Festival City will be home to over 13,000 residents in villas and apartments and a place to work for 50,000 office staffs.

We are looking to recruit an Assistant Facilities Manager to assist in managing an efficient, smooth operation and delivery of technical MEP and civil services to Dubai Festival City infrastructure.

Reporting to the Facilities Manager, you will be responsible for assisting with the management of infrastructure operations and road maintenance activities like traffic management systems, street light management, path and roadway management, utility maintenance management, sub soil service lines, TSE service lines and repairs. You will also be required to support the manager in conducting regular site inspections, evaluate equipment and maintenance works and effectively manage contractors and service providers to ensure maximizing the long- life of the assets.

The ideal candidate for this role should have the following qualities:

Enthusiastic, enjoys being part of a successful and productive team with ability to develop innovative and creative solutions to problems.
Able to work well on his own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines and perform effectively under significant pressure.
Ability to demonstrate good negotiation and influencing skills.
Have a sharp eye and good sense of judgment
Strong track record in facilities management infrastructure
Experience of Gas farm management, and fire alarm/fire fighting
Experience in resolution of insurance claims related to DFC infrastructure.
Excellent analytical skills

AF9277-Assistant Facilities Manager | MEP Retail | Al Futtaim Group Real Estate

2013-05-14T01:00:00+01:00

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

About Festival Centre

We are looking for an Assistant Facilities Manager - Retail MEP to assume responsibility for and ensure the efficient operation of all Engineering services and overall all MEP service provider contract management, ensuring that all assets are maintained well and various operational costs are budgeted annually for Festival Centre.

Key Responsibilities will include:

Contract Management:

Responsible for establishing SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing MEP services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management.

Supply Chain Management:

Daily management of sub-contractors, consumables and equipments; Responsible for implementation and monitoring of sub-contractor performance. Inventory management of DFC owned spares. Ensure best value management techniques with in contracts. Development of contract delivery strategy, providing demonstrable operational benefits.

Asset Management:

Negotiates and recommends procurement of capital equipments according to the operations need. Ensuring new assets being brought into operations are entered onto pre-planned maintenance program and subject to QA procedures

Staff Management:

Responsibility for management of the staff recruitment, selection, training/ development and succession planning as required for In-House and managing the outsourced contracting Supervisors and staff.

Reporting:

Prepare routine and ad hoc reports, with the objective of keeping the management informed about all issues relating to operations of mall and taking necessary action thereof. Prepare monthly financial analysis for operations for the Retail Operation monthly report.

Energy Management:

Drive improvement in water and electricity saving initiatives.

AF11279-Specialty Leasing Executive | Al Futtaim Group Real Estate

2013-05-14T01:00:00+01:00

About the business

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

About Festival Centre

To generate and maximise income through the leasing of the common areas and contributing to the overall business and the Specialty Leasing Revenue.

AF11282-MIS Analyst | Domasco | Qatar

2013-05-13T01:00:00+01:00

We are currently looking for an experienced MIS Executive to join our National Service Team in Doha.

The main responsibilities of this role will include but not limited to :

To work within National After Sales office supporting the MIS and IT functions. Able to work under own initiative and within guidelines set and to prescribed reporting timescales on various parameters.
To function as Business Helpdesk for Service Division and co-ordinate with EIT to obtain resolutions of SAP issues. Also supporting and assisting in the new technology introduction for the Service Division.
To prepare weekly / monthly reports using SAP / BIW

AF10024-Recruitment Specialist | Cairo |

2013-05-13T01:00:00+01:00

Al-Futtaim's centralised recruitment team is a special place to work and, we think, a unique in-house recruitment team in the Middle East. We take pride in managing our own sourcing without agencies, we measure everything we do, we use the LEAN recruitment process to prevent waste and we carry a huge workload which we share and manage. We are highly systems and process driven and rely heavily on initiative, consistency, intelligence, discipline and good technology to save money, time and effort. Our team comes from the UK, Uzbekistan, New Zealand, India, Philippines, Canada, Egypt, Oman, Saudi Arabia, Iran, USA, Lebanon, Australia, India, Thailand and Syria we speak Arabic, English, Russian, French, Hindi, Malayalam, Telug, Tagalog, Ajami, Tamil, Farsi, Thai and Turkish. In our first year of operations, 8 of us recruited 1,500 people and we won the Middle East HR Summit Award for the best HR Initiative in the Region. Our team of now 30 based in the UAE, Egypt, Saudi Arabia, Qatar and Oman recruited over 4000 people in 2012.

This is a team of dedicated hands-on, professional recruiters and is not for sales experts, the faint-hearted or those looking for an entry point into the HR profession.

We need an experienced Recruitment Specialist to join our team. Based from our Cairo office, you will be responsible for the recruitment of all Egypt based vacancies for the Cairo Festival City project and our Retail brands. Although based in the Cairo office, you will be an important member of the UAE based team and will be asked to participate in daily meetings and training sessions.

Working alongside the line mangers and HR professionals of your business, your role will be to:

Take accurate details of current vacancies
Design and implement a recruitment strategy
Write job adverts
Source CV's using Sniperhire
Screen candidates
Arrange interviews
Conduct testing
Interview potential employees
Offer recruitment and salary advice
Negotiate salaries
Write offer letters
Arrange documents for visa processing if required

You will take accountability for your assignments through thought leadership, detailed metrics, sound relationships and unswerving results focus. You will use our systems, processes and technology to their best effect, make suggestions for continuous improvement and will assist other team members when they have higher priorities than yours.

AF10752-Category Manager | Plug Ins | Dubai

2013-05-13T01:00:00+01:00

Plug-Ins is a leading multi-brand consumer electronics and IT retailer in the UAE and acknowledged favourite with discerning customers. An Al-Futtaim group company, Plug-Ins represents over 350 leading brands through an established network of four stores located in popular shopping destinations: Dubai Festival City, The Dubai Mall, Al-Ghurair City and Marina Mall in Abu Dhabi. Plug-Ins enjoys high-brand recognition across the Middle East and is known for its leadership position and trend-setting initiatives. Plug-Ins has made buying electronics an enjoyable experience with customer friendly layout store layouts, excellent service and knowledgeable staff; all key ingredients of its customer service philosophy. Reputed for its extensive range of products, the electronics retail chain is underpinned by a team of product-savvy consultants who guide and assist customers in their purchasing decisions.

Working as part of an experienced buying team you will have the the following key responsibilities:

Ensuring that the category that you are responsible for is put together to ensure that sales targets are acheived along with the margin target of the category.
Reviewing all quotes and offers and ensuring that commercially prudent terms are agreed with vendors and these are complied with during execution of buying
Analysing the impact of terms and negotiates commercially acceptable conditions
Reviewing existing and new products within a category and putting together complete range of assortment within each category within a Buying Group
Constantly monitoring the industry for changing market trends by attending fairs, through trade magazines, and ensuring all new products are made available for a concept or a theme
Monitoring and effectively managing the target margin for your category within a Buying Group
Constantly monitoring inventory level and ensuring newness in inventory holdings
Implementing a delivery system to ensure multiple turns of inventory
Constantly reviewing and analysing of competition in different markets to identify potential areas of opportunity and threats
Actively participating in finalising events and promotional campaigns
Ensuring that the Event Management team is informed of new trends in the market, exclusive products in offer, etc.
Identifying products and themes for events

AF11060-Sales Assistant (Arabic Speaking) | Marks & Spencer, Marina Mall Abu Dhabi

2013-05-13T01:00:00+01:00

Marks & Spencer, part of Al Futtaim Retail, is a globally recognised retail brand offering stylish, high quality, great value clothing and home products as well as outstanding foods.

With 20 Stores currently located across the GCC including locations in the UAE, Oman, Egypt, Bahrain, Kuwait and Qatar there is further growth planned with an additional four stores to open in 2013 to further strengthen this exciting brand within the Middle East market.

In this role you will be responsible for:

Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF11267-Master Technician - Heavy Equipment / Power Generation | Select Auto | Afghanistan

2013-05-13T01:00:00+01:00

Contributing to our brands worldwide growth, Al-Futtaim Automotive is regarded as a pioneer in the GCC’s automotive industry.

Our Automotive business encompasses sales of passenger and commercial vehicles, construction equipment, used car sales, rental and leasing, backed by trusted service and spare parts facilities and is synonymous with some of the world’s most popular and desirable automotive brands for light vehicles, heavy auto and plant equipment and auto accessories.

These brands include; Toyota, Lexus, Hino, Honda, Chrysler, Jeep, Dodge and Volvo Cars, Volvo Trucks, Buses & Construction Equipment, Merlo Telescopic Handlers, Linde MHE, Ingersoll-Rand Portable Compressors, Yanmar & Himoinsa Generators, Perkins and Toyo & BF Goodrich Tyres

We are currently seeking a Master Technician to join our Select Auto business in Afghanistan.

In this role you will have following responsibilities:

Checks and diagnose the equipment in order to determine the cause of malfunctioning
Carry out diagnosis, checks and inspection of all required equipment
Assesses the cause of failure of parts and submits appropriate reports that enable decisions to be made on repairing the unit(s) and the use of spare parts.
Plan and carries out the necessary repairs on-site and in workshop using standard tools and instruments and with perceived time frame
Liaison with Workshop Foreman to ensure timely availability of parts for repair works and reports discrepancies to Line Manager in a timely manner.
Makes cost effective use of materials and available timeframe in order to maintain the highest productivity levels.
Remain abreast with latest regulations, standards and good working practices within the industry and tools are kept to the required standards.
Assisting Electric Power Generation Engineering colleagues (Mobile Power Electrical Engineers) in ensuring installation of electrical generators are completed on time and correctly.

AF10668-PDI Technician X 5 | AFM - PDI | Abu Dhbai

2013-05-13T01:00:00+01:00

Al-Futtaim is regarded as a pioneer in the Gulf region’s Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.

A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world’s most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.

We are looking for experienced PDI Technicians to join our team in Mussafah, Abu Dhabi. The main responsibilities of the role will include (but not be limited to):

Carry out PDI and accessories fitment as per SOP.
Fix it right at the first time.
Should be able to perform minor mechanical and electrical trouble shooting.
Perform polishing of cars if required.
Ensure customer cars are kept clean at any point of PDI operation.
Ensure all equipments are in proper working condition including vehicle lifts.
Follow company safety policies and procedures and immediately report any accident to section foreman.

KEY ACCOUNTABILITIES:

Produce quality work with minimum job stoppage.
Ensure SOP is followed in all sections in all sections at all times.
Actively participate in 5S and Kaizen initiatives and activities in PDI Centre.
Ensure company safety policies and procedures are followed always.
Ensure to go Extra mile whenever required. Ensure team work and performance enhancement.

JOB CONTEXT:

Focus on PDI objective of zero delay and zero defect.
Actively participate in 5s & Kaizen activities in PDI.
Comply with company and distributor policy towards achievement of objectives and targets.
Ensure Customer receives his/car car in pristine condition, defect free & delivered on time.
Ensure communication with team and section foreman to strengthen supply chain.
Maintain workplace efficiency and safety

AF10853-Technician | Al Futtaim Auto Center - Tyres & Battery

2013-05-13T01:00:00+01:00

We are currently looking for Technician to join our Tyres & Batter Team. As a Technician your main responsibility is to provide a reliable fault finding and produce accurate corrective repair to result in good productivity and satisfaction to the customer.

Specifically, you will be responsible to:

Assist/guide fellow technicians in case of difficult problems. Qualified as In Centre Trainer (ICT). Should be able to conduct assessment to co-technicians and recommend needed training.
Execute assigned jobs according to established work procedures and time standards.
Give ideas for improvement regarding tools, equipment and workshop processes/systems thereby achieving timely delivery.
Report accurate/completeness of information given on job card to ensure repair quality.
Ensure that he uses safety equipment/gear and follows all safety procedures. Do not indulge in unauthorised driving or repair work.
Keeps abreast of new technology, work procedures, time standard and relevant technical knowhow to maintain or improve work productivity and quality.
Ensure cleanliness of the workplace, tools and equipment and also of the customer's car being serviced.
Maintain the discipline of the service establishment through strict adherence of company rules, regulations and procedures.

AF11281-Repair Technician x 2 | FAMCO | Abu Dhabi

2013-05-12T01:00:00+01:00

We are looking to recruit an experienced Repair Technician - Construction Equipment to join our FAMCO service operations in Abu Dhabi.

The Key Accountabilities of this role will include;

Day to day responsibilities

Perform PDI
Perform basic troubleshooting, diagnosis and maintenance
Maintain proper reporting and filing for all performed jobs
Coordinate with FAMCO Workshops for major repairs

Customer Service

Must continually exceed the expectations of internal and external customers.

Procedures and policies

Must ensure that FAMCO quality performance standards are adhered to
Protect Company’s assets and properties
Strict compliance of accurate documentation

Personal Specifications

Job holder must be highly organized and focused. Team-oriented individual who understands and anticipates team requirements and needs. Open and approachable in his/her attitude. Friendly personality with sound understanding of cultural differences within the team

AF11255-Senior Development Manager - Hospitality | AFGRE | Dubai

2013-05-12T01:00:00+01:00

Al-Futtaim Group Real Estate (AFGRE)

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

Dubai Festival City is an established creek side, mixed use destination and premier waterfront community interconnecting finest residential, shopping, dining, leisure & entertainment, international hotels, schools, golf course, automotive park and offices. It is formed into three distinct districts and connected by a 30 kilometers internal road network and creek side promenade. This existing community offers freehold villas and apartments for sale and lease which combine traditional and contemporary architecture. Upon completion, the community will be home to 50,000 residents living in 20,000 villas and apartments, and ideal place to work for 50,000 office staff.

The role holder will be responsible :

(a) Assuming the turnkey hotel development responsibility within approved budget and on schedule, after land has been sourced by business development, through to handover to Asset Management/Operator, in line with the commercial and operational requirements of the Hotel Business Unit (HBU);

(b) Conceiving financially viable hotel developments delivered in a timely and qualitative manner through all the necessary internal and external approvals;

(c) Assisting Senior Director(s) Asset Management and Director of Business Planning in value enhancement of existing hotel assets involving other company service units;

(d) Assisting and support the HBU teams in receiving internal approvals such as;

The Annual Business Plan/Budget
The Annual 5-year Business Forecast;
Submissions to the Executive Board and the AFGRE Board of Directors;
Preparation of Internal Notes; and
Other senior management reporting and strategy documents as required.

Developing inter-departmental relationships as required in support of AFGRE strategic goals and objectives.

KEY ACCOUNTABILITIES:

Effectively lead the turnkey development of allocated Hotel assets overseeing all internal teams assigned to the allocated Hotel development project as well as all third party consultants and taking on the overall responsibility to complete the project within budget and on schedule.
Coordinate on all allocated Hotel development related matters with HBU Business Planning, Technical and Asset Management teams as well as all other Business Units, Services Unit and Functional Units in furtherance of the assigned project;
Support the business development with regards to due diligence prior to hotel development;
Assist AFGRE Business development in preparing and obtaining relevant internal and Board approvals for hotel projects;
Assist Director of Hospitality to progress the department strategic development plans in line with the overall business strategy and Board approvals;
Facilitate the necessary market research and feasibility studies to identify business potential and viability of proposed projects;
Liaise with Asset Manager(s) to determine and formalize project development briefs, asset area programs and preliminary business plans in advance of submitting Board Approval Requests and subsequent assembly of project teams;
Liaise with Asset Management to identify and select hotel operators;
In conjunction with the Technical Manager(s) manage the technical/brand approvals from the Operator at all agreed and contracted milestones through the development lifecycle;
With the support of the Project Management/Delivery team, support the process of identification and engagement of project consultant design teams.
Assist to conclude all design phases in a timely and effective manner in accordance with AFGRE policies and procedures and project specific approvals from the Board;
Assist in implementation of rigorous and effective value engineering and scope management techniques to achieve the forecast development budgets and required project hurdle rates without loss of quality and design intent.
Develop, implement and upgrade project development templates to facilitate best practice and standardized approaches to development projects
Validate/reconcile project budget, area programs and time schedules during the development lifecycle
Work in an informative and cooperative manner with Project Management/Delivery throughout the design stages to ensure effective and timely approval of all project Gateways as per established Policies and Procedures and project timeline;
In consultation with the relevant managers (Asset, Business Planning, Project Management) prepare all required project Board Approval Requests;
Manage and oversee all asset area related issues, including P&L impacts, as they develop during the project development life cycle
Monitor the progress and completion of projects through their development lifecycle to ensure design operational integrity is maintained;
Manage and consultant with Asset and Technical Manager(s) to ensure compliance with selected hotel operator’s brand guidelines/standards ensuring project specific deviations are established and agreed through the early design phases;
Provide a professional input in areas of particular expertise to other Development executives;
In consultation with the Project Team and finance teams ensure accurate and timely monthly dashboard and project reporting.
In conjunction with Asset Manager(s), determine the hotel strategy and correlated 5 years business plan;

JOB CONTEXT:

Responsible of the turnkey hotel development within approved budget and on schedule, in line with the commercial and operational requirements of the Hotel Business Unit (HBU);
Conceiving financially viable hotel developments delivered in a timely and qualitative manner through all the necessary internal and external approvals;
Assisting Senior Director(s) Asset Management and Director of Business Planning in value enhancement of existing hotel assets involving other company service units;
Assisting and support the HBU teams in receiving internal approvals like annual budgets, 5-year business forecasts, submission to the Executive Board and the AFGRE Board of Directors and other senior management reporting and strategy documents as required.
Developing inter-departmental relationships as required in support of AFGRE strategic goals and objectives.

AF10316-Consultant - SAP BO - Retail | Enterprise IT

2013-05-12T01:00:00+01:00

Al-Futtaim Enterprise IT (EIT) is responsible for IT Applications and Infrastructure Management for the Al-Futtaim group of companies. The core components of EIT are Business Application Management, Infrastructure & Operations, Enterprise Architecture, Service Management, Information Security, IT Procurement and IT Governance

Support and Maintenance of the BO/BOBJ Solutions

Provide an expert level of skills & knowledge in the evaluation, development, testing and delivery of SAP BO reporting and dashboarding solutions
Develop OLAP and OLTP universes, complex WEBI/Crystal reports, develop dashboards in Xcelsius
Carry out administration and configuration tasks in CMC, exposure to Live Office, QWAAS and Import wizard and BO migration
Develop test scripts, perform unit testing, and contribute to integration testing of development objects
Provide technical support to end users; diagnose and resolve application-related issues, identify root causes, as well as institute corrective actions and preventive measures
Carry out detailed impact assessments for proposed change requests, proposing alternative cost-effective solutions where appropriate
Ensure Change Controls are developed, tested & released according to an agreed schedule and ensure all high business impact changes are escalated as appropriate

Delivery of Programme/Project solutions/Request for change

Responsible for leading the design and development of reporting solutions
Develop technical specifications for the reporting solution as well as for data transformations and custom data extractors
Ability to build reporting solutions from various data sources other than SAP
Ensure that product upgrades, enhancements, and future roll out projects meet business requirements and goals, fulfil end user requirements
Operating in a programme context, including liaising with the the SAP functional and development teams and working with people and organisations from different regions/cultures

Be part of and/or lead Small teams

Be the representative of Enterprise IT BO team in collaborating with the business to gather requirements, address issues and market new ideas
Understand, document and translate business requirements to team members
Drive solutions for new and on-going changes requested by the business.
Manage the delivery of solutions using vendors or internally
Maintain close working relationships with STS team members and infrastructure groups to ensure broad awareness of program status and issues

Design and Evolution of BI Solutions

The successful candidate will demonstrate the ability to manage all aspect of the business requirements and blueprinting process including:
Solution design and gap analysis with respect to the SAP BI Standard Content within the business blueprint project phase
Able to evaluate new BI functionality; recommending and implementing them
Developing and documenting the detailed solution design

Continuous Improvement

Work with other functional teams within IT and the Business to identify opportunities for implementation of standard BI solutions which can replace the existing custom reporting solutions
Maintain and enhance SAP BO skills and knowledge.
Increase knowledge in the SAP BW environment in the organization
Identify and recommend new technologies to management, as well as detail potential applications and implications for the business
Expected to provide positive influence to junior members of the SAP team and be capable of advising on additional process optimization/improvement opportunities

AF9947-Interior Design Manager | IKEA Dubai Festival City

2013-05-12T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

AF9655-Sales and Supply Support Assistant (X2) | Ikea | Doha Festival City

2013-05-12T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

To maximise product availability to the customer by ensuring that all operational objectives/metrics are delivered, including quality, quantity, cycle time and cost through development and execution of operational initiatives. Ensure that the ordering system is optimised. To be the store expert in the sales IT-system. Responsible for securing that all logistics KPI’S are produced in weekly and monthly reports and communicated to the managers that are responsible to act on these KPI reports.

AF11242-Research Executive | GMASCO

2013-05-12T01:00:00+01:00

Gulf Marketing Research is one of oldest research companies in the Gulf Region and provides vital market inputs to associated group and external companies across a range of marketing and business issues.

We are currently looking to recruit a Research Executive to be based from our Deira Office, Dubai.

Your duties will include the following:

Maintain a client service orientation by managing day-to-day administration of client service / sales activities and coordinating on analysis and reporting of assigned research projects through the following
Designs and plans research projects following client briefing and needs
Designs / supervises the design of questionnaires and methodologies of collecting information
Co-ordinates the execution of projects, informs clients on progress and gives specific instructions to other departments/suppliers regarding the collection and electronic processing of information
Co-operates with other departments / suppliers who will assist on the various stages of the above
Works on / supervises the analysis and interpretation of results, provides feedback to clients and supervises / writes reports and recommendations
Presents results of study to clients
Reports to a Research Manager
Some travel required

AF11276-Senior Sales Assistant l Marks & Spencer l City Center Alex

2013-05-12T01:00:00+01:00

Marks & Spencer is a world class market leader in high street fashion. Our stores are located through out the Gulf. The first Marks & Spencer store in the Middle East was opened in Dubai, in 1998. Other stores followed shortly, in Abu Dhabi, Sharjah, Kuwait, Qatar, Bahrain, and Oman.

We are seeking to hire a Senior Sales Assistant to join our team in Marks & Spencer store in City Center, Alexandria. In this role you will be responsible for:

Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF10573-Financial Analyst | Select Auto | Afghanistan

2013-05-12T01:00:00+01:00

Al Futtaim is looking for a Financial Analyst for its Select Auto business to provide analytical/commercial/information support to the Financial Controller and who contributes to performance review/operational decision making and improvement plans in meeting the company Profitability & financial objectives.

The key responsibilities of this role will include:

Variation analysis on monthly project calculation
(Actual v Forecast and Budget down to Net Profit)
Initiate booking and reporting of order intake, sales and standard margin for weekly reporting requirements
Controlling of receivables incl. dunning after coordination with Business Unit Finance Manager (BUFM)
Provide pricing inputs for bids / quotes based on vendor costs and appropriate margins
Verification of export regulations and requirements including import license, bureau veritas, re-export
Complete project execution guideline together with (Al Futtaim Shared Services (AFSS)
Ensure that there is adequate insurance cover for the people and assets on the ground. Prepare monthly reports as required by the insurance company.
Review and approve purchase orders in SAP (with Finance Manager Afghanistan) based on Project Target
Agreement (PTA) or Application for Expenditure (AFE)
Credit management activity, including completion of basic project data such as client name, address, etc. in SAP, as provided by Finance Manager Afghanistan or part of Project Execution Guideline.
Management of overdue receivables and related actions (e. g. contact customer, escalation, individual country risk)
Monitor warranty cost, non-conformance cost and penalties and ensure reimbursement.
Update and reporting of foreign currency cash flow of hedged contracts/orders
On an ongoing basis, analyse supplier SLA’s and invoice for any penalties as per contract, coordinating with Supply Chain on quarterly supplier performance reviews.
Support AFSS for booking of all invoices/ turnover including equipment, services, licenses, interest, etc. according to accounting method (AFG policies)
Support the claim management process for commercial evaluation based on customer contract, and quantification of potential claims towards all internal and external parties
Monitor and allocate incoming supplier payments through AFSS
Monitor and handle SAP reports
Ongoing project calculation in SAP
Entering and updating forecast data (values) into system monthly (with support from Regional Operations Manager, Finance Manager Afghanistan and Project Manager (PM))
Monthly / quarterly closing: value correction on costs (“stat. corrections”, “margin corrections”, “cost provisions”, “margin provisions”)
Prepare financial data as required for scheduled and unscheduled Select Auto meetings
Controlling, reporting & forecasting of financial figures (order intake, turnover margin and all costs) on monthly or weekly basis as determined by business need.
Prepare and analyse cash flows on monthly or weekly basis as determined by business need.
Determine procedure for project-specific ongoing project calculation/ controlling (based on reporting process and tool)
Provide input as required for logistic concept including (but not restricted to) incoterms, payment terms, commercial issues, logistics terms and conditions, etc., to Finance Manager Afghanistan
Clarification of project sourcing involving Select Auto and Automotive stakeholders
Generation of order intake calculation (based on last offer calculation)

AF10471-Procurement Executive X2 | Select Auto | Dubai

2013-05-12T01:00:00+01:00

Select Auto is a part of Al Futtaim Automotive Group. This company will cater to the regional requirements of Nato Forces and their Prime Contractors for supply of heavy equipment ,vehicles and their maintenance services. Select will be the single point of contact for customers of this profile and will operate as an internal customer for the other automotive group companies

Reporting to the Procurement Manager, you will ensure an end to end internal procurement solution for all assets and consumables. You will ensure that all procurement procedures, processes and priorities are adhered to and in accordance with best business practices and compliance to quality systems. Your main accountabilities will include:

Sourcing

Research and report on optimum procurement solution(s) based on time, cost and quality to ensure fit for purpose equipment and supplies.
Assist Procurement manager in ensuring that all procurement is synchronized against demand and within budget.
Maintain a centralized vendor database for all categories
Prepare & maintain a budgetary price & availability list for relevant equipment and vehicles
Maintain close liaison with suppliers on stock availability, readiness for shipment etc
Organize and maintain multiple purchasing tasks including seeking quotations, preparing financial evaluations, issuing Purchase Orders and following up on deliveries to UAE and other operational locations
Ensure all procurement and contracting practices are in accordance to AFG / Select Auto purchasing procedures and practices
Liaising with vendor for shipment / delivery schedule

Procurement

Reviewing and evaluating tenders and quotations in accordance with procurement processes.
Assisting Procurement Manager with investment applications.
Sourcing & Procurement of Spare parts, Consumables, Vehicles & Equipment in line with administrative and operational requirements, negotiating the most favourable contract terms / conditions possible, in order to achieve best value.
Supplier Analysis and Negotiation
Issuing Purchase orders and contracts and maintaining procurement files
Assist the Procurement Manager and Logistics Manager with management of shipments from point of order to delivery at final destination.

Reporting & Compliance

Maintain proper records of procurement related activities for any future reference or audit requirements.
Assisting the Procurement Manager with supplier evaluation.
Preparation and distribution of scheduled and ad hoc registers and reports.
Vendor Performance Rating and Management.
Benchmarking exercise to evaluate industry trend and new supplier selection.
Ensure that the processes, procedures and related timelines comply with organization's standard Procurement Processes & Policies.

AF9578-Sales Manager (x3) | First Motor Company | Riyadh Jeddah Khobar

2013-05-11T01:00:00+01:00

FMC:

First Motor Company, an Al Futtaim Group Company, represents Chery and Volvo cars in the kingdom of Saudi Arabia. Operating facilities in Riyadh, Dammam and Jeddah. First Motor Company incorporates Al Futtaim best practices and processes, ensuring a superior sales and service experience for our customers in one of the fastest growing automobile markets in the GCC.

To ensure highest standards in customer satisfaction in representing Volvo marquee with an approximate market share. Enhance profits for the company in line with business objectives of the company. Effectively conduct used car business to support new car sales (Volvo).

*To achieve and exceed sales targets and gross margins as per company guidelines and budgets.

*Project appropriate market share for the franchise, prepare department budget and monitor organization objective in terms of Sales & Gross margins and Expenses & Contribution.

*Esure that the department is adequately staffed, trained & motivated to deliver sales objectives effectively.

*Manage the sales operation to achieve appropriate market share and improve the Company’s image to set Customer Satisfaction Standards.

*Identify, review and follow-up lost clientele and achieve brand loyalty.

*Control Inventory to maintain optimum stock levels in tune with company policy to achieve maximum stock turnover.

*Evaluate market value for trade-in against new Volvo & Honda cars and resale value to price the cars.

*Assess repair cost to prepare the used car to a saleable condition.

AF10359-Sales Consultant | Lexus | RAK

2013-05-09T01:00:00+01:00

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of the automobile business in the UAE.

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota and Lexus, we also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

We currently have an opening for an experienced Sales Consultant to join the Lexus team in RAK.

Purpose:

This high-profile sales role working with the acclaimed Lexus brand requires exceptional standards of customer service and professionalism. The ideal candidate will be able to maximise every sales opportunity and build long term business relationships with all our customers.

Job Specifications:

Achieve and exceed the allocated sales target for new units, trade-ins, accessories and insurance policies
Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales
Adhere to company procedures, particularly around cash and credit handling, to ensure safety of cash and minimum bad debts
Constantly improve and update knowledge of product range, features and benefits
Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills
Complete used car appraisals and quotes within set timeframe to increase efficiency and sales
Follow-up with current and new customers via telephone enquiries and showroom walk-ins
Ability to problem-solve and ultimately deliver sales results within set timeframes

AF10923-Key Account Manager - Corporate Fleet | Lexus | Dubai

2013-05-09T01:00:00+01:00

Al-Futtaim is regarded as a pioneer in the Gulf region's Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.

We are currently looking to recruit a Key Account Manager to join Al Futtaim Motors, namely Lexus Fleet department. The incumbent will be responsible for identifying, qualifying and initiating business with Corporate Fleet Accounts.

Subsequently, to develop these accounts to accurately identify sustainable growth.

The key accountabilities will include:

Vehicle sales to existing Corporate Fleet clients
Prospecting for and development of new Corporate Fleet clients
Forecasting future sales and assessing future vehicle requirements
Assisting clients with after sales support as required to maintain high levels of customer satisfaction
Maintaining accounts receivables within guidelines

AF10580-Sales & Collection Executive I Techserve I Dubai

2013-05-09T01:00:00+01:00

Techserve is a one-stop service centre for National, Panasonic, Technics, Sanyo, Toshiba, Aftron and many other brands. The spectrum of products serviced includes Audio / Video systems, Office automation products, Home and Kitchen Appliances, Computers, Notebook PCs, Professional Audio/Video equipment, and Air Conditioners.

Backed by a team of trained service engineers, fully equipped workshops spread over 33,000 sq. ft., and a well stocked inventory of spares, consumables & accessories of over 40,000 different line items, Techserve is conveniently located at all the major Emirates in the UAE.

In this role you will be responsible for:

Ensure cheques/cash is collected in time from all channel partners
Sumit proof of delivery of all home delivery invoices in time to channel partners
Ensure that proper tracking is maintained for overdue payments and payments collected
Verify no discrepancy while collecting payments and inform concerned account managers accordingly

AF11268-Senior Adminstration l Marks & Spencer l City center Alex

2013-05-09T01:00:00+01:00

Marks & Spencer, part of Al Futtaim Retail, is a globally recognised retail brand offering stylish, high quality, great value clothing and home products as well as outstanding foods.

We are currently looking for a Senior Administration Assistant for our Marks & Spencer store, located in City Center, Alexandria. In this role you will be responsible for:

Processing accurately all administration related to merchandise
Accurate data entry into the system
Following company procedures related to stock and administrative documentation

AF10435-SAP Consultant Real Estate | Enterprise IT

2013-05-09T01:00:00+01:00

The EIT is responsible for creating, implementing and sustaining a world-class service provision and agile development capability to facilitate the ambitious growth and business transformation agenda of the Al Futtaim Group across all geographies. This covers Business Application Management, Infrastructure & Operations, Enterprise Architecture, Service Management, Information Security, IT Procurement and IT Governance. EIT also manages and innovates the entire life-cycles of a SAP ERP system for amongst others Automotive, Retail, Real Estate and Financial Services including development, selective outsourcing and application management. The Group Infrastructure includes data centers hosting state of the art servers & storage, converged networks, workplace, services and security systems.

Support and Maintenance of the SAP systems

The successful candidate will demonstrate the ability to manage configuration and other business process related activities including:

To provide an expert level of skills & knowledge in the evaluation, development, testing and delivery of SAP application and business process developments.
Collaborate with the business in identifying functional requirements for process groups, and create corresponding technical specifications.
Create and modify SAP configurations using defined development standards, procedures, and design specifications.
Develop test scripts, perform unit testing, and contribute to integration testing of development objects
Provide technical support to end users; diagnose and resolve application-related issues, identify root causes, as well as institute corrective actions and preventive measures.
Carry out detailed impact assessments for proposed change requests, proposing alternative cost-effective solutions where appropriate.
Ensure Change Controls are developed, tested & released according to an agreed schedule and ensure all high business impact changes are escalated as appropriate.
Expected to be involved in some support activities and a number of development activities and to have developed excellent business process design skills.

Design and Evolution of the business process design

The successful candidate will demonstrate the ability to manage all aspect of the business mapping and blueprinting process including:

Process design and gap analysis to standard SAP functionality within the business blueprint project phase
Able to evaluate the system strategies and requirements related to new SAP components; recommending and implementing them.
Developing and documenting the detailed design and configuration of the business process
Delivery of programme/project solutions
Responsible for leading the design and configuration streams within complex SAP solutions for a specific module.
Develop functional specifications for reports, forms, and interfaces, modifications and data conversions.
Legacy data mapping and integration to other modules and Legacy applications.
Operating in a programme context, including participation in cross functional teams and working with people and organisations from different regions/cultures.

Demonstrated commitment to change/incident management

Responsible for ensuring that the system change request process is adhered to in terms of quality and commitment to timelines for estimation/delivery
Responsible for ensuring that incidents are resolved as per approved Service Level Agreement
Responsible for identifying trends in incidents, and targeting areas for improvement

AF11259-Automotive Training Executive | Al Futtaim Automotive Academy | Dubai

2013-05-09T01:00:00+01:00

Al-Futtaim occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to our leading brands' worldwide growth. We represent Toyota, Lexus, Honda, Chrysler, Dodge, Volvo and Jeep automobiles as well as Hino Commercial vehicles.

We are establishing a brand new, state of the art Automotive Training Academy to develop our own Emirati automotive professionals. Al-Futtaim Automotive Training Academy is to develop the right team of automotive Emirati professionals who will support growth in all sectors of the automotive group.

We are looking to identify a talented Automotive Trainer to play an active part of in a team of Soft Skills Trainers in successfully providing Training programmes as required by Al-Futtaim Automotive Group for Sales, non technical After Sales and Customer facing job roles , underpinned by the respective Brand standards.

Reporting to the Sales and After Sales Development Manager.

The role will cover the development and implementation of a blended learning approach covering training needs analysis, programme development and impact measurement.

To work with stakeholders across the Al Futtaim Automotive division to identify development needs and translate in to high impact business relevant people development solutions.

The main duties and responsibilioties would be as follows:

Design and Deliver engaging people development programmes, ensuring that all distributor and company policies and procedures are adhered to, in line with Academy quality standards.
Create and encourage positive, energetic, memorable and productive learning Environments for all delegates/participants.
Complete ongoing Self-assessment of training programme content and delivery, to promote continuous improvement.
Support the Co-ordination and monitoring of all distributor training, to ensure Brand and distributor compliance.
Contribute to the analysing of standard performance reports, operational noncompliance and execution of structured action plans.
Ensure active promotion and continuous improvement of staff and customer engagement activities.
Develop training content and material and implement for front line (non technical) staff in distributor and retail branches.
Conduct Kaizen review of programme impact, make appropriate recommendations and ensure all changes are co-ordinated the Sales and After Sales Development Manager and Academy Operations Manager
Conduct competency testing as required.
Meet Academy KPI’s linked to Kirkpatrick measurement model
Invigilating Examinations
Maintenance and development of training aids and equipment.
Actively promote a safe and clean working environment in accordance with current legislation.
Actively promote equal opportunities and diversity in accordance with company policy avoiding discrimination
Assist with the orientation, training and coaching of staff, management and other stakeholders to increase efficiency within the workplace
Participate and execute adherence to company and distributor policy and procedure compliance.
Ensure the successful implementation of distributor commercial training, fix it right activities, value chain and Brand training activities.
Monitor, review and implement occupational health and safety, operational standards, technical support training activities.
Ensure all technical processes are implemented and adhered to from a Brand/Importer point of view.
Conduct branch visits as required to identify stakeholder training requirements and complete scoping documentation.
Support as required branches with training in relation to support in terms of campaigns, customer initiatives and new model launch activities.
Ensure compliance with respective Brand requirements and adherence to all distributor policies, related to training.
Support external company training by way of material development and subsequent delivery.

AF11260-Automotive Training Executive | Automotive Training Academy | Dubai

2013-05-09T01:00:00+01:00

Reporting to the Sales and After Sales Development Manager.

The role will cover the development and implementation of a blended learning approach covering training needs analysis, programme development and impact measurement.

To work with stakeholders across the Al Futtaim Automotive division to identify development needs and translate in to high impact business relevant people development solutions.

The main duties and responsibilioties would be as follows:

Design and Deliver engaging people development programmes, ensuring that all distributor and company policies and procedures are adhered to, in line with Academy quality standards.
Create and encourage positive, energetic, memorable and productive learning Environments for all delegates/participants.
Complete ongoing Self-assessment of training programme content and delivery, to promote continuous improvement.
Support the Co-ordination and monitoring of all distributor training, to ensure Brand and distributor compliance.
Contribute to the analysing of standard performance reports, operational noncompliance and execution of structured action plans.
Ensure active promotion and continuous improvement of staff and customer engagement activities.
Develop training content and material and implement for front line (non technical) staff in distributor and retail branches.
Conduct Kaizen review of programme impact, make appropriate recommendations and ensure all changes are co-ordinated the Sales and After Sales Development Manager and Academy Operations Manager
Conduct competency testing as required.
Meet Academy KPI’s linked to Kirkpatrick measurement model
Invigilating Examinations
Maintenance and development of training aids and equipment.
Actively promote a safe and clean working environment in accordance with current legislation.
Actively promote equal opportunities and diversity in accordance with company policy avoiding discrimination
Assist with the orientation, training and coaching of staff, management and other stakeholders to increase efficiency within the workplace
Participate and execute adherence to company and distributor policy and procedure compliance.
Ensure the successful implementation of distributor commercial training, fix it right activities, value chain and Brand training activities.
Monitor, review and implement occupational health and safety, operational standards, technical support training activities.
Ensure all technical processes are implemented and adhered to from a Brand/Importer point of view.
Conduct branch visits as required to identify stakeholder training requirements and complete scoping documentation.
Support as required branches with training in relation to support in terms of campaigns, customer initiatives and new model launch activities.
Ensure compliance with respective Brand requirements and adherence to all distributor policies, related to training.
Support external company training by way of material development and subsequent delivery.

AF11269-Technical Supervisor - Mechanical & HVAC | City Management | CFC | Cairo, Egypt

2013-05-09T01:00:00+01:00

Spanning 3 million square metres Cairo Festival City is a visionary mixed use urban community strategically located just 15 minutes from Cairo International Airport, along the Cairo Ring Road. Cairo Festival City features Egypt’s first indoor-outdoor retail and entertainment resort combined with luxury residential communities, prime office spaces, internationally renowned hotels, schools and an automotive park all set within a lush landscaped environment.

We are seeking to hire a Technical Supervisor - Mechanical & HVAC , who will be part of the City Management team. This position will be responsible for all Mechanical & HVAC technical services;within Cairo Festival City. Responsibilities will include but not limited to:

Ensure that all mechanical & HVAC technical services are maintained.
Closely monitor the maintenance programs, reports and results.
Closely monitor the performance of third party service providers.
Handle and execute client requests and complaints as received from Helpdesk.

AF11270-Technical Supervisor- Electrical Networks | City Management | CFC | Cairo, Egypt

2013-05-09T01:00:00+01:00

We are seeking to hire a Technical Supervisor - Electrical Networks , who will be part of the City Management team. This position will be responsible for all electrical networks technical services;within Cairo Festival City. Responsibilities will include but not limited to:

Ensure that all electrical and electrical networks technical services are maintained.
Closely monitor the maintenance programs, reports and results.
Closely monitor the performance of third party service providers.
Handle and execute client requests and complaints as received from Helpdesk.

AF11261-MEP Project Manager | City Management | Cairo Festival City | Cairo, Egypt

2013-05-09T01:00:00+01:00

We are seeking to hire a MEP Project Manager with extensive project management experience to be part of the City Management team. The job holder will ensure the execution of MEP projects within Cairo Festival City .

AF11265-Technical Supervisor - Plumbing & Water Networks | City Management | CFC | Cairo, Egypt

2013-05-09T01:00:00+01:00

We are seeking to hire a Technical Supervisor - Plumbing & Water Networks , who will be part of the City Management team. This position will be responsible for all technical services; plumbing & water networks within Cairo Festival City. Responsibilities will include but not limited to:

Ensure that all technical services for plumbing & water networks are maintained.
Closely monitor the maintenance programs, reports and results.
Closely monitor the performance of third party service providers.
Handle and execute client requests and complaints as received from Helpdesk.

AF11266-Technical Supervisor - Civil & Quality Control | City Management | CFC | Cairo, Egypt

2013-05-09T01:00:00+01:00

We are seeking to hire a Technical Supervisor - Civil & Quality Control, who will be part of the City Management team. This position will be responsible for all technical services; civil & quality control within Cairo Festival City. Responsibilities will include but not limited to:

Ensure that all civil & quality control technical services are maintained.
Closely monitor the maintenance programs, reports and results.
Closely monitor the performance of third party service providers.
Handle and execute client requests and complaints as received from Helpdesk.

AF11257-Soft Services Supervisor - Housekeeping & Pest Control (x2) | City Management | CFC | Cairo, Egypt

2013-05-09T01:00:00+01:00

We are seeking to hire 2 soft services supervisors , who will be part of the City Management team. This position will be responsible for all soft services; including housekeeping and pest control within Cairo Festival City. Responsibilities will include but not limited to:

Ensure housekeeping procedures and processes are maintained.
Closely monitor the pest control programs, reports and results.
Closely monitor the performance of third party service providers.
Handle and execute client requests and complaints as received from Helpdesk.

AF11262-Project Manager | Al Futtaim Engineering | Qatar

2013-05-09T01:00:00+01:00

Al-Futtaim Engineering is multi disciplinary engineering organisation which has been operating throughout the United Arab Emirates since 1974. As a member of the Al-Futtaim Group, we enjoy the benefits of being a part of one of the leading business houses operating in the lower Gulf Region.

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanityware and Facilities Management, the Al-Futtaim name spells quality & reliability.

Our MEP Projects division provides solutions from design, engineering, supply, installation and commissioning in one coordinated package or as individual services in conjunction with other contractors. Some of our projects are residential buildings, offices, shopping malls, hospitals, hotels, schools, showrooms, public utility buildings, industrial units, mosques, warehouses, high rise towers and Infrastructure works.

Providing efficient and professional services in project management, Design, Estimation, Execution, Supervision, co-ordination and the successful completion of the projects
Installing & Handing over all Electrical and Low current systems which includes Dimming & Lighting Control System, Fire Alarm System, Central Battery Emergency lighting System, Building Management System , Data-Structure Cabling System, Tele-communication System, CCTV, SMATV, Video Door Entry, Building Intercom System, Door Access Control System, Public Address , Back ground central Music System and Traffic Management system
Co-ordinating with the Client/Consultant, Project Management Team of Main-contractors, Sub-contractors and other service Contractors
Liaising with authorities like ADDC, DEWA, FEWA, SEWA, Etisalat, TECOM, Municipality and Civil Defense for all the related works
Dealing with the major suppliers for the entire material procurement starting from floating enquires till finalization of the supplier
Preparing Technical Submittal for the entire Electrical Materials based on Consultant's approved vendors list
Leading the design team in preparation of shop drawings for Electrical & Extra Low voltage systems
Being a construction Leader in execution of the entire Electrical & ELV systems
Attending Consultant's material & work inspections ,factory visits and Authorities Inspections

AF11224-Service Coordinator & Administrator | Al Futtaim Honda

2013-05-09T01:00:00+01:00

We are currently seeking for an experience Service Coordinator and Administrator to be a part of our National Service Department-Dubai reporting to National Service Manager.

The main responsibilities of the role will be:

1. Office & Human Resources Administration

1.a)Coordinating with HR or HR/ Admin related activities/issues of the department staff

Coordination for recruitment of staff. Conducting interviews, assessment and providing feedback to concern department heads.
Assisting new employees and coordinating for their uniforms, medical fitness test, Emirates ID, Health cards, coordinating with their HR inductions and other related joining requirements
Temporary & Permanent Transfers of staff
Coordinating for Salary issues/ HR issues
Coordination with administration for accommodation

1.b) Maintenance of admin related files such as Data Bank Files, Recruitment Test Papers

Handling sensitive and confidential company information with discretion.
Manage & coordinate staff evaluation activities & band performance

II. Purchase Order Creation

Creating Local Purchase Orders in SAP and maintaining files to keep record of all LPOs.
Clearing invoices after doing GR/IR in SAP and forwarding to Finance for payment after verifying the delivery notes.
Central procurement of all type of office supplies and cafeteria items, printing of workshop stationeries and coordinating with vendors
IT Procurement by creating a Catalogue Request for email creation, SAP authorization, purchase of Desktop PC, monitor, printer, company phones and others which is available in the catalogue as when and required for new/ existing users.
Coordination for Capital Expenditure, Property maintenance -requests for new assets, creation of LPO, sending LPO after been approved by department head.

III. Service Contracts Updating

Ensure contract processing is done with quality &quantity
Enhancement of contract process to resolve issues existing in contract process & solution for new contract scenarios

IV. Branches Coordination

Communicate information and provide immediate assistance to location.
Resolving staff queries promptly before escalating to higher level.

AF10807-Facilities Coordinator | Al Futtaim Motors HO| Dubai

2013-05-08T01:00:00+01:00

A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world’s most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.

We are currently looking for a Facilities Coordinator to work with at our Al Futtaim Motors and to be bases in Dubai. The facility coordinator will be coordinating with the Facilities Management team, businesses, vendors al"!d other all concerned and to enhance the customer experience.

You will be responsible for the following -

Coordinate with Facilities Management team, businesses, Service Providers.
Producing documents, briefing papers,reports and presentations.
Organizing and storing paperwork, documents and computer based information.
Organizing meetings with the service providers and other internal staff and to prepare the minutes.
Dealing with correspondence and writing letters.
Dealing with maintenance complaints, forwarding it to the concerned person and to ensure the job is complete to the end users satisfaction. Record details PR, PO, Invoices, etc., for all complaints

AF8704-Auto Painters | Al Futtaim Auto Center - Multiple Roles Across UAE

2013-05-08T01:00:00+01:00

We are currently seeking experienced Painters to join our Automotive team across UAE. In this role you will have following responsibilities:

Able to interpret and understand the job as requested in Repair Order.
Able to interpret and understand diagrams, drawings and symbols by referring to the manufactures shop manuals, repair bulletins or technical information.
Capable of working independently or with less supervision.
Have knowledge in computers or paint mixing programs
Good knowledge in dry sanding process
Capable of performing complete painting process, i.e. (surface prep to polishing)
Able to mix and tint paint as required.
Able to understand technical painting terms.
Able to adopt and apply clean and safe working environments
Usage of special tools and care of spray guns.
Follow manufacturers and dealer working standards and requirements.

AF8705-Auto Denters | Al Futtaim Auto Center - Multiple Roles Across UAE

2013-05-08T01:00:00+01:00

We are currently looking for experienced Denters to join our Bodyshop team in diffrent workshops across the UAE.

You will have the following skills and experience:

Previous/current denting/body repair experience within a reputable dealership/workshop
Ability to assist Foreman / Service Advisor on proper repair order write-up
Ability to perform accurate diagnosis and repair procedures
Ability to write repair estimate report
Capability to follow the system of quality control inspection in order to prevent or correct faulty workmanship which falls below standard
You will be a strong team player, with the ability to produce excellent standards of work on a consistent basis
Strong communication and interpersonal skills
Ability to understand English as the medium of communication.

AF11238-Volvo Technician (X2) | DOMASCO | Qatar

2013-05-08T01:00:00+01:00

We require experienced Technicians to join our Volvo Workshop in Doha.

The main responsibilities of the role will include (but not be limited to):

Conduct basic servicing and routine maintenance.
Operate lifts, tools and related workshop equipment
Usage of service manuals
Capable to identify extra jobs required other than basic jobs
Drive vehicles safely inside workshop and awareness on workshop safety and regulations
Undertake basic electrical jobs
Undertake computer based Self Learning for product awareness

AF10387-Parts Sales Assistant | FAMCO | Abu Dhabi

2013-05-08T01:00:00+01:00

This position is based in Abu Dhabi. The main functions of the role are as follows:

JOB ACCOUNTIBILITIES / CONTENTS:

Attend to customer enquiries over the telephone for parts prices and availability.
Process quotations in the computer system based on enquiries received from customers through FAX or e-mail.
Correspond with customers regarding status of quotations and for any queries regarding their enquiry.
Check parts availability from the supplier web-based system.

AF11244-Retail Sales Executive | Al Futtaim Motors | Al Ain

2013-05-08T01:00:00+01:00

We are currently looking to recruit experienced Sales Executives to work within our Toyota operations in Al Ain.

The primary focus of the role will be to achieve and exceed allocated unit sales targets, by ensuring maximum customer satisfaction.

Your main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target
Customer Satisfaction: Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales
Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably

AF11249-Retail Sales Executive | Al Futtaim Motors | Dubai

2013-05-08T01:00:00+01:00

We are currently looking to recruit experienced Sales Executives to work within our Toyota operations in Dubai.

The primary focus of the role will be to achieve and exceed allocated unit sales targets, by ensuring maximum customer satisfaction.

Your main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target
Customer Satisfaction: Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales
Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably

AF11243-Project Manager (Contracts) | Al Futtaim Interiors | Dubai

2013-05-08T01:00:00+01:00

FAMCO has operations in Dubai, Abu Dhabi, Al Ain, Ras Al Khaimah and in December 2011, FAMCO acquired the Volvo Construction Equipment distributor for the Kingdom of Saudi Arabia (Al Rehab) and now operates with 5 branches across the Kingdom.” The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.

We are looking to recruit a Project Manager (Contracts) to work in the Al Futtaim Interiors office in Dubai

Principal Accountabilities (Essential Functions):

Technical coordination with principles and other related suppliers, ensuring all the required technical information is available for the sales team.
To liaise with the Design department to provide the sales team with all necessary sales tools including presentations, drawings and comparisons with competitors.
Coordination with the logistics & inventory control department ensuring the project success for the customers.
Assist or manage as required, the necessary site surveys for the major projects.
Manage & provide overall support in tender submissions, pre qualifications, Government registrations etc.
The role reports directly to the National Sales Manager and is key to implementing the required technical support to the sales team during project update meetings.
To take control of major Projects, including customer site liaison and confirmation of technical queries.
Communication and negotiation with internal and external suppliers across the appointed territories with regards to running and future projects.
A focus on best practice, continuous improvement, customer satisfaction and the drive for industry leadership.

AF11250-UAE National - Auto Sales Executive Programme

2013-05-08T01:00:00+01:00

Purpose:

To provide a central point of contact between the brand, Al-Futtaim and the customer for the after sales activity and to develop and build long term business relationships. Ensuring high levels of customer service in line with company policy, procedures & standards, the ideal candidate will be able to maximise all sales opportunities through managing the customers effectively.

Job Specifications:

Achieve or exceed allocated sales targets for new units, trade-in, rust proofing’s and insurance policies
Achieve or exceed CSI objectives. This ensures customer satisfaction and thereby repeat sales
Ensure that company procedures are adhered to, whilst handling cash and credit in particular. This ensures safety of cash and minimum bad debts
Constantly improve and update product knowledge range, features and benefits
Inquisitive about the automotive industry, paying particular attention to new features, technical developments, market trends, selling techniques and customer handling skills
Carry out used car appraisals and quotes within set timeframe, hence increasing efficiency and increasing sales of new units
Follow up with prospective buyers. The Job holder will attend to telephonic enquiries and showroom walk-in customers
Ability to problem-solve and ultimately deliver sales results within set timeframes

AF11251-UAE National - Retail Sales Programme

2013-05-08T01:00:00+01:00

في هذا الدور الذي ستكون مسؤولا عن

توفير خدمة العملاء الممتازة

تجهيز المعاملات بسرعة وبدقة

تقديم المشورة للعملاء

فوز البائعين على تحقيق أهدافهم

الحفاظ على عرض فعالة ملفت للنظر في مخزن

التباهي بالجذب في المخزن والحفاظ على معيار عالية

متابعة إجراءات التشغيل

تزويد الزبائن تجربة متعة للتسوقً

Please DO NOT APPLY UNLESS YOU ARE AN EMIRATI!

We are looking for a UAE National - Retail Vocational trainee to work in our offices based in Dubai.

In this role you will be responsible for:

Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF11246-Driver | AL Futtaim Motors | Abu Dhabi

2013-05-08T01:00:00+01:00

Al-Futtaim Motors are the sole distributors for Toyota, Lexus and Hino brands in the UAE. Since the company's inception in 1955 it holds the pre-eminent position of being the largest distributor of automotive products and services in the UAE. We also hold the distinction of being one of the largest private conglomerates in the gulf region.

Al Futtaim Motors enjoy's undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota and Lexus, we also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

We are currently seeking an experienced Driver to join Toyota team in Abu Dhabi. The key responsibilities of this role are

Handle vehicular traffic in and around the workshop
Go to banks to collect and deposit cash / cheques, encash petty cash cheques / customer's cheques and handover the documents / cash to the concerned personnel
Go to Insurance companies, Private companies, Government Departments, showrooms, other AFM workshops, Head Office, Post office, etc. and deliver / collect documents / mail / invoices etc and handover the same to the concerned personnel
Ensure efficient and safe movement of vehicles within the workshop, namely from and to Workshop Reception, shopfloor, parking areas, washing bays, valet centres etc
Ensure periodical maintenance and renewal of annual registration of workshop vehicles
Transport staff daily to and from workplace. Also transport VIP Visitors, customers and staff as and when required. In specific cases, collection and delivery of vehicles from customer's premises

AF11239-Driver | Al Futtaim Motors | Dubai

2013-05-07T01:00:00+01:00

We are currently seeking an experienced Driver to join Toyota team in Dubai. The key responsibilities of this role are

Handle vehicular traffic in and around the workshop
Go to banks to collect and deposit cash / cheques, encash petty cash cheques / customer's cheques and handover the documents / cash to the concerned personnel
Go to Insurance companies, Private companies, Government Departments, showrooms, other AFM workshops, Head Office, Post office, etc. and deliver / collect documents / mail / invoices etc and handover the same to the concerned personnel
Ensure efficient and safe movement of vehicles within the workshop, namely from and to Workshop Reception, shopfloor, parking areas, washing bays, valet centres etc
Ensure periodical maintenance and renewal of annual registration of workshop vehicles
Transport staff daily to and from workplace. Also transport VIP Visitors, customers and staff as and when required. In specific cases, collection and delivery of vehicles from customer's premises

AF11002-SME Sales Executive X2 | AL Futtaim Motors | Abu Dhabi

2013-05-07T01:00:00+01:00

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.

Achieve and exceed the allocated sales target for new units, and insurance policies
Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales
Adhere to company procedures, particularly around cash and credit handling, to ensure safety of cash and minimum bad debts
Constantly improve and update knowledge of product range, features and benefits
Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills
Ability to problem-solve and ultimately deliver sales results within set timeframes

AF11233-Picker | FAMCO | Dubai

2013-05-07T01:00:00+01:00

The selected candidate will be responsible for the checking and binning of parts and/or the picking and delivery of parts.

Job duties

The main duties of your role will include:

Receive the incoming goods, unpack, check and place the parts in the respective bin location as per the binning list provided
Inform the Store Keeper for any short receipts and damaged parts received in the shipments
Perform regular stock count as per the list provided
Pick the parts as per the picking list, check and issue to the customers in the parts counter & workshop technicians.
Pack the goods when required
Ensure proper housekeeping of the warehouse area assigned

AF10339-Technician - Truck & Bus | FAMCO | Abu Dhabi

2013-05-07T01:00:00+01:00

We are looking to recruit an experienced Truck & Bus Repair Technician to join our FAMCO service operations in Dubai.

The Key Accountabilities of this role will include;

Repairing and servicing vehicles according to dealer/distributor standards and within the flat rate time
Ensuring assigned service jobs are executed in line with established work procedures, time standards and housekeeping standards, so that the overall objectives of productivity are met or exceeded
Ensuring customer's vehicles are consistently fixed right the first time
Making efficient use of existing facilities equipment and other workshop resources to ensure increase customer satisfaction and reduce comeback jobs while
Supporting the workshop to maintain a positive image and ensure more repeat referrals and business output
Performing quality control checks on the entire vehicle serviced
Adhering strictly to technical specifications as laid down by manufacturer, or as instructed by management
Noting the description of all work performed on the back of repair order if required
Tagging all warranty replaced body parts according to laid down rules and handing to Warranty or Parts Dept
Ensuring all oil and parts used are booked out on repair order
Ensuring time started and completed are entered on Repair Order
Possessing a complete set of tools, as per distributor requirements, and maintaining in good working order
Accepting responsibility for supporting apprentices/helpers via training/explanation/practice, the necessary skills required to perform the job correctly, thereafter to inspect/monitor the work and rectify any problems.

AF11229-Sales Executive | Al Futtaim Motors - Hino

2013-05-07T01:00:00+01:00

Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, AF Motors also holds exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer and Toyota/BT material handling equipment.Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the United Arab Emirates, and leads the rapid development of the country's automotive business, while continuing to contribute to Hino trucks and Toyota material handling equipment worldwide growth.

To provide full back-up support to these world-class franchises, Al Futtaim Motors have an established network of showrooms and service & parts centers throughout the UAE.

We are currently looking to recruit a Parts Sales Executive within our Commercial Vehicles Division. Reporting to the Parts Manager, you will be responsible for developing the spare parts business in an assigned area by maintaining strong relationships with the customer.

The responsibilities of this role will include the following:

• Receive customer enquiries and identify the correct part numbers using Parts Catalog / Microfiche / Electronic Parts Catalog EPC based on customer requirement
• Check availability of required parts and prepare quotation where required, based on the guidelines provided by the customer and negotiate prices
• Conduct all transactions with customer pleasantly and courteously with an emphasis on customer service
• Work within agreed discount structure with regards to customer terms, taking into account sensitive areas such as credit
• Seek ways to increase parts and workshop sales by identifying customer needs and incremental items to sell
• Ensure that all parts sold and issued are in serviceable condition and suitable for their intended use
• Ensure all documentation related to stock movement, both routine and exceptional, is accurately recorded within the stock control system
• In cases of non-availability of parts, prepare special orders to Parts Division and respective branches and following up for the timely receipt
• Arrange for Parts delivery to customers where necessary
• Maintain strong relationships with customers for protecting company's interest and increasing sales

AF11237-Service Engineer for our MEP Maintenance - Dubai l Al Futtaim Engineering

2013-05-07T01:00:00+01:00

In this role you will be responsible for:

Providing year-round maintenance service for customers under AMC
Planning and organise maintenance teams structure as per divisional and job req
Addressing system breakdowns using full technical knowledge
Satisfying the customer’s immediate needs in terms of prompt and accurate response
Monitoring the cause of any recurrence of breakdown calls by the same client
Identifying cost-control tactics to check maintenance expenses
Supporting the team in all day to day operational requirements
Ensuring timely completion of all contractual obligations as per respective SLA's
Maintaining highest standards of communication and customer service culture
Helping the team in maintaining highest HSE standards and practices

AF11222-Technician (x3) | Al Futtaim Honda - Across UAE

2013-05-06T01:00:00+01:00

Honda has been a strong and popular brand in the United Arab Emirates since it was first introduced here in the 1970's by the Al-Futtaim family. Under the control of the Al-Futtaim Group Honda's presence in the market has grown considerably aided of course by excellent products - cars, motorcycles and power equipment. We are the sole distributor for all Honda products in the UAE and our nationwide network of showrooms cover the country to enable everybody to experience and enjoy the Honda range of products easily and conveniently.

In this role you will have following responsibilities:

Conduct repairs and maintenance on passenger Sedans and 4 wheel drive vehicles
Able to diagnose electrical and mechanical defects and capable doing troubleshooting
Final inspection and quality testing of vehicles
Assist technical support team to prepare field technical reports
Usage of special service tools including intelligent testers and scan tools
Capable of handling circuit racings and electronic control units
Provide estimations of repairs & services
Knowledge on line service schedules
To be a team leader as and when required and guide co technicians
Follow dealer workshop standards and requirements

AF11223-Service Advisor (x3) | Al Futtaim Honda - Dubai & Abu Dhabi

2013-05-06T01:00:00+01:00

Al Futtaim Honda is one of the UAE's most popular automotive brands and enjoys a presence here dating back to the 1970's when it was introduced by the Al-Futtaim family. Honda's presence in the market has grown considerably, aided of course by excellent products - a car for every occasion, motorcycles, marine motors and other power products to make lives easier. We are the sole distributor for all Honda products in the UAE and our nationwide network of showrooms cover the country to enable everybody to experience and enjoy the Honda range of products easily and conveniently.

This is an exciting opportunity for experienced Service Advisors to work for one of our primary Automotive business in Dubai & Abu Dhabi.

Service Advisors are the first contact in the Workshop for a customer and provides a window to the workshop. Job holder should be an image builder for the Service Department and present a picture of faith and confidence.

In this role you will have following responsibilities:

Receive Customer Vehicles for Service and Repair Jobs and raise repair orders on Dealer Management Systems (DMS).
Technically competent to understand the customer needs and requirements and accordingly raise Service Orders.
Able to provide detailed explanation on jobs to be carried out on vehicle.
Provide detailed explanation and technical justification for additional repairs with cost Estimate and obtain approval from customers.
Ability to advise customers on the required vital jobs..
Should have flair for Selling Value added Services, Service Contracts and accessories.
Able to make every effort to resolve Customer Complaints and ensure customer has positive ownership experience.
Regularly follow up with Workshop controller and technicians on his vehicles and update Customers regularly on the job progress and ensure delivery of the vehicle at the promised time.
Raise Warranty approvals
Raise special orders for parts not available and follow up and keep customer informed.
Prepare Invoices on DMS and arrange for Active delivery of vehicles.
Follow up payments of credit customers and ensure collection within stipulated time.
Regularly monitor orders raised by him and ensure timely billing.
Conduct post service follow up to ensure customer satisfaction.

AF11221-Painter (x2) | Al Futtaim Honda - Dubai & Abu Dhabi

2013-05-06T01:00:00+01:00

We are currently seeking experienced Painters to join our Honda team in Dubai & Abu Dhabi. In this role you will have following responsibilities:

Able to interpret and understand the job as requested in Repair Order.
Able to interpret and understand diagrams, drawings and symbols by referring to the manufactures shop manuals, repair bulletins or technical information.
Capable of working independently or with less supervision.
Have knowledge in computers or paint mixing programs
Good knowledge in dry sanding process
Capable of performing complete painting process, i.e. (surface prep to polishing)
Able to mix and tint paint as required.
Able to understand technical painting terms.
Able to adopt and apply clean and safe working environments
Usage of special tools and care of spray guns.
Follow manufacturers and dealer working standards and requirements.

AF10540-Service Manager – Power & Industrial Products | FAMCO | Abu Dhabi

2013-05-06T01:00:00+01:00

We are looking for an experienced Service Manager – Power & Industrial Products to join FAMCO’s Dubai Power Products Team.

Job Specifications and Requirements

Revenue and contribution from service operations forms an important part of overall dealer performance.
This role has operational responsibility for service operations within the Division, requiring close communication with the Divisional Head, Sales Teams and principals.
Implementation of consistent best practice and safe working practice is a key factor.
A wide range of equipment is supported by this division, requiring extension product knowledge and experience. Products include Ingersoll Rand (air compressors, dryers, control panels, air tools, pumps, winches & hoists), Himoinsa (generators and lighting towers), Yanmar (marine engines, industrial engines and generators), Honda marine engines.

AF11220-Risk Engineer | Orient

2013-05-06T01:00:00+01:00

The duties and responsibilities for this role are:

Conducts on site-risk surveys for existing and prospective risks, in order to independently assess the risk from insurance point of view by paying special attention to inherent risk features, both favourable and adverse, available risk mitigating factors etc.
Identify risk improvement measures wherever necessary in order to improve the quality of the risk and discuss with the customers
Collating relevant risk information during onsite visits including but not limited to process carried out, materials used and past incidents leading to any loss or damages and collecting photographic evidence wherever permissible.
Carry out Loss Estimate Calculations based on the features identified during onsite surveys and information gathered
Coordinating with department and external agencies including brokers, in order to gather information of the risk proposed for insurance.
Promptly arranging Risk Survey reports noting the features identified during onsite surveys to the underwriters which will assist them in their decision making process as to acceptability of a particular risk and if so, terms and conditions, recommendations, if any, and loss estimate calculations.
Communicate customers as to the improvements measures identified during the survey after consultation with underwriters and follow up compliance with in the give time frame
Maintains an up-to-date knowledge if the assigned line (s) of business including process technology, loss prevention, construction and other related issues that may impact the decision making process for underwriters.

AF11226-Senior Business Analyst - Automotive IT | Enterprise IT | Dubai, UAE

2013-05-06T01:00:00+01:00

Al-Futtaim Enterprise IT provides support to the Al-Futtaim Group across all geographies. It manages the IT application and infrastructure across various lines of business including Automotive, Retail, Real Estate and Financial Services. The core components of EIT are Business Application Management, Infrastructure & Operations, Enterprise Architecture, Service Management, Information Security, IT Procurement and IT Governance.

The Sr. Business Analyst– Automotive to understand the business needs and help document this in requisite details. The ideal candidate would work with Sr Business solution manager and be one of the points of contact between the Automotive business unit and Enterprise IT. His primary job will be assisting and supporting the Sr. Business Solution manager in providing optimal business solutions which meets the client business requirements, adding value through adoption of best practice, business process improvement and elimination of redundant activities within business process.

The role also warrants leadership and organizational skills to manage the client, ability to translate their requirements, conduct business workshops and prepare the business case documents.

Other responsibilities will include:

Support the Sr. BSM in the delivery of Program / Project solutions / Request for Change
Assisting in Vendor / Customer management and negotiations with various vendors.
Assist in evaluation of techno functional bid evaluation based on documented business requirements.
Support the Sr. BSM in managing all levels of client interface from middle management and to operational levels.
Lead and oversee the development of proposals, value propositions, alliances and contract negotiations with assigned business units.

AF9975-Senior Consultant - SAP VMS DBM Automotive | Enterprise IT | Dubai, UAE

2013-05-06T01:00:00+01:00

The Sr. Consultant – Automotive SAP VMS/DBM needs to understand and can implement the best Business Processes in a SAP environment by designing appropriate solutions supporting the customers business processes as part of the overall SAP programme. The Senior Consultant – Automotive (SAP) will be responsible for the global solution which includes responsibility for the method and processes used to translate business requirements into a coherent solution considering balancing both the functional needs and data architecture. The candidate will provide an expert level of skills & knowledge in the evaluation, development, testing and delivery of Automotive application and business process developments. The primary solution focus area of the job is SAP Automotive – Vehicles/Units which would require knowledge & experience of SAP IS Automotive (SAP Vehicle Management system and SAP Dealer business management)and SAP Sales & distribution

Other responsibilities will include:

Design and Evolution of the business process design
Delivery of Programme / Project solutions / Request for Change
Supporting the SAP solutions
Functional Team and Business User Coordination

AF11217-Retail Sales Executive | Al Futtaim Motors | Korfakkan

2013-05-06T01:00:00+01:00

We are currently looking to recruit experienced Sales Executives to work within our Toyota operations in Korkakkan.

The primary focus of the role will be to achieve and exceed allocated unit sales targets, by ensuring maximum customer satisfaction.

Your main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target
Customer Satisfaction: Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales
Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably

AF11218-Finance Manager | Al Futtaim Group Real Estate

2013-05-06T01:00:00+01:00

About Al-Futtaim Group Real Estate (AFGRE)

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

Dubai Festival City is an Al-Futtaim Group Real Estate development project which covers 5.2 million sq m and stretches 3 kilometres along the historic Dubai Creek that optimizes the thriving and visionary spirit of Dubai.

Dubai Festival City is an established creek side, mixed use destination and premier waterfront community interconnecting finest residential, shopping, dining, leisure & entertainment, international hotels, schools, golf course, automotive park and offices. It is formed into three distinct districts and connected by a 30 kilometers internal road network and creek side promenade. This existing community offers freehold villas and apartments for sale and lease which combine traditional and contemporary architecture. Upon completion, the community will be home to 50,000 residents living in 20,000 villas and apartments, and ideal place to work for 50,000 office staff.

About Festival Centre

About Cairo Festival City

We are currently looking for a Finance manager to provide financial management decision support and control across the commercial portfolios of Dubai Festival City. This includes day to day accounting activities, month end accounting, and fully engaging with the business to prepare plans, budgets, forecasts and monthly variance analysis across the selected assets.

AF11219-Senior Accountant | Al Futtaim Group Real Estate

2013-05-06T01:00:00+01:00

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

Dubai Festival City is an established creek side, mixed use destination and premier waterfront community interconnecting finest residential, shopping, dining, leisure & entertainment, international hotels, schools, golf course, automotive park and offices. It is formed into three distinct districts and connected by a 30 kilometers internal road network and creek side promenade. This existing community offers freehold villas and apartments for sale and lease which combine traditional and contemporary architecture. Upon completion, the community will be home to 50,000 residents living in 20,000 villas and apartments, and ideal place to work for 50,000 office staff.

About Festival Centre

About Cairo Festival City

To assist in the production of the Operations accounts of the Retail business and to ensure that internal controls and DOA is followed and adhered to.
To ensure accuracy, integrity and quality of all payments made to suppliers.
To ensure accuracy, integrity and quality of all invoices produced for customers.
To ensure accuracy, integrity and quality of all General Ledger accounting transactions, journal entry transactions and supporting documents.
To assist in monthly closing process (i.e., accrual entries, revenue recognition, expense reporting and account reconciliation).

AF11214-Childrens Playroom Attendant | IKEA Dubai Festival City

2013-05-05T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

Assist in customer service function which is Playroom in a friendly and professional manner.

AF11215-Sales Engineer for our Air Conditioning Division - Dubai l Al Futtaim Engineering

2013-05-05T01:00:00+01:00

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitary and Facilities Management, the Al-Futtaim name spells quality & reliability.

Air-Conditioning division is a Multi-disciplinary division taking turnkey contracts involving Design, Supply, Installation, Testing & Commissioning for various segments like Villas, Multi-storied buildings, warehouses, process cooling, computer rooms, electronics telephone exchanges etc. The division is supported by a team of highly trained Sales managers, Planning and Installation Engineers, Technician and Helpers.

Backed by a large fleet of fully equipped mobile service vehicles, the division also caters to all needs of warranty & after sales services and also undertakes maintenance contracts

Based in Dubai the Sales Manager would be responsible for :

Liasing with exisiting and new consultants and contractor
Designing, estimating and executing chilled water projects in Dubai & Abu Dhabi

AF11210-Legal Assistant | DOMASCO | Qatar

2013-05-05T01:00:00+01:00

Having won the recent bid to host the FIFA World Cup in 2022, opportunities to generate more business and earn excellent incentives over the next few years are excellent as the country embarks on a massive infrastructure and event hosting programme. The population growth during these years should be substantial offering great potential to achieve and offer great customer service.

He / She should be well conversant in English /Arabic
Prepare correspondence, reports and materials which are clear and easy to understand for meetings and presentations
Show excellent organization skills by arranging and coordinating meetings and conferences
Attending meetings making note of all relevant discussions and typing clear and concise minutes
Coordinate diaries
Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
Where required assist the Manager-Legal with administrative matters.
Handle all filing responsibilities by maintaining accurate records of documents and papers to enable him easy retrieval
Answer telephones and handle in appropriate manner
Handing all enquires & queries ensuring all messages are taken thoroughly and passed to the relevant member of the team for action
Show a flexible attitude by taking on additional duties during busy times
Assist with preparing Legal Documents in both Arabic and English
Should have Arabic / English typing knowledge

AF10988-Technician - Truck & Bus | FAMCO | Dubai

2013-05-05T01:00:00+01:00

We are looking to recruit an experienced Truck & Bus Repair Technician to join our FAMCO service operations in Dubai.

The Key Accountabilities of this role will include;

Repairing and servicing vehicles according to dealer/distributor standards and within the flat rate time
Ensuring assigned service jobs are executed in line with established work procedures, time standards and housekeeping standards, so that the overall objectives of productivity are met or exceeded
Ensuring customer's vehicles are consistently fixed right the first time
Making efficient use of existing facilities equipment and other workshop resources to ensure increase customer satisfaction and reduce comeback jobs while
Supporting the workshop to maintain a positive image and ensure more repeat referrals and business output
Performing quality control checks on the entire vehicle serviced
Adhering strictly to technical specifications as laid down by manufacturer, or as instructed by management
Noting the description of all work performed on the back of repair order if required
Tagging all warranty replaced body parts according to laid down rules and handing to Warranty or Parts Dept
Ensuring all oil and parts used are booked out on repair order
Ensuring time started and completed are entered on Repair Order
Possessing a complete set of tools, as per distributor requirements, and maintaining in good working order
Accepting responsibility for supporting apprentices/helpers via training/explanation/practice, the necessary skills required to perform the job correctly, thereafter to inspect/monitor the work and rectify any problems.

AF11149-Marine Estimator | FAMCO | Dubai

2013-05-05T01:00:00+01:00

Al-Futtaim Marine

Peace of mind. A reliable service. Refreshingly simple.

Al-Futtaim Marine is a newly established marine company based in Festival City Marina - with a customer service orientated philosophy.

With an exceptional background in the regional automotive industry, as well as a strong foothold in many other industry sectors, Al-Futtaim has naturally progressed into the marine leisure business, bringing with it an unparalleled infrastructure and secure foundation

Al-Futtaim Marine offers the following services:

Yacht Servicing and Preventative Maintenance Packages
Leisure Engine Sales and Servicing – Honda Marine & Yanmar
Yachts Sales – New and Used
Charter
Marine Components
Marine Consultancy
Marine Insurance

Product knowledge, hands-on experience, regional familiarity and outstanding customer service skills are what have driven our selection criteria for the Al-Futtaim Marine team. Our team intends to treat clients as they’d like to be treated - we stand ready to bring peace of mind and refreshingly simple approach to the leisure marine industry.

The Marine Estimator will be responsible for:

Developing & Selling a range of profitable products & Services for the Pleasure Craft Industry that suits the end users requirements
Developing new clients from the Al-Futtaim Marine’s key brands and prime waterside facilities
Assist Al-Futtaim Marine in becoming the regions strongest Yacht Sales / Service Distributor
Work within a matrix organisation that manages the operations across markets through distributors, dealer and end user channels

Job Responsibilites

Completes proposals, submittals, estimates and bid summary sheets
Identifies and communicates all special requirements on estimates to owners
Identifies and communicate all bonding/security requirements to owners and controller
Thoroughly reviews all customer specifications, drawings, and technical data
Develops detailed itemized listing of required work tasks based on review of bid request
Produces labour, material, and subcontractor price estimates for all required work
Produces craft hours and subcontractor estimates on projects
Develops long lead and critical material list as required
Prepares estimates for Change Orders on new and existing projects
Analyses subcontractor quotes to determine the best choices for sourcing
Compares subcontractor to in-house costs in order to make outsourcing decisions
Utilizes historical cost data in order to develop accurate bid standards

AF11157-Sales Executive | Al Futtaim Group Real Estate

2013-05-01T01:00:00+01:00

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

About Festival Centre

We are currently looking for a Residential Sales Consultant to maximise the Asset value of the Residential property portfolio by determining the most rewarding strategy to ensure best value is generated and that each and every customer that deals with our business obtains the very best level of honesty, trust and professionalism at all times during and post transaction.

AF11195-Freight Manager | Al Futtaim Logistics | Dubai

2013-05-01T01:00:00+01:00

Al-Futtaim Logistics is a leading Supply Chain Management company in Dubai, UAE, with our major shareholder being one of the largest business houses in the lower Gulf region. Al-Futtaim logistics, started as a small warehouse for Al-Futtaim products about 25 years ago, and has developed over the years into one of the largest logistics service providers in the UAE. We have nearly 700 people on our diverse team from 20 different countries.

We offer superior pan-Arab supply chain management solutions including warehousing and distribution, freight forwarding as well as IT solutions and Supply Chain Design and Consulting. The company has an international network of offices and agents for overseas freight and warehousing and distribution centres in all major UAE cities and ports.

We are currently looking to recruit an experienced Freight manager to work from our Jebel Ali based operations. Effectively manage and lead the freight department operations activities and team members to ensure ongoing department profitability. Ensure service levels to both internal and external customers are exceeded.

Your main duties and responsibilities will include:

Intimate understanding of freight P&L including reasons for cost / revenue variations
Management and review of all freight department process and procedures with a view to maximize efficiencies and productivity
Management of operational process within operating platform EDI
Develop and maintain high levels of staff morale and operational best practice.
Establishment of internal and external SOP / SLA.
Creation and maintenance of operational KPI’S to measure performance and profitability of the business unit
Group and non-group business development
Review and analysis of vendor service and pricing

AF11196-GM- Freight | Al Futtaim Logistics | Dubai

2013-05-01T01:00:00+01:00

Al-Futtaim Logistics is a leading Supply Chain Management company in Dubai, UAE, with our major shareholder being one of the largest business houses in the lower Gulf region. Al-Futtaim logistics, started as a small warehouse for Al-Futtaim products about 25 years ago, and has developed over the years into one of the largest logistics service providers in the UAE. We have nearly 500 people on our diverse team from 20 different countries.

We are currently looking to recruit an experienced General Manager - Freight to work from our Jebel Ali based operations. You will be responsible for ensuring the profitability and growth of the Freight department through efficient and effective management, strong proactive leadership, technical proficiency, proactive customer interaction, and strong Employee Engagement.

Your main duties and responsibilities will include:

Full P&L responsibility for freight forwarding and related logistics operations
Maximisation of resources – human, property, systems to deliver new and organic business growth
Development and enhancement of group and non group customer relationships through managed sales pipeline
Delivery of business cohesion, harmonisation and achievement of best practice operational procedures, operational excellence against internal SOP’S and agreed customer SLA’S
Ensure performance enhancement and succession planning to create an environment of superior performance with the capacity to engage and maintain new business acquisitions
Responsible for local and international industry regulatory compliance
Responsible for development of Al Futtaim Logistics presence in the region through attendance and participation in selected industry conferences along with managed pipeline meetings with tier one and two shipping companies and airlines.

AF11198-Customs Manager (x2) | Al Futtaim Logistics | Dubai

2013-05-01T01:00:00+01:00

Al-Futtaim Logistics is a leading Supply Chain Management company in Dubai, UAE, with our major shareholder being one of the largest business houses in the lower Gulf region. Al-Futtaim logistics, started as a small warehouse for Al-Futtaim products about 25 years ago, and has developed over the years into one of the largest logistics service providers in the UAE. We have nearly 500 people on our diverse team from 20 different countries.

We offer superior Pan-Arab supply chain management solutions including warehousing and distribution, freight forwarding as well as IT solutions and Supply Chain Design and Consulting. The company has an international network of offices and agents for overseas freight and warehousing and distribution centres in all major UAE cities and ports.

We are currently looking to recruit a Customs Manager to work from our Dubai based operations. Reporting to Team Leader – Customs Clearance, you will be responsible for effectively handling customs clearance documentation process and liaise with all stakeholders to ensure efficient and timely delivery of shipments as per agreed KPIs.

As Customs Manager your primary responsibilities will include, but not be restricted to:

Efficient handling of Mirsal 2 declaration for Import and Export shipments
Review and identify the customs documentation requirements
Review and process the different type of customs forms required for re-export and stamping procedures
Effectively maintain CDR and Standing Guarantee accounts within the stipulated time frame and avoid any fines /penalties

AF11194-Yard Marshall x2 | Al Futtaim Logistics | Abu Dhabi

2013-05-01T01:00:00+01:00

Al-Futtaim Logistics is a leading Supply Chain Management company in Dubai, UAE, with our major shareholder being one of the largest business houses in the lower Gulf region. Al-Futtaim logistics, started as a small warehouse for Al-Futtaim products about 25 years ago, and has developed over the years into one of the largest logistics service providers in the UAE. We have nearly 500 people on our diverse team from 20 different countries.

We are currently looking to recruit a Yard Marshall to work from our Jebel Ali based operations. You will be responsible for ensuring a smooth process flow within the Al-Futtaim Logistics Yards. Key responsibilities include inspecting and reporting both Car-Carriers and new vehicle stock and ensuring the department exceeds its service standards, quality & quantity of output in a timely and efficient manner.

Your main duties will include:

Daily Inspection of the Yard

Cleanliness
Fire-Fighting Equipment
Damaged New Vehicle Stock
General condition of AFL Yards

Daily Inspection of Al Futtaim Logistic Fleet

General condition of Car-Carrier
General condition of Tractor Unit
Damage to AFL Fleet
Fire-Fighting Equipment, Belts & Stoppers present
Drivers' PPE

Departure of Car-Carriers

Spot any delay and resolve
Ensure all drivers adhere to Tie-Down Policy before departure
Supervise loading and off-loading and record any damages
Co-ordinate with Transport Planners and enforce delivery as per plan

New Car Stock Inspection (random spot-checks)

Inspection upon arrival and departure
Inspection to include Damages, Missing Items (Inc. keys & remotes), correct paperwork
Inspection of Port Arrivals
Yard Stock inspection to include Storage, Ready Car Area and Line-Up Area only.
Damage reporting direct to QA Team

Yard Function

Ensure correct and smooth process flow within the yard (inc Fuel Pump and Vehicle Shifting)
Enforce all SOPs, with particular focus on Over-Speed and Reckless Driving
Familiarise self and drivers with Yard Plan.

AF11197-Team Leader | Al Futtaim Logistics | Dubai

2013-05-01T01:00:00+01:00

Al-Futtaim Logistics Automotive division has a mission of delivering the highest level of service, quality and efficiency to the region’s leading Automotive retailers.

We are currently looking to recruit a Sea-freight Team Leader to be based in Dubai, UAE.

Job Purpose:

To efficiently co-ordinate & manage the team by providing excellent service to group & non-group customers.

Main Duties:

Responsible for the team’s performance on timely job management & handling of different jobs as per the process established.
Achieve 100% accuracy in invoicing & minimize issuance of credit notes
Avoid payment of port storage & liner detention at any point of time
Update SOP/SLA for each & every customer
Closing of all jobs in EDI Cargowise on time & closing of negative margin jobs only after top management approval
EDI Cargowise training for new staffs
Avoid payment of penalties pertaining to customs declaration & standing guarantee
Updating of NCSR (non-conforming services) tracker pertaining to customer complaints, general day to day issues & CSAT review & closure of the comments thereof.
Active participation in DMM (Drive Magic Moments – Gallup) & completion of the various impact planning sessions on time.
Monthly Meeting with the team to review operational & other matters

AF11167-Customer Service Supervisor (X2) | Al Futtaim Group Real Estate

2013-05-01T01:00:00+01:00

Al-Futtaim Group Real Estate (AFGRE)

Al-Futtaim Group Real Estate (AFGRE) is the real estate development and operations arm of Al-Futtaim Group which is headquartered in Dubai. AFGRE is responsible for the origination, conception, development, procurement and construction of mega projects and the leasing, sales and operation of these projects after completion.

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

Dubai Festival City is an established creek side, mixed use destination and premier waterfront community interconnecting finest residential, shopping, dining, leisure & entertainment, international hotels, schools, golf course, automotive park and offices. It is formed into three distinct districts and connected by a 30 kilometers internal road network and creek side promenade. This existing community offers freehold villas and apartments for sale and lease which combine traditional and contemporary architecture. Upon completion, the community will be home to 50,000 residents living in 20,000 villas and apartments, and ideal place to work for 50,000 office staff.

About Festival Centre

Festival Centre hosts events, parades, entertainers and musicians each week ensuring families are always engaged and rewarded for their visit.

The award winning Festival Centre has recently added the Five Star award 'Best Retail Development' at the Arabian Property Awards 2010, and two other prestigious Retail City awards - 'Mall of the Year' and 'Best Retail Destination of the Year'.

About Cairo Festival City

We are looking for a Customer Services Supervisor (x2) to be responsible for planning and managing a professional and high quality customer service operation in line with the retail standards set for the mall.

Key Accountabilities Include:

Site Knowledge

Responsible for developing an in depth understanding of the retail mall, including the design and the layout, as well the principals of customer flow within the mall; so as to effectively plan the manning of customer service desks with adequate staff coverage and promotional literature to assist visitors to the mall and provide adequate information for queries

Customer Service

Responsible for achieving high standards of customer service by ensuring that the staff are trained to handle customers of diverse nationalities and varying levels of expectations; as well as have necessary support in terms of current and updated information related to all aspects of the mall operations and service policies, so as to meet and exceed service expectations

Mall Collaterals

Ensure that the customer service desks are adequately stocked with mall collaterals such as current and updated mall directory, information related to on-going offers and promotions, tourist information, services available etc. with the objective of meeting customer expectations related to service or information required and capitalizing on all opportunities to generate sales through the information provided.

Duty Rosters

Plan the duty rosters for the staff responsible for handling customer service desks, with the objective of ensuring adequate coverage, particularly to meet peak time trading requirements

Resolution of Problem

Ensure that the customer service assistants are aware of the degree of authority to resolve customer complaints and problems, as well as proactively resolve any issue referred as a result of escalation within the level of authority delegated, so as to effectively handle and respond to customer whilst at the same time minimize any loss to the company financially or in terms of goodwill.

Management Reports

Collate information and prepare routine as well as ad hoc reports, as may be required by the management to have the necessary information to make short term and long terms business decisions

AF11187-Customer Relations Executive (3) I AFM HO I Dubai

2013-05-01T01:00:00+01:00

Today, Al-Futtaim Automotive is synonymous with brands such as Toyota, Lexus, Honda, Jeep, Dodge, Chrysler and Volvo which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. We also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries as well as the franchises for Hertz Rent-a-car - the world's largest rental and leasing company and FAMCO heavy goods Machinery.

We are currently looking to recruit a highly enthusiastic Customer Relations Executive to join our team in Dubai. Reporting to the Call Centre Manager.

The department acts as the focal point to continuously promote the concept of CS among staff and upgrade the level of services offered by the Company. A close liaison is maintained between all departments and all personnel are involved in the process to create a “Quality Service Culture”. A close watch is kept on the services of the competitors and the company is kept ahead of the market. Every tool of communication is used to promote company’s competitive edge in its services. The Department lays down the basis for improving the quality of customer service in all departments, and creating customer loyalty – essential for the medium to long term success of the business.

Job Purpose:

To provide full support to Al Futtaim Motors customers and the customer relations team in the following:

1) Handling the initial customer complaint medium – call, walk-in, email, fax etc

2) Swift and sure handling of customer complaints in conjunction with the customer case managers

3) Maintaining the highest standards of call centre processes and protocols in line with TMC and international best practise (answer rate, abandon rates, speed of call resolution etc)

4) Close and sure follow up of all cases received either through first handling closure (inquiries) or through communication with customer case managers and the businesses.

5) Out-bound calls for CSI and other customer relations activities

6) Creating corporate trust based on integrity and fair handling of all enquiries and complaints

7) Providing relevant information in reports to the Call Centre Manager

Your main duties and responsibilities will include:

Handling in-bound and out-bound calls for customer complaints and CSI follow up
Simple complaint resolution and coordination with customer case managers for more difficult complaint resolution

AF11191-Work Shop Manager - Automotive FAMCO - Dammam branch

2013-05-01T01:00:00+01:00

Al Rehab:

To ensure that maintenance and repairs on all types of equipment (Construction equipments, Gensets, Compressors, etc., ) both on site and in the workshop are done in accordance with the prescribed manufacturers standards and specifications in order to ensure enhanced customer satisfaction and the achievement of departmental objectives.

Assists Workshop Manager in maintaining the workshop ensures smooth flow of work, proper handling of tools and material and allocates the jobs appropriately ensuring least downtime & maximum value to the customer.
Oversees service and repair works of all jobs to ensure conformity to standard , specification, quality, safety; care for the environment & local regulations.

AF11175-Accounts Executive | Marks & Spencer, Jordan

2013-04-30T01:00:00+01:00

Marks & Spencer, part of Al Futtaim Retail, is a globally recognised retail brand offering stylish, high quality, great value clothing and home products as well as outstanding foods.

With 19 Stores currently located across the GCC including locations in the UAE, Oman, Egypt, Bahrain, Kuwait and Qatar there is further growth planned with an additional four stores to open in 2013 to further strengthen this exciting brand within the Middle East market

We are currently looking for a Accounts Executive to join our Finance team. In this role you will be responsible for:

Verifying of store Petty cash reimbursement vouchers for all M&S stores including Regional office and certifying the same inline with DOA and SOP
Analyzing logistics expenses account and maintaining a monthly schedule for the same
Data maintenance and updating logistics expenses account and assisting the management accountant in monitoring logistics costs
Reviewing expenses accounts for the month and passing necessary accrual entries and maintaining accrual schedules
Raising Local Purchase orders and completing Goods received notes for capital expenditure
Updating capital expenditure cost by project and keeping track of payments
Coordinating with Stores & Retail Finance on Insurance related matters in relation to declaration, claims, settlement and accounting

AF11097-Sales Assistant | Al Futtaim Auto Centre - Tyres & Baterry Sharjah

2013-04-29T01:00:00+01:00

We are looking for an experienced Sales Assistant to join our Auto Center Division team in Sharjah.

You will be responsible for the following duties:

Attending phone calls from customers and giving feed back, good customer approach.
Invoicing, arranging deliveries, stock arrangements & coordination with the sales team.
Follow-up for collections of account receivables.
Interaction and coordination with the branches.
Assisting the Sales Executives with regards to Sales.

AF11171-Sales Assistant | Marks and Spencer - Villaggio Mall | Qatar

2013-04-29T01:00:00+01:00

Marks & Spencer, part of Al Futtaim Retail, is a globally recognised retail brand offering stylish, high quality, great value clothing and home products as well as outstanding foods.

With 14 Stores currently located across the GCC including locations in the UAE, Oman, Egypt, Bahrain, Kuwait and Qatar there is further growth planned with an additional four stores to open in 2012 to further strengthen this exciting brand within the Middle East market.

We are seeking to hire a Sales Assistant for our Marks & Spencer store, located in Villaggio Mall, Doha, Qatar. In this role you will be responsible for:

Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF11146-Flow Specialist | Marks & Spencer, Regional HO

2013-04-29T01:00:00+01:00

About the Business:

Marks & Spencer, part of Al Futtaim Retail, is a globally recognised retail brand offering stylish, high quality, great value clothing and home products as well as outstanding foods.

We are looking for a Flow Specialist to join our Logistics team. In this role you will be responsible for:

Plan

Plan quarterly stock movement and stock holding plan for regional hubs and regional warehouses sharing with third parties
Work with the merchandising team to ensure outfits and ranges from different suppliers/countries move at the same time to deliver and outfit /range launch date

Operations Handling

Manage and maintain in line with merchandising requirements the flow of goods in the hub
Ensure allocation quantities for new lines and flow lines have been entered systematically to ensure added value can be completed on time to hit shipment date and the date into regional warehouse
Manage the added value process (price by country, pick by store/region ) with the third party
Authorize all shipments for new and flow lines to include all lines
Manage the quantity of inbound stock into the regional warehouses ensuring the cross dock stock is moved to store as quickly as needed
Take responsibility for issues around clearance of stock , missing information, poor product compliance and find internal or external solution with the principal to get the product moving
Ensure the processes and reports are standardized and followed throughout the process in line with M&S requirements
Plan and arrange for the stock to move from hub to store direct in line with operational guidelines
Reduce the amount of money spent on air freight while still maintaining into regional warehouse dates for stores

Store Opening

Manage stock build for all new store openings based on store opening critical path

Reports

Report across the supply chain the flow of goods across all milestones providing the merchandising team with daily status reports
Produce a stock movement table for each phase and seasonal launch

AF11098-Sales Executive | Al Futtaim Auto Centre - Tyres & Baterry Sharjah

2013-04-29T01:00:00+01:00

We are currently looking to recruit an experienced Tyre Sales Executives to work within our Tyre Operations in Sharjah.

The primary focus of the role will be to achieve and exceed allocated unit sales targets, by ensuring maximum customer satisfaction.

Your main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales standards with regards to tyre and battery sales operations, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target
Customer Satisfaction: Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales
Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably

AF11160-Admin Assistant l Marks & Spencer l City Center Alexandria

2013-04-28T01:00:00+01:00

Marks & Spencer, part of Al-Futtaim Retail division is a world class market leader in high street fashion. Our stores are located throughout the Gulf.

The first Marks & Spencer store in the Middle East was opened in Dubai in 1998. Other stores followed shortly in Abu Dhabi, Sharjah, Kuwait, Qatar, Egypt, Bahrain and Oman.

2011 will see Marks & Spencer expand further with the opening of new stores in Al Ain, Dubai Mall, Kuwait and Qatar. All stores are large format and carry a wide range of product including Ladieswear, Menswear, Kidswear, Lingerie, Beauty, Home and Food.

We are currently looking for a Administration Assistant for our store in City Center, Alexandria. In this role you will be responsible for:

Providing a high standard of service to the business
Processing accurately all administration related to merchandise
Accurate data entry into the system
Following company procedures related to stock and administrative documentation

AF11156-UAE National - Call Centre | ALAC

2013-04-28T01:00:00+01:00

We are currently looking various Call Centre Executives to work for Al Futtaim Auto Center in Dubai. Reporting to the Bodyshop Manager you will be responsible for the following duties:

Handle all customer calls / transactions on all areas of operations and relevant departments in a courteous and professional manner
Follow the call script in a timely manner
Accurately capture customer/ transaction comments
Work on other related process or Ad-Hoc call centre projects during work hours
Ensure process KPIs are adhered to and achieved consistently
Achieve an average score of 80% on call quality
Capture customer code frames
Achieve 100% of daily targets

AF11118-UAE National - Technicians | AFM After Sales

2013-04-28T01:00:00+01:00

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, AF Motors also holds exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

To provide full back-up support to these world-class franchises, AF Motors have an established network of showrooms and service & parts centres throughout the UAE.

We require experienced General Repair Technicians to join our Automotive Workshop's in the UAE.

The main responsibilities of the role will include (but not be limited to):

Conduct servicing and routine maintenance.
Operate lifts, tools and related workshop equipment
Usage of service manuals
Capable to identify extra jobs required other than basic jobs
Drive vehicles safely inside workshop and awareness on workshop safety and regulations
Undertake basic electrical jobs
Undertake computer based Self Learning for product awareness

AF11150-Sales Manager (X2) | Al Futtaim Motors | Dubai

2013-04-28T01:00:00+01:00

We are looking for an experienced Sales Manager to manage the Toyota Showroom in Dubai. You will be responsible for achieving the budgeted gross margin and unit sales for AL Futtaim Motors vehicles with a view to assist in the fulfillment of broader company objectives.

In this role your responsibilities will include:

Identifying and actioning sales opportunities in sufficient quantity to ensure achievement of personal targets
Paying meticulous attention to detailed process of sales and sale administration eg: Fastrack
Effective coaching to the sales team in following the process leading to achieving targets
Monitoring of stock age and offering disposal advice and suggestions where appropriate to National Sales Manager
Interacting with Finance company (AFGE) for faster approvals
Ensuring compliance with Trading Enterprises procedures regarding collection and deposit of all payments
Managing and organising the car show room as per company standards
Indentifying various sales channels

AF10219-Sales Assistant (Bahraini Nationals) (x3) | Toys R Us | Bahrain

2013-04-28T01:00:00+01:00

Toys "R" Us is the largest specialty toy store in the world. Launched by the Al Futtaim Group in Dubai in 1995, Toys "R" Us now exist in twelve locations in the Pun Gulf market and has emerged as undisputed market leader for all children related products. The stores offer an unrivalled range of toys, games, sporting goods, electronics, software, baby products, children's apparel and juvenile furniture all under one roof.

In this role you will be responsible for:

Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF11121-UAE National - Pricing Assistant | AFM Sales & Mktg

2013-04-28T01:00:00+01:00

To provide full back-up support to these world-class franchises, AF Motors have an established network of showrooms and service & parts centres throughout the UAE.

We currently seeking an experienced Pricing Assistant to join the Al Futtaim Motors Head Office team in Dubai. The key responsibilities of this role will include:

Prepare Quarterly price list and support for Quarterly pricing meeting
Change and adjust pricelist as required to suit the market objectives
Update pricing in SAP and Fastrack
Collect pricing / GM data (Actual) in a database form and create meaningful reports and graphs showing trends
Prepare presentations with analysing current situations
Prepare TMC Fleet Claims
Take initiatives to identify and resolve issues around pricing and margin
Coordinate for all costing, pricing & support related issues
Report competitors’ activities & pricing
Coordinate with After sales for costs by specification
Closely work with SAP / Fastrack & BIW team for automation
Work closely with Product department and advice on product positioning
Coordinate with Planning & Ordering teams for developing forecasts
Update Advertising teams with price changes
Communicate with Sales operations for all pricing issues
Report revenue & margin performance
Update competitor activities & prices
Advice & recommend pricing actions

AF10775-Scaffolders ( X 5 ) - Dubai l Al Futtaim Engineering

2013-04-28T01:00:00+01:00

With sales contracts, equipment hire, suspended-access and formwork, our Scaffolding and Formwork Division has the expertise to provide quality engineering solutions to meet any project requirements onshore or offshore.

As a fully accredited ISO company we are confident that the quality and reliability of our service is of the highest standards.

The company is active throughout the Emirates with offices in Dubai and Abu Dhabi, and has a wholly owned subsidiary company in Abu Dhabi called Scafform International, specifically to cover all offshore operations within the Oil, Gas and Petrochemical Industry

As a Scaffolder you will be responsible for:

Installing and dismantling various types of Scaffoldings
Following HSE / safe practices in Scaffolding erection and dismantle
Using PPP’s properly
Following supervisor instructions
Identifying scaffold components

AF10781-BMS Sales Manager - Dubai l Al Futtaim Engineering

2013-04-28T01:00:00+01:00

Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality & reliability

Since 1988, Al-Futtaim Engineering has been providing specialist electronic security solutions to high profile locations, throughout the UAE including banks, Hotels and Retail outlets.

Our range of activities includes Integrated Security Systems, Perimeter Protection, Intruder Alarms, Access Control, Closed Circuit TV and Electronic Article Surveillance.

The Sales Manager will be executing customer support services to customers under Annual Maintenance Contracts (AMC). He / she will be responsible for :

Achieving annual sales & margin target
Cross selling trend systems & services
Actively participating in the management of key Accounts and identify potential new Key Account Customers
Creating and maintaining account plans for each key account
Managing and updating sales funnel
Creating an understanding through out the business of the concepts of Key Account Management
Supporting the key account sales leader, and assisting in the creation of a key account strategy
Creating and maintaining succession planning for key accounts
Actively participating and engaging in the district & national sales teams
Conducting business in an ethical manner as laid out in the company's ethical policy
Complying with all company procedures and policies

AF9384-Executive Consumer Care - ESD | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Objective:

The role acts as the support to continuously promote the improvement and development of internal customer engagement in the company. The role aims to ensure that operations are being carried out smoothly and the compliance with Company Policies and Procedures are adhered to.

Job Responsibilities:

Verifying and monitoring of expenses of the division and ensuring compliance with Company policies and procedures.
Evaluates tenders and bids highlighting the financial implications of proposals under consideration with the support of Cost Sheets appraisal & approval, pricing, margin management etc.
Review and advise Finance Manager in Inventory and Order planning by analyzing historical data and validating underlying assumptions.
The job-holder reviews and analyses variances against budget and business objectives. He provides a commercial interpretation of financial data and where appropriate suggests and implements remedial action.
In addition to providing routine management reports the job holder identifies critical areas within the operation which are monitored and where appropriate reported. He highlights in a timely manner areas of potential threat and opportunity.
To provide timely insight into operational performance through operational reports and dashboards. To ensure timely advice on variances, trends and corrective action to be taken.
To ensure that daily operations are being carried out smoothly.

AF9386-Driver Helper - ESD (x6) | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Objective:

Employee performs routine driving and assist technician

Job Responsibilities:

Drive the company vehicle with technician to attend complaints
Manually loads and unloads materials.
Stores materials in a stockroom or other storage facility.
Picks up and delivers supplies and items on and off campus.

AF9356-Sales Manager - ACPD | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Objective:

The objective of this position is to exceed sales target for various products and build a robust order pipeline across products and customers.

Job Responsibilities:

Manage a team of Sales Engineers.
Designing and Estimation of DX air conditioning projects with experience in selection of HVAC products like VRF Systems, AHU-Condensing units, Fan Coil Units etc.
Well versed with HVAC design applications and heat load calculations. Should have skills to put together design and built proposals.
Grow revenue from each client and build a balanced portfolio of clients across industries and geographies to de-risk revenue growth
Identify and develop new markets and client opportunities
Track competitors and their strategies and build on the Company’s market share in each product
Deliver sales efficiencies by maximizing revenue per client, deal size and through each Sales Engineer.

AF9374-AC Technician - ESD (x7) | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Objective:

A/C Technician is responsible in conducting maintenance check and repairs for various types of Air-con and other Cooling or Heating system and achieve assigned service target

Job Responsibilities:

Conduct maintenance check for air-conditioners – Window, Split, Cassette, Ducted and VRF and Install Air-conditioners
Repair damage and dysfunctional air-con, and PCB repairs
Check its functions, identify complaints and rectify complaints
Change spare parts
Encode the reported damage of the air-con,
Conduct routine inspections
Check leakage

AF9340-Project Manager - ACPD | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Objective:

The objective of this position is to handle post sales installation and planning of multiple HVAC projects and lead a team of installation and project engineers.

The main responsibilities of the role will include (but not be limited to):

Manage a team of Project Engineers.
Designing of DX air conditioning projects with experience in selection of HVAC products like VRF Systems, AHU-Condensing units, Fan Coil Units etc.
Well versed with HVAC application design, heat load calculations, air distribution design, chilled water design and relevant electrical knowledge to handle HVAC projects.
To manage and complete projects in line with company policies within allocated costs and time.
Identify and develop a team of authorized sub contractors and vendors for execution of projects.
To improve customer satisfaction levels.

AF9613-Service Supervisor | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Objective:

The Service Reception Supervisor will be the leader in driving the business forward, developing and improving processes and systems to increase efficiency, turnover and profits that will exceed set budgets. You will ensure the service department operates to the highest possible standards at all times delivering value for money for customers and excellent training opportunities for the employees, to motivate and identify training needs enabling staff to perform to meet and exceed our customer and business expectations. You will also establish and maintain process ensuring that all vehicle repair and other work is carried out within an operational framework and to a standard that meets or exceeds all relevant legislation, good practice guidelines and delivers first class customer service.

The main responsibilities of the role will include (but not be limited to):

To organize, direct and control the workshop activities to exceed budgets, ensuring optimum use of all personnel and facilities resource.
To ensure technical and process support to all staff and customers to ensure the 'Fix it Right' ratio is maximized
To ensure compliance and sustainment of environment & Toyota Standards at the workshop.
To ensure that all staff is trained and equipped in line with job specific requirements and ensure active staff and customer engagement.
To implement new ideas/systems to ensure proper workshop layout, workshop loading, equipment maintenance, and facility utilization that creates an efficient and customer focused environment.
To coordinate activities of personnel conducting research and testing, servicing automotive vehicles and equipment and operation and maintenance, operational safety, and compliance with environmental laws and regulations.

AF9309-Assistant Technician (x2) - Honda | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Objective:

We require an experienced Technician to join our Honda Workshop in Muscat.

The main responsibilities of the role will include (but not be limited to):

Conduct basic servicing and routine maintenance.
Operate lifts, tools and related workshop equipment
Usage of service manuals
Capable to identify extra jobs required other than basic jobs
Drive vehicles safely inside workshop and awareness on workshop safety and regulations
Undertake basic electrical jobs
Undertake computer based Self Learning for product awareness

AF9388-Assistant Sales Executive - Van Sales | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Responsibilities:

Book order and deliver the products in the assigned territory outlets and achieve his monthly set targets.
Should be able to effectively handle the distribution and merchandising within the assigned territory, ensure POS materials are well placed within the outlets
Work on PJP and get maximum coverage and provide the supervisor with weekly sales reports.
To ensure the products stored in the van are in good condition and they are been delivered to the outlets on time.

AF9448-Sales Executive - YMI outdoor Sales | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Responsibilities:

Achieving sales of Yamaha Musical Products and AV through designated Hyper Markets and Channel Partners
Collection of receivables from the MM accounts
Establishing new business
Maintaining sales records
Negotiating Promotions at the Hyper Markets
Reviewing sales performance vis a vis annual contracts
Negotiating contracts and maintain market share of Omasco Products

AF9449-Sales Executive MM Sales | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Responsibilities:

Achieving sales of Consumer Electronics and Appliances through designated Hyper Markets and Channel Partners
Collection of receivables from the MM accounts
Establishing new business
maintaining sales records
Negotiating Promotions at the Hyper Markets
reviewing sales performance vis a vis annual contracts
negotiating contracts and maintain market share of Omasco Products

AF9450-Sales Promoter | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Responsibilities:

Attending to customers and providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Keeping yourself updated of products, competitor products and prices
Following operating procedures

Providing customers with an enjoyable shopping experience.

AF10467-Used Car Sales Executive - Honda | OMASCO | Oman

2013-04-27T01:00:00+01:00

Oman Marketing and Services Company (Omasco) is a leading trading, property and financial services business in Oman with key activities in automotive, marine, electronics, projects and engineering, industrial products and other services. Established in 1974, the company represents leading world-renowned brands and strives to be one of the most respected companies in Oman.

To support the sales objectives of the company through achieving given sales and buying targets. This role is responsible for providing first rate service to potential customers of Honda.

The main duties within the role include the following:

Achieve and maintain the Company prescribed sales/buying standards for his/her area of operation, which improves and maintains company and brand image and prestige.
Achieve or exceed the allocated sale/buying targets.
Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales.
Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss.
Constantly improve selling techniques & customer handling skills.
Maintain awareness of pre-owned industry, update knowledge of product range, models, features and benefits.
Analyze the market situation and identify customer needs.
Explore opportunities to sell and buy quality pre owned vehicles.
Continuously gauge management requirements and improvise or create reports to cater to them.

AF10469-Used Car Sales Manager - Honda | OMASCO | Oman

2013-04-27T01:00:00+01:00

To achieve budgeted gross margin and unit sales for used car operations with a view to boost new car sales and fulfil company objectives.

The main duties within the role include the following:

Business objectives:

Achieve or exceed budgeted sales gross margins of used cars to meet business objectives.

Used car stock planning & procurement:

Source and procure quality used cars to build/ replenish stocks that can be offered for sale.

Used car quality:

Ensure vehicles are repaired to meet Company standards on used cars.

Payment:

Release payment for vehicles purchased to their respective sellers to settle company’s dues to suppliers / sellers.

Customer satisfaction:

Provide after sales support to achieve customer satisfaction.

Inventory control:

Exercisediscretion in what to buy when and at what price to buy and whether to retail or trade – off to optimise the stock within given inventory.

Development of human resources:

Establish manpower requirements and recommend appropriate training programs to maximise productivity.

Trade-in car objective:

Increase the ration of purchases to appraisal with a view to boost new car sales.

AF9306-Commissioning Supervisor ACPD (X2) | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Objective:

The objective of this position is to handle post sales installation and planning of HVAC projects.

Job Responsibilities:

Hands on experience in commissioning of HVAC products like DX Systems, Packaged Units, VRF Systems, AHU-Condensing units etc.
Conversant with trouble shooting of systems during commissioning.
To put together commission reports in line with manufacturer recommendations.
To reduce equipment breakdown during warranty by adoption best commissioning practices.

AF9308-Sales Engineer ACPD (X6) | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Objective:

The objective of this position is to exceed sales target for various products and build a robust order pipeline across products and customers

Job Responsibilities:

Generate enquiries and convert in to deals.
Designing and Estimation of DX air conditioning projects with some experience in selection of HVAC products.
Conversant with HVAC design applications and heat load calculations.
Grow revenue from each client and build a balanced portfolio of clients across industries and geographies to de-risk revenue growth.
Identify and develop new markets and client opportunities.
Track competitors and their strategies and build on the Company’s market share in each product.
Deliver sales efficiencies by maximizing revenue per client, deal size, revenue.

AF7907-Music Sales Executive - Retail | OMASCO

2013-04-27T01:00:00+01:00

The Sultanate of Oman holds a well deserved reputation as a highly desirable lifestyle location on the Indian Ocean coast of the Arab Peninsular.

We currently have an opening for an experienced Sales Executive, for our Music Sales and Services department.

The role will report to DM – Allied Brands &Watches of Omasco.

The responsibilities of this role are:

Maintain knowledge of products being handled and achieving set target for the designated products in the retail store
Greet customers and ascertain what each customer wants or needs
Handling cash, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
Maintain records related to sales
Maintain an eye for detail and display
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Answer questions regarding the store and its merchandise
Describe merchandise and explain use, operation, and care of merchandise to customers
Place special orders or call other stores to find desired items
Demonstrate use or operation of merchandise
Handling Inventory stock and requisition new stock
Receive and process cash or credit payment
Ensure adherence to commercial rules of the business

AF9432-Document Controller | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Objective:

The objective of this role is to support division in ensuring appropriate approvals and tracking for the document flow.

Job Responsibilities:

Monitoring of documents flow with respect to approvals as per Company policy.
Ensure timely processing of documents and correct processing within timelines.
Maintaining track record of documents and timely reportings thereof.
Verification of the documents and ensure compliances with Company policy.

AF9358-Expense Controller | OMASCO | Oman

2013-04-27T01:00:00+01:00

Job Objective:

Job Responsibilities:

Verifying and monitoring of expenses of the division and ensuring compliance with Company policies and procedures.
Evaluates tenders and bids highlighting the financial implications of proposals under consideration with the support of Cost Sheets appraisal & approval, pricing, margin management etc.
Review and advise Finance Manager in Inventory and Order planning by analyzing historical data and validating underlying assumptions.
The job-holder reviews and analyses variances against budget and business objectives. He provides a commercial interpretation of financial data and where appropriate suggests and implements remedial action.
In addition to providing routine management reports the job holder identifies critical areas within the operation which are monitored and where appropriate reported. He highlights in a timely manner areas of potential threat and opportunity.
To provide timely insight into operational performance through operational reports and dashboards. To ensure timely advice on variances, trends and corrective action to be taken.
To ensure that daily operations are being carried out smoothly.

AF11100-UAE National - Finance Manager | Treasury

2013-04-25T01:00:00+01:00

Al-Futtaim Treaury are part of the Al Futtaim Group.

Toyota, Honda, Marks & Spencer’s, Ikea, Toys R Us and Dubai Festival City are just some of the world renowned brands managed by the Al Futtaim Group of Companies. Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses in the Gulf region. Today, Al-Futtaim operates through more than 65 companies in sectors as diverse as commerce, industry and services, and employs in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Saudi Arabia, Sri Lanka, Syria, Pakistan, Singapore and Europe.

We are currently looking for a Finance Manager for our Dubai office to manage and control various financial and accounting systems and procedures of the company in accordance with the internationally accepted standard, and monitor its internal control to ensure financial stability and maintain complete transparency and accuracy in the system.

Key Responsibilities of the role will be:

Ensure that FMR is accurate and timely with appropriate analysis to assist business/functional heads in identifying trends and making informed decisions.
Manage a finance team to deliver on time monthly accounting close and balance sheet integrity.
Contribute to the strategic direction of the business through monthly review and variance reporting and recommendation of improvement initiatives.
Contribute to finance improvement projects, particularly in relation to reporting automation and process improvements.
Develop reports as required for external and internal purposes including valuations, minority shareholder reports.
Ensure that Audit reports/schedules for statutory and/or internal audits are provided to the auditors as and when required.
People Management and Development: Effectively lead the group by providing the necessary feedback, development opportunities and ensuring we have the right resources in place.

AF11101-UAE National - Finance Manager | Group Finance

2013-04-25T01:00:00+01:00

Key Responsibilities of the role will be:

Ensure that FMR is accurate and timely with appropriate analysis to assist business/functional heads in identifying trends and making informed decisions.
Manage a finance team to deliver on time monthly accounting close and balance sheet integrity.
Contribute to the strategic direction of the business through monthly review and variance reporting and recommendation of improvement initiatives.
Contribute to finance improvement projects, particularly in relation to reporting automation and process improvements.
Develop reports as required for external and internal purposes including valuations, minority shareholder reports.
Ensure that Audit reports/schedules for statutory and/or internal audits are provided to the auditors as and when required.
People Management and Development: Effectively lead the group by providing the necessary feedback, development opportunities and ensuring we have the right resources in place.

AF11108-UAE National - Finance Executive | IKEA

2013-04-25T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

We are currently recruiting for a Finance Executive to be based in our Dubai operation.

Within this role, you will be responsible for ensuring that the financial processes are set up and working efficiently. You will ensure that all sales and costs are registered in the accounting systems correctly and according to the local legislation regarding accounting rules and standards.

Key responsibilities will include -

Store Operations
Service Office Ledger
Payroll, Expenses and LPO's
Budgeting
Store / Regional Support

You will be responsible for supporting the finance function by working with the Store and Service Office teams – to adhere to annual financial cycle and budgetary requirements.

AF11102-UAE National - Finance Manager | Corporate Finance

2013-04-25T01:00:00+01:00

Key Responsibilities of the role will be:

Ensure that FMR is accurate and timely with appropriate analysis to assist business/functional heads in identifying trends and making informed decisions.
Manage a finance team to deliver on time monthly accounting close and balance sheet integrity.
Contribute to the strategic direction of the business through monthly review and variance reporting and recommendation of improvement initiatives.
Contribute to finance improvement projects, particularly in relation to reporting automation and process improvements.
Develop reports as required for external and internal purposes including valuations, minority shareholder reports.
Ensure that Audit reports/schedules for statutory and/or internal audits are provided to the auditors as and when required.
People Management and Development: Effectively lead the group by providing the necessary feedback, development opportunities and ensuring we have the right resources in place.

AF11103-UAE National - Finance Manager | SSF

2013-04-25T01:00:00+01:00

Key Responsibilities of the role will be:

Ensure that FMR is accurate and timely with appropriate analysis to assist business/functional heads in identifying trends and making informed decisions.
Manage a finance team to deliver on time monthly accounting close and balance sheet integrity.
Contribute to the strategic direction of the business through monthly review and variance reporting and recommendation of improvement initiatives.
Contribute to finance improvement projects, particularly in relation to reporting automation and process improvements.
Develop reports as required for external and internal purposes including valuations, minority shareholder reports.
Ensure that Audit reports/schedules for statutory and/or internal audits are provided to the auditors as and when required.
People Management and Development: Effectively lead the group by providing the necessary feedback, development opportunities and ensuring we have the right resources in place.

AF11116-UAE National - Service Advisor | AFM After Sales

2013-04-25T01:00:00+01:00

A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world’s most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.

This is an exciting opportunity for an experienced Service Advisor to work for one of our primary Automotive businesses Al-Futtaim Motors.

Service Advisors are the first contact in the Workshop for a customer and provides a window to the workshop. The main responsibilities of the job holder will include (but not be limited to):

Receive Customer Vehicles for Service and Repair Jobs and raise repair orders on Dealer Management Systems (DMS).
Technically competent to understand the customer needs and requirements and accordingly raise Service Orders.
Able to provide detailed explanation on jobs to be carried out on vehicle.
Provide detailed explanation and technical justification for additional repairs with cost Estimate and obtain approval from customers.
Ability to advise customers on the required vital jobs..
Should have flair for Selling Value added Services, Service Contracts and accessories.
Able to make every effort to resolve Customer Complaints and ensure customer has positive ownership experience.
Regularly follow up with Workshop controller and technicians on his vehicles and update Customers regularly on the job progress and ensure delivery of the vehicle at the promised time.
Raise Warranty approvals
Raise special orders for parts not available and follow up and keep customer informed.
Prepare Invoices on DMS and arrange for Active delivery of vehicles.
Follow up payments of credit customers and ensure collection within stipulated time.
Regularly monitor orders and ensure timely billing.
Conduct post service follow up to ensure customer satisfaction.

AF11117-UAE National - Cashier | AFM After Sales

2013-04-25T01:00:00+01:00

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates and leads the rapid development of automobile business in the UAE,while continuing to contribute to Toyota's worldwide growth. Today Al- Futtaim Motors is synonymous with Toyota and Lexus,which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota,AF Motors also holds exclusive franchises for some of the world's top automobiloes and automotive products like Hino-Japan's leading heavy-duty vehicle manufacturer,Toyo & Chen shin/Maxxis tyres,GS & Panasonic batteries and many more.To provide full back-up support to these world-class franchises,AF Motors have an established network of showrooms and service & parts centre throughout the UAE.

We are looking for experienced Cashiers to join our Service Center in Dubai. The main functions of the Cashier would include the following:

Cash Handling (cash, down payment and cash cheque receipt and billing)
Cash and cheque deposit in the bank
Collection & Posting of Post Dated Cheques
Current Cheque Posting
Petty cash maintenance
Petty voucher preparation, parking and sending to Finance Dept.
Filing of credit Invoices
Daily control of cash and cheque
Coordination and follow up with Finance Department

AF11113-UAE National - Sales Executive | AFM Retail

2013-04-25T01:00:00+01:00

We are currently looking to recruit experienced Sales Executives to work within our Toyota operations in Dubai.

The primary focus of the role will be to achieve and exceed allocated unit sales targets, by ensuring maximum customer satisfaction.

Your main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige
Business Objectives: Achieve or exceed the allocated sales target
Customer Satisfaction: Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales
Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base
Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably

AF11106-UAE National - Retail Sales Representative | IKEA

2013-04-25T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

In this role you will be responsible for:

Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF11124-UAE National - Sales Engineer | Famco

2013-04-25T01:00:00+01:00

We are looking to recruit a Sales Engineer.

Key functions and accountabilities of this role include;

Contributing to the achievement of revenue, unit sales and customer engagement through effective sales process management, increasing customer retention and efficient distribution strategy.
Identify and target new customers with new sales opportunities.
Initiate action plans to approach and secure new business for the Division.
Proactively managing customer requirements for on-time delivery taking into account lead-times, product specification changes and customer demand.
Develop and maintain a strong working relationship with the key contacts within the Prime & Standby Power sectors
Ability to manage every element of the sales process on an individual level including projects
Ability to work and operate successfully within a operational management matrix structure while maintaining Franchise and FAMCO distributor standards, utilizing existing account management processes and reporting systems.

AF11114-UAE National - Used Car Supervior | AFM Retail

2013-04-25T01:00:00+01:00

We are seeking to recruit a Used Car Supervisor for our Toyota showroom in Dubai who will be responsible for all activities related to Used Cars at the showroom with emphasis on vehicle acquisitions. Reporting to ShowroomManager.

The key responsibilities of this role will include:

Vehicle sourcing and appraisals
Prospecting for vehicle purchases
Assist sales executives and showroom meet set trade-in targets.
Purchase vehicles at the right price and as per stock mix requirement.
Achieving budgeted Volume and Gross Margin targets
Minimize financial risk through close control of retail & trade disposal routes and vehicle ageing
Vehicle display at showrooms and assist Sales Executives by providing right vehicle model mix for sale.

AF11135-UAE National - Service Advisor | Famco

2013-04-25T01:00:00+01:00

This is an exciting opportunity for an experienced Service Advisor to work for one of our primary Automotive businesses Al-Futtaim Motors.

Service Advisors are the first contact in the Workshop for a customer and provides a window to the workshop. The main responsibilities of the job holder will include (but not be limited to):

Receive Customer Vehicles for Service and Repair Jobs and raise repair orders on Dealer Management Systems (DMS).
Technically competent to understand the customer needs and requirements and accordingly raise Service Orders.
Able to provide detailed explanation on jobs to be carried out on vehicle.
Provide detailed explanation and technical justification for additional repairs with cost Estimate and obtain approval from customers.
Ability to advise customers on the required vital jobs..
Should have flair for Selling Value added Services, Service Contracts and accessories.
Able to make every effort to resolve Customer Complaints and ensure customer has positive ownership experience.
Regularly follow up with Workshop controller and technicians on his vehicles and update Customers regularly on the job progress and ensure delivery of the vehicle at the promised time.
Raise Warranty approvals
Raise special orders for parts not available and follow up and keep customer informed.
Prepare Invoices on DMS and arrange for Active delivery of vehicles.
Follow up payments of credit customers and ensure collection within stipulated time.
Regularly monitor orders and ensure timely billing.
Conduct post service follow up to ensure customer satisfaction.

AF11136-UAE National - Credit Controller | Famco

2013-04-25T01:00:00+01:00

FAMCO is looking for Credit Control to be based in Dubai.

The role will interact with all FAMCO divisional management and sales people on a daily basis providing latest debtors information, collection coaching and training as well as collection measurement and support.
Reporting will include providing suitable information for the FAMCO divisional management boards which would be presented in the bi-monthly meetings.
The role should provide and manage a strong 2 way link between the business and the AFSS team.
Keep up to date with company policies & procedures and ensure compliance.
The role should also provide advice to the divisional General Manager regarding withholding sales persons incentives if and when required.

AF11131-UAE National - Driver | Famco

2013-04-25T01:00:00+01:00

We are looking for an experienced Light Vehicle Driver to accentuate and support the business by driving the workshop vehicles and supporting the technicians by delivering service and parts items.

The key responsibilities of this role will include:

Maintain a 100% damage-free record. Report all accident or incidents involving company property to Team Leaders or Yard Marshall. Accurately maintain vehicle log books in accordance with company requirements.
Adhere to company Quality SOP for driving and handling new vehicles. Ensure all new QC Initiatives are implemented and followed at all times.
Ensure you present yourself in the required uniform or PPE at all times. Conduct yourself in an appropriate manner with both internal and external customers.
Work as a team and follow the instructions of Senior Management, Operations Assistants, Team Leaders, QC Team and Yard Marshalls at all times.
Accept full responsibility of fuel pump station when assigned to this duty. Do not leave pump unlocked at any time and ensure key is left with Security when pump is not in use.

AF11115-UAE National - Receptionist | AFM Retail

2013-04-25T01:00:00+01:00

We are looking to recruit and experienced Receptionist to work in Ajman. Your role will include the following:

Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability
Provide excellent customer service as per company policy and procedures
Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary
Attend to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly
Logging calls (including time, date and caller details)
Maintain an up to date knowledge of personnel and procedures
Deal with 'drop in' customers as quickly and proficiently as possible, by coordinating with employees and customers

AF11139-Sales Engineer | Al Futtaim Engineering - Air Conditioning | Qatar

2013-04-25T01:00:00+01:00

Should be responsible for specifying the brand with consultants/ Developers, generating enquiries and sales of AC equipment AHU/FCU in UAE
Responsible for achieving the Sales Budget in Qatar or UAE

AF11111-UAE National - Technician/ Service Advisor | AFM Hino

2013-04-25T01:00:00+01:00

Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road.

Besides Toyota, AF Motors also holds exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more. A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim Motors’ Commercial Vehicles Division represents some of the world's most popular and desirable commercial vehicles brands including: Hino trucks, Toyota Industrial Equipment and BT Warehouse Equipment.

This is an exciting opportunity for experienced Technician/ Service Advisor to work for one of our primary Automotive business Al-Futtaim Motors. The main responsibilities of the role will include:

Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to technical service of Hino trucks.
Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers
Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe
Raising Warranty approvals and service orders
Raising special orders for parts not available and following up to keep customer informed
Preparing invoices on internal systems and arranging for active delivery of vehicles
Following up payments of credit customers and ensuring collection within stipulated time
Regularly monitoring orders raised and ensuring timely billing
Conducting post service follow up to ensure customer satisfaction
Conduct basic servicing and routine maintenance on Trucks & Buses vehicles.
Operate lifts, tools and related workshop equipment
Usage of service manuals
Capable to identify extra jobs required other than basic jobs
Undertake basic electrical jobs
Undertake computer based Self Learning for product awareness
Noting the description of all work performed on the back of repair order if required * Tagging all warranty replaced parts according to laid down rules and handing to Warranty or Parts Dept.
Ensuring time started and completed are entered on Repair Order.
Possessing a complete set of tools, as per distributor requirements, and maintaining in good working order
Accepting responsibility for supporting apprentices / helpers via training / explanation / practice, the necessary skills required to perform the job correctly, thereafter to inspect / monitor the work and rectify any problems.
Placing all replaced mechanical parts in proper location and disposing all waste materials appropriately.

AF11112-UAE National - Technician/ Service Advisor | AFM Hino

2013-04-25T01:00:00+01:00

Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road.

This is an exciting opportunity for experienced Technician/ Service Advisor to work for one of our primary Automotive business Al-Futtaim Motors. The main responsibilities of the role will include:

Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to technical service of Hino trucks.
Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers
Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe
Raising Warranty approvals and service orders
Raising special orders for parts not available and following up to keep customer informed
Preparing invoices on internal systems and arranging for active delivery of vehicles
Following up payments of credit customers and ensuring collection within stipulated time
Regularly monitoring orders raised and ensuring timely billing
Conducting post service follow up to ensure customer satisfaction
Conduct basic servicing and routine maintenance on Trucks & Buses vehicles.
Operate lifts, tools and related workshop equipment
Usage of service manuals
Capable to identify extra jobs required other than basic jobs
Undertake basic electrical jobs
Undertake computer based Self Learning for product awareness
Noting the description of all work performed on the back of repair order if required * Tagging all warranty replaced parts according to laid down rules and handing to Warranty or Parts Dept.
Ensuring time started and completed are entered on Repair Order.
Possessing a complete set of tools, as per distributor requirements, and maintaining in good working order
Accepting responsibility for supporting apprentices / helpers via training / explanation / practice, the necessary skills required to perform the job correctly, thereafter to inspect / monitor the work and rectify any problems.
Placing all replaced mechanical parts in proper location and disposing all waste materials appropriately.

AF11137-General Repair Technician | Lexus | Dubai

2013-04-25T01:00:00+01:00

We require an experienced General Repair Technician to join our Lexus Workshop in Dubai. The selected candidate should have the:

Ability to Carries out PDI, basic & major services.
Ability to Carries out Basic repairs and trouble shooting on Engine / Drivetrain / Chassis.
Ability to Inspection, repair and overhaul of Clutch & manual transmission / transaxle.
Ability to repair Automatic transmission / transaxle/ Suspension system/ Steering system/ Brake system.
Ability to Understanding of fundamentals of Electricity/ Basic electrical wiring/ Basic heating & air-conditioning system/ Ignition system/ Starting system/ Charging system.

AF11126-Accessory Manager | AFM | Dubai

2013-04-25T01:00:00+01:00

To provide full back-up support to these world-class franchises, AF Motors have an established network of showrooms and service & parts centres throughout the UAE.

The individual will have the cverall responsibility of expanding the AFM Accessory Department with new products that suit new and used vehicles

Provide Product Team with new ideas / new suppliers for meeting objectives of MY changes or new product launches (only PDI fitment)
Establish Accessory program for AFM Retail network (Accessory stand in showrooms to maximize sales, profitability, and meeting individual customer requirements)
Engage Parts dept. in selling certain items for older Toyota models to sustain old model’s appeal (After sales accessory sales – over the counter sales)
Ensure that launched products / accessories have been tested and meeting the minimum customer requirements
Work with purchasing department to guarantee the right balance between quality and price
Liaise with parts to keep the right stock level for each part to guarantee smooth PDI fitment for new car sales

AF11140-Auto Denter (x30) | Al Futtaim Auto Centre - Across UAE

2013-04-25T01:00:00+01:00

We are currently looking for experienced Denters to join our Bodyshop team in diffrent workshops across the UAE.

You will have the following skills and experience:

Previous/current denting/body repair experience within a reputable dealership/workshop
Ability to assist Foreman / Service Advisor on proper repair order write-up
Ability to perform accurate diagnosis and repair procedures
Ability to write repair estimate report
Capability to follow the system of quality control inspection in order to prevent or correct faulty workmanship which falls below standard
You will be a strong team player, with the ability to produce excellent standards of work on a consistent basis
Strong communication and interpersonal skills
Ability to understand English as the medium of communication.

AF11141-Auto Painter (x30) | Al Futtaim Auto Centre - Across UAE

2013-04-25T01:00:00+01:00

We are currently seeking experienced Painters to join our Automotive team across UAE. In this role you will have following responsibilities:

Able to interpret and understand the job as requested in Repair Order.
Able to interpret and understand diagrams, drawings and symbols by referring to the manufactures shop manuals, repair bulletins or technical information.
Capable of working independently or with less supervision.
Have knowledge in computers or paint mixing programs
Good knowledge in dry sanding process
Capable of performing complete painting process, i.e. (surface prep to polishing)
Able to mix and tint paint as required.
Able to understand technical painting terms.
Able to adopt and apply clean and safe working environments
Usage of special tools and care of spray guns.
Follow manufacturers and dealer working standards and requirements.

AF11132-UAE National - Admin Assistant | Famco

2013-04-25T01:00:00+01:00

We are looking for a Administration Assistant to join FAMCO’s Facility & Maintenance Team

Job Specifications and Requirements

Co-ordinate with Maintenance companies to resolve maintenance issues
Issue LPO through SAP
Ensure upkeep of the Facility
To monitor the W&E consumption and to reduce the comsumption as per ISO requirements
Processing the payment of all invoices submitted for payment by the service providers after the obtaining approval from Admin Manager

AF11134-UAE National - Receptionist | Famco

2013-04-25T01:00:00+01:00

We are currently seeking a new Receptionist to join FAMCO in Dubai.

You will be responsible for:

A. Front Office

To answer all calls and maintain a rapid response rate according to agreed standards.
To communicate clearly with customers, suppliers, visitors & staff and interpret and respond clearly and effectively to requests over the phone or in person.
Supervise other front office staff.
Effectively manage the front office lobby area. Ensures reception area and furniture is kept clean and tidy.
Distribute incoming right-fax messages and e-mails to the concerned staff.
Sort and distribute incoming and outgoing postal mails & group company mails with the assistance of office drivers.
Maintain 800 FAMCO call log book.
Ensure update and monthly distribution of FAMCO internal contact details.
Resolve any faulty telephone extensions through liaison as necessary.
Timely reporting of computer networking problems with AF Helpdesk.

B. Courier Management

Ensures FAMCO Internal Policy on courier administration is complied with by all staff at all times both for in-bound and out-bound services. Report defaulting staff to the concerned Divisional Manager.
Process courier company invoices within 10 days from the date of receipt.
Identify staff personal courier consignments and advise AFSS for deduction from salary.
When invoices are circulated within the company for any clarification, ensure that they are returned within 3 working days. Report defaulting staff to the concerned Divisional Manager.

C. Booking System for Conference Room

To maintain the conference room booking system according to requests from management and to ensure an up-to-date report is kept on the network ‘r’ drive for reference.

D. Management of telephone bills

Process telephone bills for payment by:

a) Taking printout of staff telephone extensions in the server room in the first week of every month.

b) Sorting out calls on extension - staff, reception and board lines.

c) Circulating extension calls printout to the concerned sales staff to identify all personal calls.

d) Consolidating total personal calls, staff-wise and company-wise.

e) Comparing the total cost (d) above with Etisalat bills when received, for any deviation.

f) After verification, forward Etisalat bill to AFFSS through FM-FAMCO for payment and for debiting staff salary for personal calls.

E. Payment process

Ensure adherence to the following payment process for B. and C. above:

a. Front office staff: Check, verify and forward to Line Manager

b. Executive Assistant: Recommend

c. Approve: Finance Manager

d. Payment: AFSS

F. General

Perform such other tasks as determined by Line Manager from time to time.
Make alternate arrangements when proceeding on leave.
Maintain regular, consistent and professional attendance, punctuality, personal appearance and adherence to relevant health & safety procedures.
Establish and maintain effective working relationships with customers, visitors and staff
Ensure familiarity with the company’s organigram through HR, with the company’s products & brands and with internal and external contact details.
Comply with Company’s Rules & Regulations and Policies & Procedures at all times.

AF11128-UAE National - Service Administrator | Famco

2013-04-25T01:00:00+01:00

We are looking for a Service Administration to join FAMCO’s Service Support Team with service administration capability to provide support to FAMCO’s UAE and overseas operations.

Job Specifications and Requirements

All administration duties relating to the day-to-day operation of the Service Department;
Maintenance of various databases and records;
Submission of accurate reports and information to Senior Management;

Work Order and Invoice preparation and submission;

Recording and booking of Technicians’ hours;
Purchase requisitions from suppliers;
Expense and petty cash claims;
Obtaining Purchase orders from customers;
Follow-up and collection of payments from customers;
Travel requests and assistance with obtaining necessary Technicians’ passes and approvals for offshore/Government installations;

AF11104-UAE National - Senior Legal Counsel - Real Estate | Corporate

2013-04-25T01:00:00+01:00

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group's continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

We are currently looking to recruit an Senior Legal Counsel for the corporate commercial division to join our Group legal Department based in Dubai Festival City.

Reporting to the Director - Group Legal, this is a broad corporate/commercial role and your responsibilities will include the following:

Providing legal advice and support to the trading divisions namely Automotive, Retail, Electronics/Engineering/Technology divisions.
Drafting, negotiating and/or vetting commercial contracts relating to joint ventures, distributorships/franchises, sale and purchases, leases, mergers and acquisitions.
Attending to corporate matters including incorporation of companies, restructuring, secretarial support for the meetings of Board of Directors and shareholders.
Arranging for the protection of intellectual property rights.
Outsourcing legal services and liaising with external counsels as may be necessary.

AF11105-UAE National - Senior Legal Counsel - Commercial Trading | Corporate

2013-04-25T01:00:00+01:00

We are currently looking to recruit an Senior Legal Counsel for the corporate commercial division to join our Group legal Department based in Dubai Festival City.

Reporting to the Director - Group Legal, this is a broad corporate/commercial role and your responsibilities will include the following:

Providing legal advice and support to the trading divisions namely Automotive, Retail, Electronics/Engineering/Technology divisions.
Drafting, negotiating and/or vetting commercial contracts relating to joint ventures, distributorships/franchises, sale and purchases, leases, mergers and acquisitions.
Attending to corporate matters including incorporation of companies, restructuring, secretarial support for the meetings of Board of Directors and shareholders.
Arranging for the protection of intellectual property rights.
Outsourcing legal services and liaising with external counsels as may be necessary.

AF11119-UAE National - Security Guards

2013-04-25T01:00:00+01:00

We are currently looking for a Security Guards.

Key Responsibilities of the role will be:

Act as Head office representative to ensure that all operational elements of the business meet with high SOP and HSE standards at all times.
Promote a culture of full compliance and continual improvement for all operations, ensuring compliance & conformance with legislation and company policies is maintained and practiced at all times..
Develop branch visit reports and highlight issues.
Provide reports and associated documentation to the appropriate Management.
Assisting in the preparation of budgets, rolling forecasts, power point presentations.
Performing thorough checks of the building, parameters of the store and surrounding areas
Reporting on visitors to the duty manager
Ensuring the security of the store is maintained during the delivery time
Maintaining safety checks on the fire alarm systems
Operating the CCTV system

AF11127-UAE National - Design Engineer | Famco

2013-04-25T01:00:00+01:00

We are looking to recruit a Design Engineer for our Dubai branch. Reporting to the Design & Engineering Manager - Office Solutions.

The Design Engineer is responsible for fulfilling the requirement of Design & Engineering, Presentation, and 3D rendering for the entire Office Solutions Dept.

He will provide consistent and efficient support to the sales team throughout Dubai and Abu Dhabi Territories.

Provide full design, costing and technical support to the whole team of Office Solution sales, ensuring best practice design standards are maintained, supported by efficient, effective and economical project solutions.

AF11109-UAE National - Store Interior Design Leader | IKEA

2013-04-25T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

In this role you will be responsible for:

Planning, implementation & coordination with regards to homes, room settings, vignettes, compacts, studios, launch areas and store service areas
Ensuring the integrity of the IKEA concept and brand
Planning and executing displays to efficiently communicate a complete IKEA product range, prices and sales methods
Supporting the planning and implementation of the store commercial calendar
Maintaining all areas in the store in accordance to IKEA standards
Following IKEA manuals to produce functional home furnishing solutions within the store

AF11129-UAE National - Inventory & Logistic | Famco

2013-04-25T01:00:00+01:00

We are currently seeking a Inventory & Logistic to join Famco in Dubai.

The key responsibilities of this role will be:

Expedite supply of parts with the vendors and with the logistics service providers to ensure timely deliveries.
Provide technical support to the parts sales staff by resolving their queries and issues by interacting with the vendors.
Generate the order proposals using the computer system and place orders on the vendors
Create article master data, process shipping notifications and verify vendor invoices in the computer system.
Control the freight costs by using cost-effective logistics services.
Analyze the exception reports on critical stocks, lost sales, excess stocks etc. and take corrective action where necessary to improve parts availability and minimize stock obsolescence.

AF11130-UAE National - Business Development Manager | Logistics

2013-04-25T01:00:00+01:00

Al-Futtaim Logistics is a leading Supply Chain Management company in Dubai, UAE, with our major shareholder being one of the largest business houses in the lower Gulf region. Al-Futtaim logistics, started as a small warehouse for Al-Futtaim products about 25 years ago, and has developed over the years into one of the largest logistics service providers in the UAE. We have nearly 500 people on our diverse team from 20 different countries.

The main duties of your role will include:

Plan, deliver and lead incisive and value added business development support ensuring key objectives in the business plans are achieved.
Responsible for the development of Standard Operating Procedure (SOPs) for the Business Development process from identification of new opportunities to award of contract.
Responsible for the timely and accurate response to Expression of Interest (EOI) / Request for Proposals (RFP) / Invitation for Bid (IFBs).
Thoroughly understand what is required for each Request for Proposals (RFP) / Invitation for Bid (IFBs) and be able to provide verbal and written briefs to senior management.
Responsible for the establishment and maintenance of a Select Auto proposal / bid data base tracking of all Expression of interest (EOI) / Request for Proposals (RFP) / Invitation for Bid (IFBs at all stages of the proposal / bid process and award or non-award of the contract.
Responsible for the detailed post submission review for all bids and provide management with formal “lessons learnt” to improve future Proposal / bids processes.
Attend “Bidders Conferences” and represent Select Auto’s interests to potential client organizations such as the UN, US and Non US Government and commercial entities to aid intention of gaining new business leads and contacts.
Accountable for targets, customer revenue, tracking results, profitability of all channels and customer retention.
Responsible for the management of all communications and scripts, working closely with the Commercial Team to ensure a high standard of written copy, consistency of message and ensure compliance with the brand guidelines across the organization at all times.
Support the GM Commercial with regular communication with all potential clients and following engagement of Select Auto services by the Client, assist with the management of an effective handover of the business relationship with the client to the Contract Manager
Support the GM Commercial with the development and writing of the Select Auto Business Development Strategy.
Develop a situation analysis including strengths, weaknesses, opportunities, and threats to assist in the development of strategic plan for the future of the business.
Responsible for the overall management of all strategic and operational business development / marketing activities, through provision of timely and reliable management information that supports the business strategy, goals and objectives
Manage the daily work performance of the Business Development Team by setting priorities and managing quality output from each Associate to comply with the Business Development process.
Manage, mentor, train and develop the Business Development Team through performance management and personal development plans
Support the GM Commercial in the maintenance of potential new business pipeline, researching leads for new business through customer websites, trade and associated journals and attendance at trade shows.
Regularly travel into theatre and other locations internationally for meetings, to follow up business development opportunities, brand build and create brand awareness.
Formulate, manage and monitor the Business Development function area budget and ensure these are within agreed expense targets.
When required, actively be involved in the physical writing of bids and managing other staff required to write for the bid.
Perform other duties as requested by the GM Commercial.

AF11133-UAE National - Senior Manager | Famco

2013-04-25T01:00:00+01:00

Efficient management of the Property Underwriting Department including but not limited to the following responsibilities:

Underwriting - Management of the Property Underwriting Department to ensure sustainability and growth in the portfolio through prudent risk assessment and underwriting measures. Periodical review of premium rates and the underwriting guidelines in the light of the prevailing market conditions as well as performance of the Portfolio to ensure continuous enhancement of the Department’s profitability.
Management and Development of Staff - Motivate, train and develop the assigned staff in order to optimize their performance and ensure achievement of the specific objectives in an efficient manner with a high degree of professionalism.
Documentation and Records - Ensure timely and accurate preparation and delivery of certificates, policies and endorsements in compliance with the prescribed policies and guidelines of the company in order to serve customers efficiently.
Management Reports - Prepare, coordinate and ensure timely submission of Management reports in order to provide the operational data for Management information and facilitate decision making.
Customer Complaints - Attend to customer complaints and ensure fair solutions within the company guidelines.

AF11110-UAE National - Branch Manager | AFM Hino

2013-04-25T01:00:00+01:00

Al-Futtaim leads the Gulf region’s automotive industry. A comprehensive network of showrooms, service and sale centres cover the Gulf region providing customers with convenience, choice and the highest standards of after-sales service. Al-Futtaim represents some of the world’s most popular and desirable automotive brands including Toyota, Honda, Lexus, Hino, Volvo, Chrysler, Jeep, Ram and Dodge.

We are currently looking for a dynamic and results driven Branch Manager. This person will lead a branch to transform it into the local focal point for all Sales Operations to set the example in building relationships, learning customers' needs and matching the product or service to their needs to generate business. You can expect significant interaction with other departments such as parts, service, customer relations, finance and administration.

Critically, you will need to train and lead your team to excel in sales and customer satisfaction, measure progress and deliver results.

AF11125-UAE National - After Sales Engineer | Famco

2013-04-25T01:00:00+01:00

We are currently seeking a new After Sales Engineer in Famco Dubai.

You will be responsible for:

Selling all aftermarket products represented by the Construction Equipment Division viz Volvo Construction Equipment, Ingersoll Rand Compressors and Merlo Material Handling Equipment
Achieve and exceed agreed budgets
This position will spend 90% of the time in the field and requires daily contacts with customer’s purchase & workshop representatives
Direct- Sales of spare parts, workshop services and Customer Support Agreements through direct contact with customers
Explores and converts new business opportunities that result in increased revenue and profit for the Division
Ensures that accurate information on competitors is presented to the National Aftermarket Manager thereby supporting the development of strategies that are aimed at increasing market share

AF11122-UAE National - Product Assistant | AFM Sales & Mktg

2013-04-25T01:00:00+01:00

Job Purpose:

Overall responsibility of designing and handling database administration of the Product Dept. , and organization of weekly and months deadlines

Themain duties and responsibilities would be:

Maintain excellent data base for future projects / product updates.
Maintain weekly department’s work schedule and follow up on deliverables among respective parties.
Standardize, and unify Product Dept.’s presentations, and reports.
Follow-up internally within respective parties to meet TMC deadlines
Manage Product Dept. Database

AF11123-UAE National - Distribution Executive | AFM Sales & Mktg

2013-04-25T01:00:00+01:00

We have an exciting opportunity for an experienced Distribution Executive to join Al Futtaim Motor's Sales, Planning & Distribution team in Dubai. The selected candidate will be responsible for distribution support to all DC’s as well as operation of the Forward Order System. The Disctribution Support Executive will be reporting to the Distribution Manager.

The key responsibilities of this role will include:

Distribution Helpdesk: Receive formal inquiries from the various Distribution Channels and provide them with feedback regarding status and availability of their units.
FO Administration: Updates and maintains the FO excel files on a regular basis. Implements changes to improve efficiency and ease of use. Keeps a record of all changes to the files, as well as allocation and tagging information. Use information derived from COSMOS to determine arrival and availability information.
FO – Allocation and Tagging: Allocate and tag VINs according to prescribed order of priority. Advise the relevant DC management accordingly.
Reporting: Provide daily / weekly / monthly reports regarding FO activities including allocations and pending reservations.
Distribution: Manage and support the Distribution Supply Chain, from vehicle arrival to final delivery, in a pro-active manner.
Kaizen: Utilise Kaizen principles to identify improvements to make the FO process more efficient, user friendly and easy to operate. In addition focus on the Distribution Supply Chain with a view to improve communication and information flow.

AF11120-UAE National - Operation Manager | AFM Sales & Mktg

2013-04-25T01:00:00+01:00

To provide full back-up support to these world-class franchises, AF Motors have an established network of showrooms and service & parts centres throughout the UAE.

We are currently looking to recruit an experienced Operation Manager.

The primary focus of the role will be to manage to maximize the overall net contribution, achieving or exceeding the budgeted sales and gross margins in his area of responsibility by identifying new business opportunities, both locally and internationally. Efficiently manage and develop the future operations and structures of Parts business, through optimum utilization of available resources. Improve systems and processes to minimize capital expenditure, whilst ensuring the optimum availability, leading to high level customer satisfaction and profitability.

To provide essential support to National Aftersales Manager in planning and organizing the sales and marketing strategies, introducing a high level service culture and strong service delivery process, improving customer service across all parts centers in UAE.

The key accountabilities of this role include the following:

Ensure that the budgeted sales and gross margin of parts and accessories are achieved or possibly exceeded for Dubai region and export sales. To ensure that the sales standards are achieved and maintained to enhance the company's image, prestige and customer satisfaction.
Create and implement sales campaigns to promote the business of parts and accessories, increasing sales & net contribution. Create market awareness regarding the advantages of using genuine parts and to increase the market share.
Gather market information and produce a customer data base. Constantly monitor and update the information held within the data base.
Monitor and control purchases in line with sales budget and strives to ensure optimum sales and profit performance with minimal investment in stock. Stock requirements are discussed with location heads to curtail purchases to budgeted levels and sales trends. Discusses and negotiates with supplier, various techno commercial aspects like parts allocation, multiple sourcing, pricing etc.
Monitor and control centralized stocks to achieve minimum obsolescence through maximum stock turn and safeguard the company's capital investment in inventory. Organize periodically physical inventory audits at all parts outlets across the UAE, to ensure minimal error and that the desired results are achieved through effective Inventory management.
Improves and develops the future operations and structures, ensuring that the operational standards are maintained, to enable the parts divisions to achieve its desired results and highest operational efficiency.
Determines manpower requirements to effectively meet the present and future needs in line with the changing business demands. Develop training plans for all the team members and actively find ways of delivering the training needed.
Ensure the recognition of his staff's achievements through the company's reward schemes. Initiate disciplinary actions, resolve staff grievances when required in coordination with National After sales Manager and HRBP. Assist in recruitment, promotions and benefit entitlements.
Ensuring higher CSI by harmonious relationship, both internal and external.
Organizes and embraces responsibility of important inter branch departmental distribution of cheques, passports, labor cards, mails and ensures error free and timely distributions.

AF11107-UAE National - Health Safety and Maintenance Manager | IKEA

2013-04-25T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

Reporting directly to the Operations Manager, you will be responsible for the following:

Conducting regular safety checks and escalating feedback and emergency issues to the Operations Manager and Store Manager
Establishing, managing and administrating safety plans and evacuation drills
Designing a disaster recovery plan and rules for special situations like emergency and violence handling
Eliminating and controlling hazardous conditions
Developing and recommending a new procedures and revising existing ones
Maintaining efficient relationship with local authorities: Police, Fire, Insurance company
Ensuring security of assets and operations from shop lifting, vandalism, sabotage, threats and violence
Managing security guards routine and implementing procedures for safe guarding and controlling visitors, staff, equipment, car park issues and etc.
Performing periodic and random security inspections of the store
Ensuring maintenance of the building, all store facilities, car park
Performing regular floor walks and documented checks to ensure store cleanliness and hygiene
Ensuring that technical equipment such elevators and electrical doors are maintained and serviced periodically
Developing, implementing and controlling the KPIs related to store safety, security and maintenance
Ensuring the preparation of annual budget for the department
Support the Group Emiratisation programm

AF11080-Customs Documentation Clerk | Al Futtaim Logistics | Dubai

2013-04-24T01:00:00+01:00

Al-Futtaim Logistics is a leading Supply Chain Management company in Dubai, UAE, with our major shareholder being one of the largest business houses in the lower Gulf region. Al-Futtaim logistics, started as a small warehouse for Al-Futtaim products about 25 years ago, and has developed over the years into one of the largest logistics service providers in the UAE. We have nearly 500 people on our diverse team from 20 different countries.

We are currently looking to recruit a Customs Documentation Clerk to work from our Dubai based operations. Reporting to Team Leader – Customs Clearance, you will be responsible for effectively handling customs clearance documentation process and liaise with all stakeholders to ensure efficient and timely delivery of shipments as per agreed KPIs.

As Customs Documentation Clerk your primary responsibilities will include, but not be restricted to:

Efficient handling of Mirsal 2 declaration for Import and Export shipments
Review and identify the customs documentation requirements
Review and process the different type of customs forms required for re-export and stamping procedures
Effectively maintain CDR and Standing Guarantee accounts within the stipulated time frame and avoid any fines /penalties

AF11082-Visual Assistant l Marks & Spencer l City Stars

2013-04-24T01:00:00+01:00

Marks & Spencer, part of Al-Futtaim Retail division is a world class market leader in high street fashion. Our stores are located throughout the Gulf.

The first Marks & Spencer store in the Middle East was opened in Dubai in 1998. Other stores followed shortly in Abu Dhabi, Sharjah, Kuwait, Qatar, Bahrain and Oman and we have a total of 14 stores. 2010 will be a very exciting year for Marks & Spencer and we will expand a footprint a total of 18 stores.

All stores are large format and carry a wide range of product including Ladieswear, Menswear, Kidswear, Lingerie, Beauty, Home and Food.

We now have a requirement for an experienced Visual Assistant to be a part of our M&S City Stars team.

Reporting into the Visual Manager, you will be responsible for the following:

Visual display and merchandising standards in the store
Creating of communication boards on promotions and store activities
Ordering of store decor and ensuring its proper installation
Proper handling and maintenance of in-store visual display equipment
Conducting daily floor walks to check for damages on visual display
Launching of seasonal guidelines along with the store and visual team

AF11086-Allocator | Marks & Spencer, Regional HO

2013-04-24T01:00:00+01:00

Marks & Spencer, part of Al Futtaim Retail, is a globally recognised retail brand offering stylish, high quality, great value clothing and home products as well as outstanding foods.

We are looking for an Allocator to join Marks & Spencer's Merchandising team. Working under the guidance of a Senior Merchandiser, you will be responsible for:

Ensuring correct stock levels are available in each store reflecting sales trends/events, estimates and delivery schedules
Checking Build To Figures levels for stores based on Topten/Stock on hand reports on the local system and action BTF changes in profit accordingly
Ensuring accurate ratio’s are entered in profit for each region before the new lines are allocated
Updating the merchandisers on change in selling pattern
Maintaining a ratio chart at dept/range/region level
Pricing all the new lines accurately before living to the store
Reviewing fulfillment plan by department for each location vs the space planogram and take action to correct shortfalls / excesses or changes by co-coordinating with merchandisers and stores
Review new store layouts in order to take corrective action for any extra allocation or reduction of selling space
Generate and review range analysis report end of each phase
Advise warehouse & store on bulk new line allocations and communicating with merchandisers

AF11050-Underwriting Manager - Property | Orient

2013-04-24T01:00:00+01:00

The duties and responsibilities for this role are:

Independently carrying out underwriting functions within the laid down guidelines to ensure the profitability as well as development of the portfolio.
Provide technical assistance to Marketing and Development staff to achieve their growth objectives.
Regular reviews of the portfolio and make appropriate recommendations to the Management for consideration.
Evaluate potential growth areas and discuss with the Management.
Ensure sufficient reinsurance arrangements are in place for the risk being underwritten in order to avoid undue exposure.
Regular follow-ups of quotations and negotiate wherever necessary to improve the conversion ratio.
Responsible for prompt scrutiny of the insurance policy documents, endorsements and accounting documents to ensure its accuracy.
Maintain effective relationship with various distribution channels.
Ensure all stakeholders are well served to their satisfaction.

AF11087-Sales Engineer for Energy Management- Dubai l Al Futtaim Technologies

2013-04-24T01:00:00+01:00

Al-Futtaim Engineering is a multi-disciplinary engineering organisation which has been operating throughout the United Arab Emirates since 1974. As a member of the Al-Futtaim Group, we enjoy the benefits of being part of one of the leading business houses operating in the lower Gulf Region.

Though our divisions, we offer a wide variety of products and services in the Technologies, construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-Conditioning, Sanitaryware and Facilities Management, the Al-Futtaim name spells quality and reliability.

Al-Futtaim Technologies is a multi-disciplinary engineering organisation which has been operating throughout the United Arab Emirates since 1974. As a member of the Al-Futtaim Group, we enjoy the benefits of being part of one of the leading business houses operating in the lower Gulf Region.

The Middle East is one of the last great frontiers for Energy Management as a practice. Energy consumption per capita is high and buildings are not uniformly optimised for utilities and energy use. In summary, the burning platform for change is only now just starting to emerge. All of this adds up to a near greenfield opportunity to use your energy management and commercial leadership to establish our new Energy Management business.

The primary objectives of the role are to grow market share of energy solutions projects in the region. Based in Dubai and with ability to travel to KSA, Egypt and Qatar.

The Sales Engineer will be responsible for :

Representing the energy management services and solutions to customers
Searching for new clients who could benefit from the energy solutions in the designated region
Establishing new, and maintaining existing, relationships with customers
Persuading clients with the service that will best satisfy their requirements
Negotiating tender and contract terms and closing sales by agreeing terms and conditions
Administering client accounts
Meeting regular sales targets and Develop sales plans to introduce the energy solutions in new/existing markets
Supporting marketing by attending trade shows, conferences and other marketing events
Making technical presentations and demonstrating how a product will meet client needs in terms of energy efficiency
Providing pre-sales and post-sales technical assistance
Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends

AF11070-Business Development Manager | Orient

2013-04-23T01:00:00+01:00

Orient is an Al-Futtaim company, considered a leader in the regional insurance market with representation in the UAE, Oman, Egypt, Syria and Sri Lanka and the only company in the Middle East that carries a combined ratings "A Excellent" from A.M. Best and "A" (strong) from Standard and Poor's.

We are currently looking for experienced, dynamic and highly qualified individuals to fill the position of Business Development Manager. The position will be responsible in exploring new business opportunities, developing business portfolio and other related activities. Also, the position has the responsibility of generating and maintaining business consistent with efficiency and a high standard of customer service.

AF9684-Sales Engineer (x3) | Automotive FAMCO - Riyadh - Central Region , Saudi Arabia

2013-04-23T01:00:00+01:00

Al Rehab:

To be a consultant to our customers and sell all Construction Equipment products represented by the Sales Construction Equipment Division via Volvo Construction Equipment, Comp Air Compressors and Himoinsa Equipment, to achieve agreed budgets. This position will spend 80% of the time in the field and requires daily contacts with customers, where you provide technical advice, create and provide quotations per customer(s) requirements, 20% of the time will be spent in office work and organization per company requirements.

* Ensures that agreed budget (Volumes and values) are achieved and exceeded

* Ensure the targeted new customer coverage per month is reported and documented per company requirements

* Explores and converts new business opportunities that result in increased revenue and profit for the company

* Ensures that accurate information on competitors is presented to the Sales and Regional Managers thereby supporting the development of strategies that are aimed at increasing market share.

* Provides information about the all deals under progress to upper management, especially with big package strategic deals, to ensure these inquiries are followed and won.

*Submit credit requests to the Sales Manager and Regional Manager with his recommendations and justifications. Exert Pro-activeness in all ways to secure these strategic deals whether from external financial institution or internal to allow enough time to secure these deals properly.

AF9682-Sales Engineer (x2) | Automotive FAMCO - Jeddah, Madiinah - Western Region , Saudi Arabia

2013-04-23T01:00:00+01:00

Al Rehab:

* Ensures that agreed budget (Volumes and values) are achieved and exceeded

* Ensure the targeted new customer coverage per month is reported and documented per company requirements

* Explores and converts new business opportunities that result in increased revenue and profit for the company

* Ensures that accurate information on competitors is presented to the Sales and Regional Managers thereby supporting the development of strategies that are aimed at increasing market share.

* Provides information about the all deals under progress to upper management, especially with big package strategic deals, to ensure these inquiries are followed and won.

AF9683-Sales Engineer | Automotive FAMCO - Jeddah - Western Region , Saudi Arabia

2013-04-23T01:00:00+01:00

Al Rehab:

* Ensures that agreed budget (Volumes and values) are achieved and exceeded

* Ensure the targeted new customer coverage per month is reported and documented per company requirements

* Explores and converts new business opportunities that result in increased revenue and profit for the company

* Ensures that accurate information on competitors is presented to the Sales and Regional Managers thereby supporting the development of strategies that are aimed at increasing market share.

* Provides information about the all deals under progress to upper management, especially with big package strategic deals, to ensure these inquiries are followed and won.

AF11073-UAE National - Branch Account Manager | AFM Retail

2013-04-23T01:00:00+01:00

We are currently looking to recruit a Key Account Manager to join the Lexus Team at Al Futtaim Motor's in Dubai. the incumbent will be responsible for identifying, qualifying and initiating business with Corporate Fleet Accounts. Subsequently, to develop these accounts to accurately identify the full scope of the sales, parts and service opportunity and then to secure and maximise these profitable incremental sales for AFM. Finally to retain this business over extended time periods.

The key accountabilities will include:

Vehicle sales to existing clients
Prospecting for and development of new clients that meet the CF guidelines
Forecasting future sales and assessing future vehicle requirements
Assisting clients with after sales support as required to maintain high levels of customer satisfaction
Maintaining accounts receivables within guidelines
Providing assistance in arranging financing solutions as required
To maintain proper and timely documentation

AF9123-Senior Branch Manager - Mussafah| Orient Insurance

2013-04-23T01:00:00+01:00

Orient is an Al-Futtaim company, considered a leader in the regional insurance market with representation in the UAE, Oman, Egypt, Syria and Sr Lanka, and the only company in the Middle East that carries a combined ratings "A Excellent" from A.M. Best and "A" (strong) from Standard and Poor's.

Reporting to the General Manager - Business Development, the main responsibilities of your role will be as follows:

Generate the required volume of Insurance Business from the designated area in order to achieve or exceed the assigned premium and operational objective.
Review, process and settle claims fairly and promptly consistent with the policy terms as well as ensuring customer satisfaction,which are within the branch manager limits.
Plan and systematically implement all Administrative actions for the effective functioning of the Branch in order to ensure that the related expenses are contained within the approved budget.
Train, motivate and develop the Supervisors / Staff in order to enhance their individual performance and achieve the designed commercial and operational objectives with efficiency and high standard of professionalism.
Collect and collate Business and Market conditions related data to prepare reports and formulate appropriate recommendations for Managements' information and appropriate decision making in order to counter competition and retain/increase market share of the business.
Supervise and carefully monitor the processing of policy documents, claim settlements and all other business related transactions in order to ensure strict compliance with the guidelines and procedures.
Plan, analyze and develop appropriate marketing strategies and actions in order to secure new/additional business and enhance profitability and market share.
Maintain a systematic and efficient Records Maintenance System to ensure accuracy of records and facilitate prompt retrieval for reference and use when required.
To enhance the direct sales team in the branch, visit brokers and clients regularly to generate business.

AF11074-UAE National - Dealer Manager | AFM Sales & Mktg

2013-04-23T01:00:00+01:00

JOB PURPOSE:

Managing the Sales team to achieve or exceed the Company’s sales targets and for sustainable growth of Toyota Motor Vehicle Sales through a Dealer Network with good customer service, team work and respect to all associates.

The Dealer Sales Manager is responsible for setting, managing, and monitoring the financial budgets for all Teams under his control. The main performance areas are: Units Volume, Sales revenue, GM% and overall expenditure and customer service.

Main area of business including reporting Marketing intelligence reports related to illegal importers activities particularly on Product and Pricing for timely action.

KEY ACCOUNTABILITIES:

Financial Performance

Ensure accurate Monitoring of sales, manpower, operating expenses, capital expenditure and debtor control.
Ensure all Dealer Sales Executives set strategies to achieve target volume and margins, including the sales of accessories and service contracts.
Ensure accurate and timely reporting of all financials, market intelligence reports on illegal importers activities and potential business changes to the National Sales Manager-Dealer Operations on an ongoing basis.
Ensuring adherence to Company SOPs applicable to Dealer Sales.
Managing internal and external communications.

Customer Engagement

Facilitate customer engagement by promoting a customer centric mind-set in the Sales team to deliver our core service values; the world’s warmest welcome, responding to customer needs, transparency and ease of doing business.

Human Resource Development

Develop a performance management culture and Drive Sales performance on daily basis. Ensure heads are in line with the Budget and forecasted Sales. Ensure the adherence of all HR Policies and Procedures in terms of activity levels, objective setting and Performance Management. Adopt a zero tolerance approach to all bias based on race, gender or culture.
Create personal development plans for all Sales Team and regularly monitor and discuss progress with them. Book three days training per year per associate in support of these plans
Where necessary, coach the team to deliver sales efficiencies and upgrade the knowledge and skills of the team. Employ effective strategies for improving Team product knowledge skills.
Focus on Sales business fundamentals and Be a DMM Champion

Communications

Manage daily functional and operational activities of the Dealer Sales Team through coordination, regular discussions, daily/monthly meetings and weekly updates with team members to achieve targets.
Be a fully supportive team member by sharing experience and best practices with peers and colleagues

Innovation

Continuously review, monitor and evaluate sales opportunities. Develop and implement sales marketing campaigns. Develop customer contact strategies. Promote and adjust business strategies to achieve Budget

Financial Controls

Ensure operation of AFM SOPs. Zero issues of major concern on audits. Protection of AFM via appropriate control on debts

AF11069-Automotive Electrician (AC Technician) | Lexus | Abu Dhabi

2013-04-23T01:00:00+01:00

We require an experienced Automotive Electrician (AC Technician) to join our Lexus Workshop in Abu Dhabi. The prpose of this position is to ensure that the assigned Service / Repair Jobs are executed in line with established work procedures, time standards and housekeeping standards so that overall objectives of productivity are met or exceeded.

KEY ACCOUNTABILITIES

Perform Assigned Repairs in standard time or less
Perform the required repair as per the manufacturer standards and confirm the repairs are fixed correctly from first time
Maintain housekeeping while performing the service/repair and meet Toyota operational standards for 5S, Safety and follow standard job flow procedures.

AF11062-Store Assistant | DOMASCO - Electronics | Qatar

2013-04-23T01:00:00+01:00

To supply and deliver watches and related materials to all dealers and showrooms as per company procedures and guidelines.

AF11048-Helper (X2) | DOMASCO | Qatar

2013-04-22T01:00:00+01:00

As a part of service/delivery teams, to assist in the delivery/installation of merchandise to customers including airconditioners, refrigerators, washing machines and other products so as to help the service/warehouse team directly and the sales team indirectly to achieve its sales and gross margin and also to maximize customer satisfaction.

AF11047-Driver | DOMASCO - Electronics | Qatar

2013-04-22T01:00:00+01:00

We are currently looking to recruit Light Vehicle Driver cum Helper for our Electronics Division.

The primary focus of the role will be to drive company vehicles to deliver and/or render service and installation of products to the customer. He will also help out in loading and unloading of items from the vehicle and if necessary in rendering service and installation works.

The main duties within the role include the following:

A) Carry out work as instructed on jobcard:

Drive the vehicle to deliver the items to the customer’s place
Load and unload electronics items to be delivered to customers

B) Assist in service and installation works:

Provide assistance to service technicians by carrying items, tools and other equipment to work site, assisting them in service and installation of products and contribute to early or speedy completion of works.

C) Vehicle Care and Maintenance:

Conducts daily routine maintenance checks (oil, water, lights, tyre pressure, etc.) and ensure care and defensive driving to avoid delays in the delivery of products and service to customers

AF11053-Senior System Analyst | Cairo Festival City | AFGRE | Cairo| Egypt

2013-04-22T01:00:00+01:00

Spanning 3 million square meters Cairo Festival City is a visionary mixed use urban community strategically located just 15 minutes from Cairo International Airport, along the Cairo Ring Road. Cairo Festival City features Egypt's first indoor-outdoor retail and entertainment resort combined with luxury residential communities, prime office spaces, internationally renowned hotels, schools and an automotive park all set within a lush landscaped environment.

As a result of continuous success and expansion, we are looking for a Senior System Analyst to compliment our existing IT Team in Cairo Festival City. The role of the Senior System Analyst is responsible for analysing, recommending, designing and implementing solutions and reports to address business requirements of Enterprise resource planning (ERP) systems. This position also provide business analyst functions in developing technology solutions for user departments, and may provide advanced level help desk support for personal computer systems and software.

AF9656-Document Controller | Al Futtaim Group Real Estate | Qatar

2013-04-21T01:00:00+01:00

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

Maintains and manages all documents for Doha Festival City project on behalf of the AFGRE Development Team and assures that it is easily accessible and stored securely. Examines related files to release blueprints, drawings and engineering documents and other operating departments.

AF11045-Sales Assistant (x2) l Toys R Us l Cairo

2013-04-21T01:00:00+01:00

Toys “R” Us is the largest specialty toy store in the world. Launched by the Al-Futtaim Group in Dubai in 1995, Toys “R” Us now exist in twelve locations in the Gulf market and has emerged as undisputed market leader for all children related products.

The stores offer an unrivalled range of toys, games, sporting goods, electronics, software, baby products, children’s apparel and juvenile furniture all under one roof.

We are seeking to recruit Sales Assistant for our Toys R Us store in Cairo - Egypt.

In this role you will be responsible for:

Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

This vacancy open for Egyptians Nationals residing in Egypt only.

AF11041-Maintenance Supervisor | Al Futtaim Logistics | Dubai

2013-04-21T01:00:00+01:00

Al-Futtaim logistics (a member of the Al-Futtaim Group) is a leading Supply Chain Management company in Dubai, UAE, with our major shareholders being one of the largest business houses in the lower Gulf region. Al-Futtaim logistics, started as a small warehouse for Al-Futtaim products about 25 years ago and has developed over the years into one of the largest logistics service providers in the UAE. We have nearly 700 people on our multi-cultural team from 20 different countries.

We offer superior pan-Arab supply chain management solutions including warehousing and distribution, freight forwarding as well as IT solutions and Supply Chain Design and Consulting. The company has an international network of offices and agents for overseas freight and warehousing, and distribution centres in all major UAE cities and ports.

In this role you will be responsible for:

Supervising, servicing, maintaining and repairing the entire Fleet / MHE fleet within the organisation, including all forklifts, reach trucks, VNAs, PPTs & other related equipment
Handling the on-call emergency repair requirements of Fleet / MHE in the company
Arranging all parts repair quotations and seeking the approval of the respective business sector's before commencement of the job or within 24 hours of emergency repair
Proactively planning & scheduling all service jobs, co-ordinating such activities in such a way as to minimise disruption to the respective business
Performing random checks on Fleet / MHE equipment to ensure that due care & attention is being paid to them by the drivers to ensure the on-going safe operation of the same
Advising the drivers & relevant staff within the various business sectors of current best practice with regards to basic Fleet / MHE maintenance & operation
Ensuring adherence of the business and the Vendors/Workshops to the Standard Operating Procedures (SOPs), Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) as set-out by the Transport Business Sector Manager (BSM), and to report any deviations in the same to the BSM in a proactive manner
Ensuring that all orders (LPOs) generated are in the SAP system, or are captured through acceptable Internal Work Orders
Ensuring that the on-line RAM file tracker (Repair And Maintenance) is updated daily and is used as a dynamic and accurate information centre for all business sectors to refer to and be able to access and update
Ensuring that detailed and accurate records of all Fleet / MHE equipment R&M history is maintained for easy reference and will further use this resource to analyse on and report on relevant trends

AF11008-Buying Assistant l Toys R Us l Cairo

2013-04-18T01:00:00+01:00

The stores offer an unrivalled range of toys, games, sporting goods, electronics, software, baby products, children’s apparel and juvenile furniture all under one roof.

We are seeking to recruit Buying Assistants for Toys R Us in Cairo, Egypt. Reporting directly to the Buyer, on a day to day basis you will be responsible for the following:

Controlling the replenishment activities regarding to category target inventory and sales level
Generating the new products in the system according to the buyers assortment planning
Generating import purchase orders
Following up with vendors on the purchase orders receipt
Ensuring category sales and inventory levels are matching with the category targets
Updating the system information with regards to pricing, barcodes, item numbers, descriptions, purchase orders prices and ETA dates
Providing overall merchandising support to the Buyer

This position is open for Egyptian Nationals only.

AF10994-Car Cleaner X3 | Al Futtaim Motors | Abu Dhabi

2013-04-17T01:00:00+01:00

We are looking for a car cleaner to join our team in ABu Dhbai. The Car Cleaner looks after the cleaning process, and he has full control of it until the cleaning is complete. He must have a good eye for detail to ensure all areas of the car’s interior and exterior are immaculate when the job is done. His knowledge of interior and exterior materials and finishes is needed to make sure he uses appropriate cleaning solutions.

AF10986-F & I Manager I Al Futtaim Finance I RAK

2013-04-17T01:00:00+01:00

Role:

The main job responsibilities will include:

Review all Finance applications to achieve the maximum approval rates through accuracy, strength and eligibility in line with panel bank policies
Drive and achieve agreed KPI targets for all AFF finance and insurance product such as Customer financing through an Al Futtaim Panel bank, selling of GAP Insurance, Motor Insurance and Family Guard
Drive KPI’s on specialist finance products.
Manage Sales Referral process ensuring all customers are referred/ introduced to an F&I manager
Maintain good working relationships with AFF Hub Teams in the transfer and management of Finance & Insurance proposals and decisions
Advise customers on the Features, Benefits of both Islamic and Conventional finance and Insurance products.
Manage reports on daily, weekly and monthly basis.
Work with branch management to achieve sales and performance KPI’s of the branch and brand.

AF11007-Retail Sales Executive | Al Futtaim Motors | Ajman

2013-04-17T01:00:00+01:00

We are currently looking to recruit an experienced Sales Executive to join our team in Ajman. Handling. You will be responsible for the following tasks:

Achieve monthly and annual sales and profit target
Provide regular feedback on the market & competitors' activities to the management via prompt and regular reporting
Enhance customer base in the designated region
Achieve and maintain high CSI rating
Pro-active involvement and contribution towards the growth of the Toyota MHE Department
Work within the parameters of company guidelines
Arrange and facilitate meetings between principals and customers whenever required, for market survey exercises
Work closely with the sales admin and marketing staff as a good team player and provide support whenever required
Maintain a high level of integrity while performing the above functions.

AF10869-Sales Executive | Honda | DOMASCO

2013-04-17T01:00:00+01:00

We are currently looking to recruit experienced Car Sales Executive to work within our car sales showroom.

The primary focus of the role will be to achieve or exceed allocated unit sales targets by ensuring maximum customer satisfaction and assisting the Sales & Marketing Manager to consolidate market share, improve brand image and strengthen brand equity.

The main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales targets for his/her area of operation, which improves and maintains company and brand image and prestige.
Business Objectives: Achieve or exceed the allocated sales target for new units, trade-ins, accessory sales, service package sales, insurance policies and finance company deals.
Customer Satisfaction: Achieves or exceeds his CSI objectives thereby ensuring maximum customer satisfaction and repeat sales.
Company sales system and prospecting system: Adheres to company sales system and prospecting system. Achieves or exceeds the target on number of prospects logged which ensures achievement of Company’s business objectives and a larger customer/prospect base.
Cash and credit control: Ensures that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss.
Improvement and up gradation of knowledge: Constantly improves and updates his knowledge, especially about product range, features, and generally about automobile industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which enhance his performance considerably.
Used car appraisal: Asks every prospect of possibility of trade-in. he carries out the preliminary appraisal and quotes a trade-in allowance within one hour. The effective handling of the process results in more sales of new vehicles.
Service requirements: Coordinate with customer on service requirements and liaise with him to assist customer in obtaining prompt after-sales attention.

AF10974-Sales Administrative Asisstant (X2) | Al Futtaim Motors | Dubai

2013-04-17T01:00:00+01:00

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the United Arab Emirates, and leads the rapid development of the country's automotive business, while continuing to contribute to Hino trucks and Toyota material handling equipment worldwide growth.
To provide full back-up support to these world-class franchises, Al Futtaim Motors have an established network of showrooms and service & parts centres throughout the UAE.

We are looking for an Sales Administrative Assistant to be based in Dubai who shall be responsible for all the administrative functions at the branch and provides the sales team with the support required to deliver a first class experience to our customers

You will be responsible for the following duties:

Sales team is supported by providing vehicles, vehicle detail information, and movement of vehicles for sale to customers.
Ensure bi-monthly stock check is done to ensure physical stock tallies with system stock.
Responsible for proper vehicle display at showroom premises
Vehicle movement from and to branches as and when required
Responsible to head a team of logistic people for vehicle registration, vehicle deliveries to customers and all administrative functions
Vehicle movement to and from workshops
Ensure all sold vehicles are invoiced, delivered and proper documentation maintained for same.
Generate daily, weekly and MIS reports as required for the business development.
Ensure you strictly follow the Standard Operating Procedure (SOP) as laid down for the business.

AF10146-Sales Executive - Honda (X9) | OMASCO | Oman

2013-04-15T01:00:00+01:00

We are currently recruiting for a Sales Executive for Honda, based in Muscat. The function of this position is to support the sales objectives of the Company through achieving given sales targets. This role is responsible for providing first rate service to potential customers of Honda.

You will be responsible for the following -

Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige.
Achieve or exceed the allocated sales target.
Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales.
Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss.
Follow the approved Company sales and customer handover processes at all times.
Complete sales prospecting, follow-up and sales generation activities as directed.

AF8848-Head of Sales and Marketing - Volvo, Proton and CMC | DOMASCO | Qatar

2013-04-15T01:00:00+01:00

Doha Marketing Services Company W.L.L. (DOMASCO), an overseas joint venture of the reputable UAE-based Al Futtaim Group, has been operating business in Qatar for 15 years and has sole distribution rights for Honda, Volvo cars and trucks, reputed brands of watches and electronics such as Raymond Weil, Casio and Sanyo as well as Yanmar marine engines in the country.

To ensure highest standards of customer satisfaction in representing Volvo, Proton and CMC. Achieve or exceed allocated unit sales targets and profitability across all divisions, improve brand image, strengthen brand equity and increase market share.

AF10949-Senior Admin Assistant | Marks & Spencer | Dandy Mall | Cairo, Egypt

2013-04-14T01:00:00+01:00

Marks & Spencer, part of Al Futtaim Retail, is a globally recognised retail brand offering stylish, high quality, great value clothing and home products as well as outstanding foods.

We are currently looking for a Senior Administration Assistant for our Marks & Spencer store, located in Dandy Mall, Cairo. In this role you will be responsible for:

Processing accurately all administration related to merchandise
Accurate data entry into the system
Following company procedures related to stock and administrative documentation

AF10932-Sales Planning Assistant

2013-04-11T01:00:00+01:00

To provide full back-up support to these world-class franchises, AF Motors have an established network of showrooms and service & parts centres throughout the UAE.

Reporting Relationships: Market Business Analytic Manager

Company: Al Futtaim Motors

Department: Sales Planning & Distribution

Location: Head Office -Dubai Festival City

Grade: F

ROLE PURPOSE

The Sales Planning Assistant will join as a support function to the Market Business Analytic Manager and Sales Planning Executive by providing analysis, reports and recommendations on Toyota sales strategies and developing sales forecasts.
Develop, implement and communicate sales programs to front line that effectively motivate behaviour towards new vehicle sales targets

KEY ACTIVITIES

Support:

To maintain a suite of existing reports and create new reports to cater the changing needs of the business.
To constantly check the relevance and needs of all stakeholder reports and provide continuous feedback on all reports.
Monitor, analyse, and recommend actions that impact the achievement of sales targets, including Sales Campaign development in conjunction with Marketing and Sales Management.
Monitor and report stock positions and proposed actions to diminish risk and resolve ageing issues in model level.
Provide input to forecasting and budgeting cycles with respect to new car volumes and revenues.
Monthly, quarterly and annual reporting to front line staff and senior management in the form of written reports, proposals and presentations that enable decision making and keep the organisation aligned on business environment.
Ability to analyse large volumes of data to produce trends, issues and areas of focus, through existing systems (SAP, Fastrack, BIW...etc.)
Generate Monthly Market Analysis reports from the available database on the Market and Competitor Brand Sales trends and activities.

Communication:

AFM Internal Departments:
Work closely with Ordering, Product and Distribution departments on Sales Planning by month, by model and by variant level.
Coordinate with Planning & Ordering teams for developing forecasts

Management:

Report Sales Trend and Market performance
Update competitor activities
Recommend Sales Plan by Month, By Model and By Variant

TMC:

For Requesting Market Data for Analysis

Innovation:

Through continuous sales/stock monitoring and market trends advice on sales strategy

AF9775-Executive Assistant ( Saudi Arabian National Only ) | Automotive FAMCO | Western Region - Jedddah

2013-04-10T01:00:00+01:00

Al Rehab:

This position will provide secretarial, clerical and administrative support to the Regional Manager ensuring services is provided in an effective and efficient manner.

The main requirements for the role are as follows:
- Provide office support services ensuring efficiency and effectiveness within the Regional Manager Office.
- Perform a variety of administrative or executive support tasks that mostly
- Coordinates office management activities for the Regional Manager as required.
- Read and screen incoming correspondence and reports as appropriate; make a preliminary assessment of the importance of materials and organizes documents; handles some matters personally and forwards appropriate materials to the Regional Manager, Sr. Management and team as appropriate.
- Receive and screen incoming calls and visitors, determining priority matters, alerting the Regional Manager accordingly. Make referrals to appropriate staff or provides requested information.
- Act as liaison between the Regional Manager, subordinates or others, by transmitting directives, instructions and assignments and following up on the status of assignments.
- Produce a variety of documents, charts, and graphs as required.
- Update Regional Manager on status of issues before scheduled meetings.
- Prepare agenda and collect materials for meetings, and conferences; take minutes and keep records of proceedings.
- Coordinate and facilitate the Regional Manager’s calendar to arrange appointments and meetings.
- In coordination with recommended actions to be taken on office needs such as a stationary items and equipment supplies.
- Establish and maintain various filing and records management systems.
- Make travel arrangements; prepare itineraries; prepare, compile and maintain travel vouchers and records for the Regional Manager as required.
- Perform any related work as assigned by the Regional Manager.

AF10070-Service Coordinator | Al Futtaim Engineering - MEP Maintenance | Qatar

2013-04-10T01:00:00+01:00

In this role you will be responsible to lead a team of qualified, experienced and competent MEP technicians and accomplish the maintenance tasks as per schedule, deliver on time customer service and achieve excellence .

Plan, organize, schedule, assign, and evaluate the work of subordinates
Provides training, technical assistance and counselling.
Implement proper health, Safety & environment standards
Ensure adequate supplies, materials and equipment
Prepare and maintain records for weekly and monthly reports; prepare reports; prepares time records for payroll purposes.
Inspect and ensure work is completed as per approved standard
Oversee preventive maintenance on equipment.
Achieve excellence in customer service through effective planning and execution of work
Monitor and control operational costs

AF10074-HVAC Technicians (X10) | Al Futtaim Engineering - MEP Maintenance | Qatar

2013-04-10T01:00:00+01:00

Install, operate, maintain and repair HVAC equipment and systems (chiller, package, ducted split & others)
Install, operate, maintain, and repair controls and devices associated with HVAC equipment and systems
Operate various measuring and testing instruments.
Requisition spares and consumables for repair and maintenance work, select appropriate replacement parts and trouble shoot problems
Read blueprints, drawings and diagrams
Performs brazing, soldering, pipefitting and welding.

AF10917-Retail Leasing Manager | Al Futtaim Group Real Estate

2013-04-10T01:00:00+01:00

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

About Festival Centre

AFGRE are looking for a Retail Leasing Manager to be responsible for:

Executing the tactics of the AFGRE Retail Leasing strategy that is aimed at ensuring the viability of the business and meeting AFGRE’s overall objectives.
The rental of Retail units to ensure maximum occupancy at all times and high renewal rates.
Coordinating fit-outs, lease negotiations as well as unit showings.
The accurate completion of paperwork of current and prospective tenants.

The role requires the Retail Leasing Manager to:

Be familiar with a variety of the leasing field’s concepts, practices, and procedures.
Consistently apply experience and judgement to plan and accomplish goals and to sustain and expand AFGRE’s market share.
Effectively lead and direct the work of others, specifically your direct reports and supporting departments.

Key Accountabilities include:

Planning: Prepares and implements leasing plans and leasing tactics to exploit the current market demand and generate future demand for the Leasing business to achieve or exceed projected units and revenue target.

Market Intelligence: Researches market in terms of current demand, customer preference, types, size, and location of the properties. Where possible, obtains information on competitors pricing policy and strategies to effectively position the property against the competition and enhance market share.

Targeting Prospective Customer: Prepares a target list of prospective tenants, local and international, suitable for the type of properties available for leasing. Prepares company profile, and performs due diligence on prospective tenants as appropriate.

Viewings & Presentations: Invites prospective tenants to a presentation of videos, drawings, models etc or in site viewings in order to generate interest in the property and work towards sales closure to meet revenue targets.

Term Negotiation: Negotiates and finalises lease terms in line with prevailing Standard Operating Procedures (SOP’s), Budgets, Delegation of Authority (DOA) and any other conditions required by the business

Legal:

Arranging Documentation: Ensures that all documentation is correctly prepared in accordance with the SOP (LAF/LCA, Lease Contract etc.) and is signed by the authorized person as per the DOA in order to avoid any litigation in future and to serve as a point of reference. Maintains awareness of local legal procedures and practices, ensuring that these are upheld and/or not contradicted in lease terms.

Financial Analyst and Reporting:

Progress Reports: Prepares progress reports on weekly/monthly/annual basis as appropriate, on the current status of the business; comments on assessment of future market trends and prospects and propose measures and strategies to achieve or exceed the projected target.

Budgeting: Evaluates historical performance, and market information on future market trends, to arrive at a rational budget projection both in terms of units and revenue so as to contribute effectively in meeting company’s overall objectives set for the year.

Budget Review: Reviews the actual performance against budget on regular basis to ensure that projected units and revenue target are being achieved, in case of a short fall examines the reasons and take corrective measures to bring it back on target.

AF10914-Financial Services Manager - Automotive FAMCO - Head Office ( Alrehab ) Jeddah KSA

2013-04-09T01:00:00+01:00

Al Rehab:

Reporting to the country Manager, the Financial Services Manager's primary goal is to achieve the F&I KPI's thus creating additional income in line with FAMCO Financial Services policy through the introduction & sale of Finance & Insurance related products to all corporate customers. The job holder will work closely withRegional Managers and frontline Sales team covering FAMCO Saudi branch network.

The main job responsibilities will include:

Drive and achieve agreed KPI targets for Customer financing through FAMCO Saudi Panel bank
Manage Sales Referral process ensuring all customers are referred/ introduced to Financial Services
Management of any panel or non panel bank representatives inside FAMCO premises
Ensure that Leakage to non Panel Banks is limited and controlled
Review all Finance applications to achieve the maximum approval rates through accuracy, strength and eligibility in line with panel bank policies
Management of MI/Reporting templates on daily, weekly and monthly basis
Timely MI flows to FAMCO Financial Services head Office in UAE
Working with branch management to achieve sales and performance KPI's of the branch and brand

Key Performance Indicators:

Ensure all Frontline sales staff are fully trained in Financial Services products, processes and systems
Ownership of end to end F&I performance and results
Ownership and Management of referral & Incentive program
Strong influencing skills at customer level
Ownership of administration and documentation flow between Customer, sales team,F&I department and bank
Close working relationship with Branch Manager ensuring income and sales goals are met
Support of the Branch Manager in the review of Sales staff with focus on the finance referral process

AF10894-Master technician - Automotive FAMCO - Dammam branch

2013-04-08T01:00:00+01:00

Al Rehab:

To carry out accurate advanced diagnosis and effective complex repairs on vehicles, machinery and equipment, thereby providing complete customer satisfaction with due regard to relevant quality and safety standards.

Job Specifications and Requirements

Carry out accurate advanced diagnosis to trouble shoot and fault find and then perform effective repairs on vehicles, machinery and equipment
Commission and deliver machines and carry out machine familiarization
Overhaul Engines, Chassis and Transmission/Driveline
Carry out Air Conditioning repair and periodic maintenance
Operate lifts, tools and related workshop equipment
Undertake computer based Self Learning and Instructor led training for product awareness
Drive vehicles safely inside workshop and follow workshop health & safety, ISO regulations and company policy and procedures

AF10896-Technician (x4) - Automotive FAMCO - Jeddah - Western Region

2013-04-08T01:00:00+01:00

Al Rehab:

Responsible for daily Service & Maintenance, Trouble Shooting, Diagnostic & repair activities across the assigned territory as per the instruction from the Branch Workshop Manager/Supervisor.

Day to day Service & Maintenance activities of Construction Machineries inside the branch workshop and also on the field.
Correctly diagnose and repair machine faults.
Familiar with electronic machine diagnostic equipment and other specialist tools.
Work closely with the Workshop Supervisor to ensure that jobs are completed within stipulated manufacturers or local standard times
Responsible for the highest levels of work quality and customer satisfaction.
Able to write Clear Field Service Reports after completion of each job and obtain customer approval/payment.
Ability to conduct basic customer/operator familiarization training on machine function and basic maintenance.
Timely and accurate machine fault diagnosis and high level of ‘first-time fix’.
Recommend preventive maintenance and repair solutions to maximize machine uptime and reduce risk of breakdown.
Ability to conduct duties in a workshop environment or independently travel to worksites in various locations.
Awareness of Health & Safety and environmental impact of tasks performed, including adherence to all necessary safe working practices and guidelines.
Should be able to understand and interpret maintenance and repair manuals, schematic drawings, hydraulic circuits, electrical circuits etc.

AF10897-Technician (x3) -Automotive FAMCO - Abha - Western Region

2013-04-08T01:00:00+01:00

Al Rehab:

Responsible for daily Service & Maintenance, Trouble Shooting, Diagnostic & repair activities across the assigned territory as per the instruction from the Branch Workshop Manager/Supervisor.

Day to day Service & Maintenance activities of Construction Machineries inside the branch workshop and also on the field.
Correctly diagnose and repair machine faults.
Familiar with electronic machine diagnostic equipment and other specialist tools.
Work closely with the Workshop Supervisor to ensure that jobs are completed within stipulated manufacturers or local standard times
Responsible for the highest levels of work quality and customer satisfaction.
Able to write Clear Field Service Reports after completion of each job and obtain customer approval/payment.
Ability to conduct basic customer/operator familiarization training on machine function and basic maintenance.
Timely and accurate machine fault diagnosis and high level of ‘first-time fix’.
Recommend preventive maintenance and repair solutions to maximize machine uptime and reduce risk of breakdown.
Ability to conduct duties in a workshop environment or independently travel to worksites in various locations.
Awareness of Health & Safety and environmental impact of tasks performed, including adherence to all necessary safe working practices and guidelines.
Should be able to understand and interpret maintenance and repair manuals, schematic drawings, hydraulic circuits, electrical circuits etc.

AF10838-Used Car Buyer | Al Futtaim Motors | Abu Dhabi

2013-04-07T01:00:00+01:00

Job Purpose:

We are seeking to recruit Buying Executives who shall be responsible to source and purchase required vehicle mix as per business needs and standards and at the desired prices. Reporting to Branch Sales Manager

The key Responsibilities of the job role include (but not limited to):

Vehicle sourcing and appraisals
Maximize trade ins at the showroom through part exchange
Prospecting for vehicle purchases
Purchase vehicles at the right price and as per stock mix requirement.
Achieving budgeted Volume and Gross Margin targets
Generate good quality retail inventory for Used Car Department
Provide excellent customer service values to our customers

AF10876-Sales Assistant (x5) | Guess | Cairo, Egypt

2013-04-07T01:00:00+01:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are currently seeking to hire Sales Assistants for GUESS in Cairo, Egypt.

As a Sales Assistant you will be responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.

Your key accountabilties will include:

Provide customers with current relevant information about the product.
Provide quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provide efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Participate in and attends all store meetings and other related functions.
Represent a positive attitude toward the merchandise, the brand and the company.
Participate in all inventories.
Assume and complete other duties as assigned by store management.

AF10867-Cashier | IKEA | Doha

2013-04-04T01:00:00+01:00

One of the companies bearing Al-Futtaim name is IKEA.

Maintaining clean and orderly checkout areas whilst serving customers with great Customer Service skills.
Follow SOPs including counting and recording the float before trading begins and upon close of trading in order to reduce losses.

AF10860-Digital Art Director | GMASCO

2013-04-04T01:00:00+01:00

GMASCO (www.gmasco.com) enjoys an enviable reputation as the Gulf’s most diverse full service communications, marketing and advertising agency in an industry typified by current decline, over-specialisation and lack of integration in other markets. Our Dubai location positions us in a still growing market at the hub of business in the northern hemisphere with a client base operating in more than 15 countries across the Middle East, Europe, the Sub Continent and Asia. Our offerings include every aspect of communications, advertising and marketing in traditional and new media formats.

We are currently looking to recruit a Digital Art Director to work from our Dubai office. Reporting to the Head of Gulf Marketing Research & Ebusiness, your main role will be to formulate smart and effective ideas for client needs and recommend creative solutions/initiatives in the digital space. These initiatives can include: online advertising, mobile advertising, mobile applications, social media marketing, social media applications, large and small websites, interactive development and emerging/new technologies. Be passionate about conceptualising, effective visual design/UI, an eye for detail and the ability to explain the capabilities and limitations of modern web development/new media technologies.

The Digital Art Director will have a clear understanding of marketing/brand strategies and concepts as they relate to the product and will be able to initiate and create solutions around them. Will ensure that all projects are completed with the highest level of aesthetics while maintaining maximized usability and functionality. Manage multiple projects and deadlines and consistently deliver creative on target an on time, seeing the projects through from concept to completion.

This role will involve responsibilities such as:

Turning creative strategy into flawless execution by consistently delivering client work to established standards. Understand client brand guidelines. Successfully interact with Creative Directors, Copywriters, ATL Art Directors, Designers, Clients, and other Creative Firms/Agencies/Vendors/Freelancers to deliver all assets to spec while troubleshooting issues. Includes activities such as concept development art direction, layout design, storyboarding, flash animation, and in depth understanding of HTML/XHTML/HTML 5/CSS coding. Ensure the QA on deliverables at every stage of the process.
Product Development and Innovation – Provide product and creative support in coordination with other digital team members using emerging design techniques and emerging technology. Work closely across teams to advance product development and innovation, as a contributor to an interdisciplinary team including: Creative, Digital Account Management and media.
Prioritization and strong coordination with subordinates: Prioritize own work and handling multiple projects while consistently meeting objectives. Work well with dependent resources: vendors, freelancers, coordinators, and QA to complete deliverables on time and to standards.

In addition:

Gain deeper understanding and clarity of the digital/online brief.
Gain understanding of the brand strategies, offline and digital guidelines, visual identity and style, tone of voice.
Ensure the brief has all the relevant information and assets/materials required to begin/complete projects.
Work in liaison with the Digital Account Management to outline the digital creative strategy.
Key architect of establishing the user journey and consumer experience of the digital initiatives, advertising and websites, microsites.
Manage the creative design process ensuring appropriate online research to understand the online activities of the brand and its competition, and global trends in the relevant industry from digital ideas and creative point of view.
Conduct regular brainstorm sessions initiating the ideation process to establish a digital creative campaign strategies/ideas and design direction relevant to the Brands’ brief and potential integrated marketing communications concept.
Responsible for the quality of the design work, to ensure it is distinct, on brief and in line with industry standards.
Create interactive web components that highlight messages and product differentiators for use on the web and for use throughout various online vehicles.
Knowledge of global best practices in new media industry that may include web, mobile, tablet, social media, digital advertising/rich media solutions, augmented reality, gaming, mobile apps., brand related events, digital retail environments etc.
Establish future digital brand guidelines for current brands.
Ensure all creative work is signed off, proof read and all mandatory requirements have been included before the job is sent for presentation to the businesses or is produced for handover to the technical team.

Key elements of the role:

Design Production and Technical Development
Client Facing
Internal Team Management and Development
Self-Development

AF10848-Store Manager | GUESS Jeans Beruit City Centre

2013-04-03T01:00:00+01:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are currently looking for a Store Manager to joing GUESS in Beirut.

As a Store Manager you will be accountable for:

People Development / HR

Networks, recruits, hires, develops and retains high quality management and associates to fill store profile and succession planning.
Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
Organizes weekly staff meetings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets.

Customer Experience / Sales

Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team.
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions.
Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.
Creates and executes strategies to maximize store sales and control expenses.

Operational Effectiveness

Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc).
Executes and complies with all company policies and store procedures.

AF10842-Visual Merchandiser | Esprit | Riyadh, Kingdom of Saudi Arabia

2013-04-03T01:00:00+01:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We are looking ro recruit Visual Merchandisers to join ESPRIT in Riyadh. Reporting to the Senior Visual Merchandiser, you will be responsible for:

Implementing and maintaining the Esprit brand image within the store, ensuring visual consistency.
Providing customers with the most inspirational shopping experience possible.
Maintaining effective communication with store colleagues and the VM Manager.
Accurately implement all company Visual Merchandising policies.
Implement easy to shop store grids
Use the appropriate product handing techniques on different types of equipment.
Implement well styled mannequins in line with the styling policy.
Use appropriate styling techniques and the correct visual elements in the relevant areas to aid customer segmentation
Implement window display guidelines on time and "on brand"
Implement seasonal launches and events on time and "on brand".

AF10843-Visual Merchandiser | Esprit | Madina, Kingdom of Saudi Arabia

2013-04-03T01:00:00+01:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We are looking ro recruit Visual Merchandisers to join ESPRIT in Madina. Reporting to the Senior Visual Merchandiser, you will be responsible for:

Implementing and maintaining the Esprit brand image within the store, ensuring visual consistency.
Providing customers with the most inspirational shopping experience possible.
Maintaining effective communication with store colleagues and the VM Manager.
Accurately implement all company Visual Merchandising policies.
Implement easy to shop store grids
Use the appropriate product handing techniques on different types of equipment.
Implement well styled mannequins in line with the styling policy.
Use appropriate styling techniques and the correct visual elements in the relevant areas to aid customer segmentation
Implement window display guidelines on time and "on brand"
Implement seasonal launches and events on time and "on brand".

AF10845-Visual Merchandiser | Esprit | Makkah & Taif, Kingdom of Saudi Arabia

2013-04-03T01:00:00+01:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We are looking ro recruit Visual Merchandisers to join ESPRIT in Makkah &Taif. Reporting to the Senior Visual Merchandiser, you will be responsible for:

Implementing and maintaining the Esprit brand image within the store, ensuring visual consistency.
Providing customers with the most inspirational shopping experience possible.
Maintaining effective communication with store colleagues and the VM Manager.
Accurately implement all company Visual Merchandising policies.
Implement easy to shop store grids
Use the appropriate product handing techniques on different types of equipment.
Implement well styled mannequins in line with the styling policy.
Use appropriate styling techniques and the correct visual elements in the relevant areas to aid customer segmentation
Implement window display guidelines on time and "on brand"
Implement seasonal launches and events on time and "on brand".

AF10855-Marketing Executive - Guess - Jeddah, Kingdom of Saudi Arabia

2013-04-03T01:00:00+01:00

Intersport is the world's leading multi-branded sporting goods retailer, exclusively represented by Al-Futtaim company in the UAE.

The brand offers sports enthusiasts the largest number of international sporting brands under one roof, including in-house brands such as Protouch, McKinley, Firefly, Etirel and Dynatour. The store is segregated into departments for golf, football, tennis, squash, fitness, water sports, rugby and outdoor requirements, with a special focus on women's and children's products. Worldwide, Intersport works closely with brands such as Adidas, ASICS, ATOMIC and NIKE, amongst others, to offer the latest and newest products.

To assist the Marketing manager and the department to reach the required visitor volumes for optimal sales targets by assisting on daily operations and administration duties as directed by Marketing manager.

Assist event set-upPrepare updates for Corporate Intranet in coordination with Stores &ROPrepare PR/event updates for PrincipalFacilitate the process of providing relevant loan products to journalists for media coverage with proper documentations of item details in coordination with store
Competitor and Market MonitoringPrepare weekly/monthly competitor activities in coordination with agency and store managersPrepare daily market updatesCollate statistical reports for the region
Follow up Principal website for activities and timelinesUpdate relevant members on mall memos/ circulars etc
Budget Follow upFollow up of invoices w/ third party suppliers and the payments w/ FinancePrepare monthly comparison of marketing expenses vs. budget
Coordinate with malls, stores and suppliers to ensure marketing material is supplied in required quantities in line w/ marketing calendar and activityFiling /archiving full package for campaigns and results/reports ( each event/ activity material/ package to be filled/ saved prepared for any updates)
Proof read the promotion materialCoordinate permissions with Group Admin / Municipality / Store Managers for timely executionPrepare updates for Principal ( requested documents to be filled/ packs to retail management)

AF10839-Used Car Buyer | Al Futtaim Motors | Dubai

2013-04-03T01:00:00+01:00

The key Responsibilities of the job role include (but not limited to):

Vehicle sourcing and appraisals
Maximize trade ins at the showroom through part exchange
Prospecting for vehicle purchases
Purchase vehicles at the right price and as per stock mix requirement.
Achieving budgeted Volume and Gross Margin targets
Generate good quality retail inventory for Used Car Department
Provide excellent customer service values to our customers

AF10841-Trainer - Technical Support Engineer | FAMCO | Central Region - Riyadh

2013-04-03T01:00:00+01:00

Al Rehab:

1‐ To prepare and deliver training and staff development programs, using knowledge of the effectiveness of
methods such as classroom training, demonstrations, train the trainer, meetings, conferences, and
workshops.
2‐ To follow up technical issues in specific product lines and find root cause and solutions.

 Assist in training needs analysis of relevant division/brand and advise according to market trends and
distributor guidelines.
 Develop training content and material and implement for all staff.
 Assist with the orientation, training and coaching of staff, management and other stakeholders to increase
efficiency within the workplace
 Participate and execute adherence to Company and Principal policy and procedure compliance.
 Ensure the successful implementation of technical training, ‘right first time’ activities, parts and distributor
fundamentals training activities.
 Monitor, review and implement occupational health and safety, operational standards, warranty processes,
technical support training activities.
 Ensure all technical processes are implemented and adhered to from a Divisional point of view.
 Conduct ongoing site visits to identify individual training requirements and complete post course
evaluations.
 Support all sites with training in relation to technical support in terms of campaigns, service schedules and
equipment audits.
 Ensure compliance with Principals’ policies, related to training.
 Technically Support workshops and technicians when needed
 Follow up technical issues and find root cause and solutions.

AF10828-Sales Assistants (x6) | ESPRIT | Beirut City Centre

2013-04-02T01:00:00+01:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Esprit as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10795-Watches Sales Executive | DOMASCO | Qatar

2013-03-31T00:00:00+00:00

Achieve or exceed the sales/profits targets set by the company for the location / products handled.

AF10794-Warehouseman - Delivery Team | DOMASCO | Qatar

2013-03-31T00:00:00+00:00

In Qatar, DOMASCO-VOLVO cars have rolled out exceptional customer service with Complimentary Roadside Assistance, Showroom Car Drop-off for service appointments, PCP programs, In-house Finance, and Guaranteed Buy Back - all designed to give valued clients convenience and peace of mind.

To provide our retail and dealer’s efficient supply of products and POS items that are given by the stores in charge, plan your visits so that deliveries are done safely and proper acknowledgments taken adhering to company procedures.

PRINCIPAL ACCOUNTABILITIES/CONTENT:

A) Proper stock checking, by model / dial code, should be done while taking the goods from Main stores against the invoice or delivery orders provided by the stores in charge. .

B) Plan the delivery route so that all deliveries can be done in an organized, timely manner.

C) While at delivery be observant about the dealers or our retail shops, if there is a matter you may think that should be known to the management please do so quickly. In case of dealer, refrain in supply of goods and inform management immediately.

D) Protect the goods in transit keeping in mind that organized crime can detect your usual delivery plan. Change the delivery route time to time without hindering the work. This is as goods in transit are of your total responsibility.

E) Get the goods receipt confirmation with signatures, names, and seal of the establishment, so that they can’t deny the receipt later.

F) Keep the company vehicle you use for work in proper working condition and their door locks, safety devices are in good working order, if not inform management to get them repaired quickly. Use the vehicle only after the repairs are done.

AF9222-Senior Commercial Manager | Al Futtaim Group Real Estate | Qatar

2013-03-31T00:00:00+00:00

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

About Festival Centre

We are looking for a Senior Commercial Manager to be based in Doha, Qatar to manage all internal and external parties involved in the timely approval payments to Consultants and Contractors and oversee the management and reporting of these payments against the Project Budgets. Responsible for the management of all contract documentation pre and post award.

They will be repsonsible for:

Responsibility for:

The monitoring, management and approval of all payments against the Main Contractors budget.
The monitoring, management and approval of all payments against all the Consultancy budgets.
Change Control Management.
Reporting to the Funding Banks from the DM Team

Key Accountabilities will be:

The development and implementation of the processes and procedures necessary to collate and produce overall and individual cost reports and forecasts within the Project Budget
Working with the Project Consultants to include an effective procurement strategy supported by robust contractual terms within the Main Contractor’s Contract
The verification of payments to the Contractor and Consultants on behalf of the Development Manager.
The establishment and management of Change Control procedures and the reporting on its status
The preparation of PCG and Funding Bank Reports
Prepare and Report Risk Forecast and Management (Trending) against the Contingency allowances
The reporting of Project Cash Flow
Assist in the review and settlement of all Contractual claims
Provide analysis of the QS reports and provide relevant input into the monthly Progress Reports
Report against the Leasing contingency / lessor works budget (LCRs and TVRs) to ensure the allowed budget is not exceeded.

The role requires the commercial management of the integral interface between the project parties responsible for all commercial aspects of the project from contracts administration to preparation and reporting of internal commercial reports.

The essential qualities and abilities required to successfully undertake this role requires strong people management, problem solving and organisational skills. Experience and knowledge in contract negotiation, risk management, project management and financial management with the ability to lead the various commercial stakeholders of the project.

The Senior Commercial Manager must have exceptional communication skills with an ability to digest the diverse commercial reports of the development, as provided from the Consultants and Contractors, and report accurately and effectively the risks and potential solutions to the executive teams within AFGRE and BASREC. They must have a powerfully analytical mind, since they have to process an enormous amount of information and make proposals / recommendations that can determine the success or failure of the Project.

This role is a senior appointment, reporting directly to the Development Director, and requires the successful candidate to have the necessary experience, knowledge, management and personal skills to be able to attend and contribute within high level board meetings (when required). In addition to attending management review meetings; contributing to construction site/ progress meetings. The successful candidate will also be required to attend and contribute as a senior member of the PCG (project control group).

AF10396-Purchase Coordinator | Automall | Dubai

2013-03-30T00:00:00+00:00

Al-Futtaim Automall is the Used Car Division of the Al-Futtaim Group and has been developed following extensive customer research, using worldwide best practices with the addition of market-leading customer service which everyone expects from the Al-Futtaim Group. Established in 2001, Al Futtaim Automall has quickly grown to become the multi brand, pre-owned vehicle market leader in the UAE.

Automall’s core business is the purchase and sale of used vehicles both to retail and trade customers, with vehicles ranging from economy to prestige. This is conducted through 8 locations across the emirates by a dedicated team of over 160 Associates and trained Sales Consultants to make sure customers make the right decision when buying a used car. It’s all about the people and thus our associates remain our biggest investment.

With Al Futtaim Automall being the only UAE based used car business which adopts transparency as one of its main service values, one can truly say: Al Futtaim Automall, Driven by Trust.

We are currently looking to recruit a Purchase Co-ordinator to work within our multi-franchised Automall operations, based in Dubai, UAE.

The purpose of this job is To Administer Purchases, Payment to Vendors as per the Standard Operating Procedure and assist other associates to deliver Delightful experience to Automall’s customers by providing them with timely back office support.

Your main duties and responsibilities will include, but not limited to:

Processing of Purchases within the agreed timelines
Processing of Vendor Payment
Report Generation
Focus on Customer Service Values

AF9059-Sales Engineer - Project Air Conditioning

2013-03-30T00:00:00+00:00

We are currently looking to recruit an experienced Sales Engineer - Project Air Conditioning for our Electronics Division.

The primary focus of the role will be to carry out effectively sales of air-conditioning equipment and to achieve or exceed budgeted sales and gross margins and meet set objectives and targets.

The main duties within the role include the following:

Sales: To promote sales of air-conditioning equipment to meet and achieve sales budget / gross margins.
Projects: To quote and manage all project business to increase sales / gross margins / and brand awareness.
Customer Satisfaction: To effectively contribute technical advise to assist customers to decide model selection and purchase of units.
Site Technical Evaluation: To visit site and assist / advice customers both individuals and institution on site conditions and to assess and prepare competitive quotation to obtain business.
Receivables follow-up: To monitor the receivables / data and follow-up for payments to reduce outstanding to company standards or as per contract.
New Product Introduction: To effectively introduce new models of air conditioners to consulting engineers and contractors to enable them to incorporate the air-conditioning specification in tender documents.
Market Information: To constantly collect competitors' information to enable the Sales Manager negotiate with Principals for better price and marketing support.
Product Approvals: To submit air conditioners and specifications, technical data to ministry of electricity and water, building engineering department for getting approval certificate to enable participation in government tenders.

AF10772-Store Manager (X2) l Toys R Us l Cairo Egypt

2013-03-28T00:00:00+00:00

About the Business:

We are currently seeking to hire a Store Manager for our City Stars & Dandy stores in Cairo, Egypt. As a Store Manager you will be responsible for achieving the most profitable operation; through establishing a high level of customer care and service, effective management of budgeted resources so as to secure the agreed commercial and financial objectives.

Other key responsibilities include:

Ensuring that brand integrity is maintained throughout the store and high standards of customer service are achieved at all time
Fulfilling the company objectives through the monthly review of performance against plan
Ensuring that the store has a positive and supportive work environment and the staff are suitably recruited, trained and motivated to perform their jobs effectively
Ensuring the proper in-store stock control through liaising with the Buying department in order to meet the demands and requirements of the business and customers
Maintaining the store display to a high standard and ensuring that all promotions are fully supported

AF10754-Territory Manager-Exports [X2] I Aftron I Dubai

2013-03-27T00:00:00+00:00

Launched in 1994 by Al Futtaim Group, AFTRON has expanded its business in Consumer Electronics and Home Appliances across GCC, Middle East, Africa, CIS and South Asian countries.

They believe in providing better quality of life to the customers by delivering range of products those are Reliable, Convenient to use, Practical and Affordable.

Company Name: AFTRON

Location: Dubai

Reports to: Manager Exports

Job Purpose:

Executes distribution of Aftron products to international markets by identifying customers; meeting their needs; implementing sales plans

They research potential markets, organise sales promotions, negotiate contracts and arrange the transport of goods. Legal knowledge of foreign currencies, tariffs and trading regulations is necessary.

Main Responsibilities of the Job

Execute all sales activities for Aftron products and ensure achievement of Export territory sales target.
Maintain knowledge on all Aftron product range.
Recruit and Maintain Aftron distributors for assigned territories, perform regular market visits, and forecast sales volume.
Provide quotations for customer requirements, process sales orders and check that the distribution is running smoothly and on schedule.
Co-ordinate the Export processes (Payment, Logistics, Clearance & Reporting) between customer and the Commercial department.
Once the product has finally been delivered, deal with any complaints or queries that may occur.
Collaborate between customers and Product Management team to propose marketing programs for the territory and report on competitor products/activities.
Participate in Trade shows to enable new sales leads.
Generate market intelligence and identify new business opportunities to expand business.
Develop and maintain professional relationships with all customers and analyse customer requirements to prepare appropriate sales strategies for same.
Ensure satisfaction of customers with Aftron company products and services.

Products: All AFTRON products

Markets: Assigned territory in MEA

Financials: Sales Revenue and Account receivables.

Working Environment :

The job holder functions in a fast paced technology environment which is highly competitive. The field is constantly changing and the job holder needs to keep updated on the various changes in products that are available with the company and vendors or offered by the competitors.

Contacts :

Internal : Exports Manager, Product Management, Commercial department, Logistics, Divisional Finance staff.

External : Customers, Competitor distributors.

Decision Making : Takes all branch levels decisions in accord with the Delegation of Authorities Manual.

AF10745-Sales Assistant | Esprit Al Hayat Mall - Riyadh, KSA (Eastern Province)

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Esprit as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10746-Sales Assistant | Esprit Faisaliyah - Riyadh, KSA (Eastern Province)

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Esprit as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10740-Sales Assistant (x2) | Esprit Red Sea Mall - Jeddah, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Esprit as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10741-Sales Assistant | Esprit Al Arab Mall - Jeddah, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Esprit as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10742-Sales Assistant | Esprit Hera'a - Jeddah, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Esprit as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10744-Sales Assistant | Esprit Dahran Mall - Al Khobar, KSA (Eastern Province)

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Esprit as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10704-Sales Assistant | Guess Jeans Red Sea Mall - Jeddah, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Jeddah.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10705-Sales Assistant | Guess Kids Granada Mall - Riyadh, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Riyadh.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10706-Sales Assistant | Guess Jeans Hayat Mall - Riyadh, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Riyadh.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10707-Sales Assistant (x2) | Guess Jeans Rashed Mall - Al Khobar, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Khobar.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10708-Sales Assistant | Guess Jeans Dahran Mall - Al Khobar, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Khobar.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10718-Senior Sales Assistant | Guess Jeans Abraj Albait - Makkah, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We currently have opportunities for Senior Sales Assistants in Makkah.

You will be responsible for:

Participating in the sales floor replenishment
Planning of daily staff activities
Delegating staff duties on daily basis and ensuring rotation among duties and tasks
Assisting with staff training
Monitoring staff performance and attendance
Assisting the Department Manager in opening or closing the store
Assisting with the cash count and action close of day on system
Providing excellent customer service
Advising customers
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF10719-Senior Sales Assistant | Guess Accessories Faisaliyah Mall - Riyadh, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We currently have opportunities for Senior Sales Assistants in Riyadh.

You will be responsible for:

Participating in the sales floor replenishment
Planning of daily staff activities
Delegating staff duties on daily basis and ensuring rotation among duties and tasks
Assisting with staff training
Monitoring staff performance and attendance
Assisting the Department Manager in opening or closing the store
Assisting with the cash count and action close of day on system
Providing excellent customer service
Advising customers
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF10721-Senior Sales Assistant | Guess Accessories Granada Mall - Riyadh, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We currently have opportunities for Senior Sales Assistants in Riyadh.

You will be responsible for:

Participating in the sales floor replenishment
Planning of daily staff activities
Delegating staff duties on daily basis and ensuring rotation among duties and tasks
Assisting with staff training
Monitoring staff performance and attendance
Assisting the Department Manager in opening or closing the store
Assisting with the cash count and action close of day on system
Providing excellent customer service
Advising customers
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF10723-Senior Sales Assistant | Guess Accessories Sahari Mall - Riyadh, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We currently have opportunities for Senior Sales Assistants in Riyadh.

You will be responsible for:

Participating in the sales floor replenishment
Planning of daily staff activities
Delegating staff duties on daily basis and ensuring rotation among duties and tasks
Assisting with staff training
Monitoring staff performance and attendance
Assisting the Department Manager in opening or closing the store
Assisting with the cash count and action close of day on system
Providing excellent customer service
Advising customers
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF10714-Sales Assistant | Guess Jeans Faisaliyah Mall - Riyadh, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Riyadh.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10702-Contract Sales Manager | IKEA | Qatar

2013-03-26T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

In this role you will effectively promote the IKEA concept and use it as a tool to promote and secure the sale of IKEA products to corporate business customers through telephone calls, personal contacts, referrals and calling on companies towards the achievements of established contract sales targets.

Key responsibilities will include -

Annual Budget
Contract Sales Statistics
New business 2 business
Problem Solving & Follow up
Market Know-how & Competition
Product Knowledge
After Sales
Goods Ordering & Service Level

AF10732-Assistant Store Manager | Guess Jeans Rashed Mall - Al Khobar, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

The Assistant Store Manager is responsible for selling floor leadership with overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom, and acts as second in command assisting the store manager in the overall running of an individual store.

People Development

Leads by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.

Customer Experience

Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team.
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions.
Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

Drive Sales + Profitability

Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.
Executes strategies to maximize store sales and control expenses.

Operational Effectiveness

Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)

AF10726-Senior Sales Assistant | Guess Jeans Dahran Mall - Al Khobar, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We currently have opportunities for Senior Sales Assistants in Makkah.

You will be responsible for:

Participating in the sales floor replenishment
Planning of daily staff activities
Delegating staff duties on daily basis and ensuring rotation among duties and tasks
Assisting with staff training
Monitoring staff performance and attendance
Assisting the Department Manager in opening or closing the store
Assisting with the cash count and action close of day on system
Providing excellent customer service
Advising customers
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF10727-Assistant Store Manager | Guess Kids Faisaliyah Mall - Riyadh, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

People Development

Leads by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.

Customer Experience

Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team.
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions.
Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

Drive Sales + Profitability

Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.
Executes strategies to maximize store sales and control expenses.

Operational Effectiveness

Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)

AF10729-Assistant Store Manager | Guess Kids Hayat Mall - Riyadh, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

People Development

Leads by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.

Customer Experience

Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team.
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions.
Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

Drive Sales + Profitability

Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.
Executes strategies to maximize store sales and control expenses.

Operational Effectiveness

Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)

AF10731-Assistant Store Manager | Guess Jeans Granada Mall - Riyadh, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

People Development

Leads by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.

Customer Experience

Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team.
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions.
Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

Drive Sales + Profitability

Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.
Executes strategies to maximize store sales and control expenses.

Operational Effectiveness

Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)

AF10717-Senior Sales Assistant | Guess By Marciano Basateen - Jeddah, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We currently have opportunities for Senior Sales Assistants in Jeddah.

You will be responsible for:

Participating in the sales floor replenishment
Planning of daily staff activities
Delegating staff duties on daily basis and ensuring rotation among duties and tasks
Assisting with staff training
Monitoring staff performance and attendance
Assisting the Department Manager in opening or closing the store
Assisting with the cash count and action close of day on system
Providing excellent customer service
Advising customers
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF10715-Sales Assistant | Guess Jeans Majaz - Makkah, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Makkah.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10709-Sales Assistant (x2) | Guess Accessories Aliet Al Madina - Madinah, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Madina.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10710-Sales Assistant | Guess Jeans/Kids Hera'a - Jeddah, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Jeddah.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10711-Sales Assistant | Guess Jeans Basateen - Jeddah, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Jeddah.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10712-Sales Assistant | Guess Footwear Stars Avenue - Jeddah, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Jeddah.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10713-Sales Assistant | Guess by Marciano Stars Avenue - Jeddah, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Sales Assistants for Jeddah.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10733-Assistant Store Manager | Guess Accessories Al Andalus - Jeddah, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

People Development

Leads by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.

Customer Experience

Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team.
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions.
Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

Drive Sales + Profitability

Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.
Executes strategies to maximize store sales and control expenses.

Operational Effectiveness

Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)

AF10735-Assistant Store Manager | Guess Accessories Aliet Al Madina - Madinah, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

People Development

Leads by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.

Customer Experience

Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team.
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions.
Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

Drive Sales + Profitability

Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.
Executes strategies to maximize store sales and control expenses.

Operational Effectiveness

Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)

AF10737-Store Manager | Guess Kids Granada Mall - Riyadh, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Store Manager for Riyadh.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10738-Store Manager | Guess Jeans Faisaliyah Mall - Riyadh, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Store Manager for Riyadh.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10724-Senior Sales Assistant | GuessGBM_StarsAve - Jeddah, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We currently have opportunities for Senior Sales Assistants in Jeddah.

You will be responsible for:

Participating in the sales floor replenishment
Planning of daily staff activities
Delegating staff duties on daily basis and ensuring rotation among duties and tasks
Assisting with staff training
Monitoring staff performance and attendance
Assisting the Department Manager in opening or closing the store
Assisting with the cash count and action close of day on system
Providing excellent customer service
Advising customers
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF10725-Senior Sales Assistant | Guess Jeans Mall of Arabia - Jeddah, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We currently have opportunities for Senior Sales Assistants in Jeddah.

You will be responsible for:

Participating in the sales floor replenishment
Planning of daily staff activities
Delegating staff duties on daily basis and ensuring rotation among duties and tasks
Assisting with staff training
Monitoring staff performance and attendance
Assisting the Department Manager in opening or closing the store
Assisting with the cash count and action close of day on system
Providing excellent customer service
Advising customers
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF10734-Visual Merchandiser l Espirit l Cairo Egypt

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We are looking ro recruit Visual Merchandisers to join ESPRIT in Egypt. Reporting to the Senior Visual Merchandiser, you will be responsible for:

Implementing and maintaining the Esprit brand image within the store, ensuring visual consistency.
Providing customers with the most inspirational shopping experience possible.
Maintaining effective communication with store colleagues and the VM Manager.
Accurately implement all company Visual Merchandising policies.
Implement easy to shop store grids
Use the appropriate product handing techniques on different types of equipment.
Implement well styled mannequins in line with the styling policy.
Use appropriate styling techniques and the correct visual elements in the relevant areas to aid customer segmentation
Implement window display guidelines on time and "on brand"
Implement seasonal launches and events on time and "on brand".

AF10739-Store Manager | Guess Jeans Rashed Mall - Khobar, KSA

2013-03-26T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand

We are looking to recruit a Store Manager for Khobar.

The role:

Greets customers immediately upon entering the store with a smile and sincere nonbusiness like greeting.
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.
Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.

AF10743-Store Manager | Esprit Al Andalus - Jeddah, KSA

2013-03-26T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We are currently looking for a Store Manager to join ESPRIT in Jeddah.

As a Store Manager you will be accountable for:

People Development / HR

Networks, recruits, hires, develops and retains high quality management and associates to fill store profile and succession planning.
Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
Organizes weekly staff meetings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets.

Customer Experience / Sales

Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team.
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions.
Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.
Creates and executes strategies to maximize store sales and control expenses.

Operational Effectiveness

Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc).
Executes and complies with all company policies and store procedures.

AF10666-Sales Executive [X3] I Changhong I Dubai

2013-03-24T00:00:00+00:00

Company Name: Changhong/AF Electronics

Location: Dubai

Reports to: Business Manager

Job Purpose

Execute the sales and account receivables for Changhong business in the UAE, Oman & Qatar. Ensure customer and principal’s satisfaction along with achievement of business objectives.

MAIN RESPONSIBILITIES OF THE JOB

1. Sales Function

Be responsible for the set sales target in the branch location and achieve or exceed the business objectives.
Review the sales achievement of individual customers in order to achieve customer’s weekly sales targets & deliver to customer’s weekly order forecast.
Collect account receivables from customers such that the set DSO days target is achieved. Ensure there is no overdue from dedicated customer accounts.
Report on weekly sales vs customer forecast achievements.
Respond to sales inquiries and concerns by phone, electronically or in person
Ensure customer service satisfaction score of >80% by end of 2013

2. Information Flow

Prepare weekly customer forecasts to aid the purchase of products from vendor.
Network with peer group in industry & generate feedback on competitive intelligence to enable preparation of product and price positioning to aid purchase of products from vendors

3. Training and Updates

Train on developing presentation skills, analytical skills, selling and persuasion skills, to convince the customer of the appropriate product proposals.

4. MIS

Ensure that timely and relevant reports are prepared for the branch location to provide management with an overview and facilitate decision making.

Products: All Changhong products and accessories.

Markets : UAE

WORKING ENVIRONMENT, INTERFACES AND DECISION MAKING

Working Environment :

Contacts :

Internal : GM, Peer Sales group, Logistics, Finance.

External : Customers, Principals.

AF10670-Senior Customer Service Executive (X2) | Ikea | Doha Festival City

2013-03-24T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To assist the CS Manager in controlling and managing the execution of pre-determined tasks within the CS Department. To monitor and control day to day job tasks and ensure service performance standards. Daily reporting of problems areas and to highlight specifics to the CS Manager. To also ensure smooth inter-departmental interactions. To effectively manage and motivate CS staff towards achievement of work objectives.

AF10654-Approved Used Car Sales Executive (X1) | DOMASCO | Qatar

2013-03-21T00:00:00+00:00

We are currently looking to recruit experienced Car Sales Executive to work within our car sales showroom.

The main duties within the role include the following:

Sales Volume: Achieve and maintain the Company prescribed sales targets for his/her area of operation, which improves and maintains company and brand image and prestige.
Business Objectives: Achieve or exceed the allocated sales target for new units, trade-ins, accessory sales, service package sales, insurance policies and finance company deals.
Customer Satisfaction: Achieves or exceeds his CSI objectives thereby ensuring maximum customer satisfaction and repeat sales.
Company sales system and prospecting system: Adheres to company sales system and prospecting system. Achieves or exceeds the target on number of prospects logged which ensures achievement of Company’s business objectives and a larger customer/prospect base.
Cash and credit control: Ensures that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss.
Improvement and up gradation of knowledge: Constantly improves and updates his knowledge, especially about product range, features, and generally about automobile industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which enhance his performance considerably.
Used car appraisal: Asks every prospect of possibility of trade-in. he carries out the preliminary appraisal and quotes a trade-in allowance within one hour. The effective handling of the process results in more sales of new vehicles.
Service requirements: Coordinate with customer on service requirements and liaise with him to assist customer in obtaining prompt after-sales attention.

AF10653-Approved Used Car Sales Supervisor | DOMASCO | Qatar

2013-03-21T00:00:00+00:00

Achieve or exceed allocated unit sales targets and profitability by ensuring maximum satisfaction and assisting the Sales and Marketing Manager to consolidate market share, improve brand image and strengthen brand equity. Ensure the achievement and maintenance of Company showroom standards, arrange for appropriate merchandising and assist the Sales and Marketing Manager in managing the routine administrative matters involved in the sales and marketing of products. Actively prospect the market weekly with the intention to purchase suitable used car stock in line with the Approved program.

AF10602-Senior Commercial Manager | Al Futtaim Group Real Estate

2013-03-18T00:00:00+00:00

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

About Festival Centre

We are looking for a Senior Commercial Manager to manage the contractual and commercial aspects and the management of a team of project specific commercial staff to provide commercial services to ensure delivery of projects from inception to completion on time and within budget, in accordance with group policies and processes.

Key Accountabilities:

Technical

Provide commercial advice to our internal clients and development division to ensure in all respects that risk is minimized, best value is achieved and to maximize the return in investment on projects developed.
Assist in the preparation of project development feasibility studies and presentations prepared by the project team
Advise the project team on procurement of projects and consultancy services to meet time, quality and cost requirements of the development plan.
Manage claims and disputes using outsourced and internal resources dependent on complexity, size claim and resources available in compliance with contractual terms and timescales.
Prepare Requests for Proposal/Invitation to bid documents based on client needs, advise on selection of tenderers, prepare tender evaluation reports, lead and conduct the tender negotiation process up to and including preparing final recommendations for internal acceptance/endorsement
Adapt standard form of contracts, in conjunction with Group legal, in production of consultant and contractor agreements, and agreements of purchase.
To report on portfolio costs, budgets and risks on a monthly basis.
Provide and manage pre and post contract Quantity Surveying Services including, without limitation, cost estimating, monthly accounts, review of cost and budget forecasts, quantum analysis of claims and variation submissions, and final account settlement.Monitor and ensuring project insurance policies are maintained in relation to construction works (Professional Indemnity, Contractors All Risk, Third Party, Other contract insurance requirements)

People

Effectively lead the team
Lead, coach develop and motivate staff to achieve their potential and increase their effectiveness and contribution

Process

Review, recommend and implement new or improved administrative procedures to maintain economy and efficiency of operation
Adapt standard form of contracts, in conjunction with Group legal, for the procurement of various maintenance agreements, service agreements, and agreements of purchase
Comply with and use of organisational forms and processes to ensure internal approvals are obtained in accordance with group policies and the Delegation of Authority

Customer

Provide the complete service interface between customers and Commercial & Procurement department and the contractors / suppliers by ensuring service requirements are met in accordance with budget and programme

AF10510-Business Sector Manager- General Transport | Al Futtaim Logistics | Dubai

2013-03-11T00:00:00+00:00

Al-Futtaim Logistics is a leading Supply Chain Management company in Dubai, UAE, with our major shareholder being one of the largest business houses in the lower Gulf region. Al-Futtaim logistics, started as a small warehouse for Al-Futtaim products about 25 years ago, and has developed over the years into one of the largest logistics service providers in the UAE. We have nearly 500 people on our diverse team from 20 different countries.

We are currently looking to recruit for a Business Sector Manager to be based in our Dubai operation. The purpose of this role is To ensure the profitability and growth of the Business Unit through efficient and effective management, strong proactive leadership, and by exceeding the expectations of external and internal customers.

Your duties will include:

Complete financial accountability
Actively define and participate in the yearly planning in order to ensure daily, weekly and monthly targets are achieved as set out in the SLA.
Develop levels in the supply chain process in terms of cost and service levels to increase operational efficiency.
Manage Human Resources to maintain and increase high standards of employee competence, productivity and development.
Negotiate rates & service levels with customers to ensure value-added business opportunities are continuously developed / maintained
To manage all DMM strategies in line with AFL & Gallup Strategy by ensuring 100% participation of employees in surveys & Impact Planning sessions & to build awareness amongst new employees & support all ongoing DMM related initiatives
Ensure process and procedures are within local and international regulatory compliance requirements. Ensuring there is a smooth external and internal audit when conducted by adhering to standard SOPs and timelines.

Al-Futtaim Logistics has a mission of delivering the highest level of service, quality and efficiency to the region’s leading Logistics Provider. As the Business Sector Manager your task is to ensure transportation services are delivered in the most efficient manner whilst focussing on business profitability and customer satisfaction.

AF10474-Visual Merchandiser | Guess| Riyadh, KSA (Central Province)

2013-03-10T00:00:00+00:00

Guess is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We are looking ro recruit Visual Merchandisers to join Guess in Riyadh. Reporting to the Senior Visual Merchandiser, you will be responsible for:

Implementing and maintaining the Guess brand image within the store, ensuring visual consistency.
Providing customers with the most inspirational shopping experience possible.
Maintaining effective communication with store colleagues and the VM Manager.
Accurately implement all company Visual Merchandising policies.
Implement easy to shop store grids
Use the appropriate product handing techniques on different types of equipment.
Implement well styled mannequins in line with the styling policy.
Use appropriate styling techniques and the correct visual elements in the relevant areas to aid customer segmentation
Implement window display guidelines on time and "on brand"
Implement seasonal launches and events on time and "on brand".

AF9219-Sales Executive - Honda Motorbikes | DOMASCO | Qatar

2013-03-06T00:00:00+00:00

Achieve or exceed allocated unit sales targets by ensuring maximum customer satisfaction and assisting the Sales & Marketing Manager to consolidate market share, improve brand image and strengthen brand equity.

AF10376-UAE National - Lease Coordinator | Hertz

2013-02-28T00:00:00+00:00

Hertz is the worldwide market leader in car rental and leasing. It has been in operation since 1918. With over 7,000 locations in more than 150 countries Hertz manages over 700,000 vehicles around the world.The Hertz UAE franchise started in 1993 and has grown into an operation that is the top car rental and leasing company in the UAE. Hertz has the largest purpose built rental facility in the Middle East, the largest airport counter in Dubai and the youngest fleet in the market. The company continues to strengthen its position in the market by consistently introducing innovative and customer focused services, as well as regularly training its staff at all levels.

We are currently looking to recruit a Lease Co-ordinator to work within our Hertz operations, based in Dubai, UAE.

The primary focus of the role will be to ensure a high level of customer service/satisfaction and enhance the company brand/image and to ensure all Lease exchanges are met on a daily basis.

Your main duties and responsibilities will include:

Control Lease utilisation to ensure all services exchanges are done in a timely manner to ensure an effective management of Lease financial budget.
Respond to all customer queries via telephone and emails ensuring prompt resolution to prevent further escalation
Ensure all vehicles are retrieved for passing and registration on an annual basis
Spot check all vehicles ensuring all point check has been adhered to
Day to day management of drivers ensuring all company policies procedures are adhered to

AF10381-Training Specialist | Shared Service Unit | Qatar

2013-02-28T00:00:00+00:00

HR Connect operates in a shared service environment, a central unit providing HR related services to a user base size of 10,000 Employees, Managers & HR Business Partners in Al-Futtaim.

We are currently looking to recruit an experienced Training Specialist to work from our HR Shared Service Centre based in Qatar.

Your duties will include:

Create and encourage positive, energetic, memorable and productive learning Environments for all delegates/participants.
Complete ongoing Self-assessment of training programme content and delivery, to promote continuous improvement.
Support the Co-ordination and monitoring of all distributor training, to ensure Brand and distributor compliance.
Contribute to the analysing of standard performance reports, operational noncompliance and execution of structured action plans.
Ensure active promotion and continuous improvement of staff and customer engagement activities.
Develop training content and material and implement for front line (non technical) staff in distributor and retail branches.
Conduct competency testing as required.
Actively promote equal opportunities and diversity in accordance with company policy avoiding discrimination
Assist with the orientation, training and coaching of staff, management and other stakeholders to increase efficiency within the workplace
Participate and execute adherence to company and distributor policy and procedure compliance.
Ensure the successful implementation of distributor commercial training, fix it right activities, value chain and Brand training activities.
Monitor, review and implement occupational health and safety, operational standards, technical support training activities.
Support as required branches with training in relation to support in terms of campaigns, customer initiatives and new model launch activities.
Ensure compliance with respective Brand requirements and adherence to all distributor policies, related to training.
Support all Brands in case of particular and specific training will be delivered by the brand, by way of material development and subsequent delivery.

AF10353-Digital Account Manager | GMASCO

2013-02-27T00:00:00+00:00

We are currently looking to recruit a Digital Account Manager to work from our Dubai office. Reporting to the Head of Gulf Marketing Research & Ebusiness, your main role will be to be the day-to-day point of contact between the agency and key client personnel, proactively manage client’s Digital and Online requirements and efficiently manage internal relationships. You will also deliver an efficient and effective service with a distinct focus on quality and achieving objectives and meet key performance goals in respect of account profitability and development.

Responsibilities of the role will be:

Client Servicing

Provide day-to-day contact with key client personnel, developing and maintaining a close and productive relationship.
Identify and deal with problems as they arise, involving the Line Manager when needed.
Ensure client requests are dealt with promptly and that expectations are managed in terms of speed, delivery and quality.
Ensure client requests are developed into relevant internal briefs using specified company documentation and procedures.
Manage all jobs to ensure they are scheduled on time, to budget and appropriately monitored.
Ensure contact reports of key meetings and telephone conversations are issued within 24 – 48 hours.
Ensure regular work in progress and status reports are issued and distributed.
Ensure due diligence such as research or background information is prepared for design briefs, pitches or presentations.
Understand and be able to articulate the role of digital media in communications planning.
Lead and contribute to creative briefing meetings with clients.
Distinguish between a good and poor client brief and ask the right questions to help formulate a clearer brief before it is accepted.
Develop a thorough understanding of each client’s business and respective operating industry.

Design Production and Technical Development

Demonstrate good understanding and experience of managing the process of technical backend development of websites/microsites/multimedia campaigns.
Develop good working relationships with relevant team members from the technical development team.
Build contacts of reliable digital/multimedia services suppliers (design and development) within the UAE. Ensure the suppliers meet the security standards of Al-Futtaim Group.
Demonstrate strong ability to negotiate with external suppliers to subcontract projects, when required.
Work with relevant team members to manage the design production and development process and ensure adherence to timescales, budget and quality standards.

Administration and Financial Management

Ensure a systematic and efficient filing system is maintained.
Manage and maintain job numbers and job records.
Ensure accurate quotations are prepared and approved at the beginning of any campaign.

Internal Team Management and Development

Work closely with the other team members to smoothly manage day to day jobs.
Assist in managing any assigned staff and developing them for roles of greater responsibility.
Give constructive feedback on the performance of any assigned staff and recommend appropriate training requirements.
Monitor on-going costs throughout individual projects/ campaigns.
Manage timely invoicing of jobs, deal with any billing or financial query as appropriate.
Monitor actual figures against projected revenue and notify the Line Manager, of any variance and the reasons why.
Monitor profitability of individual jobs to manage current and future profitability.

Self-Development

Demonstrate a positive, solutions orientated attitude.
Proactively pursue self-development opportunities.
Assume responsibility with Line Manager for reviewing performance and personal development.

AF10325-National Sales Manager | Al Futtaim Motors | Dubai

2013-02-26T00:00:00+00:00

We are currently looking to recruit an experienced National Sales Manager for the Toyota brand to be based in Dubai.

Job Purpose:

The National Sales role is the key steering role to ensure that AFM achieves all of it’s retail and SME sales targets throughout the year. It works very closely with a number of different departments in particular the retail division where there is a need to build a good sense of partnership. It is essential that the sales team are providing high quality feedback to all departments so that the organisation can proactively ensure that all campaign and strategies.

The key accountabilities of this role will include:

Full responsibility for achievement of the Retail and SME new car sales volume and GM plan
Working with the Planning and Analysis team set monthly and quarterly objectives by model and by branch
Full responsibility for delivering all customer service values through an engaged workforce
Produce accurate and detailed reports by branch on core KPI performances.
Ensure that all sales campaigns are maximised and that the business is driving for continual sales improvements
Working with the distributor, manage brand standards across all sales branches to ensure consistently high standards
Delivery of the sales objective and profitability objective monthly and in a timely fashion
Manage sales and business processes in line with standard operating procedures to ensure consistency of delivery of exceptional CSV standards across the UAE
Coach and develop the sales teams to deliver high standards of forecasting and objective achievement.
Manage the weekly forecast to ensure accuracy to a level of 5% across the month
Managing the stock control team, Control stock levels across the UAE and by branch to ensure zero overage stock and equal distribution
Working with the SME National Sales Manager ensure SME sales opportunities are fully prosecuted and CRM processes followed
Ensure that daily diary activities and sales ratios are maintained and reported on to ensure customer details, demos and sales ratios are optimised.

AF10279-Sales Assistant l Marks & Spencer l (X6) City Center Alexandria

2013-02-24T00:00:00+00:00

Under the Al Futtaim umbrella Marks and Spencer; a world class leader in high street fashion has enjoyed phenomenal success throughout the UAE and GCC countries.

We are seeking to hire Sale Assistants for our Marks & Spencer store in Dandy Mall, Cairo. In this role you will be responsible for:

Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

AF10204-Logistics System Manager | Alfa Egypt

2013-02-19T00:00:00+00:00

Al-Futtaim's Retail Division holds a stable of world class brands operating in buoyant markets with huge growth prospects. Some of our brands are Marks & Spencer, Toys R Us, Ace, IKEA , Guess, Esprit, Plug-Ins as well as Robinsons with a range of smaller brands selected for their appeal to the markets in which we operate. We currently operate our Retail outlets across the GCC, Levant, Egypt and in South East Asia.
Alfa Egypt Trading Co is the Al-Futtaim Retail Divisions Egypt Operating Company. We have enjoyed phenomenal success throughout Egypt. We are in the final stages of outline planning for massive growth and need to prepare for the next phase of this program in Egypt.

We are looking to recruit an experienced person based in Egypt for Alfa Egypt Trading Co., Reporting to the Logistics Manager

Ensure the service level agreement delivery to each and every single brand in accordance with the targets set by Logistics Manager
Work on the budgeted cost spend separately for TPL based operations and Shared Service Operations in conjunction with the Logistics Manager
Act as one point of contact between the staff at TPL unit for operating brands and the Logistics Manager of the country to create work instructions/specifications
Act as Team leader to run the shared service unit Operation for GUESS and ESPRIT to ensure productivity
Assignment of daily tasks to the staff to ensure productivity and guidelines set by Logistics Manager

Resource Management:

Working on Manpower Planning and Staffing Costs for the budget exercise
Allocation of manpower based on the daily order and schedule the tasks
Analyse KPI reports and look into work improvements on a continuous basis to provide inputs for Cost Reduction
Evaluate workflow critically to understand redundant processes and eliminate them after consulting Logistics

Cross Functional Coordination:

Coordinate with Freight Clearance Manager for understanding shipments receipts
Coordinate with Brand Teams for understanding Allocation of Stock / Replenishments to be done
Coordinate with IT to ensure postings of stock flow in system
Coordinate with Finance department for providing all supporting data for analysis and vouchers for smooth payments

AF10168-UAE National | Hospitality Greeter | Lexus | Abu Dhabi

2013-02-17T00:00:00+00:00

We are looking to a Showroom Greeter to join the Lexus team in Dubai. Your role will include the following:

Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability
Provide excellent customer service as per company policy and procedures
Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary
Attend to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly
Logging calls (including time, date and caller details)
Maintain an up to date knowledge of personnel and procedures
Deal with 'drop in' customers as quickly and proficiently as possible, thereby you will be expected to walk around the showroom directing customers to the sales consultants

AF10045-Call Center Agent (x6) |IKEA Cairo Festival City | Egypt

2013-02-07T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

Provide an efficient Customer Chanel for Customer feedback through assisting customers in a friendly and professional manner with all calls coming into IKEA Hotline, whether inquiries, suggestions or Complaints. Log all feedback onto CRM system and send necessary feedback to relevant Departments.

AF9957-Information Desk Attendant (x6) | IKEA Cairo Festival City | Egypt

2013-02-03T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To oversee and provide support on the Information desk, in order to assist customers in a friendly and professional manner.

AF9965-Retail Sales Representative Furniture - Showroom (x40) | IKEA Cairo Festival City | Egypt

2013-02-03T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To establish rapport and credibility in assisting customers to purchase the company’s product range whilst maintaining the company’s standard of merchandising and ensuring stock availability to achieve sales target set by the company by going the extra mile to exceed expectations.

AF9967-Senior Sales Representative - Furniture (x6) | IKEA Cairo Festival City | Egypt

2013-02-03T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

The job holder is responsible for optimizing sales, profitability and development of the Home Furnishing Business (HFB) to strengthen IKEA’s position as the “Top of the Mind” home furnishing store in the local market. The responsibility includes leading showroom co workers, providing support and developing them in order to create a strong and vital daily commercial drive in the showroom while ensuring the presence of the proven IKEA retail system (Tasks of the IKEA store).

AF9968-Returns Assistant (x3) | IKEA Cairo Festival City | Egypt

2013-02-03T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

Secure a positive shopping experience for our Customers through effectively managing and developing the Recovery process by preventing merchandise from damage and generating revenue from products that would go to recycling.

AF9969-Physical Inventory Assistant (x3) |IKEA Cairo Festival City | Egypt

2013-02-03T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

IKEA Egypt is looking to hire a Physical Inventory Assistant to support the store and the inventory controller in his mission to accurately maintain the store inventory integrity to provide the highest possible service levels to our internal and external customers.

Operational

To assist the Senior Physical Inventory in the responsibility for the execution of the physical inventory for the store including Self- Serve, Full Serve, Market Hall and Display counts.

Customers

Provide visitors complete satisfaction through stock integrity and reduce discrepancy.
Keep detailed records in order for figures of stock in the system and physical qty will match.

Commercial

Make sure the system quantity and physical quantities are matching
Do the stock count by the following the physical inventory calendar.

AF9971-Warehouse Assistant- Goods Handout (x3) | IKEA Cairo Festival City | Egypt

2013-02-03T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

Operational

Assist the goods hand out operator for picking the customer orders from full serve.
To be very vigilant during picking and binning the stock to reduce the discrepancy and stock loss

Commercial

To assist in the stocking/merchandising of incoming truck shipment to the sales floor and remaining stocks back to buffer

Customers

Make sure that the customers get the right product on right time

Financial

Need to be reduce the internal handling damages to control the damage cost to achieve the store profit targets

AF9972-Warehouse Assistant/ Goods Hand-out (operator) (x3) | IKEA Cairo Festival City | Egypt

2013-02-03T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

Operational

To be very vigilant during picking and binning the stock to reduce the discrepancy and stock loss
Operate all equipment in a safe and efficient manner following prescribed work methodsTo be responsible for picking the customer orders from full serve.
To be responsible for stocks picks from buffer for internal replenishment as per the sales trend.

Commercial

To assist in the stocking/merchandising of incoming truck shipment to the sales floor and remaining stocks back to buffer

Customers

Make sure that the customers get the right product on right time

Financial

Need to be reduce the internal handling damages to control the damage cost to achieve the store profit targets

AF9948-AS-IS Assistant (x5) | IKEA Cairo Festival City | Egypt

2013-02-03T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To ensure the smooth running of the As - Is department in order to provide the customer with the best possible price options on the resale of damaged or returned goods, to maximise the sales potential on these products.

AF9959-Filler (x12) | IKEA Cairo Festival City | Egypt

2013-02-03T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To ensure the smooth flow of merchandise from the stockroom to the sales floor, ensuring shelves are full and the customer can shop the store as new.

AF9933-IT Co-ordinator | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

Within this role you will be responsible for the following -

SUPPORT THE IT STRATEGY

Support the implementation of the short and long term strategy and individual strategies for my store that strongly supports the Inter-IKEA and brand long term strategy and business plan.
Coordinate with Regional Coordinator on the rollout of IKEA Master Version releases, MV projects and application related interfaces.

IT (Multi Channel)

To support the MV-MS Navision – the IKEA IT infrastructure – ensuring all departments and functionality is utilised to the full.
Understand the requests from the relevant business functions/ owners and provide the relevant and up to date Business Information to support retail operations
Support and manage the various interfaces & in-store IKEA IT Tools –PTAG Plus Tool, Home Planner Tool, IXP interface (EDDA), Supply Chain integration, Common Planning Concept, On-line survey, Business Intelligence Tool.
Provide the support with various business processes with regard to Logistics & warehousing, POS, Inventory, Finance, Sales, Exchange & Refunds, Store KPIs, Food & Beverages, Staff Management System, Home Delivery Module.
Support and manage various interfaces - Security systems, Telecommunication system, CCTV interface, Customer counting system, Bank- Electronic Funds Transfers (EFT).
Process documentation and training super users & end users, in line with the standard working methods, IT Tools and routines recommended by IKEA.
Liaise with the Audit team and implement controls in terms of Cash POS, Exchange & Refund as to prevent any fraudulent transactions.
Support the IKEA Retail Website & E-Commerce interface and IXP interface to update the regular range, stocks, price information and location updates on the site.

Budgeting & Cost Consciousness

Work to ensure to the enhancement and sustainability of the IT architecture for a multi store & multi border environment in line with future expansion as well as existing store operations.
Utilise our external service providers to meet the business needs by forecasting of all IT related requirements ensuring cost effectiveness.

Business Support / Contingency

Provide 24 hr assistance when required for the retail & logistics support functions which includes managing user calls, troubleshooting, managing crisis situations which may involve hardware or software problems. Also oversee all helpdesk activities at the regional level, interacts with functional managers and give response in a timely manner.
Provide training for managers and co-workers as appropriate on the correct working methods and business processes.

AF9936-Swedish Food Market Assistant (x5) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To support IKEA FOOD in driving Swedish Food Market sales through effective selling and merchandising skills in a fast, friendly and efficient way, thus strengthening the IKEA store’s position as the best home furnishing store in the local market.

Operational:

Implement and monitor SFM Activities in the Store Commercial Calendar.
Ensure that all SFM articles are merchandised and presented according to IKEA standards and is properly labelled and price
Conducts monthly stock take and facilitate inventory control of all Swedish Food Market articles around IKEA FOOD and the IKEA store
Ensure that guidelines on Swedish Food Market operation and commercial growth review is adhered to.

Customers

Ensure excellent service at all times through the use of efficient service and cashiering methods.
Provides a positive shopping experience through a high level of customer service standard and cleanliness within the area.

AF9935-Senior Sales Representative-Market Hall (x6) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

The Job Keeper is responsible for optimizing sales, profitability and development of the market Hall business in order to strengthen IKEA’s position as the ‘Top of the Mind’ Home Furnishing Store in the local market.

AF9929-Senior Sales Representative - Self Serve (x2) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

Ensuring the service levels and customer satisfaction in Self Serve area are maintained to the highest standards by managing the day to day operation effectively and supporting the Self Serve Manager.

AF9930-Contract Sales Executive (x3) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

We have an exciting opportunity for a contract sales executive to join IKEA Cairo Festival City. In this role you will be responsible for promoting the IKEA concept and secure the sale of IKEA products to corporate customers through telephone calls, personal contacts, referrals and calling on companies towards the achievement of established contract sales targets

Key Accountabilities:

Finalize and consolidate the annual sales and profit targets (based on last year’s performance) and submit to the Contract Sales Manager to provide realistic guidelines in order to be able to achieve a feasible contract sales contribution to the total store sales turnover (relevant to store allocation).
Prepare weekly and monthly contract sales statistics (Actual sales; Budgeted Sales; Last Year’s Sales; Overview of ongoing & new projects) to be able to identify variances and based on that to establish corrective actions if needed with the guidance of the Contract Sales Manager.
Solve customer problems during the assembly process and follow up 2 days after installation to guarantee that the order has been finalized to the customer’s utmost satisfaction and at the same time to establish goodwill for future business.
Continually assess the market & competition in terms of style, furnishings and prices to maximize market impact and penetration towards the achievement of sales and profit objectives.
Consolidate all the necessary information related to competitors' activities and submit a competitor analysis report on a quarterly basis.
Uphold complete and up to date knowledge of IKEA products and concept to be able to provide corporate business customers with state of the art solutions and alternatives, which will contribute to closing a deal.
Make sure that the after sales service (eg. warranty issues, manufacturing defects, exchange items, etc) is provided to our clients to maintain excellent relationships and reliable service.
Supervise the ordering of goods and closely monitor shipping schedules with the Range Department, so as to meet delivery commitments and fulfill customers’ requirements.
Meet with the Range Department on a monthly basis to discuss stocks situation.
Follow up on customers' inquiries and make sure that quotations are submitted with in the set deadlines.
Prepare quotations done and present them to the clients as per pre-defined requirements to ensure excellent customer satisfaction and repeat business. In conjunction with that to efficiently follow up within standardized time frames (as per IKEA policy), and to negotiate terms & conditions of payments as to safeguard & materialize a closed sales deal (as per IKEA policy).

AF9931-Kitchen Specialist (x2) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

Manage the kitchen department for an IKEA Store and ensure that all operational objectives are delivered taking into account quality, quantity and cost through development and execution of tactical and operational initiatives. Also, make appropriate business recommendations based on the analysis of daily/ monthly KPI’s. Finally support the sales departments ensuring that customers are provided with the highest possible service level (in line with IKEA standards) to achieve the pre-defined yearly sales targets.

AF9932-Home Planning Advisor (x2) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

In this role you will be responsible for providing a highly efficient, courteous and accurate service of home planning for furniture and furnishings and recommend co-ordination to customers that require assistance for their small business or homes.

Providing excellent customer service
Processing transactions quickly and accurately
Ensure that an updated list of stock levels is available
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience
Provide weekly and monthly KPI’s
Schedule convenient delivery and assembly times with the customer and customer service department
Ensure that customers’ orders are co-coordinated with in-store logistics to avoid that stock levels are interfered with for other store customers

AF9934-Retail Sales Representative-Market Hall (x30) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To establish rapport and credibility in assisting customers to purchase the company’s product range whilst at the same time maintaining the company’s standard of merchandising and ensuring stock availability to achieve sales target set by the company.

AF9928-Retail Sales Representative - Self Serve (x13) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

AF9920-Customer Service Assistant -Home Delivery Front Desk (x6) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

Assist customer in Home Delivery section in professional manner. Also, to ensure receipt of cash, cheques etc., from all showroom transactions are properly completed and recorded; and such assets are held in safe custody within the company in accord with company procedure.

AF9921-Customer Service Assistant (Exchange & Refund) (X10)| IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

It is the overall responsibility of taking decisions regarding any exchange or refund, and solve any problems so as to provide a positive customer service experience in the Exchanges & Refund area to strengthen IKEA’s position as the best home furnishings store.

AF9917-Customer Service Assistant- Merchandise Pick Up (x6) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To assist customers who are picking up their product from Merchandise Pick Up Desk after shopping in IKEA, and to ensure product is properly maintained within the warehouse.

AF9923-Customer Service Assistant- Back Office (x3) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

Ensures all Back Office services and processes support the Home Delivery function for consistent service.

AF9925-Kitchen Assembly Assistant (x5) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

We have an exciting opportunity for a Kitchen Assembly Assistant for our new IKEA store in Cairo Festival City.

In this role you will be responsible for:

Assembly and installation of kitchen furniture in accordance with product assembly instruction and kitchen's design.
Help and assist the Kitchen Driver Assembler load and offload the kitchen furniture to the customer’s place.
Delivering and uploading the furniture to the customer's residence in timely and efficient manner.
Providing good customer service.
Collect and ensure complete inventory of tools before leaving the customer’s place.
Collect and remove all empty cartons and other waste materials from the customer’s place, placing them inside the trucks cabin.

AF9927-Kitchen Assembler / Driver (x5) | IKEA Cairo Festival City | Egypt

2013-02-02T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To provide an excellent service in Kitchen Assembly at customers’ home and meetings expectations from customers’ Home Delivery by effectively carrying out day to day jobs to meet service standards, to generate repeat visits and profit to the business.

In this role you will be responsible for:

Operational

Provide feedback on daily technical errors with action plan.
Provide feedback if there are any quality problems.
Constantly update knowledge of current range and assembly instructions so as to effectively carry out assembly jobs and install customer confidence
Deliver and off load kitchen furniture’s to customer’s place in a timely manner.
Follow safety procedures as per IKEA manual in loading and unloading as well as at the time of assembly, to prevent physical injuries, or damage to company or customer property.
Follow all IKEA procedures regarding information and documentation whilst making deliveries, making sure that the assembly is done according to the kitchen plan and design.

Customers

Ensure personal hygiene and tidiness when visiting customer/premise for Delivery and Assembly, and interact with customer with high levels of Customer Service
Build customer satisfaction by handling all customer queries, providing usage information as well as cleaning up after assembly.

AF9915-Senior Checkouts, Exchange and Refund (x3) | IKEA Cairo Festival City | Egypt

2013-02-01T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To assist the Checkouts and Exchange and Refunds Manager in controlling and managing the execution of pre-determined tasks within the Department in order to secure a good Check Outs ,Exchanges & Returns service with efficiency.

AF9905-Customer Service Assistant (Loading Bay) (x3) | IKEA Cairo Festival City | Egypt

2013-01-31T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To receive, store and arrange IKEA furniture for home delivery, ensuring that the furniture are arranged strategically and efficiently for easy flow of goods from receiving, storing and issuing to customer and the Delivery and Assembly Team.

AF9907-After Sales Assistant (x3) | IKEA Cairo Festival City | Egypt

2013-01-31T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

Operational

Follow safety procedures as per IKEA manual, to prevent any physical injuries, or damage to company or customer property.
Follow all the IKEA procedures regarding information and documentation whilst making any after sale
Highlight immediately on repeated same item of manufacturing defect to maintain quality control
Constantly update knowledge of current range and assembly instructions so as to instil customer confidence.
Maintain tool box for assembly and ensure all the tools are available and in good working condition.

Customers

Build customer satisfaction by handling all queries, providing usage information as well as clearing up after assembly.
Ensure personal hygiene and tidiness when visiting customer/ premise for after sale, and interact with customer with due consideration to cultural sensibilities.
Customer complaints to be analysed, rectified and to meet customer satisfaction.

AF9910-Children Playroom Attendant (x8) | IKEA Cairo Festival City | Egypt

2013-01-31T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

Provide excellent Customer Service in Play Facility – Smaland - by adhering to entry policies and child care SOPs in order to provide a service in a friendly and professional manner.

AF9911-Cashier- Full Time (x22) | IKEA Cairo Festival City | Egypt

2013-01-31T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

To ensure that check-out service is fast and efficient for customers’ and cost-effective for the IKEA store and that payments are handled in a reliable, efficient, accurate and friendly way.

AF9567-Customer Service Assistant (x2) | Al Futtaim Group Real Estate

2013-01-30T00:00:00+00:00

Dubai Festival City is a premier waterfront urban community that has been designed to capture the ground breaking 21st Century spirit of Dubai. It offers a rich and vibrant living experience that encompasses the finest, easily accessible shopping, dining, entertainment, homes, schools, hotels, offices and leisure in one place. With easy access via the Business Bay Crossing, Airport Tunnel and Garhoud Bridge, and situated only two kilometres from Dubai International Airport, Dubai Festival City's unique waterfront setting will deliver vibrancy and a sense of place to Dubai's landscape.

We are currently looking to recruit a Customer Service Assistant to be based in Dubai Festival City. Reporting to the Customer Service Manager - Festival Centre, your main responsibilities will include:

Efficiently manage the customer service desk and handle customer issues, queries, problems, in a professional and courteous manner so as to achieve service standards and enhance visitor experience to the mall
Responsible for developing an in depth understanding of the retail centre, including the layout and location of entrances, exits, lifts and escalators, restrooms, emergency services etc. so as to effectively assist customers and provide complete and accurate information regarding any query
Responsible for providing high standards of customer service to visitors bearing in mind cultural sensitivities and varying levels of expectations
Responsible for maintaining adequate stock of mall collateral and the necessary information related to current and updated mall directory, information related to on-going offers and promotions, tourist information, services available etc. at the Service desk
Responsible for promoting and educating visiting customers about the various loyalty programmes developed by marketing, and issuing gift cards, loyalty cards with the objective of promoting spends within the retail centre
Responsible for proactively resolving customer complaints/ issues within the delegated level of authority or referring the problem for resolution by management, in an efficient, courteous and professional manner
Coordinate with other service within the mall, such as mall operations, facilities management or security with respect to any issues relevant to these areas so as to facilitate response and resolution of problems related to such areas that can impact on customer perception of the facility
As and when required, support management initiatives such as collection of information related to customer feedback related to any promotion/ marketing activity or surveys through distribution of questionnaires or handouts etc
Provide basic level first aid services and emergency assistance to the customer, so as to effectively handle and resolve minor customer problems

AF9788-Property Manager | Al Futtaim Group Real Estate

2013-01-23T00:00:00+00:00

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

About Dubai Festival City

Dubai Festival City is an established creek side, mixed use destination and premier waterfront community interconnecting finest residential, shopping, dining, leisure & entertainment, international hotels, schools, golf course, automotive park and offices. It is formed into three distinct districts and connected by a 30 kilometers internal road network and creek side promenade. This existing community offers freehold villas and apartments for sale and lease which combine traditional and contemporary architecture. Upon completion, the community will be home to 50,000 residents living in 20,000 villas and apartments, and ideal place to work for 50,000 office staff.

About Festival Centre

About Cairo Festival City

We are currently recruiting a Property Manager to manage and perform the property management role for all residential assets under management by AFGRE Property Management at Dubai Festival City.

Direct responsibilities include budgeting and budgetary control, planning, strategy, asset management, implementation of strata management and the coordination of all property management requirements with internal and external departments, organisations and professional bodies.

In addition you will be responsible for:

Developing and implementing the Asset Management strategy to maximise and enhance the financial and operational performance of the Portfolio
Developing strategic management plans including detailed budgets, Capex, and portfolio risk.
Working in conjunction with the Residential Sales & Leasing teams to determine the appropriate tenant mix, lease tenure and asset weighting for the portfolio with a strong focus on continuity of cash flow, diversification of asset specific risk, and long term value.
Liaising with internal & external parties and service providers, as appropriate, regarding all aspects of property, asset and facility management. In particular maintenance responsibilities of service providers and obligations of utility companies.
Monitoring all property management financial transactions relative to the portfolio including contractual obligations, purchasing and procurement.
Implementing and managing FM service level agreements and FM service contracts for the portfolio.
Keeping abreast of property services and real estate market activities trends and law to assess possible implications on tenancy, financial and physical aspects of the property portfolio
Ensuring that at all times, local statutory regulations and global best practice is adhered to for Health, Safety, Environment and Security.
Assisting the Finance Team to develop, manage and recover service charges for residential and commercial properties.
Reviewing design drawings and specifications providing operational and technical comments to the development team.
Managing and directing the property managers allocated to the portfolio

Reporting to GM Residential, the role of the Property Manager is to be dynamic, energetic and determined to get the best results for the company and to manage the Property Management team in being the complete interface for the business customers and delivering an end to end solution for Residential Asset Management. The role demands that the Property Manager will determine the Asset Management Strategy working to strict and detailed budgets, motivating the team and delivering 100% customer satisfaction. The role demands a strong Leader that leads from the front and demands the highest level of customer satisfaction by over-delivering to the business customers.

AF9784-Store Manager (x2) | Guess | Cairo, Egypt

2013-01-22T00:00:00+00:00

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We are currently seeking to hire a Store Manager for GUESS in Cairo.

As a Store Manager you will be accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

Your key accountabilities will include:

People Development / HR

Networks, recruits, hires, develops and retains high quality management and associates to fill store profile and succession planning.
Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
Organises weekly staff meetings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets.

Customer Experience / Sales

Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team.
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions.
Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom.

Drive Sales & Profitability

Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.
Creates and executes strategies to maximise store sales and control expenses.

Operational Effectiveness

Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc).
Executes and complies with all company policies and store procedures.

AF9713-Administration Manager l Marks & Spencer l City Stars

2013-01-20T00:00:00+00:00

Under the Al Futtaim umbrella Marks and Spencer; a world class leader in high street fashion has enjoyed phenomenal success throughout the UAE and GCC countries.

Working closely with the Store Manager you will be managing a team of admin associates whilst delivering an excellent administration service to the store.

Key responsibilities include:

Processing accurately all administration related to merchandise
Accurate data entry into the system
Following company procedures related to stock and administrative documentation

AF9722-Telephone Operator | DOMASCO | Qatar

2013-01-20T00:00:00+00:00

We are looking to recruit a Receptionist/Telephone operator to work in Qatar. Your role will include the following:

Handling all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability
Providing excellent customer service as per company policy and procedures
Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary
Attending to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly
Logging calls (including time, date and caller details)
Maintaining an up to date knowledge of personnel and procedures
Dealing with 'walk in' customers as quickly and proficiently as possible, by coordinating with employees and customers

AF9635-Administrative Assistant l Toys R Us l Cairo

2013-01-10T00:00:00+00:00

Toys "R" Us is the largest specialty toy store in the world. Launched by the Al-Futtaim Group in Dubai in 1995, Toys "R" Us now exist in twelve locations in the Gulf market and has emerged as undisputed market leader for all children related products.

The stores offer an unrivalled range of toys, games, sporting goods, electronics, software, baby products, children's apparel and juvenile furniture all under one roof.

We are seeking to hire Store Admin Assistant for our Toys "R" Us store in Cairo. You will be reporting to the Store Manager and responsible for:

Finance: Process all administration & reporting related to store takings so as to have accurate accounting, ensure checking of safe fund and petty cash in the store is always kept tallied and follow up consistently with banks on claims so that they are realized without delay.

Inventory Control: ensure that all necessary controls are placed on inventory so as to have a match on system & physical quantities and report any discrepancies to Inventory Control dept.

Personal: Maintain and prepare all attendance records of staff & complete payroll entries within company deadlines. Moreover, maintain leave and visa records.

General Administration: Ensure that supplies/stationery are reviewed regularly and adequately stocked in the store to meet the requirements.

STATIONARY REQUIREMENT: Ensure that all store related stationery, supplies are reviewed regularly and adequately stocked in the store.

ARCHIVING OF DOCUMENTS: Ensure that all in-store documents are archived properly so as to facilitate easy retrieval when necessary.

CUSTOMER SERVICE/TRAINING: Ensure that a high level of internal/external customer service is provided at all times. Ensure that all queries/request from various individuals/customers are action in time. Provide training to staff on admin procedures.

AF9626-Management Accountant l Toys R Us l Cairo

2013-01-10T00:00:00+00:00

We are seeking to hire Management Accountant for our Toys R Us store located in Cairo. You will responsible for:

Preparation of TRU Financial Statements for all stores & RO under Alfa.
Prepare the schedules for audit file on monthly bases.
Oversee the operations of all Accounting functions including Accounts Payable, Accounts receivable, Fixed Assets, Month end accruals and provisions.
Review and approve all payment transactions: reimbursements, payments on accounts, and monitor other expenditures and report major variances.
Producing weekly, monthly and quarterly management reports to senior management of TRU with analyzing variances and exploring potential problems with line managers & making appropriate recommendations and advising of the impact on the business.
Review formalities required upon customs & bank for new shipments & assure for supporting documents with monitor customs balance.
Review and analyze all Month End schedules/reports and provide detailed variance analysis and supporting commentary.

AF9557-Sales & Supply Support Assistant (x2) | IKEA Cairo Festival City | Egypt

2012-12-31T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

Customers:

Assist the Sales& supply support senior to administer the store range in accordance with the country range decision and store range classification; and secure that all relevant parameters are updated to allow for the article to be replenished and sold in the store.
To support the sales team with a forecast alignment for strategic articles, by highlighting discrepancies between central and country/store forecasts.
To follow up on the agreed range for the store to ensure it is stocked and/or offered in the store; and for highlighting to the concerned party the need for any corrective action.

Commercial:

To secure goods availability for customers at the lowest possible costs in order to strengthen the main objectives of IKEA to be a leader in life at home in our local market and achieve growth and sustained long term profitability.
To monitor and follow up sale goals for key articles identified in the business agreement between IOS and retail sales.
To work with the sales team and customer delivery centre to agree on the most commercial sell-out approach of discontinued articles offered via the central customer delivery channel in order to maximise sales and safeguard gross margin.

Financial:

To reduce cost and work with more efficient tools and procedures to deliver the required.
To ensure all actions contribute on the financial results of this area as well as to the sales growth and to support the maintaining of the long-term profitability.

AF9537-Business Navigator | IKEA Cairo Festival City | Egypt

2012-12-30T00:00:00+00:00

One of the companies bearing Al-Futtaim name is IKEA.

Operational:

Ensure that accurate reports are provided to the Store/Regional Office personnel consistently to meet reporting deadlines
Maintain data archives in the system to facilitate easy access when required
Audit measures to make sure that Daily reconciliation of Collections are true and fair in all aspects.
Support Service office in creating, Amending SOP’s based on improving the operational efficiency but without compromising the operational standards.
Supervise the following – Below are not exclusive, however a priority.
Work with Line Managers in order to provide P&L and other KPI’s to support in productivity measurements.

Financial :

The total store admin controls must be looked into based on a scheduled basis and feedback should be communicated to the CRM and Store Manager. All areas of the store: goods receiving/home delivery/checkouts/cash office/passouts/IKEA Food for example must have regular audits executed.
Show a proactive approach by using information from co-workers/meetings etc to dig deeper into areas where possible stock losses and fraud could be found.

People Management and Development:

To develop the admin executives to be able to understand and manage the role when the Admin and Audit Manager is absent.
To lead and train the team to be able to carry out all cash office and admin/audit functions.

AF9505-Department Manager l Toys R Us l AlAhram Cairo

2012-12-20T00:00:00+00:00

We are seeking to hire Department Manager for our Toys R Us store, located in Al Ahram, Cairo. You will be reporting to the Store Manager and responsible for:

Ensuring the highest standard of customer service in the department
Ensuring that department' s sales targets are achieved
Maintaining availability of the top selling products in the department
Ensuring presentable, eye-catching display maintained in the department
Training of the staff members on the product knowledge, new arrivals and conducting refresher courses periodically
Preparing and maintaining timely and efficient staff roaster, in order to optimise man power utilisation
Briefing the sales team about company profile, new lines in the business, promotional campaigns and related matters of the company
Ensuring continuous product availability on the shop floor
Handling the cash float and cash safe custody
Ensuring that staff members are competent and motivated to deliver effective service to the customers
Supporting the Store Manager on decisions relating to operations

AF9483-UAE National - Financial Analyst | Select Auto

2012-12-19T00:00:00+00:00

The key responsibilities of this role will include:

Invoicing, Payments & Collections: Manage all necessary documentation required for invoicing & collection with all customers duly completed in all respects. Co-ordinate with the Head office to ensure timely payment collections and accurate invoice payments in relation to the asset location for any identified accounting or invoicing period.

Financial/Commercial Compliance: Support the Finance Manager with company policy and procedures implementation, adherence to local in-country laws related to taxation & commercial licenses, follow-up internal audit report and their compliance, review & improve internal controls etc.

Asset Creation & Tracking: Manage all day-to-day Asset Creating and Asset movements.Liaise with client/consultant staff to ensure that accurate audit trails are maintained and that there is adequate teaming between assets and invoices.

MIS & Financial Reporting: Provide daily, weekly and periodic reports as directed- Sales Analysis, Inventory valuation, monthly stock taking across various sites. In addition to providing routine management reports the job holder identifies critical areas within the operation which are monitored and where appropriate reported

Financial Budgeting & Analysis: Review and analyse variances against budget and business objectives. the job holder provides a commercial interpretation of financial data and implements appropriate risk management measures to minimize all risks to the lowest possible level.

Credit Control Ensure the company credit controls are adapted and that all transactions are properly validated and authorized in accordance with Company Policies with an overall appreciation of the accounting requirements, systems and procedures involved, the job holder exercises effective controls and ensures that the company's financial accounting function operates to the highest standard.

AF9342-Automotive Paint Trainer | ATA | Dubai

2012-12-09T00:00:00+00:00

Al-Futtaim Automotive – Vision “To be the Automotive Company of Choice by providing Value Based customer experiences enabled by an Empowered and Engaged workforce”
Al-Futtaim Automotive represents some of the world's most popular brands: Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge and is regarded as a pioneer in the region's automotive industry with four out of every ten cars on the UAE roads. Offering customers convenience, choice and the highest standards of sales and after-sales service through its comprehensive network of showrooms, service, parts and paint & body centres in the UAE.

Al-Futtaim Automotive Academy

A first-of-its kind training institution that will provide internationally accredited training in a world class facility that is unique in the UAE automotive industry. The Automotive Academy is an important enabler in Al-Futtaim Automotive Division's objective to be the automotive company of choice through providing value based customer experiences enabled by an empowered and engaged workforce.

Automotive Paint Trainer, to play an active part of in a team of dedicated Technical Trainers in successfully providing engaging training programmes as required by Al-Futtaim Automotive Group, underpinned by the Paint step training concepts.

The role will cover training needs analysis with subsequent development and implementation of paint training programmes utilising a blended learning approach, including impact measurement.

KEY ACCOUNTABILITIES:

Actively promote the automotive group associate and customer engagement activities.
Deliver engaging Paint training, and support estimation training, to ensure that all distributor and company policies and procedures are adhered to, in line with Automotive Academy quality standards
Create and encourage positive, energetic, memorable and productive learning environments for all participating associates.
Complete on going self-assessment of training programmes content and delivery, to promote continuous improvement.
Support the Co-ordination and monitoring of all distributor training, to ensure Brand and distributor compliance, with the execution of structured action plans.
Conduct regional training as required.

AF7634-Driver | Al Futtaim Vehicle Rental | Qatar

2012-12-05T00:00:00+00:00

A new company within the Al Futtaim group entitled Al Futtaim Vehicle Rentals is being set up in Qatar to manage the rental of vehicles & the provision of driven services. This operation will be based in Doha.

To ensure the customer is dealt with in a pleasant, professional and efficient manner providing best in class customer service by adhering to agreed standards concerning vehicle delivery, collections, exchanges and transfers process.

AF9307-Visual Merchandiser | Esprit | Jeddah

2012-12-01T00:00:00+00:00

ESPRIT is a globally recognised fashion brand offering the latest trends and designs.

With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

We are looking ro recruit Visual Merchandisers to join ESPRIT in Jeddah. Reporting to the Senior Visual Merchandiser, you will be responsible for:

Implementing and maintaining the Esprit brand image within the store, ensuring visual consistency.
Providing customers with the most inspirational shopping experience possible.
Maintaining effective communication with store colleagues and the VM Manager.
Accurately implement all company Visual Merchandising policies.
Implement easy to shop store grids
Use the appropriate product handing techniques on different types of equipment.
Implement well styled mannequins in line with the styling policy.
Use appropriate styling techniques and the correct visual elements in the relevant areas to aid customer segmentation
Implement window display guidelines on time and "on brand"
Implement seasonal launches and events on time and "on brand".

AF9144-UAE National - Collections Executive| Hertz

2012-11-14T00:00:00+00:00

We are currently looking to recruit an experienced Collections Executive to work from our Dubai based operations. You will be responsible for the control of specific sections of accounts within the sales ledger, to facilitate a high level of cash-flow and minimize levels of overdue debt.

Your main duties and responsibilities will be;

To achieve the monthly cash-collection targets set for your specific section of accounts
Ensure that appropriate telephone contact is made at the earliest possible stage on overdue debts, in accordance with the Credit Control timetable
Answer queries and enquiries from customers within your section of accounts
Ensure that payments are correctly allocated, to the appropriate account and against the appropriate invoices
Check reminder letters for 100% accuracy and appropriateness before sending
Highlight suspension of credit facilities to management in accordance with Credit Policy
Be aware of duties performed by other team members to enable adequate cover to be provided at all times of holiday/absence
Prepare monthly bank reconciliation statements & submit the same to management
Prepare fund flow forecast on weekly/monthly basis
Prepare balance sheet cash flow statements on monthly basis
Prepare SOA/copy invoices for debtors on monthly basis
Reconcile advance payment accounts in Balance Sheet for debtor

This is a varied and responsible position within the company. You must be flexible in your duties maintaining high level of accuracy at all times.

All accounting practices are to be carried out as per IFRS/IAS (International Financial Reporting System/International Accounting Standards.

AF9122-Business Development Manager - Medical | Orient

2012-11-13T00:00:00+00:00

We are currently looking for experienced, dynamic and highly qualified individuals to fill the position of Business Development Manager. The position will be responsible in exploring new business opportunities, developing business portfolio and other related activities in Medical Dept. Also, the position has the responsibility of generating and maintaining business consistent with efficiency and a high standard of customer service.

AF8940-UAE National | Receptionist | Al Futtaim Motors | Dubai

2012-10-21T01:00:00+01:00

A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world’s most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.

We are currently searching for an experienced RECEPTIONIST who will handle service enquiry in an effective and efficient manner.

Duties and responsibilities includes the following:

Maintain EM Appointment board as per AFM appointment procedure ( pre- booking )
Should have good telephone handling skills - answer all incoming calls and handle callers & re-divert calls as appropriate and take adequate message when required when other staff is not able to answer call
Greet and meet with customers when they visit the workshop
Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe
Help service advisors for opening service order and making sales order during the peak hours.
Should explain objective of periodic maintenance service to customer ( after in house training )

AF8730-UAE National - Emiratisation Business Partner

2012-09-23T01:00:00+01:00

Mehmal Al Marifa, which means a vessel collecting knowledge / people / assets, is Al Futtaim's nationalization programme which is aimed at offering all GCC Nationals career opportunities in its various diverse businesses across the GCC.

The Emiratisation initiatives cover many tailored programmes for nationals in Retail tailored Traineeships, Automotive Apprenticeships, Electronic Traineeships, Insurance Traineeships, Automotive Sales Programme and also in their service areas of finance, marketing, IT, Travel, etc., Opportunity is provided to nationals in all levels from Sales to Senior Positions of Management. Commencing from 2011 Al Futtaim is launching "Intelaq" a UAE Graduate Management Trainee Programme aimed at fresh graduates and giving them an opportunity to learn from experienced and professional Coaches and Mentors over a period of 18 months.

We also participate in the monthly and annual career fairs to attract and bring in talent offering present flexible work options like full time, part time, weekend employment and summer jobs. Mehmal Al Marifa also works closely with the Educational / Academic Institutions and Government Institutions across the UAE to offer opportunities to young nationals in the Al Futtaim Group across the GCC.

The Emiratisation Business Partner guides and manages the overall provision of Human Resources services, policies, and programs for the entire division in line with company policies and procedures.

Your main responsibilities will include:

Create and support a continuous improvement environment for HR Activities within the Business Unit.
Ensure new Emirate employees are properly inducted into the business and given support to become productive as quickly as possible.
Develop succession plans and retention strategies for key talent and positions.
Formulate and implement performance management plans to improve performance or assist with exit from the organization.
Support line managers in creating a culture of employee engagement based upon ‘Al Futtaim Way’ values.
Communicate and implement changes to Emiratisation and HR policies
Ensure disciplinary procedure is properly applied before any employee is exited from the business.
Act as a trusted Emiratisation business partner and coach to senior line management.
Consult and support Emirates across the business units.
Support and facilitate the implementation of business structure reorganization and consolidation to deliver efficiencies.
Ensure compliance with localization policy and targets.
Provide high level support to Emirates ensuring they are allocated a suitable mentor in the business and management is connected to the development plan for each new National.
Consult with each business manager and HR to ensure suitable workplace mentors are selected for the Emirates.
Conduct training sessions for mentors to ensure they have the correct skills to mentor Emirates in the business.
In consultation with the business management and HR develop meeting schedules for each Emirates and mentor to ensure support is maintained and well planned.
Plan and conduct high level review meetings with management to feedback workplace performance of Emirates and communicate areas of concern for resolution e.g. bullying in the workplace, poor attendance.
Co-ordinate the Induction of new Emirates to ensure they are well equipped with all necessary training and information before entering the workplace.
Plan and conduct regular visits to the business to monitor the performance of UAE National and levels of support offered to UAE employees.
Communicate all training sessions to the UAE Employees, Mentor and Manager ensuring compliance in attendance.
Co-ordinate the recruitment process within nominated businesses to ensure manpower plans are accurate and are maintained to meet the requirement of government levies.

AF8118-Sales Executive I Techserve I Abu Dhabi

2012-08-27T01:00:00+01:00

Techserve is the service, sales and solutions company for Al-Futtaim's Electronics, Engineering & Technologies (EET) division.

Al-Futtaim's EET division is involved with distribution, retailing, sales and service of electronics, engineering products and services for a number of world class international brands including Panasonic, Toshiba, Sanyo, Aftron and Sony Vaio in the UAE, GCC and East Africa.

At Techserve, we provide complete solutions to all electronics, home appliances, office automation, computing and networking needs. Backed by a team of trained and experienced service technicians and engineers, with fully equipped workshops occupying in excess of 33,000 sq ft, and a well stocked inventory over 40,000 different line items of spares, consumables and accessories, Techserve is conveniently located to cover all the major Emirates in the UAE.

At Techserve, we believe in the philosophy of continual improvement and quality service. We strive to enhance our processes and services, utilising tools such as key performance indicators including TAT, CSI, productivity and CR, month after month to achieve maximum customer satisfaction.

To achieve and exceed agreed budgeted sales and margin, while managing the development of new and existing customer base within the appointed territory.
To achieve and exceed agreed budgeted sales, units and margin within the appointed territory. Target responsibility will be based on assigned territory.
Develop the Al Futtaim Office brand
Ensure the dept. competitive edge in product & pricing
Achieve sales penetration across appointed territories.